--- description: Service Autopilot : qu'en pensent les utilisateurs ? Lisez les avis sur Service Autopilot, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Service Autopilot - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/255/field-service-management/software) > [Service Autopilot](/software/103921/service-autopilot) # Service Autopilot Canonical: https://www.getapp.fr/software/103921/service-autopilot Page : 1/7\ Suivant: [Page suivante](https://www.getapp.fr/software/103921/service-autopilot?page=2) > \[Nouveau\] Maintenant avec des fonctions d'automatisation. Développez l'entreprise dont vous avez toujours rêvée. Service Autopilot est un logiciel de planification qui permet de facturer, d'acheminer, de planifier, etc. Parfait pour les entreprises d'entretien des pelouses, de déneigement, de nettoyage et d'aménagement paysager. > > Conclusion : 139 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 139 Avis | | Simplicité d’utilisation | 3.8/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Xplor Technologies - **Pays**: Atlanta, É.-U. - **Entreprise fondée en**: 2009 ## Contexte commercial - **Prix à partir de**: 49,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: Canada, États-Unis, Îles Vierges des États-Unis ## Fonctionnalités - API - Accès mobile - Alertes mobiles - Alertes/Notifications - Analyse de la productivité - Application mobile - Autorisations basées sur les rôles - Base de données de clients - Base de données de contacts - Booking Management - CRM - Calculs des prix et des coûts - Chat et messagerie - Checklists - Commandes récurrentes - Confirmations/Reminders - Coût des tâches - Devis - Dispositions des biens - Définition des priorités ## Intégrations (3 au total) - QuickBooks Online - QuickBooks Online Advanced - authorize.net ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion des interventions](https://www.getapp.fr/directory/255/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://www.getapp.fr/directory/255/field-service-management/software) - [Logiciels d'affectation du personnel](https://www.getapp.fr/directory/520/service-dispatch/software) - [Logiciels de gestion des activités sur le terrain](https://www.getapp.fr/directory/655/field-activity-management/software) - [Logiciels pour paysagistes et jardiniers](https://www.getapp.fr/directory/1427/lawn-care/software) - [Logiciels pour entreprises de nettoyage](https://www.getapp.fr/directory/887/maid-service/software) ## Logiciels similaires 1. 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[LMN](https://www.getapp.fr/software/2000711/lmn) — 4.6/5 (80 reviews) ## Avis ### "Pro SA Pilot" — 5.0/5 > **Kirk** | *31 octobre 2024* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: The ease of use and efficiency is amazing > > **Inconvénients**: It is easy to bid maintenance but harder for construction > > It is a great product that helped my job tremendously. ----- ### "Pretty good…" — 4.0/5 > **Elijah** | *9 novembre 2024* | Construction | Taux de recommandation : 5.0/10 > > **Avantages**: The routing/dispatch board that it has to route > > **Inconvénients**: The loading speeds, the bugs and the management of large projects was bad > > Good for maintenance Companies not design build ----- ### "Going Down Hill" — 3.0/5 > **Raemah** | *4 avril 2022* | Services aux consommateurs | Taux de recommandation : 3.0/10 > > **Avantages**: We keep track of up to 1,000 clients a year. I like the dispatch board for keeping track of clients. > > **Inconvénients**: - Dispatch board was recently cut to a 90 search feature, we need at least a year to help keep track of all our jobs - SLOW response time\! The system has slowed to a crawl; very frustrating - Reporting is difficult to use - Templates are limited - Font sizes do not match the number chosen (14 pt is not a 14 pt or a font size is not even available) - Tickets were added, don't know what they are but they get created when we didn't want one - History list on client page was changed and is now way too long - Have to go to another tab to find out if an email was received, it used to be on the client page I could to on and on about all the features they have changed over the years that have actually made it more cumbersome to use. I have thought about leaving for some time, not sure how it would be to get all my information to another vendor > > Customer service used to be good, they answered the phone\! Now they want on line chat and don't answer the phone; you have to leave a message. A few times, my call wasn't returned. Or, they call back after hours even if you let them know you are in a different time zone. They say they will look into issues (bugs) but I never see anything change. I don't like being told to watch a video to learn how to do something. I'm getting very discouraged and am thinking about moving to another software ----- ### "Quite a Learning Curve, but an All-in-one Solution?" — 4.0/5 > **Kate** | *29 avril 2022* | Services aux consommateurs | Taux de recommandation : 7.0/10 > > **Avantages**: Service Autopilot is the hub of the entire business as it contains all lead, client, and employee information.  The automations are a huge step up for productivity and ease of systems. > > **Inconvénients**: Service Autopilot is not easy to use or set up. It is less intimidating if you are the kind of person that likes to jump into a new software and just poke around. There are so many aspects that even once you know the basics, there is always something to tweak in the workflow. Unfortunately, after SA was purchased by Clearent (a credit card merchant) a couple of years ago, the customer service and general functioning has gone downhill. There are often slow days (everything slow to load) while working in the software that make it unusable for a period of time. They also have a closed API and so don't integrate with other programs. There is a version 3 in the works for a couple of years now (always beta, not complete), but it seems less intuitive and worse laid out than version 2. > > Service Autopilot (SA) is the hub of the entire business as it contains all lead, client, and employee information.  All the business’ services are scheduled and dispatched through Service Autopilot.  The technicians use the SA app to receive their jobs notes and punch in and out of their jobs.  Cleaning estimates and invoices are distributed through SA.  We use the reporting feature to pay Sales Tax and keep our eye on Key Performance Indicators.  SA is our Customer Relationship Management tool used for email marketing and chat messaging.  We also use automations in Service Autopilot to send reminders before cleanings, after-job quality surveys, and client onboarding emails. ----- ### "Life Long Heavy User of Service Autopilot" — 5.0/5 > **Kirk** | *1 avril 2022* | Eau/gaz/électricité | Taux de recommandation : 10.0/10 > > **Avantages**: We completely run the business using Service Autopilot. Without it I would have to hire at least two more office staff and shudder at the thought of all the mistakes that we would potentially make since SA does a lot of our work automatically. > > **Inconvénients**: I really wish I could build custom reports easily. > > Superb. We have looked at other software alternatives and nothing can touch SA in terms of comprehensive capabilities, flexibility and automations. The price is outstanding for all of the funcionality. ----- Page : 1/7\ Suivant: [Page suivante](https://www.getapp.fr/software/103921/service-autopilot?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/103921/service-autopilot) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées