Avis clients sur Enplug

It creates a social platform for our customers to view promotions, menus, media posts, news, weather, traffic, sports and other fun apps. The digital ease of it allows me to keep it updated with fresh content that can keep viewers engaged. I enjoy being able to manage it from any computer and the changes take effect instantly. Our customers love seeing their photos/videos displayed on screen and getting to see other people's experiences be showcased. It's a great product, quick customer service, and having this as a feature in our center really adds to the overall social customer experience.

There will be times when the apps have issues which makes our display have a big "error" screen appear - this is obviously very unsightly, but normally after contacting their support team they get the issue resolved quickly and easily. If not, a quick system reset typically solves most problems. The available app selection has been increasing over the months, which I love, so I would like to continue to see a wider selection of apps to display. This service is not cheap, but if you want to add a social and digital experience to your business then it's a great feature to invest in.

Enplug is extremely intuitive and user friendly. There is also a plethora of applications and features available to content creators. Enplug also updates screens in real time, meaning that you do not have to wait to see your changes. The app-based content is engaging and helps keep employees informed.

There are no stand out negatives about Enplug. We have been extremely satisfied with this solution so far. If I had to pick one thing that could be improved, I would say that it would be great to get some additional enterprise applications, such as a Yammer app and other Microsoft Apps like Microsoft Stream.

Very easy to plug and play new and revised slides, graphics, or video. The ability to integrate and manage slides, graphics, and videos with multiple display units at separate locations streamlines the entire process from a Corporate HR perspective.

To ensure properly display of content and graphics from PowerPoint presentation slides, they generally have to be converted to jpeg files.

Ease of use. Small units. web based access to settings.

the price of the unit along with the monthly fee is too much when you start having 10 of them in your facility. At that point, you start hoping for additional features to validate the costs.

Affordable
Ease-of-use
Zoning app makes layouts a breeze
App-based
Cloud-based
Lightning fast support
SSO login

N/A, even if there are small quirks, one email to the support team gets any issue resolved in an instant!

I like the way i can add whatever i want to the system to broadcast to our lobby.

I wish we could stream music on the system. I have to add YouTube videos to the sytem to get music to play and it takes so much time to find and add in each song one by one.

The software is very easy to use and easy to change if you need to cancel a program/class.

Thus far no cons. We have had a great experience

The web training/trainer was extremely thorough and easy to grasp. I am sometimes resistant to change, but LOVE using the software. I can customize any communication easily, and it looks like a graphics team designed it. Quick and easy to change out daily. I noticed that more and more of our Associates are paying attention during breaks to see what new slides have been added.

I find it a bit more challenging to upload videos, but that is my learning curve and I am beginning to streamline it more each time.

Very easy to set up, the tech support is extremely effective and friendly. The learning curve is very short and once set up, it super easy to use. Highly recommended

I would like more templates since it saves us time

The ease of setup and the ability to make real time changes.

Everyone is so used to word style software or excel. It would be great if the menu revisions where more word or excel based. Meaning more ease to copy, change , move etc.

My favorite thing about this software is the variety of capabilities that it has. In addition to that, the creative flexibility is much greater than that of our previous provider. With around 40 different applications, I am excited to see the full potential of this software.

Every time I thought there was a capability that Enplug was missing, I was reassured that Enplug had this capability and was shown how to get that result. Really tough to nail down a specific con with this software. The ease of use is remarkable for someone like me with very little background in digital media/marketing.

The product has vastly improved in the past few years. It is clear this company cares about its image and their customers. For example, I have been an administrator for about 4 years now. In the beginning there were some hardware issues with the players Enplug provided. They quickly swapped those players with zero hassle. They have since evolved to a more robust player that never gives me any issues. As a matter of fact I have 6 players that are deployed 800 miles from my office that just work, all the time!

I do not so much have a con, it's more so a feature request that I found myself needing that I never requested. At one point, I needed to play two different video files back to back with a total run time of 13 minutes, but had to start every quarter hour. I managed to accomplish the task by fiddling around with the schedule until I got it right. I realize I was using the player outside of its intended scope, also this was a few years back so perhaps Enplug has already improved the scheduling feature.

Our agents and staff love to get involved with the social feed by using our hashtags, and they love the weather app as well. We love being able to schedule our content in advance with graphics/videos and have the control to customize each display group to fit that location.

We have had a few faulty boxes that have had to get replaced. Wish it was easier to switch displays between groups without having to reset the box and be at the location in person...just have to do a lot of thinking/planning/adjusting on how to organize the groups to make it easiest to manage. Would be great to have stats that show which pieces of content are getting shown the most and be able to see live in the dashboard what's displaying on each screen at that moment. Would love to approve/deny/favorite social posts individually on each display group instead of the apply all method.

The software is intuitive and easy to use. The different apps allow you to customize your content and target your audience. Employees view these displays in break areas, and production floors.

Software is easy to use, setup was a breeze. We can control content easily, schedule messages for time of day, and can easily be updated from anywhere. Only drawback was the stock ticker app, which was not accurate all the time. This is a third party app so that was taken into consideration.

It is the best solution to create designed, beautiful digital signage with autogenerated content and easy to deploy platform.
In fact, Enplug helps to create your own branded television broadcast​. Sounds unbelievable​, but true. Moreover, you don't need to have a team to maintain it. The person with minimal computer skill may manage the system. It is really easy, but truly​ powerful​.
As for me, after Enplug I don't opt, because I definitely​ know, what is the best.

An Instagram app periodically ask for reauthorization. It annoying, but the responsibility for it is on the Facebook side​. They are changing APIs from time to time, so as a ​user I have to follow​ ​ their rules.

It's graphically designed and engineered to be simple and intuitive.

My experience has been all good. Someone from my marketing team (Marissa Frost) who is in charge of our social media marketing may have some negative experience feedback.

very easy to use
variety of templates
instantly refreshed changed
accurate news and weather information
easy to upload content

When we first started using this product, we had some issues with pictures being uploaded upside down or sideways. I was very pleased that once we contacted ENplug with our issues, it was quickly fixed!

Enplug seamlessly consolidates our social media traffic into a visitor friendly feed that encourages them to post about our destination, increasing the overall level of online exposure our destination receives.

Recent updates to the back end made approvals slightly more cumbersome as we have our signage software set to display only approved traffic that we moderate post by post.

Enplug web dashboard allows me to easily replace, add content, manage display groups and displays, and remotely refresh or monitor what's being displayed at each location from one same page. Managing users are also a breeze. There's no need to read the 'how-to' page as everything is self-explanatory. The best part is in displaying content on new devices. You can copy the content you already have onto the new one being setup. Just a few clicks and the new display is ready to go!

At times, we had to try a few times during the first setup. Mostly it's related to the connection (which could be user's issue). But once it's done, it works like a charm.

Enplug has been great for managing lots of displays at our company to share real-time wins, announcements, customer stories, and more. We also love that it's so intuitive and easy to use - it worked out of the box and didn't require any training to get started with using the software. When we do happen to have questions, the support team is super friendly and helpful. Finally, the prebuilt, automated content has also been great in saving us time.

Would like to see more free features and content for users in the trial phase and to help us get even more ROI out of Enplug.

The app is intuitive when working. Picks up our social media accounts posts and specified hashtags by other users for display on our Social Media Wall. Kind of like a free visual in-store advertising for us.

the glitches that drops our social media posts from being picked up by Enplug for display. Also, the number of hashtags for social media (currently set at 3) is very LIMITING.....

The stand outs for Enplug include Ease of use, feature rich applications, content scheduling, aesthetically pleasing social media feeds, and the ability to remotely monitor and update multiple signage players

The templates app could use some more photoshop-like features.
Sports feeds/logos need to be updated.
A mobile app(if not already available) would be great.

The software is extremely easy to use and fully customizable to meet our companys needs. it provides a "wow factor" when customers come through the door and are able to see our company content". What I like most about enplug is how easy it makes relaying promotions or information to our customers in real time!

when I program something to display, it only gives me the option to set as priority play or to set between every 2 other graphics but I cannot set it display between every other graphic.

Software is plug and play, dashboard is self intuitive, customer support has been responsive on the few occasions they were needed, and provides a one-stop solution for broadcasting our own branded ads alongside user generated content.

Price is a little higher than some other options, but they more than make up for it in the functionality department. Others were cheaper, but it meant giving up a key feature or two that enPlug did offer.