A digital, interactive social experience
Avantages
It creates a social platform for our customers to view promotions, menus, media posts, news, weather, traffic, sports and other fun apps. The digital ease of it allows me to keep it updated with fresh content that can keep viewers engaged. I enjoy being able to manage it from any computer and the changes take effect instantly. Our customers love seeing their photos/videos displayed on screen and getting to see other people's experiences be showcased. It's a great product, quick customer service, and having this as a feature in our center really adds to the overall social customer experience.
Inconvénients
There will be times when the apps have issues which makes our display have a big "error" screen appear - this is obviously very unsightly, but normally after contacting their support team they get the issue resolved quickly and easily. If not, a quick system reset typically solves most problems. The available app selection has been increasing over the months, which I love, so I would like to continue to see a wider selection of apps to display. This service is not cheap, but if you want to add a social and digital experience to your business then it's a great feature to invest in.
Réponse de Enplug
We appreciate the in-depth review. It's great to hear that you've found Enplug to be easy to use and engaging for your customers!
We apologize for the "error" screens you've seen, and we're hard at work on eliminating those errors!
We're also working on a redesigned social media design that will be even more modern and interactive - so stay tuned! Lots more updates coming soon.
Best user-friendly solution out there
Of all of the different CMS solutions out there for digital signage, Enplug gives you one of the most engaging experiences possible. Our employees enjoy this new solution and I've heard nothing but good feedback.
Avantages
Enplug is extremely intuitive and user friendly. There is also a plethora of applications and features available to content creators. Enplug also updates screens in real time, meaning that you do not have to wait to see your changes. The app-based content is engaging and helps keep employees informed.
Inconvénients
There are no stand out negatives about Enplug. We have been extremely satisfied with this solution so far. If I had to pick one thing that could be improved, I would say that it would be great to get some additional enterprise applications, such as a Yammer app and other Microsoft Apps like Microsoft Stream.
Réponse de Enplug
Jesse, thank you for taking the time to share your Enplug experience. We are happy to read that you see our software powerful and easy to use. Good news! Microsoft Teams is on our feature roadmap and we'll be sure to keep you updated.
Incredible Digital Signage Solution
We are using Enplug as our employee communication solution to reach over 7,000 employees at their facilities for the latest in company and site-specific communication. We publish slides, integrate social media and share regular video update messages from our CEO across 150+ endpoints. We have HR team members and admins at each facility who post site-specific comms and employee recognition content, and the app-based cloud solution has been incredibly easy for them to learn.
Avantages
Affordable
Ease-of-use
Zoning app makes layouts a breeze
App-based
Cloud-based
Lightning fast support
SSO login
Inconvénients
N/A, even if there are small quirks, one email to the support team gets any issue resolved in an instant!
Réponse de Enplug
Thanks for your review, Nick! It's great to hear that our product is working for you seamlessly across multiple locations. We value your feedback and will share your praise with our support team. Thanks again for your time!
Potential of Being a Great Product
We use Enplug for the tv's in our facility to promote upcoming events, etc.. We will be testing it for our menu display at our coffee bar. It works with occasional reboots but overall pretty good. Again, expensive when you start deploying many of them.
Avantages
Ease of use. Small units. web based access to settings.
Inconvénients
the price of the unit along with the monthly fee is too much when you start having 10 of them in your facility. At that point, you start hoping for additional features to validate the costs.
Enplug Free Trial with [SENSITIVE CONTENT HIDDEN]
My overall experience with Enplug is a 10/10. Client Partner, [SENSITIVE CONTENT HIDDEN], was able to help me every step of the way. [SENSITIVE CONTENT HIDDEN] accommodated delays and roadblocks we had in our project to allow us to fully explore the Enplug device and software. He was very professional and respectful and never tried to force his sales pitch - instead he used data and performance to prove his sales pitch as fact.
Avantages
My favorite thing about this software is the variety of capabilities that it has. In addition to that, the creative flexibility is much greater than that of our previous provider. With around 40 different applications, I am excited to see the full potential of this software.
Inconvénients
Every time I thought there was a capability that Enplug was missing, I was reassured that Enplug had this capability and was shown how to get that result. Really tough to nail down a specific con with this software. The ease of use is remarkable for someone like me with very little background in digital media/marketing.
Réponse de Enplug
Thank you for the great review, Lucas! We love hearing that Enplug has been able to provide you with the value, capabilities, and flexibility that your company needs. We also pride ourselves on our customer service, so I'm happy to hear that your Client Partner has provided you with such great support. Don't hesitate to reach out if you ever need anything. We appreciate your time and feedback!
The Delights of Enplug
Wonderful. I have not looked at another service to provide what Enplug has mastered.
Avantages
The product has vastly improved in the past few years. It is clear this company cares about its image and their customers. For example, I have been an administrator for about 4 years now. In the beginning there were some hardware issues with the players Enplug provided. They quickly swapped those players with zero hassle. They have since evolved to a more robust player that never gives me any issues. As a matter of fact I have 6 players that are deployed 800 miles from my office that just work, all the time!
Inconvénients
I do not so much have a con, it's more so a feature request that I found myself needing that I never requested. At one point, I needed to play two different video files back to back with a total run time of 13 minutes, but had to start every quarter hour. I managed to accomplish the task by fiddling around with the schedule until I got it right. I realize I was using the player outside of its intended scope, also this was a few years back so perhaps Enplug has already improved the scheduling feature.
Réponse de Enplug
Thank you for taking the time to share your Enplug experience, Carl. We are happy to read that you see our software powerful and easy to use at your multi-site company. Stay tuned for new product feature releases!
Simple, user friendly, and helpful
only took me a few minutes to learn and the options are endless. I would highly recommend this to business looking to market upcoming programs or relay information to their customers.
Avantages
The software is extremely easy to use and fully customizable to meet our companys needs. it provides a "wow factor" when customers come through the door and are able to see our company content". What I like most about enplug is how easy it makes relaying promotions or information to our customers in real time!
Inconvénients
when I program something to display, it only gives me the option to set as priority play or to set between every 2 other graphics but I cannot set it display between every other graphic.
Réponse de Enplug
Thanks for the great review, Alex! I'm happy to hear that you find Enplug so easy to use. We appreciate the great feedback and recommendation.
Enplug is a Game Changer!
This makes my life as a manager and office administrator so much easier! The look is so fresh and modern!
Avantages
It was super easy to set up once we received everything! It works seamlessly with the dashboard, which is so simple to work with. Using the Enplug throughout our office versus multiple signs and boards looks 10x better. Best of all, it keeps all of our employees and visitors up to date on all of our latest business news, promotions, etc!
Inconvénients
The only thing that gets a little difficult sometimes is CAPTCHA keeps coming up!
Réponse de Enplug
Thank you for sharing your Enplug experience, Emily. I'm happy to hear that you find our software easy to use and you're able to keep your employees and visitors up-to-date with Enplug. Stay tuned for more powerful features that I think you'll enjoy!
BEST software program for Marketing Professionals and companies of any size!
Before we discovered Enplug, we did everything old school...loaded USB's with content, ran downstairs to plug it in the Smart TV...then ran back downstairs again every time there was a tiny change made to an ad. With Enplug NONE of this has to happen ever again! We can control all the content under one hub and make changes at anytime, from anywhere. There was no hesitation at all when I was asked if this was a product we should invest in. Now we use Enplug currently at 3 different properties for not just our members but to communicate information to our employees too.
Avantages
* Very easy to upload new ads
* Already built templates available
* Features to auto schedule and remove ads at a certain date
*Remote access - we have these set up at 3 of our properties and it can be managed by one person from one computer if needed
* Integrates with your social media & YouTube platforms
* Very easy to set up and mange
Inconvénients
Nothing! I have no complaints about this product since day one!
Réponse de Enplug
Thank you for taking the time to review Enplug, Leah! I'm happy to hear that you're enjoying all our features and that you've found Enplug to be easy to set up and manage. We appreciate your feedback. And as always, stay tuned for new features!
Did not even need Enplug for Dummies
In a production plant setting, it can be challenging to make announcements when start times are staggered. Not everyone reads fliers posted on the walls. When I mix it up with Enplug to include sports highlights, local news and weather to be incorporated with corporate communications and announcements, everyone seems to be staying well informed.
Avantages
The web training/trainer was extremely thorough and easy to grasp. I am sometimes resistant to change, but LOVE using the software. I can customize any communication easily, and it looks like a graphics team designed it. Quick and easy to change out daily. I noticed that more and more of our Associates are paying attention during breaks to see what new slides have been added.
Inconvénients
I find it a bit more challenging to upload videos, but that is my learning curve and I am beginning to streamline it more each time.
Réponse de Enplug
Thanks for the great feedback, Colleen! I'm happy to hear that our training was effective and you find our software so easy to use. We also love to hear how our customers are utilizing digital signage, so it's great to hear it's been an effective communication tool in your production plant.
Signage has never been more easy to manage or engaging than this
I was researching digital signage options to implement for our Craft Brewery for over a year. What I found with the existing market were very time consuming, hard to manage software, and complicated setups even from all the big players in the market.
I ran across Enplug during my search when they had just launched in 2014 focused exclusively on Social Media as their selling point, something not even on the radar in the digital signage market.
As a Craft Brewery located in remote Juneau, Alaska. Enplug's easy cloud management, simple plug 'n play device, and social media focused display fit perfectly with both our IT and Marketing strategies. As a more of a on the ground grass roots and customer driven business it made sense to leverage our social media in this way and we gained tremendous value from it. As an IT Manager I'd have to say you know you've got a winner when you've got your Dept., Marketing, and Retail all in love with a product like this and no fight over trying to get user adoption in the organization.
Our Brewery Gift shop is packed during the summer months with tourists and the Enplug displays actually hold customers attention as they watch or interact with posts or tweets to see it in person. The social media engagement with local visitors drove our numbers up double digits in our primary social media channels during the tourist season. It also added that live and dynamic experience that couldn't be replicated any other way, especially compared to the industry standard displays. You also end up with a positive feedback loop of engagement by your brick and mortar customers and your online customer base.
Enplug has pivoted their business model a few times and its gotten better each time as they improved their features, pricing, and offerings. Their service now offers complete packages of devices plus apps covering every business need including Menu's (something we've been looking to implement for some time in our Bar).
The only cons we had were with the original Enplug hardware which did have a problem with locking up. Enplug was great about replacing those no questions asked with the newer units that operate much better.
All in all, great company, and great service that we've been very happy with for about 2 years going. We've also seen more displays adopted in our area after the local Chamber of Commerce saw ours in operation and picked one up for their reception area, along with a few other establishments.
Réponse de Enplug
Hi Scott,
Thank you for the thoughtful and detailed review! It's been a pleasure working with you and Alaskan Brewing. We're making some big moves this year and we're glad to have you along for the ride.
Looks slick, easy to set up and manage!
Avantages
Our agents and staff love to get involved with the social feed by using our hashtags, and they love the weather app as well. We love being able to schedule our content in advance with graphics/videos and have the control to customize each display group to fit that location.
Inconvénients
We have had a few faulty boxes that have had to get replaced. Wish it was easier to switch displays between groups without having to reset the box and be at the location in person...just have to do a lot of thinking/planning/adjusting on how to organize the groups to make it easiest to manage. Would be great to have stats that show which pieces of content are getting shown the most and be able to see live in the dashboard what's displaying on each screen at that moment. Would love to approve/deny/favorite social posts individually on each display group instead of the apply all method.
Réponse de Enplug
Hi Marisa,
Thank you for the review and for being a great customer. Great to hear the social feeds have been engaging!
To address your notes:
1. We're always testing new media player devices to find the most affordable yet reliable option.
2. We're adding the ability to switch devices between display groups this month!
3. We're adding the ability to get content play stats this month!
4. We're adding live display previews in early Q2.
5. We're launching a new and very much improved social wall experience in February.
We look forward to continuing to work with you!
Employee Information Digital Displays
Enplug overall experience has been excellent. Easy to obtain quotes with volume discounts. Technical support worked to resolve any issues we had and followed up on all requests. Initial hardware was spotty connecting, but new hardware has resolved all issues and connectivity has been excellent. Both tech support and Business Development helped resolve our issues. We are very happy with the product.
Avantages
The software is intuitive and easy to use. The different apps allow you to customize your content and target your audience. Employees view these displays in break areas, and production floors.
Inconvénients
Software is easy to use, setup was a breeze. We can control content easily, schedule messages for time of day, and can easily be updated from anywhere. Only drawback was the stock ticker app, which was not accurate all the time. This is a third party app so that was taken into consideration.
Réponse de Enplug
William, thank you for your review. We love hearing that you find our software intuitive. We build all our products with that in mind. We are happy to hear that your experience with Enplug has been excellent. We will continue to provide this experience!
#1 Digital Signage Solution
We consider more than hundreds of screens across the country. Moreover, we are monitoring each of them online and may take screenshots to figure out what is displaying at each screen.
Avantages
It is the best solution to create designed, beautiful digital signage with autogenerated content and easy to deploy platform.
In fact, Enplug helps to create your own branded television broadcast. Sounds unbelievable, but true. Moreover, you don't need to have a team to maintain it. The person with minimal computer skill may manage the system. It is really easy, but truly powerful.
As for me, after Enplug I don't opt, because I definitely know, what is the best.
Inconvénients
An Instagram app periodically ask for reauthorization. It annoying, but the responsibility for it is on the Facebook side. They are changing APIs from time to time, so as a user I have to follow their rules.
Réponse de Enplug
Vahagn, we appreciate you taking the time to share your Enplug experience. It's great to read how you find our software user-friendly and powerful. We do our best to help customers have a smooth transition when updates are made due to API changes from apps. We will be launching new apps, more details coming soon!
Enplug is the Apple equivalent. Just like your sales guy said.
We use it very simply to broadcast our favorite social media posts, information about financial education seminar schedules, sales and membership campaigns, celebrations and community involvement — plus a touch of local flavor from your news feeds.
Avantages
It's graphically designed and engineered to be simple and intuitive.
Inconvénients
My experience has been all good. Someone from my marketing team (Marissa Frost) who is in charge of our social media marketing may have some negative experience feedback.
Réponse de Enplug
Bill, we appreciate you taking the time to review Enplug. We like hearing that our software is simple and intuitive. It's great to hear you're keeping your customers engaged by displaying membership campaigns, social media posts and more. We just released our new Holidays and Countdown apps! You'll find it easy to share by choosing any of our stunning templates.
Best Digital Signage Software!
ENPlug is the best technology I've used. It is very, very easy to use which I can't say about other softwares.
Avantages
very easy to use
variety of templates
instantly refreshed changed
accurate news and weather information
easy to upload content
Inconvénients
When we first started using this product, we had some issues with pictures being uploaded upside down or sideways. I was very pleased that once we contacted ENplug with our issues, it was quickly fixed!
Réponse de Enplug
Renee, thank you for taking the time to review Enplug. We are very pleased to hear that you were happy with our customer support team. We strive to provide quick and efficient help to our customers. We love hearing that you use our different templates and find it very easy to use our software. We truly appreciate the comment that our software is the best technology, you've used. We just announced our new Holidays and Countdown apps! In these apps, you'll find even more beautiful templates to display in your office. We want to help you countdown and grow excitement for these holidays and your special events!
Enplug Signage Software a Good Investment
Avantages
Enplug seamlessly consolidates our social media traffic into a visitor friendly feed that encourages them to post about our destination, increasing the overall level of online exposure our destination receives.
Inconvénients
Recent updates to the back end made approvals slightly more cumbersome as we have our signage software set to display only approved traffic that we moderate post by post.
Réponse de Enplug
Peter, thank you for your feedback. Have you tried our pre-approve feature for your connected accounts? This means any of your connected accounts will automatically publish the posts to your displays. We are happy to hear you find our software a good investment for your company. Showcasing your social media posts on your screens will encourage your visitors to follow and post on social media. Happy displaying!
Easy to setup, manage and monitor--all from one dashboard!
We use Enplug to manage content displayed on digital displays located around the university. As an IT department, we also assist other departments in setting up their devices and content. Once we've trained them how to us Enplug, they're good to go on their own.
Avantages
Enplug web dashboard allows me to easily replace, add content, manage display groups and displays, and remotely refresh or monitor what's being displayed at each location from one same page. Managing users are also a breeze. There's no need to read the 'how-to' page as everything is self-explanatory. The best part is in displaying content on new devices. You can copy the content you already have onto the new one being setup. Just a few clicks and the new display is ready to go!
Inconvénients
At times, we had to try a few times during the first setup. Mostly it's related to the connection (which could be user's issue). But once it's done, it works like a charm.
Réponse de Enplug
Rapeepun, thank you for submitting a review about Enplug. We are so pleased to hear how you can easily manage your content and users. You shared one of the reasons you chose Enplug was due to our robust social media features. We are excited to share with you we will be adding more capabilities with social media in our ticker feature and Zoning App. Stay tuned!
Fantastic digital signage software that helps us boost employee camaraderie!
Enplug has been great in motivating all of our employees with synchronized, real-time content across all our different locations. It's been great to dynamically share wins, important company updates, and social feeds in a way that helps us all stay connected. Highly recommend it!
Avantages
Enplug has been great for managing lots of displays at our company to share real-time wins, announcements, customer stories, and more. We also love that it's so intuitive and easy to use - it worked out of the box and didn't require any training to get started with using the software. When we do happen to have questions, the support team is super friendly and helpful. Finally, the prebuilt, automated content has also been great in saving us time.
Inconvénients
Would like to see more free features and content for users in the trial phase and to help us get even more ROI out of Enplug.
Easy app to use and to display on our social media wall
Free visual on-screen in-store advertising.
Avantages
The app is intuitive when working. Picks up our social media accounts posts and specified hashtags by other users for display on our Social Media Wall. Kind of like a free visual in-store advertising for us.
Inconvénients
the glitches that drops our social media posts from being picked up by Enplug for display. Also, the number of hashtags for social media (currently set at 3) is very LIMITING.....
Réponse de Enplug
Hi Kathy,
Thanks for the review. Glad to hear the app has been intuitive.
I'm sorry to hear about the issue that some posts are being dropped. Usually this happens if the posting account is private or if there's a strict filter setting.
Please get in touch with us so we can help you address this and answer any other questions.
10/10 Digital Signage Software
Enplug doubles as both user friendly and feature rich. The social media feeds are clean, clear, and more aesthetically pleasing than any other digital signage software I've encountered.
Avantages
The stand outs for Enplug include Ease of use, feature rich applications, content scheduling, aesthetically pleasing social media feeds, and the ability to remotely monitor and update multiple signage players
Inconvénients
The templates app could use some more photoshop-like features.
Sports feeds/logos need to be updated.
A mobile app(if not already available) would be great.
Réponse de Enplug
Cameron, thank you for sharing your Enplug experience. We appreciate your feedback and have shared it with our team. We are pleased to see you highlight our feature-rich apps. Stay tuned for more powerful features!
EnPlug was a great tool to help with our company's rebrand
Rebranding an existing store while changing the core offering was not an easy task. EnPlug's display helped us add an extra "wow" factor to our design and it allowed our customers to generate the reviews that help us convert at a higher rate in the store. Highly recommend
Avantages
Software is plug and play, dashboard is self intuitive, customer support has been responsive on the few occasions they were needed, and provides a one-stop solution for broadcasting our own branded ads alongside user generated content.
Inconvénients
Price is a little higher than some other options, but they more than make up for it in the functionality department. Others were cheaper, but it meant giving up a key feature or two that enPlug did offer.
Réponse de Enplug
Hello, thank you for the great review! We're glad to hear that Enplug was a valuable part of your company's rebranding strategy. We have lots more features coming soon!
Great product
Excellent.
Avantages
We're a small/lean team that has to move quickly - the simplicity and ease of use of this product allows us to move at the speed of the business. Pulling in the social feeds is also helping as we continue to make progress on enabling social across the company.
Inconvénients
you've fixed it -- now we can more easily than ever upload a pic (versus having to upload a movie or pic to a ppt slide). no complaints. great product.
Réponse de Enplug
Katryn, thanks for your review! We understand the importance of making our software easy so you can move at the speed of your business. We love hearing you're displaying your social media posts throughout your office. It's a great way to keep your team involved in the process. We are glad we were able to make it easier to upload an image. Check out our new graphic reordering feature!
Great product, once you figure it out
So far so good! The device ordering and setup process is smooth and relatively intuitive, but some of the difficulty may be at fault of my working remotely. Again, once you do it once, it is a piece of cake. Software is a bit buggy and needs improvement.
Avantages
I love how easy it is to update the menu's remotely. I live in Chicago and my restaurant is in Michigan. Being able to make menu changes hundreds of miles away is amazing. The interface is fairly simple and the software is incredibly stable with only a few instances of the menus no loading.
Inconvénients
Learning how to work around the bugs has been trying at times. We had issues with the content not leading, only to find that the cache needed to be cleared. Things like this we were not openly informed about and had to trouble-shoot on our own. We also had a problem with one of our brand new receivers not working and the process to troubleshoot the problem with customer support (we eventually got sent a new device) was tedious. Since then, if a problem should arise, we have just been "just figuring it out on our own" as I have lost faith in customer support being able to help. Having said that, issues do not arise that often and when they do, we know how to fix them.
We were recommended to use third-party menu design software which I loathed and just upload PDF's.
Using the multi-image slideshow is a nightmare. I have a slideshow going but my ability to organize and edit the content is insanely frustrating.
Consistent Company-Wide Communication
Enplug allow our organization to feel like one company despite the distance and time difference between offices.
Avantages
Enplugs allows us to get our company messages and initiatives across our many locations in real-time in a fun way.
Inconvénients
The dashboard can use some improvements in it's look and feel.
Réponse de Enplug
Beverly, thanks for sharing your experience with us. It's exciting to read that you find it fun to share messages at many of your locations. Our goal is to keep all your team members connected whether it's in a different office or a remote team member. We are currently working on new features and look for our dashboard. Stay tuned!
More social interactive, a great platform to showcase promotions, customers enjoy the changing content such as news, weather, maps, etc.