Webex

4,4 (6 703)
Conférence web, conférence vidéo, partage de bureau

Note globale

4,4 /5
(6 703)
Rapport qualité-prix
4,2/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,2/5
Support client
4,2/5

88%
des utilisateurs recommandent cette application
Classer par

6703 avis

emilie
Note globale
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Webex pour un usage professionnel

Publié le 17/10/2022

Lorsque je mets en place des réunions avec d'âtres pays que la France, ce logiciel est plus apprécié car plus déployé qu'en France

Avantages

Sa prise en main rapide et les fonctionnalités de bases font le job. C'est un outil déployé dans d'autres pays que la France et avec ces clients je ne peux m'en passer.

Inconvénients

Le fait de devoir télécharger un logiciel ou l'application alors que d'autres ne le nécessite pas

Alternatives envisagées 

Zoom Meetings et Google Meet

Logiciel antérieur 

Zoom Meetings

Pourquoi passer à Webex

Ayant des clients en Suisse, ceux-ci utilisent davantage Webex.
hafid
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Bon Logiciel pour faire des réunions en audio visuel

Publié le 16/02/2021

Avec le commencement de la pandémie Covid 19 , ce logiciel est pour moi une découverte pour réaliser mes réunions quotidiennes et hebdomadaire, je crois que même après la pandémie je vais continuer à utiliser ce logiciel

Avantages

Simplicité de l'emploi , Possibilité de partager des contenus de ton ordinateur, bonne qualité de la voix et l'image

Inconvénients

c'est un logiciel qui nécessite une bonne connexion internet

Nadia
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

logiciel intéressant mais à améliorer

Publié le 25/03/2021

logiciel intéressant mais peut être amélioré sur le fond et la forme.

Avantages

Le logiciel est intéressant dans la mesure où il permet de partager des fichiers en ligne

Inconvénients

Pas d'audio possible. le renseignement de la liste des participants est compliquée, le logiciel ne propose pas les emails déjà tapés.

Mickael
Note globale
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Appli Correcte

Publié le 10/10/2022

Avantages

Bonne réactivité sur les présentations video. Partage d'écran sans latence.

Inconvénients

Difficulté à se connecter aux reunions via téléphone, serveur vocal pas très réactif et identifiant de connexion trop long.

Anthony
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 1 001-5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Bon logiciel

Publié le 03/10/2022

Avantages

Très bon logiciel de téléphonie pour entreprise

Inconvénients

Je n’ai rien remarqué de dérangeant à l’utilisation

MARTIN YVAN
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Indispensable

Publié le 14/11/2020

Avantages

Sa fonctionnalité de visioconférence pour discuter avec plusieurs personnes à la fois et partager du contenu pendant la conférence. J'ai connu cisco webex pendant le confinement pour mes études universitaires

Inconvénients

Il ya parfois le difficultés de connectivité

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Bon outil

Publié le 25/10/2022

Avantages

Partage d'écran, chat, partage de fichiers

Inconvénients

Je ne vois pas de points négatifs à relever

Jean
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Un ex qu'on préfère oublier

Publié le 17/10/2022

On a pas gardé webex dans mon entreprise au profit de Lifesize.

Avantages

Fonctionnalités d'un logiciel de visio.

Inconvénients

La connexion via navigateur pour les invités est juste mauvaise.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 4.0 /10

Bonne solution techniquement parlant mais un intérêt limité au vu de la concurrence

Publié le 09/04/2021

Bonne solution mais sans plus, du fait de la concurrence installée (Zoom et Teams).

Avantages

Solution reconnue et utilisée, stabilité du client lourd

Inconvénients

Les meetings géants peuvent tourner au fiasco (mais c'est peut être une question de serveurs et de paramétrage)

Pascal
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

solution alternative à

Publié le 14/04/2022

aucun soucis

Avantages

le tarif pour tester n'est pas trop cher

Inconvénients

ressemble aux autres applications de visio.

Oscar
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Webex Meetings

Publié le 09/03/2021

I quite liked it.
It is very easy to start a conference. It also has a waiting room for participants who can tell that they are already inside so that the organizer can start the conference.
Meeting scheduling is very useful, and easily integrates with calendars like Outlook.

Avantages

It is very easy to use. It allows a large capacity of participants and allows sessions to be recorded.
Something that makes it a very good option is that it allows you to enter the sections even by dialing a number without the need for software (although it would only be audio).
The integration that it has with other Christ solutions and that allows adding a great variety of video conferencing devices makes it a very flexible application.

Inconvénients

Price may be one of its downsides. Comparing it to others like Zoom, the price may go up a bit. However, for a medium to large company, buying by volume can compensate for this situation.

Alternatives envisagées 

Zoom Meetings

Pourquoi passer à Webex

Cisco Webex is more flexible. Zoom doesn't allow us all the flexibility that we have. And buying in volume for all members of the organization helped us lower costs, which made us decide on Webex.
Shreyansh
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Zoom & GMeet are tough competitions

Publié le 23/01/2023

Avantages

The platform is very professional and great for webinars with a big audience.

Inconvénients

Why should I go for Webex? I seriously couldn't find a reason. There are no major flaws but when I compared it with Gmeet & Zoom those 2 are just better.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Matériel informatique
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Complex but a few shortcomings

Publié le 06/04/2021

We're using Webex to do tech meetings with US partners, and to manage remote meetings of local institutions.

Avantages

It stands among the most feature-packed conferencing apps, and comes with dedicated hardware, powerful and extensive means provided to connect users to a conference

Inconvénients

Even with lots of free bandwidth (both in the organization and in the remote connections) the audio can do 1-2 seconds lags, or the audio can just be bad for a few partecipants even if they have good audio and bandwidth, I suppose it's a server side issue. Can be resource hungry when there are >20 partecipants with video. The image quality using the Cisco room kit is underwhelming for its cost.

Alternatives envisagées 

Microsoft Teams

Pourquoi choisir Webex 

Webex has proven to be more reliable

Logiciel antérieur 

Zoom Meetings
Matthew
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 1 001-5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Webex, always delivers more than expected

Publié le 20/10/2022

Webex was deployed in kur organization as communication product to help us improve our communication experience. I can see that it has met and exceeded our expectations by giving us a very safe, easy to use but very effective communication platform for both internal and external communication needs.

Avantages

Webex works well on almost any device and as long as you have an internet connection, it allows you to join or host meetings from anywhere at anytime. The visuals and audio have super clarity and this makes it possible for everyone not to miss even abit during meetings. To make it even more desirable, it has a background noise removal and speech enhancement features to filter out any background distractions. Webex had very simple to use communication features that are readily accessible by everyone making it a suitable communication platform for everyone. It has outstanding privacy features which gives one the assurance of risk-free even when having confidential communications. The data security features are also very effective and by giving the meeting admin full access control over the room, it makes it possible to have very organized and productive meetings.

Inconvénients

I can't seem to find anything, whether features or usability, that i like least about Webex.

Sandeep
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Very good, easy to use, stable platform,

Publié le 18/01/2023

Webex video conferencing is a simple, easy to use, safe and secure, Installation and use across many devices is really simple and functional. Good for Presentation, team meeting, online trainings etc.

Avantages

Excellent web conferencing software, suited for business users, safe and secure, excellent tool for team collaborations.

Inconvénients

UX can be further improved, sometimes audio quality get impacted but that could be due to bandwidth issue

Amar
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Meeting- Software

Publié le 21/01/2023

Good experience with WebEx

Avantages

Good and user friendly to use, it has multiple features for meeting collaboration and webinar schedules

Inconvénients

It consumes more internet bandwidth and this can be improved

Shivani
Note globale
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 5 001-10 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

WebEx - Easy way to collaborate

Publié le 23/01/2023

Avantages

Joining the meeting without looking for the link in the mail, gives you option to join directly from your desktop screen. The pop up option will come 5 mins before joining the meeting and you can or decline from there itself. Search option is available within your organization to chat with specific person and all other features which are commonly used.

Inconvénients

Nothing as such as it gives all the option to chat, collaborate with team or person.

Desiree
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 1 001-5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

My Weber Experience

Publié le 29/01/2023

Overall, it has served me well having used it for the past 14 years.

Avantages

It can be used for any meeting and has the option of breakout rooms, polling, and chat.

Inconvénients

It has a Citrix plug-in that must be downloaded and when non-users attempted to join they must download thr plug-in. It can be cumbersome.

Nandini
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Webex -A conferencing Software

Publié le 23/01/2023

a good option other than zoom.

Avantages

Easy handle and sharing of screen and quick chat options. Doesn't consume much internet and opens up quickly for a meeting or anything by just dropping the meeting code or link.

Inconvénients

sometimes may have audio or video problem. The images of other people might take a long time while loading when you scroll through the screen.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 1 001-5 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Webex Review

Publié le 30/01/2023

Avantages

Great tool by Cisco for video meetings and collaboration.

Inconvénients

Easy to use so I have no gripes so far about Webex.

Nick
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Pretty Good, but Could Use some Fine Tuning

Publié le 26/08/2019

We use it to video conference with potential vendors of software. It takes the place of the traveling salesman and it does a decent job of this. Despite its few drawbacks and hiccups, it works pretty well and does not require any sort of account to set up a meeting with a host. I would recommend this software.

Avantages

It is relatively easy for me to set this software up for my users. Most of the time, we are the ones on the guest side of the session. We typically talk to other companies who are selling software and they use Webex to demo products. As far as getting into the session and getting set up it is easy as long as there is someone with admin privileges present. The video quality is okay, and the point usually gets across. It is nice that the host can share their computer screen for demos or presentations and it is nice that Webex does not require any user account creation to join a meeting. Also the ability to dial in to a conference call is wonderful if one side or the other is having sound or microphone problems.

Inconvénients

It is impossible to set up Webex meetings on our domain without an administrator or technician being present. Webex requires a small program to be installed and this causes problems for end-users. They usually try to set it up themselves and mess something up or get stuck at the admin credentials screen. This is required every time someone schedules a Webex meeting. It has become such an issue that we ask users to let tech support know when the meeting is scheduled so we can make sure to be there.

Danai
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

A decent meetings platform that you can't really blame. Nice overall and quite good for...

Publié le 01/10/2021

I started using webex as a students during our lockdown for covid since most of the lectures where hosted there. Having private messages is a plus and also meeting recording is more than useful. Sometimes there where some connectivity issues and kicking people out of the meeting. Overall, very decent online meetings software

Avantages

Since I mostly used webex in the context of school lectures, I loved the fact that the teacher could record the lectures and I could watch them in my own time and pace (a lot of them where too early in the morning for me). Also, I liked the fact that we could communicate in private with other attendees (not crowding the team chat) for some extra clarification. Lastly, having the "raise hand" feature seemed quite nice in some cases, since I didn't have to stop the lecture by opening my mic whenever I felt like I needed to.

Inconvénients

Well, there is not much to blame in Webex. Sometimes, mostly in lectures where there were too many attendees (more than 200 usually), some colleagues of mine faced issues with random kicking from the platform and of course the usually stuttering (you all really need to disable your cameras in such high bandwidth calls).

Jenny
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

It connects all sectors of our company.

Publié le 08/05/2020

It connects all sectors of our company, today 70% of our employees are working from home and Cisco Webex is the best tool we could choose for our meetings, interviews, collaborative groups, joint projects and videoconferences, it helps to be more coordinated when working on projects with different edges and development teams, it offers video calls, private and group chat, voice and video meetings with many participants, video training conferences for freelancers and allows to share all kinds of documents.

Avantages

Cisco Webex is an excellent communication tool, it has allowed us to change our meeting habits by allowing us to attend any meeting remotely and organize personalized interviews with other colleagues, it allows me to record meetings and video conferences and then edit them and create tutorials, it integrates with Office, IBM and Google tools, it also offers good audio quality without ambient noise.

Inconvénients

The mobile app can sometimes be a headache for meetings with many attendees.

Edgar
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The brand does matter when you're looking for something good...

Publié le 20/02/2022

I think that Webex seeks to expand its target market, not just be a communications software solution used by large companies with hundreds of employees, but also reach people who need to have quality, secure and reliable communication, which I think is a great Webex initiative.

Having access to a top-level communications tool like Webex is fabulous, it's such a complete tool, I'm going to call it powerful, that when you get to use it efficiently you realize that your own activities or business improves, your life becomes easier. for having everything you need to use with all the people you need to communicate with.

Webex integrates with many of the software applications that are commonly used today in our work or professional world; promotes the concept of hybrid work (work is not where you go, it's what you do and how you do it), inclusion where language is not a barrier (transcription in real time in more than 100 languages), among other concepts, which I think is a wonderful collaborative tool.

Avantages

The brand does matter when you are looking for something good, it matters when you are looking for stable environments, reliable communications and available at any time, it does matter when you need support, people who help you in those moments when you really need it.

It is not only what you see on your screen as a user or what you can do with the tool, but also what exists behind it, which many times we do not see, we do not know, and therefore we give little or no importance.

I have been involved in the world of information technology and communications for years; I do not consider myself a guru, an expert specialist in a subject, but I have had the opportunity to grow professionally alongside companies or brands that today do not need an introduction, they do not need someone like me to speak well of them; For many years they have demonstrated with their position in the market the importance and value they offer in today's life, a life of changes, adaptation, and long-distance communication to be closer each time.

There are many Communications tools, many applications that allow calls between users, establish remote meetings, send messages/chat (in fact I think there are many that offer these services), but when someone ask me what I like most about Webex, my answer It's simple and clear: "Webex by Cisco".

Webex has the knowledge, experience, technology and support of Cisco, If you're looking for something good for all your communications, Webex is the solution.

Inconvénients

Cisco offers robust solutions (Webex is not the exception); from my point of view it has always been characterized by having very good solutions functionally (seek to be powerful and simple at the same time) that fulfill the purpose for which they were developed, hardware and software, and the Cisco's graphical user interfaces (GUI) usually have become so simple (simplified functions in a few buttons or few options) that are not as friendly as they could be.

It seems to me the GUI of Webex could be more user-friendly because in my experience many end users need graphic and colorful solutions that make it easier for them to use the tools (our brain works by capturing images among many others), otherwise not everyone will be ready to use Webex even though it is an excellent communications tool.

EMEL
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Perfect meeting and communication management with Cisco WebEx

Publié le 18/07/2019

In overall I'm very happy to use Cisco WebEx meetings while working in the office or during the business travels. Sharing information, getting or giving training, meeting with the team members or foreigners from distance never had been easy this much. WebEx increases our communication and sharing capabilities with it's many features...

Avantages

HD video and audio conferencing is probably the best positive side of WebEx. Connectivity oprions e.g. landline or internet call also good. While you make the meeting, you can share your screen or even control other user screens and make some actions while controlling their screen as well. There are lots of ways to effectively use WebEx. Firstly, you may use mobile version (IOS, Android) of WebEx and quickly connect to your meetings while on the go. Secondly there are different add ons such as MS Outlook add on. This enables one-click WebEx feature; so that you can either add meeting link to your invitation or instantly start a meeting by just one click from outlook menu. There are also other tools like Record Meetings or Productivity tool, these give you change to increase efficiency; again by just one or two clicks.

Inconvénients

Latest version of the WebEx has a very lean interface which makes it elegant but on the other hand some user controls are kind of hidden or hard to reach so you may struggle in the first hand; but can get used to by the time. Another drawback is the lag or slow down issue while sharing or controlling screens. I think the severity depends on your connection speed; but this is likely to happen if you use control features much. Lastly, connection with WebEx server may be an issue time to time; but I don't see this as a critical issue as it may happen with other service providers as well.