Avis clients sur EZRentOut
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211 avis
- Secteur d'activité : Médias de diffusion
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
EZRentOut review
Publié le 08/05/2019
Avantages
The mobile app with scanning features. Ease of use.
Inconvénients
Not much so far. Pretty solid software with great features.
Réponse de EZO
Hi Sylvain, thank you for taking out the time to review EZRentOut. We're glad that your are liking our product.
If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
AmeriTex Rentals
Publié le 29/10/2019
So far so good, very convenient and user family.
So far so good, very convenient and user family.
Avantages
I'm very happy about the customer service received from EZRentOut. Any time I face a challenge and can't figure something out support is only an email way and their response time is unbelievable.
Inconvénients
I love the fact that the software's customization features, however customizing it yourself is very tedious. Scrolling through all the settings to find the one your looking for can be a little bit of a pain. But EZRentOut is constantly upgrading and changing their software to meet consumer demands.
Pourquoi passer à EZRentOut
Pricing and format style seemed superior compared to the others.Réponse de EZO
Hello Florence,
We are delighted to hear about your positive experience in using EZRentOut and how you found it easy to use and convenient. We appreciate your valuable feedback, and we are pleased our customer support department was able to address your queries timely. If you still face any other concerns in the future, feel free to email us at support@ezrentout.com, and we would love to rectify them.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
A little to expansive for our needs
Publié le 14/01/2021
There are too many steps needed to get to one simple goal. In my opinion this system needs to be...
There are too many steps needed to get to one simple goal. In my opinion this system needs to be majorly simplified. It’s very hard to pinpoint one thing or another without actually be in front of my computer and completing a transaction, but every time that I have completed an invoice it’s been difficult because the software is too scattered. I’ve been in retail for 15 years and EZRentout is the least desirable system I’ve worked with.
Avantages
It integrates with excel spreadsheets, but there are too many options. I wish it was a little more streamlined.
Inconvénients
There are too many steps needed to get to one simple goal. In my opinion this system needs to be majorly simplified. It’s very hard to pinpoint one thing or another without actually be in front of my computer and completing a transaction, but everyone that I have completed has been difficult because the software is too scattered.
Réponse de EZO
Hi Gianna, We apologize that you had to face so much inconvenience with our product. Do let us know how we can improve your experience with us. If you require another round of onboarding sessions then do let us know and someone will definitely reach out to you. We are always open to feedback from our valuable clients on how to improve our products and simplify your workflows through EZRentOut. Please feel free to send in your feedback at support@ezrentout.com. We look forward to hearing back from you
- Secteur d'activité : Équipement et fournitures de bureau
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
EZRentOut Review
Publié le 04/08/2022
Very good experience!
Very good experience!
Avantages
The ability to be able to customize any report or form. Support is great!
Inconvénients
That you are not able to search orders through the PO Numbers.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Easily Track your rental inventory
Publié le 15/11/2018
We now have a dashboard that shows our available rental inventory that our sales force can see and...
We now have a dashboard that shows our available rental inventory that our sales force can see and utilize across the board.
Avantages
I like that I can track costs, locations, and revenue of all our rental fleet. The interface is easy.
Inconvénients
Adding and editing orders, pricing and customer information could be a little easier. We operate on a 2 day rental program and we are closed on weekends. EZ rent has a hard time charging correctly when we don't charge for Sundays.
Réponse de EZO
Hi, thank you for taking out the time to review EZRentOut. We're delighted to know that our product is making it easy for you to track your rental inventory.
I have forwarded your feedback regarding our order management module to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great inventory software
Publié le 20/12/2018
Overall, this a great program to work with! Once all the inventory is in, it's quite easy and fun...
Overall, this a great program to work with! Once all the inventory is in, it's quite easy and fun to work with!!
Avantages
Practical, easy to use for mostly all features. Prints layouts are really beautiful and nicely done!
Inconvénients
We cannot take out inventory as easy as we can can add some. It's impossible to do a quote for separate days in the same time period. Sometimes, the inventory available bugs and even though I have plenty in stock, it won't allow my order.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
The wonderful app that makes me feel like the CEO of the rental world
Publié le 24/07/2023
The platform is so complete and easy to use that I feel like the ultimate CEO of rental. I can...
The platform is so complete and easy to use that I feel like the ultimate CEO of rental. I can track all my equipment, schedule reservations, and manage my inventory with just a few clicks. It's like having my own army of virtual assistants working tirelessly for me.
Avantages
It is absolutely wonderful to have the feeling of being the supreme CEO of the rental world with just a few clicks. I love how this cloud-based all-in-one software takes care of tracking every piece of my rental equipment. It's like having my own army of virtual assistants working for me!
Inconvénients
Although the integration with other platforms is fantastic, sometimes I feel like my relationship with them becomes too close. It's like they're conspiring against me to make me fall so in love with this platform that I can't live without it. But hey what can you do, I guess that's a small price to pay for being a teacher for hire.
- Secteur d'activité : Événementiel
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very thorough software
Publié le 10/04/2019
Avantages
There are A TON of settings that allow you to customize the software to exactly what you want.
Inconvénients
Sometimes there are too many settings/options and they're not really organized the best. If I know a setting needs to be changed, I have to sort through all of them.
Réponse de EZO
Hi David, thank you for submitting a review on EZRentOut. The team here at EZRentOut is thrilled to hear such good feedback.
If you have trouble navigating our system, or in finding what you need you can schedule a demo with our product specialist. They will walk you through the customization options available in our system.
If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Proficient and Scalable
Publié le 24/01/2019
Our primary goal for using EZRentOut was to reduce our inventory reporting in order to rent out...
Our primary goal for using EZRentOut was to reduce our inventory reporting in order to rent out more inventory with less confusion. EZRentOut was instrumental in delivering a system that allowed us to do this.
Avantages
I really like the versatility of the software which can handle many different types of orders. EXRentOut's software can handle pretty much whatever we throw at it. Additionally, when we do run into an exception their support team is quick to assist.
Inconvénients
Not much to say for things I like least. I will mention that some of the order templates are hard to edit at first but once you have done it a few times, you get the hang of it.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Review
Publié le 20/12/2018
Avantages
The software is easy to use - customer service is always very timely in their response if I happen to have any questions or concerns regarding the software.
Inconvénients
No complaints that haven't been addressed and taken care of by customer service
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
A software that makes my days easier
Publié le 09/03/2021
I came in a company that was struggling with inventory. We rent items and sold others. Thankfully...
I came in a company that was struggling with inventory. We rent items and sold others. Thankfully EZ rent out makes the rented items easy to trace, find or locate. Of course you need to implement a work flow at your work place to make sure your team is using it correctly, but as a product EZ Rent Out feels like a great tool to me.
Avantages
I only had a short training of the software when I was hired but it was enough as I find it easy to use. It makes my daily tasks easier and I no longer have to wonder where my items are as every is traced. I find it rather user friendly.
Inconvénients
I know some of my team mates tend to make mistakes because when they process an order, once the draft is created they think it is complete. Maybe something more "in your face" that lets you know you are still in the draft would be good. Other than that I can't think of anything else
Réponse de EZO
Hi Alexandre, We are glad that EZRentOut has been a positive addition to our business. The order state is always visible right under the order number. We appreciate your feedback on making the order states more visible, if you have any recommendations on how this can be done than do let us know at support@ezrentout.com. We look forward to hearing more from you. We hope to serve you even better in the future.
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
EZ Rent Out Software Review
Publié le 15/11/2018
We use the software to help keep our rental ramps out on rent. It also helps us keep track of how...
We use the software to help keep our rental ramps out on rent. It also helps us keep track of how many months each ramp has been on rent so when we go to sell a used ramp we can depreciate the value correctly just by using the software.
Avantages
How it keeps my rental ramps organized so I know when a customer is due for another invoice.
Inconvénients
I haven't dove in enough to utilize all of of it's features. I don't think there is anything I dislike about the software, just that I haven't fully used all of its services.
Réponse de EZO
Hi Alex, we appreciate you taking out the time to review EZRentOut. We're really glad to hear that our system is making it easy for you to rent out your ramps and manage your customers more efficiently.
If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at support@ezrentout.com
- Secteur d'activité : Design
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Almost set up and are happy
Publié le 26/04/2023
I am happy. They have done a great job answering our questions as we have issues setting up.
I am happy. They have done a great job answering our questions as we have issues setting up.
Avantages
It allows us to track our inventory and give us low qty notification
Inconvénients
It takes a bit of time to migrate to the system
- Secteur d'activité : Équipement et fournitures de bureau
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Rental Software Review
Publié le 02/12/2020
Overall excellent software makes the job and the company easier to operate.
Overall excellent software makes the job and the company easier to operate.
Avantages
Its easy to use and to set up, and any issues are taken care of in a timely manner.
Inconvénients
It seems that some things updates are rushed and not fully tested which leads to many calls or emails to tech support.
Réponse de EZO
Hi James, Thank you for your honest feedback. We are improving EZRentOut daily so that it can better serve our users. We are a growing company and improving the quality of our work is our primary goal. I ensure you that the quality of our fixes will improve in the coming year and the number of issues that you will potentially face will be reduced to a minimum.
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best customer service...EVER!?
Publié le 06/09/2016
Through my experience in a small business, I've gone through a couple of other inventory programs....
Through my experience in a small business, I've gone through a couple of other inventory programs. I ended up leaving them, not because of functionality problems, but because the developers never did anything about those problems/suggestions.
I was very surprised when every time (really, every single day) I sent them a message about wanting a feature, or inquiring about a functionality issue, the EzRentOut customer support got back to me the SAME DAY, every single time. 99% of the time they would either fix the problem for me entirely, or help me step-by-step to get around whatever I've had an issue with. Very, very impressive. They stand for, and respect their customers. They really get it. Great job guys and gals at EzRentOut; really!
Avantages
I love how easy the layout is, and how simple. There is nothing too complicated, and things are very easy to keep track of and maintain. The customer support is amazing.
I also love how customers can suggest features, and the ezrent staff takes them into careful consideration based on overall functionality. Very intuitive team behind this software.
Inconvénients
Not having certain features (yet!), but again, the Ez Team never ignores a suggestion, and considers them very carefully.
I haven't found too much that I don't like honestly...and when I do, they are minor and I just contact support about it!
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
it`s OK but could be way better
Publié le 12/01/2023
it`s ok, we had to adapt ourselves to the software a lot, and the integration with Xero was...
it`s ok, we had to adapt ourselves to the software a lot, and the integration with Xero was useless, with no solution presented by the support team rather than wait, also the layout of the invoices at EZ is limited, so what we do is actually use EZ as an internal software and from there we manually invoice from Xero.also, the system does not allow us to sell a fraction of something, so diesel for example you can`t say 1.50L or it's 1L or 2L.Would I recommend EZrent? yes, I would, but I would tell get ready to spend lots of time understanding the system and adapting your company to it.
Avantages
it`s a complex system, helped me to leave excel behind, so far the system is always online and fast. I don't use Ezrent to make my invoices, instead, I copy the information from EZrent and manually create an invoice, the best thing is that every invoice now is accurate and has no mistakes.
Inconvénients
integration with Xero is poorinvoice and documents layout is poormany features but some of them do not work so well
- Secteur d'activité : Événementiel
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Lots of features
Publié le 21/01/2020
Avantages
What attracted us to this software was the ability to minimize the admin hours for our rentals. With the equipment scheduling, we know exactly what we have available at any given date.
Inconvénients
The web interface is a bit clunky. There is a LOT of customizing to get set up. We're working though it, but the learning curve is more than we were hoping for.
Réponse de EZO
Hi Ben,
Thank you for taking out time to write us a review.
We're delighted to hear that we could minimize the admin hours for your rentals and were able to assist you with the best of our abilities.
If you encounter any concerns in the future, feel free to drop us a message at support@ezrentout.com and we would love to assist you.
- Secteur d'activité : Articles de sport
- Taille de l'entreprise : 2–10 employés
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Easy solution with a variety of standard and well as customizable options
Publié le 28/12/2017
This software has allowed me to move from spreadsheets and calendars to one tool capturing...
This software has allowed me to move from spreadsheets and calendars to one tool capturing available inventory for booking as well as scheduling pickup and deliveries. Excellent tool.
Avantages
Intuitive stand-up process able to be managed by any staff member regardless of technical ability level. The software allows the user to capture inventory including depreciation, schedule maintenance, book rentals, and reserve items. An added bonus, it allows me to combine rental items and saleable assets on one transaction.
Inconvénients
Inability to adjust orders after selecting rent out. To change an item after selecting rent out you have to void the transaction and start over. Wish there was a way to substitute items on the fly.
Réponse de EZO
Hi Martha, thank you for taking the time to review EZRentOut. I have forwarded your feedback regarding order adjustment to the product team and they are looking into it. Thanks!
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Golf Cart Rentals with EZ Rent
Publié le 24/03/2021
Really enjoy EZRentOut, easy to use, user friendly, payment is easy to process
Really enjoy EZRentOut, easy to use, user friendly, payment is easy to process
Avantages
Charging, entering guest information, pricing
Inconvénients
Asset organization & returns organization
Réponse de EZO
Hi Sebastian, Thank you for such a positive feedback. We prioritize in making your workflows more efficient so that you can focus on growing your business. We hope to bring more improvements to our system so if you have any feedback then feel free to reach out at support@ezrentout.com.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Online Rental Platform
Publié le 14/11/2020
We set-up EZRentOut for our customer that is renting equipment.
We set-up EZRentOut for our customer that is renting equipment.
Avantages
Free trial, easy setup, very responsive customer service
Inconvénients
The platform is performing well. I did not have any issue with their platform so far.
Réponse de EZO
Hi Serge, we want to ensure that our clients get the best value for their money, that's why EZRentOut can be setup very easily very quickly. Almost everything can be imported through excel files so you can start maximizing the utility of EZRentOut as soon as possible. We welcome the feedback from our users so that we can focus on making the right improvements and add the right features.
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Review
Publié le 10/03/2019
Replacing a client server system with a cloud based system. EZR has been an effective solution
Replacing a client server system with a cloud based system. EZR has been an effective solution
Avantages
Handles about 85% of what we were looking for in a new system
Inconvénients
Still a few work arounds. A few more fields specific to our business that tie order processing to the customer will help
Réponse de EZO
Hi Paul, thank you for taking out the time and reviewing EZRentOut. We're glad that our cloud software is helping you to keep everything organized.
I have forwarded your feedback to the product team and they will be looking into it.
If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Best option I could find
Publié le 08/08/2014
We used to work with different custom made solutions. And they became really stagnant and old...
We used to work with different custom made solutions. And they became really stagnant and old school. I was desperately waiting for a new option and EZRentOut seem to have most of what we needed. The good thing is that new features are added regularly to it.
We work with Quickbooks and this product has a plug in for that. So that was one major plus for us. The other one was the unification of managing our equipment, clients and orders. As a media production house, we treat our equipment really carefully because loosing a small piece or getting a light buzzed costs us money, clients and reputation. EZRentOut has this ability to track every item individually. Previously, I'd have a stock of 10 cameras without any individual distinction but now I can tell exactly which camera is where and in what condition. This was the second major plus for us. The mobile app came out today and it's really neat and fast. (I would not have written this 'happy' review if they kept lingering the mobile app). I also liked their feature of packaging stuff in bundles. It's a real booster.
Rental pricing rules and custom entries on orders (special discounts/adjustments etc) are also important to us as I'm sure that they will be for every other rental business. But EZRentOut does not have that (as yet?). Last time I heard from their support representative, they were working on these features. Not sure when will they come out and how would they look.
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Great Program
Publié le 09/02/2022
Avantages
Very easy to manage and rent out equipment to our customers. The process is very simple with a simple few clicks to rent out, charge a payment, or return a rental
Inconvénients
integration with our system took a little work but nothing too serious
Réponse de EZO
Hi Javius. We're happy to know that you're able to manage your rental business with so much ease using EZRentOut. Positive feedback like this is what keeps us going. Thank you for the kind words, and we look forward to having a long term relationship with your business.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Helpful Software
Publié le 08/06/2021
I was happy
I was happy
Avantages
I liked the fact that I was able to track all the orders at any given time.
Inconvénients
If you had a order that's duration was for 12 month's it would not automatically pull the order monthly. you would have to make it occurring.
Réponse de EZO
Hi Sade, Thank you for an honest review. We appreciate your kind words for EZRentOut. We acknowledge that the system can be improved and have take into consideration your recommendations. Hoping to serve you better in the future.
- Secteur d'activité : Films et cinéma
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
User Friendly and Fantastic!
Publié le 13/12/2018
Having used EZRentOut almost every day for 2 years now I can say that the experience is amazing. I...
Having used EZRentOut almost every day for 2 years now I can say that the experience is amazing. I can work faster and more efficiently with everything I do.
Avantages
EzRentOut provides a very easy way for our company to keep track of equipment.
Inconvénients
Pulling reports can sometimes get confusing.