Avis clients sur Zoho Mail

Zoho Mail

Hébergement de messagerie et gestion de boîtes aux lettres pour les utilisateurs professionnels

Note globale

4,5 /5
(925)
Rapport qualité-prix
4,6/5
Fonctionnalités
4,4/5
Simplicité d'utilisation
4,4/5
Support client
4,3/5

91%
des utilisateurs recommandent cette application
Classer par

925 avis

Nathan
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Great if you know how to set it up.

Publié le 30/04/2020

It's been great! After it is set up it's a powerful software that helps fuel my business as it...

It's been great! After it is set up it's a powerful software that helps fuel my business as it grows.

Avantages

Zoho Free Mail is a great free software that has fantastic capabilities. The ability to add up to five users for free and different groups such as support, info, no-reply, etc. are powerful for freemium software.

Inconvénients

It's hard to set up if you don't know what you're doing. It requires adding and editing entries to you DNS host server for your domain hosting. If you don't know what that is, you might want to consider another solution.

Alternatives envisagées 

Gmail

Pourquoi choisir Zoho Mail 

It is free and has great segmentation and group capabilities

Logiciel antérieur 

Gmail

Pourquoi passer à Zoho Mail

Cost
Nabila
Note globale
  • Secteur d'activité : Gestion des investissements
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

My Zoho Mail review

Publié le 17/05/2021

Zoho mail is a valuable tool for startups and mid-sized businesses and has worked very well beyond...

Zoho mail is a valuable tool for startups and mid-sized businesses and has worked very well beyond expectations. Similarly, this application's user-friendliness is a strong point. Finally, this is the perfect mail service for those looking for decent mail satisfaction manager software without jeopardizing their company's budget and also meeting everyday expectations.

Avantages

The most important characteristic of this postal service is its high value for money, as it is not costly when providing all of the functionality that a business requires. Another plus is that it comes with unbeatable features such as shortcut keys that allow you to quickly access preferred options such as calendar, mission, notes, attachments, and so on. User-friendliness comes last but not least. I never even had to make assumptions when roaming around the app to find the appropriate functionality because the interface is simple to use.

Inconvénients

One field that the company can develop is to provide live support for mailbox installation rather than just video tutorials. Implementing email was a little challenging because the program had to be set up with the help of experts. Aside from that, this program is simple to use. The program has been running smoothly so far after the configuration is complete.

Vijay
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Free Email sending application

Publié le 06/09/2022

Overall experience was good.

Overall experience was good.

Avantages

It's free to use. We can use it to send email to our friends, family members, friends and customer in which mail data is very low.

Inconvénients

It has low storage data for its users. Therefore, we can not store more file on this. In this way our important files could not be remain save on this application.

Alternatives envisagées 

Mailbird

Pourquoi choisir Zoho Mail 

Because i want such type of application which i can use for my personal use.

Logiciel antérieur 

Mailbird

Pourquoi passer à Zoho Mail

It's more easy to use and it's totally free.
Victoria
Note globale
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Excellent mail management tool.

Publié le 16/08/2023

I have been using Zoho Mail for a long time because it provides me with an excellent service for...

I have been using Zoho Mail for a long time because it provides me with an excellent service for managing my emails.It allows me to keep my inbox free of unwanted emails with a fast and powerful detection system.It also provides me with antivirus protection that helps me eliminate any threats that may exist.It helps me manage my emails better by allowing me to share them in a real-time chat conversation.

Avantages

It is a tool that helps me get organized and allows me to work directly with other people.With its integrated calendar, it allows me to manage and schedule appointments, work meetings and important events.The undo function is very useful, it allows me to recover emails sent by mistake.It provides filters to store emails in specific folders to make them easier to find.

Inconvénients

In the years that I have been using Zoho Mail, it has not caused me any problems, it has always worked very well with all its available features.

Felix
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Great for basic capabilities, lacking integration with other suites

Publié le 09/09/2019

Zoho Mail was a very solid experience during the time I used it for over 5 years. It was mostly...

Zoho Mail was a very solid experience during the time I used it for over 5 years. It was mostly stable with no major issues whatsoever. The setup was straightforward and I didn't have to switch into the "admin" role during day to day very often. It was quite set-it-and-forget-it for basic email duties. However, as time went on, their email solution and other included goodies felt more and more limited. With everyone using the big names of Gsuite and O365, still being stuck on Zoho's unheard of platform seemed more work than it was worth.

It's a great (free under 5 users) product​ if you're not looking to do anything fancy, and only care about basic functionality.

Avantages

Zoho Mail worked well as a provider for my email on my custom domain. It has all of the features you would need out of a typical email provider, like Gmail​ or Outlook. It was simple to set up, just by adding an MX record into my DNS which took until 5 minutes. The UI is simple but powerful, and their advanced search tools helped me find emails from long ago that I wouldn't be able to find otherwise.

Since my only user was myself and an additional service account for miscellaneous sending purposes, I was using the "free" version, which is fully featured, but limited to 5 users. While the free version includes quite a lot of mail features, it is ultimately limited on mail storage, eventually causing me to move away. The free version also included access to some of Zoho's other products, including their contacts and calendar suite (expected with any email provider these days), as well as their office suite (think Word/Excel/Powerpoint). These were nice features to have included, but I ultimately did not use them too much, except for Contacts and Calendar.

Inconvénients

Zoho is the underdog in the category of SaaS business suites, competing against GSuite and O365. While the product is fully featured and includes plenty of powerful tools, what it lacks is widespread support and integration, which ultimately made me move to O365, after using Zoho for 5 years. Their propriety storage and document solution are​ basically unheard of compared to Office Online (with OneDrive) and Google Docs (with Drive). Their IMAP/POP3, CalDav, and CardDav solutions are basic and fragmented, though the features are there. Furthermore, with the free account, I didn't get/expect any customer support so any problems were left to myself to fix (not many came up anyways).

Primarily, you lack integration with third parties and industry leaders with their services. They don't provide many plugins or connectors to external parties, and when they do, the options are lackluster. Don't expect to be able to automate things with Zoho.

Alternatives envisagées 

Google Workspace et Microsoft 365

Pourquoi passer à Zoho Mail

While just getting started with similar business suites, the choice for Zoho was clear, since they offered a generous free tier.
Rajesh
Note globale
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Seamless Migration

Publié le 20/07/2023

Avantages

We have been using the Google Workspace or GSuite, and when last year Google announced its steep price hike we had to move somewhere else. We tried Apple Mails with custom domains but were unable to fetch the old mail box into Apple and didnt get the required support

Inconvénients

The help and support is fantastic and better than any other online service we have ever used, its better than AWS, Google, Apple, Microsoft and Razorpay.

Alternatives envisagées 

iCloud et Microsoft 365

Pourquoi choisir Zoho Mail 

Steep hike in Google Workspace Pricing in India. From Rs. 75/- per user per month to Rs. 500 per user per month.

Logiciel antérieur 

Google Workspace

Pourquoi passer à Zoho Mail

Ease of migration and setup
Bruce
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

So Good

Publié le 03/11/2023

Great.In our workplace most people would not be aware of the advantages they are missing.

Great.In our workplace most people would not be aware of the advantages they are missing.

Avantages

Never fails,fast delivery and simple processing

Inconvénients

No reason list anything because every step is perfection

Diego
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

I built an professional email server for free!

Publié le 29/10/2023

It's a great product! I haven't tested anything else out apart from the email, but if the email is...

It's a great product! I haven't tested anything else out apart from the email, but if the email is this good I am sure the other products will be just as great!

Avantages

I am beyond thrilled that I could have made an email server for free for my business. Without having to pay crazy prices to Microsoft or google to just have the ability to email.... This is a game-changer!

Inconvénients

I built everything for free! It only cost me a little time when I set it up.

Christina
Note globale
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Zoho Mail

Publié le 24/11/2023

I'm very impressed with the number of features offered at such an economical price. Before using...

I'm very impressed with the number of features offered at such an economical price. Before using Zoho Mail, in order to use some of these features I would have to access multiple different applications, then copy/paste/link - wasting time and adding frustration to my day.

Avantages

Easy to setup and intuitive features making it easy to learn to use without having to read a lot of documentation.

Inconvénients

When setting up "Tags" the pop dialogue box got stuck and I was not able to get rid of it.

Omkar
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Besst for managing corporate as well as public emails!!

Publié le 11/11/2023

Avantages

Zoho manages all mails whether be it promotional, work related or any personal mails. I can magae my tasks, or reminders or any appointements all in one place. I can also manage companies payrolls with zoho payroll tthe best about zoho.

Inconvénients

So far I haven't had any thing that I unlike about zoho.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Meant for Startups and upto Medium Scale Business Mainly

Publié le 10/08/2019

The branding of the company and reputation as premium is what established via use of Zoho Mail. It...

The branding of the company and reputation as premium is what established via use of Zoho Mail. It is a very important factor in creating a trusted image among potential clients. In fact, it does maintain a reputation with ease of access at the companies end.

Avantages

Ability to scale up and work as a team is the most approaching benefit of Zoho Mail.

further to it, on use I did find:

1. The Administrator can be a team and not just one person.
2. Role set up and Employee Addition, even with custom roles are very helpful for medium scale enterprises.
3. Has a good ability to make a company-wide policy for better implementation of compliances and related kinds of stuff without hassles.
4. The advanced and simple mode selection also helps for quite a good lot of employees.
5. The email authenticity details in every email are quite a helpful feature that will save a life from spams not available in Gsuite and likewise applications to extend Zoho has.

Inconvénients

The Cost expenses of running full premium features are a setback to most of micro and nano scale enterprises. The Company does provide good lot feature even at free of cost but the overall pricing deters such enterprises to buy paid plans, thus reducing the inflow of such paid customers.

The privacy policies of companies present a loophole of the ability of admin to peek in an employee's email. It is like a sword with two edges, both beneficial and destructive too.

Alternatives envisagées 

Google Workspace

Pourquoi passer à Zoho Mail

The price factor and reliability factor were crucial in selection. But ease of access and trust issues were the factors that narrowed down the search. The value for money makes it win win situation.
Gary
Note globale
  • Secteur d'activité : Musique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Zoho Mail has everything you need in a e-mail server/host.

Publié le 10/08/2022

I have had two other e-mail hosts and Zoho has been the best so far. Their prices are very good,...

I have had two other e-mail hosts and Zoho has been the best so far. Their prices are very good, their support is amazing. I have not had any issues since changing over.

Avantages

The desktop App and Web app are feature packed and work very well. Zoho has the ability to create application specific password/access for Outlook. Their App actually is better than Outlook on both function and stability.

Inconvénients

Contacts allow you to import from Outlook.com, but no from the Outlook Program. It does allow for importing contact from a CSV file, but I lose some fields.

Alternatives envisagées 

Gmail

Pourquoi choisir Zoho Mail 

Stability issues with Outlook. I had to delete the account and start over several times to restore send/receive. Error report was unhelpful for trouble shootong. MS was worthless. I have not had any issues with the Zoho desktop or web based App. It works with Outlook.

Logiciel antérieur 

Microsoft Outlook

Pourquoi passer à Zoho Mail

The Gmail App interface is no where near as refined.
Tim
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

An affordable communication suite, practical for very small upto medium organisations

Publié le 27/04/2022

Zoho has been an affordable email and collaboration suite that just does the job it meant to do. It...

Zoho has been an affordable email and collaboration suite that just does the job it meant to do. It serves well a single freelancer working alone as well as a medium enterprise with multiple users and departments. If you go beyond its capabalities, then you can probably afford the next best albeit expensive options. If you can work entirely on the web it is very versatile. The support provided is also more than you will get from most other service providers, especially if you dont have a dedicated IT team.

Avantages

Beyond the initial setup which required a bit of knowledge, there is rarely anything else that will stump an low tech user. Working with Email and other collaboration features is simple and straight forward. There was no issue with spam as it is able to catch and categorise correctly 98% of the time.

Inconvénients

If you use an email client like outlook,which is the most popular for business users, you loose out on all the collaboration features which are only available on browser access.

Alternatives envisagées 

Google Workspace

Pourquoi choisir Zoho Mail 

The self hosted email suite became too much work to maintain and collaboration was not as advanced as modern standarda require.

Logiciel antérieur 

Zimbra Collaboration Suite

Pourquoi passer à Zoho Mail

The pricing for the offering is simply unbeatable.
Utilisateur vérifié
Note globale
  • Secteur d'activité : Édition
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Zoho Mail's Email Splitting a LIFE SAVER!

Publié le 23/10/2022

We lost a specific feature that some of our email users required. Zoho allowed us to keep this...

We lost a specific feature that some of our email users required. Zoho allowed us to keep this feature using email splitting where those accounts are on Zoho Mail's servers as our secondary email server.This was a major solution which solved those specific users not being able to work for few hours on that day since we were able to impliment Zoho Mail and splitting within hours it was the fastest way we could implement the solution which was greatly appreciated.

Avantages

We primarily use Zoho Mail as our secondary email server for some email accounts that require a specific feature that is no longer present on our primary email server so this was a life saver.Zoho Mail makes it easy to migrate and while we did not need to migrate all of our email accounts we are glad to know we can easily move from our primary server if necessary so we are not locked into any email solution.

Inconvénients

The initial setup was a bit challenging as Zoho system assumes you want to set its server as the primary email server so you will have to ignore the constant prompt to add Zoho Mail as your MX record. I think Zoho could add an option to disable that prompt for persons who are just using Zoho Mail as a secondary email server.

Alternatives envisagées 

Zimbra Collaboration Suite

Pourquoi passer à Zoho Mail

Zoho Mail had the most userfriendly email migration solution that allowed us to migrate some of our email accounts from our primary email server and setting them as the secondary email server for those accounts.We had to implement this solution with hours when a particular feature was no longer available for some accounts who required the feature and Zoho Mail was the easiest to impliment literally within hours the same day we lost the feature.
Habibah
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best to manage domain email

Publié le 11/05/2021

Zoho mail is very reliable and the server uptime is 99.9% which is the first feature that i am...

Zoho mail is very reliable and the server uptime is 99.9% which is the first feature that i am looking while choosing the email management software. I use it for daily use and it is critical for me to have an email management that is always online. The price scheme is also not too expensive and i can afford it.

Avantages

Zoho mail is very complete in the feature that they provide, it has an option to recovering back all the email attachment even after i have mistakenly deleted the email. It is very useful for me as i sometimes mistakenly deleting an important email when trying to clearing up my email inbox. The spam blocker also work pretty well.

Inconvénients

Adding and setting a new email domain with this software is very hard and confusing for the first time i am trying to do it. It keep showing error and can not correctly even after i am following the instruction that they provide in the manual. Thanks to the customer support, i can connect it with my domain after a few times.

Lalao
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

An email application for business

Publié le 06/10/2022

I find Zoho Email to be an excellent platform for creating professional emails. It also provides a...

I find Zoho Email to be an excellent platform for creating professional emails. It also provides a mobile application that allows me to check my emails, when I am on the go. This is a great solution for me because it allows me to stay on top of my work even when I'm not at my desk.

Avantages

I use Zoho mail for my professional email hosting needs. It is secure and encrypted, which guarantees the confidentiality of my exchanges with my collaborators. I adopted it because I really liked the idea of creating email addresses that use my company's domain, which allows my contacts to identify me. This facilitates our exchanges and makes us more productive.

Inconvénients

I have not encountered any particular problem with Zoho Mail, I feel it does the job it is asked to do.

Ashish
Note globale
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Email Management and Marketing Solution for Startups with Signature Management

Publié le 01/05/2022

I use Zoho Mail for over ten different websites and am quite satisfied with pricing and privacy....

I use Zoho Mail for over ten different websites and am quite satisfied with pricing and privacy. 2FA authentication was important for me, and hence Zoho really helps.

Avantages

It's the best tool for Email Management and costs only 1$ per user, which is really cheap with great latency. Zoho used to miss some of the emails during 2013-14, but they significantly improved the quality of service and their DNS servers. Currently, Zoho is anytime better than Outlook Email for Business. I am highly satisfied with customer care which is only a call away for any assistance.

They even got android and iOS applications which is a big plus.

Inconvénients

The only possible thing about this software that you might not like is integrating third-party applications. While Zoho CRM is very much vast and covers most of the business needs, there is a great room for improvement in integrations.

Trevor
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Great, inexpensive e-mail hosting for custom domains

Publié le 02/08/2019

My Microsoft Office 365 subscription was about to expire, so I needed to find and migrate to...

My Microsoft Office 365 subscription was about to expire, so I needed to find and migrate to another solution quickly. After some brief searching, Zoho Mail came up as a reputable, low-cost option for me to consider. I couldn't find any other good competitors at this price point, so I went ahead and signed up. Migration was easy, and

Avantages

It's easy to sign up and get your e-mail migrated over. They provide a simple web interface that does all I need it to. Zoho also provides secure IMAP connectivity, if you want to use a separate e-mail client. Zoho is competitively priced, and is easily worth the cost of entry for anyone who needs basic e-mail services.

Inconvénients

The Zoho Mail design isn't particularly beautiful, as software user interfaces go, but it's functional and straightforward. A cleaner, modern UI would be nice, but I'm not complaining either.

Alternatives envisagées 

Microsoft 365

Pourquoi choisir Zoho Mail 

I switched because Microsoft Office 365 is far too expensive for my needs.

Logiciel antérieur 

Microsoft 365

Pourquoi passer à Zoho Mail

I selected Zoho Mail over other products, because of its reputation, low cost, flexibility with payment options (PayPal), and support for custom e-mail domains.
Terence
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

A terrible email provider that should be avoided.

Publié le 17/01/2023

Horrendous and completely unprofessional. Now I see why people go to google or outlook. Great for...

Horrendous and completely unprofessional. Now I see why people go to google or outlook. Great for free. If you have to pay we suggest you go to a professional company.

Avantages

It’s cheap. That being said. You get exactly what you pay for.

Inconvénients

Complete and utter incompetence. Every time any of our employees travels out of the country zoho turns off the emails. We have had staff with multiple trips where important business emails were missed as they didn’t receive emails nor was anyone at the company notified. We had a customer support agent [SENSITIVE CONTENT] who utterly useless making this situation right. You would think that this would have been resolved during the first few trips but oh no. Every single trip it happens. If you have a small business I would seriously avoid using this company. You get exactly what you pay for.

Maisarah
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Best for personal and business email management

Publié le 05/03/2021

Zoho Mail is a good software for a basic email usage like sending and receiving email or storing an...

Zoho Mail is a good software for a basic email usage like sending and receiving email or storing an email.

Avantages

Hosting a business email with Zoho Mail is very affordable and they also offers a very good tools to managing the admin area and tools to filter the spam email from flooding my primary email folder. Great security comes with this service and feel secure suing this service.

Inconvénients

Zoho Mail is on the lightweight categorize in term of email service software. There are no option to build a landing site from this software unlike other email services like Gmail.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Professional email with lots of features

Publié le 30/04/2021

Overall, I really like Zoho Mail. It helps us cut the costs down for emails a lot because they...

Overall, I really like Zoho Mail. It helps us cut the costs down for emails a lot because they offer generous service plans which other companies charge a lot more. And if you are still not sure if Zoho Mail is right for you, they offer a great free plan where you can have 1 domain and 5 emails each offering 5 GB of storage.

Avantages

Zoho Mail is great if you are looking for a cheap professionally managed email service that allows you to have professional-looking emails ending with your domain name. No more @gmail.com for making business. Now customers can see that you are a serious company and you can do more with Zoho Mail than with your previous email.
Zoho Mail perfectly connects with other Zoho services and every Zoho service has its add-on which is already integrated into the whole system.
Zoho Mail features a nice-looking webmail interface which also has dark mode available. The design of webmail is very modern and to my preference, I like it more than Gmail.
A key advantage of using Zoho Mail in large corporations is organization policies. Mail administrators can set up signatures, disclaimers, attachment size limit, and spam settings and even enforce the use of 2FA which all serious companies should be using nowadays if they take security seriously.
Zoho even offers a great Zoho Mail mobile app which works great on all mobile devices and systems. It supports adding multiple accounts which is great if you happen to manage multiple email boxes. If you happen to have an email client of your own choice, you can easily set up your inbox in other applications because all popular email protocols are supported out of the box - POP3, IMAP, SMTP.

Inconvénients

I don't like the search functionality of Zoho Mail. Sometimes it is kinda unhelpful and I find emails I am searching for way faster manual rather than with a search bar. Zoho Mail saves email and associates the first name of a person in the address book based on the first part of the email. Not all companies use the firstname.lastname@companyname.com format and I think that should be considered when using search because sometimes the results of a search aren't great.
Also, the translation of the word Forward is translated wrongly in the Croatian language. I already contacted support a few times but they still haven't fixed that. Some less experienced users could find it confusing to forward email because of this poor wording. I know because at first I also was.

Benjamin
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Overall a great email solution but with it's quirks

Publié le 27/03/2019

We switched from an isp hosted email account because after many years the isp could not keep up...

We switched from an isp hosted email account because after many years the isp could not keep up with the times, were lacking ssl support, storage space was obismally small, and support took days to solve even the smallest issues where I could actually determine what needed to be fixed on their end before they could.

Zoho mail has taken all of that off of my plate, allowed me an easy way to manage most features company wide in single steps, and anytime I had a question support was always available to help, and even if their support couldn't fix problems we were having (such as the streams function) they have always been polite, professional, and eager to help any time of day or night.

If you're looking for an inexpensive but feature rich email suite for your company or even for the individual I couldn't recommend these guys more even with the minor quirks we have experienced.

Avantages

The value for the money is obvious once you start using the software. Features for even the lowest tier paid plans include white and black lists, spam filtering, mailing lists, custom groups for email accounts, and a plethora of other things. Absolutely worth the measly cost they charge per year.

Out of the box you have full control via the admin panel to enable or disable pop or imap, create unlimited aliases per email, add signatures and company wide disclaimers to emails.

They have their own web interface, desktop and mobile applications that come included as well.

One if my absolute favorite features is the zohomail admin application for mobile which allows me to, in seconds, change any employees password if they forget it regardless of where I am.

Ssl, dkim, spf, are all available out of the box as well.

Inconvénients

One of the most frustrating features of the software is the Streams feature. You can compare this to an email client trying to merge email with their own version of social media. For those looking for a feature such as this it may not be a huge issue for you, however I run IT for approximately 100 users and not a single person wants this feature, the problem being is it comes turned on by default.

Shut it off you say? If it were that easy I wouldn't be so annoyed by it. There is no admin level switch to turn off streams company wide. To do so every single user must individually log into the web application, find the streaming filter, and shut it off manually one by one...

The stream feature creates 2 folders called notifications and newsletters automatically that begins sorting mail based on zohos own specifications. If you have employees who are older and not tech savvy it is extremely difficult to train everyone to check 3 different folders (including inbox) for their mail when everything use to be located in the inbox alone.

After browsing through forums, support threads, etc it appears many companies and users have begged for an off switch company wide due to the exact same issue we still are plagued with for years now, however nothing had been done to rectify this time consuming and hassle of s "feature".

Brandon
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Free business email has never been this good

Publié le 05/12/2018

Zoho Mail solved two huge problems for us: internal communication and professional company branding...

Zoho Mail solved two huge problems for us: internal communication and professional company branding in our emails. We needed a platform to facilitate better communication within the company. We chose Zoho to begin with because it was free​ but found that its functionality surpassed what we were hoping for. Before we had been using free services that required us to cram our company name into the sender portion of the email (e.g., joe.mycompany@gmail.com). This looked unprofessional. Since moving to Zoho, all our outgoing emails now look professional​ and uniform with our company website dot com in the domain portion.

Avantages

This email service does everything and more than we needed or wanted. It has spam filters (and they work!) You can organize and filter mail to automatically go to predetermined​ folders. You can set up and moderate several accounts for employees. You get to attach your​ own company/website name to the end of the email address (e.g., joe@mycompany.com). And it's totally affordable for small companies. 25 free user accounts and unlimited groups for free! Customer service is great for a free service. I have emailed them to report a problem​ and have received a response within an hour. The longest I had to wait was 24 hours, but it was during a peak season, so I'm not surprised. They are surprisingly​ attentive and timely for a free service.

Inconvénients

It is a bit complicated and involved in regards to setup. Someone with a little knowledge won't have a problem. But if you have trouble setting up a gmail account, you'll definitely need some help with this.

Ernesto Enrique
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

The real best alternative for corporate mail

Publié le 22/07/2019

My experience with Zoho Mail has been great, with it I can review all my emails from my company as...

My experience with Zoho Mail has been great, with it I can review all my emails from my company as if it were any other famous email platform.

Avantages

I could write for hours the benefits of Zoho Mail and why I like it so much.

I'll start by mentioning the user interface, it's one of the best I've tried and has nothing to envy of its competition. It has all the options that one looks for in mail, attaching files has never been so easy and the best thing of all is that it has a section where all the files that you have sent or received.

It has excellent applications for smartphones, which allow you to check your mail and have great quality, work perfectly. Also applications to manage users and configurations.
 
Simply the best option for small and large companies to host corporate emails.

Inconvénients

I like all of Zoho Mail, I did not like the interface very much but a year ago they updated it and now it looks spectacular.

Rakib Hasan
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

It is a great software as a mailing tool

Publié le 11/11/2022

Zoho Mail is the best email service provider in the market. The customer support is top-notch and...

Zoho Mail is the best email service provider in the market. The customer support is top-notch and always willing to help you out with any issue you're having. I've had zero issues with this service since I signed up and it has been a while now. What I like the most about this tool is that they are consistently adding new features, which is pretty impressive for a free email application.

Avantages

I use Zoho Mail for my business and it is the best email app I have ever used. I've tried Gmail, Outlook, and Spark but none of them compare to Zoho Mail. It is easy-to-use and intuitive with a great layout that's easy on the eyes. The spam protection is top-notch, even when dealing with spam sent through inboxes like Gmail. I can't recommend this software enough!

Inconvénients

I love Zoho Mail. It's a great way to keep all of my mail in one location, cloud-based, and easy to access from anywhere. I also like that it's compatible with both Android & Apple devices.