Avis clients sur Prisync

Avantages

TL;DR
After many failed attempts in E-comm (security products), we started using Prisync and suddenly we are selling and with a profit.

And for the long version -
We were trying few times with few advertising agencies to start our E-comm business (selling products online that we buy in stock anyway and therefor have a good price for).

Every attempt was finished after few month each on the losing side and each company gave us feedback for the failed attepts - feedbacl like "change the checkout", "change the design of the website" etc.

We did and still no success.

In the end we understood (after setting up presence in Amazon) that the main issue was pricing, we advertised for products we were not the cheapest in the shopping results so potential customers just went in (and we payed for that traffic), read about the product and went back to Google and bought the cheapest price that was presented.

So after a small research we came across Prisync and after we set up the API conection and the Smart Match feature suddenly we start selling!

What all the advertisers we had before didn't thought of or couldn't solve Prisync did - and in a very good way.

Inconvénients

Didn't found one yet but I started using the API only resently.
As of now things work great from our side

Avantages

Prisync has a lovely neat and easy to use design, the support team is never not available (from my experience) for any issues you might have at any time and they track all our competitions pricing and send us an update everyday (via email). It's efficient, easy and definitely 'does what it says on the box".

To compare it to other websites with similar functionality that we have used; it is the neatest looking, easiest to use, with the best support services that we've found and has so far been the most willing to work with our business and accommodate our needs. Other companies have given us excuses about the lack of support or errors or lack of functionality but Prisync just delivers, with helpful and friendly support.

Inconvénients

It would be helpful if we could further organise our products into categories (besides the given: "I'm Cheapest", "Cheapest" etc.). For example some days our company wishes to only quickly check the pricing of the ranges of airguns that we sell, I currently have to search each individual airgun in order to check the range or sift through multiple pages. It would be nice to be able to check all Camping Equipment/ all Airguns etc. Also they are one of the more expensive price checking services but they seem to have the best overall service.

Avantages

I can track the competitors price. I like the price index and the fact that you can export reports.

Inconvénients

The app dosen't substract always the correct price. Sometime it shows that the link is broken even if is not. I would be useful to have a report with broken links and export this report. It also be useful to be available a master export with all the links of the comeptitors, products, SKU, category, etc.

Avantages

We were looking for a tool that could help us monitors our competitor's prices. We decided to try Prisync and have to say we are very delighted with our choice. This tool is straightforward to use; the information provided is very valuable and easy to understand.

All in all, great tool, great team, great company and great experience.

Inconvénients

For whatever reason, if any of the prices have a tracking issue, support is easily reachable. The support team are very active in dealing with your requests, quick to fix and notify you when that request has been fixed.

Avantages

being able to reach price history .
Interface is really simple and easy to use.
The communication of the team reaaly fast and qualified.
They lead you how to benefit from the system more.

Inconvénients

Change of URLs should be controlled manually

Avantages

The support is amazing and allows you to move forward at a faster pace. The software allows you to see what is going on at a drop of a hat and offers some great export tools.

Inconvénients

no downsides that i am aware of and if i have issues then i tell the team and they sort them out.

Avantages

Very easy to use and the customer service. Being able to have data every day took us to have better business decisions.

Inconvénients

Would love more datamining. Would love to see more and advance filters, more historica data not only with actual price but integrated with purchases.

Avantages

It is easy to navigate, gives a clear summary of products tracked on the dashboard and allows you to track multiple competitors for each product. It gives you recommendations on pricing based on rules you input into the system and you can star your most important products which are then sent in automated reports to your email to make sure you're aware of price changes for those products.

Inconvénients

Unable to remove out of stock products at the moment without doing it manually.

Avantages

I like the daily ease of use of this product

Inconvénients

I would prefer a weekly summary report than a daily report

Avantages

We've had a very good experience with Prisync:
- Setup was very easy.
- Customer service is always friendly and quick to respond.
- It works well, its functionalities have exceded our expectations.

Inconvénients

So far everything's good. Whenever we had any setup issues customer service was always there for us.

Avantages

The way the software is organized makes it very convenient to use. It is very easy to find your products, your competitor products and price increases with this software. Bulk uploading URL's is also amazingly efficient ans saves an unbelievable amount of time.

Inconvénients

I honestly do not have anything bad to say about this software.

Avantages

Visual presentation of your price position
Possibility to add a mulitplicator/divider for differences in selling units of your competitor

Inconvénients

Points that could be improved:
1. possibility to update the product cost, product name, brand and category via the batch import tool
2. don't treat URL's with multiplicator/divider as separate competitor
3. Daily number of price changes (Increased/decreased) -> also split this number per competitor (including link)
4. Possibility to filter on ‘I’m cheapest’ + filter “difference > than X%” to have a quick overview of products you are maybe offering to low

Avantages

Excellent service with fast and friendly support, we've been using the product about 2 years and the biggest problem in e-commerce nowadays is price tracking, thanks to prisync; completely solves this problem.

Inconvénients

Sometimes it doesn't load on desktep and mobile, it would be good if the service has an app for mobile.

Avantages

The app is very easy to use the can be overview quite easily

Inconvénients

- I can't find out what link is being duplicate. An option to search for a LINK that link to a product so i can fix the link up would be good.
- No report to tell me which links are broken or not returning result
- Still occasionally give me wrong prices. Though once report, it get fix quickly
- I often get issue where i can't change the name of a product.

Avantages

Very easy to use and easy to compare competitor pricing. Being able to have data every day took us to have better business decisions.

Inconvénients

There is no alerts information in prisync tools for broken URL. Would love to see more and advance filters, more historica data not only with actual price but integrated with purchases.

Avantages

Excellent customer service , easy to setup&use , we can able to trace more than 1,500 products daily basis , it gives ability to compare againts to competitors, and more important than this gives us to increase our profibility between 5-9 % more

Inconvénients

We are selling fresh foods and package size sometimes different in competitors , there is no tool to adjusts units to make accurate trace

Avantages

Ease of use

Inconvénients

My model numbers are currently muddled in upper and lower case which looks confusing. This was done by error when you did an automated data input for us. You say you cant correct it, which I find hard to believe.

Avantages

Great team, very responsive, focused on customer success

Inconvénients

Product matching can always be improved a bit more.

Avantages

Prisync API is very usefule, we can extact the data and do automation in-house. The dashboard and report are very helpful and insightful.

Inconvénients

The pricing plans are a bit costly, and it is not working on some of the website. Also sometime the price update part is just gets slow.

Avantages

That I can add any links I want to every product. It updates the prices quite frequently. The system tells you when other competitors change their prices. The export is pretty clear and easy to use.

Inconvénients

There are some features I would like to see in the future. Those are more nice to have than anything though.

Avantages

Its is available on excel thru export of the data and back up all information you have inputted. Work great for analyzing data and giving reports.

Inconvénients

When it come to receiving the email's daily wish there was a weekly option and to compress all the categories of one person in to one mail.

Avantages

Very easy to use interface, when i was first looking at all the different companies offering this type of software the interface looked very out dated and difficult to use. Prisync is the complete opposite everything is so user friendly.

Inconvénients

When adding alot of products sometimes there are issues with the links so keep having to manually check and report the link can be quite time consuming but apart from that there wasn't any issues with the software or the help.

Avantages

Prisync is really easy to use. Moreover, customer service is very fast and nice.
You can get competitors prices in a few hours and be told with a daily report of any changes.

Inconvénients

You need any single url of your competitors products.

Avantages

It’s possible to reach price history
You can get daily reports for links you are looking for
Excellent customer service
Easy to setup and use
Track pricing and stock

Inconvénients

We have not found any for the moment, and we already use it for mor more than 2 years.

Avantages

Very easy to use and for new members of the team to pick up when needed. Delivers good quality results and helps us keep track of competitors. Customer service is incredibly good when we've had questions.

Inconvénients

It would be useful to have some better filtering, perhaps with action points to be taken (e.g. where we are not JOINT cheapest). It should be noted there are improvements all the time though so maybe this is possible by the time of reading this review.