Hexnode UEM

Gérer, surveiller et sécuriser les appareils mobiles professionnels

Note globale

4,7 /5
(100)
Rapport qualité-prix
4,6/5
Fonctionnalités
4,6/5
Simplicité d'utilisation
4,6/5
Support client
4,8/5

96%
des utilisateurs recommandent cette application
Classer par

100 avis

Steven
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

An integral piece of our workflow adjusting to the COVID era..

Publié le 10/09/2020

Our implementation of Hexnode started as a replacement for some very expensive time-clocks from our HR partner, we needed a way to centrally manage the iPads for use as time-clocks. Now, we're using Hexnode for temperature logging kiosks, timeclocks, iPhones for our security, and more iPads soon to be used for our maintenance staff.

Avantages

The centralized management is very simple and intuitive. Made management of our iPads for use as timeclock/temperature logging extremely simple from anywhere. Our business is near 24/7 and dealing with limited staffing, the ability to remotely control this integral part of the safety of our employees has been paramount.

Inconvénients

Had a few glitches during implementation, but nothing customer service couldn't quickly work our via live chat.

Joseph
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Robust MDM, Does everything I need it to

Publié le 29/01/2021

A pleasant challenge for a corporation that had no MDM previously. Deployment on Apple devices easy enough with Apple Configurator and later Apple Business Manager

Avantages

The software is easy to use, the single pane of glass for app/device/user management is a dream.

Inconvénients

Some of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management

Alternatives envisagées 

SimpleMDM

Pourquoi passer à Hexnode UEM

Pricing was better, and at the time MS Intune was not considered at our organization.
Mitch
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Hexnode MDM with iOS

Publié le 06/07/2020

Removing unnecessary apps and settings allowing for securing the devices.

Avantages

Once on the device it works as expected and locks the device down with the policies well.

Inconvénients

How difficult it is to get the everything into Hexnode via Apple Configurator 2 and DEP, have constantly had issues with this and been on the phone to support on several occasions. The Hexnode system somehow also managed to remove our Apple business manager token which resulted in 3 hours of headaches between Apple and Hexnode to get it sorted.

Jonas
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Good value for money and awesome support

Publié le 22/04/2020

We were using another MDM software before Hexnode and it has been a huge step forward in the control features and ease of use for the same price. The cherry on the cake is the super efficient support !

Avantages

The enrolment of new devices is easy and the control features are great.

Inconvénients

The invoicing does not follow the "active" devices but we have to subscribe to a specific amount of devices, even if it is not used.
It would be better to increment our invoice each time a new dive is enrolled on our account.

David
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Solution for Mac

Publié le 28/12/2021

Don’t hesitate to ask questions and do trial tests. Any enquiry can be done via live chat or by directly contacting them. Make sure the product and the plan suits best to your company’s needs.

Avantages

Hexnode is worth the penny we spent. Also, the technical support was one of the best we have received so far.

Inconvénients

Advanced restrictions are available only for the highest subscription plan. It may be unreasonable to expect this, but better distribution of features is suggested.

Nijith
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

An easy to use UEM software

Publié le 05/01/2022

If you want a cheaper solution for your endpoint management issues, Hexnode is the one to go. However, cross-check your requirements before coming to a decision.

Avantages

Hexnode helped us solve our mobility issues easily and effectively by enabling us to watch and control our devices from a single admin platform. It is a must-have in every growing company that doesn’t want to compromise its security.

Inconvénients

Though Hexnode wins in most of its race with its competitors due to the value it provides, it still is a ‘just good’ UEM. It can be improved in terms of updations and latency.

Christopher
Note globale
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Works great,

Publié le 24/10/2017

Locked down the tablets we needed without a massive cost.

Avantages

Hexnode offers several different levels of features. We needed to lock down a Samsung Galaxy Tab E to only use one program. Their first level feature, Kiosk mode, is all we needed to be able to do this. It works great. The tablets auto boot into the program we have installed and all other functions of the tablet are disabled or not accessible. On top of this, they are by far the cheapest company we've found to offer this feature. Software is easy to install and easy to use. The intial policy setup in the management URL takes a little time, but is also easy. Once the setup is complete, you can assign the policy to whatever device needs it. You can have multiple policies if needed as well. I've contacted customer service a few times for figuring out how to do something, finding where a setting is, and purchasing a license. Each time the representative was kind and knowledgeable.

Nikhil
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Excellent for BYOD issues

Publié le 05/01/2022

I would highly recommend this product for essential UEM services and to solve your BYOD issues.

Avantages

I liked the containerization feature, which helped separate personal and company-related profiles on devices. In addition, advanced restrictions enabled us to stop screen capture and enhance security.

Inconvénients

Some necessary features are available only in top plans; however, most of them are just basic versions.

James
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best MDM

Publié le 11/09/2019

Avantages

This tool is so easy to use and to setup policies, no complex settings everything is at your finger tips ready to create your policy. Enrolling a device is just scanning a qr code! Its that simple.

App catalog is amazing! so sleek and looks really appealing.

Inconvénients

I have nothing to write here. Hexnode has been amazing

Utilisateur vérifié
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great Web UI, an improvement over Maas360

Publié le 09/08/2019

Avantages

It has a remote view feature for iOS, great support, and a super easy to navigate UI compared to Maas360.

Inconvénients

Not as feature packed as Maas36, but works perfectly for what we need in our organization.

Brian
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Simple UI and good value for the price

Publié le 08/05/2020

Support has been very responsive and helpful when we had questions.

Avantages

Easy to use UI and the combination of price and features.

Inconvénients

A couple of features were missing at the beginning but were added later by support.

Jeffrey
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great MDM, Great Support

Publié le 24/07/2020

Hexnode's support has been great. They solved any problems I ran into quickly.

Avantages

This software has exceeded my expectations and deployment was incredibly simple.

Inconvénients

One of the features I was looking for (the ability to disable USB lock on iOS devices) isn't available, but I was told it's in development.

Alternatives envisagées 

Jamf Pro et IBM Security MaaS360 with Watson

Pourquoi passer à Hexnode UEM

Easy of use, features, and price.
Daniel
Note globale
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy to setup for someone with a non-IT background

Publié le 14/01/2022

Overall this is the best MDM I have found and we really like it.

Avantages

Very easy to setup and get going even if you do not have an IT background. IT support is needed to get deep into features. So far it as been very easy to use.

Inconvénients

Setting up more in depth features requires a technical background

Alternatives envisagées 

Miradore
Darryl
Note globale
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Super support. Excellent mobility management.

Publié le 06/10/2017

Avantages

Great feature set for price point. It meets our tribal requirements without paying for features we don't need or won't use.

Inconvénients

When working on a specific device, say number 40, and you click the back button in the browser it takes you back to the top of the list or first page. it would be better to take you back to the page you were on previously. Quite a pain if you are working through a long list

Daniel
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great MDM Solution to Lock Users Down

Publié le 30/08/2021

Excellent. Onboarding, and ongoing support is top-notch.

Avantages

Easy on boarding, excellent chat support.

Inconvénients

Lacking some features of triggering resets or power offs.

Shashwat
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Security and Management software for mobiles

Publié le 28/05/2019

It helps us secure many mobile application which contains the SPI data. The security is good, User Interface is good. It is a very good product.

Avantages

I comes with a very good Security structure for mobile applications. It comes with functionality of secure and wipe. All mobility platforms which includes Windows (deskpto, laptops and phones Phones), iOS, Android , macOS etc are supported by Hexnode MDM.

Inconvénients

No technical glinche detected as of now, in my knowledge. The support could be better.

Eric
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Hexnode users

Publié le 18/01/2021

[SENSITIVE CONTENT HIDDEN] was very helpfull in to try to make me add up a new device in the admin section. 10/10 service!

Avantages

remotely support to users. very good support/security tool for our cellphones and tablets for our company.

Inconvénients

could not enter the new device number in the admin section. no boxes, no arrows, no links.. i needed to get support and see that i only change the number.

Pam
Note globale
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best MDM Solution for Manufacturing!

Publié le 20/12/2018

I haven't tested the Windows app yet, however, we are getting ready to deploy our first set of laptops with the Windows MDM. The iOS app has been tremendously helpful in tracking locations of all of our devices.

Avantages

This software was the easiest to get hooked up to our DEP and MacMini, and it was super simple to configure. Feature packed, and helps even the leanest IT Departments to deploy a viable MDM solution.

Inconvénients

Importing users phones that were not going to be wiped (as part of the DEP/Apple Configurator on the MacMini) led to some weirdness with apps, but brand new phones and devices will be able to import in with no issues.

Aby
Note globale
  • Secteur d'activité : Gestion des investissements
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Decent features at a reasonable price

Publié le 12/02/2022

Good features at a reasonable price- will recommend

Avantages

Hexnode's Location tracking and Geofencing features are quite beneficial, especially for maintaining security and confidentiality. Moreover, Hexnode UEM is not too pricey when compared to its competitors.

Inconvénients

Lacks some features in the mobile version compared to the web version.

Justin
Note globale
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Hexnode is a great value. Works great with Android and iOS!

Publié le 24/04/2018

Avantages

The interface is very easy to use which cuts down on admin time. Support is very responsive and thorough. We primarily use Hexnode for Android, we use the multi-app kiosk mode in our elementary classrooms and it works wonderfully. We push all Android apps as APKs. I recently started adding some iOS devices and have Hexnode synced with our VPP account.

Inconvénients

I was having some issues with the kiosk mode with certain app settings. Although all my issues have been resolved by support.

Michael
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best support I've had for software ever.

Publié le 01/03/2018

Remote solutions and customer monitoring.

Avantages

Well laid out rules and setup for managing devices and processes. Enrolling and changing apps is super simple and quick. Features for price plans are very useful in offsite maintenance.

Inconvénients

Difficult to find a specific device or group. Challenges with getting device to perform as rooted.
Support for older android devices is limited and some features like data monitoring should be a given.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services à la personne et aux familles
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Hexnode

Publié le 20/01/2019

Avantages

Great product, easy to use,no issues encountered.

Inconvénients

No cons or issues detected that I can think of.

Jeswin
Note globale
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Hexnode Kiosk Mode is Awesome!

Publié le 02/04/2018

Avantages

Ease of use - takes very less time to setup a fully functional kiosk mode. Great customer service. Always available and highly trained professionals. Portal is very user friendly - getting around to know the features is a breeze!

Inconvénients

Bandwidth management is available only in the top tier - would be good if it is available in other plans as well.

Tyler
Note globale
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Easy to use and amazing customer support

Publié le 21/07/2017

Avantages

The best thing about the product is their support; they are extremely helpful and very responsive! The pricing is also competitive, and the product is easy to use.

Inconvénients

I don't have any major complaints about the software. I'm waiting on support for some of the newer iOS MDM features, but in general I haven't had any major issues.

Gaston
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Very useful

Publié le 27/04/2020

Avantages

The app is very useful for large business organizations, where having a large amount of devices set up correctly would be almost impossible. This makes it possible.

Inconvénients

It still takes time to keep all devices running smoothly. But it's worth it.