Avis clients sur Liberty

Note globale
Filtrer
Taille de l'entreprise
Temps d'utilis.
83 avis
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Clear, straight-forward interface, easy to use software, and exceptional customer service
Publié le 31/05/2016
I've worked with many pharmacy software in different retail, clinical, and compounding settings. ...
I've worked with many pharmacy software in different retail, clinical, and compounding settings. Liberty has been the most user friendly and their customer service is beyond excellent. Any questions or concerns are addressed immediately and are fixed within the hour. Their staff is always hospitable and ready to help.
Robbie came to our pharmacy to set up the equipment and software as well as train us. He is very knowledgeable, good-natured, and very patient. We were sad to see him go!
With the obstacles of operating a pharmacy and providing patient care, it is good to know that I will never have to worry about issues with the software and there is a team committed to help us grow. Thank you Liberty!
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Very easy to use software. No hidden keys, customizable to your needs
Publié le 07/11/2015
Pros:
1. Ease of use
2. Customizable
3. All the RX is done on one screen
4. Multiple Sessions
5...
Pros:
1. Ease of use
2. Customizable
3. All the RX is done on one screen
4. Multiple Sessions
5. Very good support personnel
6. They get to your needs very quickly
7. Fast turn around time for any issues
Very up to date regarding insurance changes and software support for various insurances
We have been using Liberty Software since 1994 and overall we are very satisfied with the quality of service. Of all the softwares that I have used over the years, Liberty is by far the most user friendly platform.
Cons: There are always bugs and software issues with any software and Liberty is not immune, but the plus side is that they do take care of their customers and fix problems quickly.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Oaks
Publié le 16/10/2019
Great so far!
Great so far!
Avantages
The ease in which I had to learn it on my own.
Inconvénients
I wish there was a tips and tricks Facebook site for users to learn from each other.
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Great Company! Great Pharmacy Software! Great Customer Service!
Publié le 22/12/2015
We have been a customer of Liberty Software for our pharmacy system and point of sale system for a...
We have been a customer of Liberty Software for our pharmacy system and point of sale system for a little over three years. Our transition from our previous system to Liberty was a good experience. The technology and programming were a great improvement over our previous software. The staff at Liberty have been accommodating with any concerns we have had. Their programming department has been willing to make updates for any concerns we have had whether it was an industry concern, working with other vendors technologies (i.e. Script Pro, iMedicare, Prescribe Wellness) or unique concerns for our pharmacy. Very pleased with Liberty and would highly recommend them!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
New Liberty User
Publié le 17/10/2019
Avantages
Very user friendly and great support team.
Inconvénients
Many different screens
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
I have been with Liberty for over 20 years and have had only positive experiences with them.
Publié le 13/11/2015
All pros with both the help desk and support team. Any issue that has came up in the last 20 years...
All pros with both the help desk and support team. Any issue that has came up in the last 20 years has been addressed by both. Also, they have been great as far as keeping up with all the changes in pharmacy software that we have seen over the years and are very good at listening to the customer and implementing new programs in their software to aide the customer in operating a pharmacy. I have been asked by many computer companies over the years to try their software, etc. but have told them all that I am more than happy with the company I am using.
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
You will not be disappointed with this software !
Publié le 10/01/2017
I have worked with liberty for 15 years over the years they have Always had the best customer...
I have worked with liberty for 15 years over the years they have Always had the best customer service! They are there to fix any issues you may have or come up with new ways to improve your efficiency as a pharmacy! They keep up with all new technology, processes, and procedures. Their software is continually growing to help customers save money elsewhere, in which their software may contain items that you normally would have to purchase separately. The system is very user-friendly and easy to train new people. Liberty software is an excellent choice!
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
great software
Publié le 13/04/2018
Avantages
The easiest software to use. User friendly and easy to teach new employees. I'd recommend it to anyone.
Inconvénients
No cons that I am aware of while using this software. I'd recommend it because there are no cons right now.
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Great new updates!
Publié le 16/01/2017
Liberty's newest updates allow us to better serve our patients more effectively -> The features we...
Liberty's newest updates allow us to better serve our patients more effectively -> The features we have added/customized such as the problem Q and promise times allow better flow and organization. We are always learning new ways to use the software to make our job easier! The customer support is always willing to guides us through any issues we have!
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Very Friendly!!
Publié le 11/12/2015
The Liberty software is very user friendly and easy to use.
They are always at the forefront of...
The Liberty software is very user friendly and easy to use.
They are always at the forefront of updating and upgrading. The most important point is their continued support and personal service. They are always very prompt to help with any problem during and after hours!! All their technicians are very knowledge, patient, and helpful!!
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
It is very user friendly for pharmacists!
Publié le 17/12/2015
Pro - I have been out of retail pharmacy for years and it was easy for me to learn to navigate.
Pro...
Pro - I have been out of retail pharmacy for years and it was easy for me to learn to navigate.
Pro - Can order thru wholesaler
Pro - Customer service is top notch!
Pro - Can transmit controlled drugs dispensed to state pharmacy board
Pro - Prints educational handouts in english and spanish
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
The software overall is easy to use and has everything you could need.
Publié le 07/11/2015
I love working with Liberty - both the company and the software. The help desk is prompt to resolve...
I love working with Liberty - both the company and the software. The help desk is prompt to resolve problems when they arise. They are great to add on "extras" to the software that are needed for you specifically if at (programmable) possible. I would recommend the company to anyone.
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Very friendly people, always eager to help and listen to our problems/issues.
Publié le 04/11/2015
Quick to resolve issues. I'm always finding new ways to use the software.
I was one of the...
Quick to resolve issues. I'm always finding new ways to use the software.
I was one of the users of the original liberty software system back in the 80's. Today's system is very user friendly, intuitive, and full of useful tools and fast at processing.
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Our overall experience with Liberty has been excellent
Publié le 31/12/2015
Since coming over to Liberty from TAP we have been pleased with every aspect. Liberty has been very...
Since coming over to Liberty from TAP we have been pleased with every aspect. Liberty has been very progressive in keeping up with trends as they progress. From tech support to supplies to software innovations we are very pleased.
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
CUSTOMER SERVICE 5+
Publié le 23/11/2015
I FEEL THEY ARE THE BEST. I WOULD NOT HAVE ANYBODY ELSE. YOU CANNOT GET BETTER SERVICE OR MORE...
I FEEL THEY ARE THE BEST. I WOULD NOT HAVE ANYBODY ELSE. YOU CANNOT GET BETTER SERVICE OR MORE KNOWLEDGEABLE PEOPLE. I WOULD NOT THINK OF USING ANYBODY ELSE.
EASY TO USE AND FAST RESPONSE TO PROBLEMS ALL OF THE TIME.
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Very easy to use and makes for filling prescriptions quicker
Publié le 29/10/2015
Excellent customer service. Everyone is very friendly, willing to help, and if they are not sure...
Excellent customer service. Everyone is very friendly, willing to help, and if they are not sure of the answer they are quick to find out and get back with us. Awesome company + software.
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Very helpful
Publié le 17/12/2015
Austin Plaza Pharmacy appreciates the team @ Liberty Software. Very friendly and very helpful when...
Austin Plaza Pharmacy appreciates the team @ Liberty Software. Very friendly and very helpful when needed. We love the newest software that allows us to text message our customers.
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Easy to use and learn
Publié le 19/10/2015
Great customer service. Always answers questions quickly when calling customer support. They are...
Great customer service. Always answers questions quickly when calling customer support. They are always patient with me, an explain things where I can understand.
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Easy to use
Publié le 23/11/2016
Not many issues when working. When calling customer service they are always very helpful. Runs...
Not many issues when working. When calling customer service they are always very helpful. Runs smoothly with all programs from Liberty.
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Great customer service
Publié le 29/11/2016
The service is excellent. Workflow options are very helpful. Excited to see what new features...
The service is excellent. Workflow options are very helpful. Excited to see what new features Liberty will come out with next.
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Cashier
Publié le 05/11/2015
I like the way you can search to see if customer has picked up their medication or not an on what...
I like the way you can search to see if customer has picked up their medication or not an on what date.
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Works great!
Publié le 29/11/2016
Easy to use. Everything works great most of the time. Staff at Liberty Software is very friendly.
Easy to use. Everything works great most of the time. Staff at Liberty Software is very friendly.
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Very easy to learn and use
Publié le 17/10/2015
Customer service is very helpful and nice.
Pharmacy software makes filling process faster.
Customer service is very helpful and nice.
Pharmacy software makes filling process faster.
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Good system, accurate and reliable
Publié le 21/10/2015
The system works great, better than connexus (walmart system). Accurate and fast.
The system works great, better than connexus (walmart system). Accurate and fast.
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Great customer service
Publié le 05/11/2015
Always get quick response if we have any questions or problems.
Always get quick response if we have any questions or problems.