iSpring Learn

LMS pour les PME et les entreprises

Note globale

4,6 /5
(133)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,6/5
Support client
4,8/5

96%
des utilisateurs recommandent cette application
Classer par

133 avis

Thierry
Note globale
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Bon rapport qualité prix

Publié le 14/12/2021

Avantages

Interface powerpoint - rapport qualité prix

Inconvénients

Limites d'utilisation trop importantes : c'est gênant

Réponse de iSpring Solutions

Hi Thierry,

Thank you for posting a review and we're sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.

Could you please get back to me with a little more details on the limits of use?

Florence
Note globale
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Utilisation d'iSpring

Publié le 26/07/2022

Avantages

La facilité d'utilisation et la réactivité de l'équipe support d'iSring en cas de besoin

Inconvénients

L'outil est limité en termes de fonctionnalités.

Réponse de iSpring Solutions

Hello Florence,

Thanks a lot for posting your review here on Capterra! We appreciate it tons.

It's nice to hear that iSpring's been working great for you so far. Our tech support team always puts clients first - it's amazing that you had a positive experience!

As per your Cons, thanks a lot for sharing. Could you please get back to me with a little more details on what features you would like to see in our product? We will pass it on to our Product Development team. We sincerely appreciate your thoughtfulness in helping us improve our products.

Thanks a lot and keep up the great work! :)

Utilisateur vérifié
Note globale
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

iSpring Learn review

Publié le 16/12/2019

The overall experience with iSpring suite is great. I recommend it to all users for e-learning.

Avantages

iSpring learn have the capability to track all my assignments and their completion statistics. the courses could be used offline. also the courses could adapt to any screen size. its a great platform for learning and enhancing one's skills.

Inconvénients

the software is great tool for e-learning. it contains many features such access to seminars and video-conferences. I donot find any drawbacks after use for about 2.5 years.

Réponse de iSpring Solutions Traduire en Français

Hello and thank you very much for sharing your thoughts about iSpring Learn with the Capterra audience. We very much appreciate it and hope it keeps serving you well!

Elena
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

iSpring Learn is a great tool for content management!

Publié le 12/01/2018

Avantages

We (the Institution of New Technologies in Education) discovered iSpring tools in 2013 and have been using them to organize the training process in the Continuing Professional Education field. Initially, iSpring Suite 6 was the main tool we used to create learning modules in the SCORM format and upload them to the Moodle LMS.
We have created around 500 Continuing Professional Education learning modules using iSpring Suite.
In 2016 we launched eSchool and designed more than 11000 courses for Junior, Middle and High School as well as for preschoolers.
Right now we are doing another project which involves iSpring Learn LMS incorporation into the learning process. We are developing new learning modules aimed at students who have mobile devices ' smartphones and tablets. One of the features we are excited about is offline viewing. Students download the assigned to them courses to their iPads and Android tablets using the iSpring Learn app and can view them practically anywhere even without an active Internet connection. iSpring Learn also allows us to make it possible for the users to register themselves inside the system and to take the courses gradually and for us to track their progress.
Not only we develop the courses for our students, we also build them for the teachers.
The last but not the least thing I have to mention is a high-quality tech support iSpring provides. All the issues are resolved in the most positive manner possible.

Réponse de iSpring Solutions Traduire en Français

Hello, Elena!
Thanks A LOT for your kind words!
We are sure your review will be helpful to anyone looking for an LMS here on Capterra.
Keep up the great work! :)

Utilisateur vérifié
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Unprofessional Customer Support

Publié le 24/11/2021

Customer Support is not professional

Avantages

Software is not bad for creation of elearning courses

Inconvénients

Very poor customer service. I am a old customer of Ispring for more than 10 years. They sell life time software validity. Recently my maintenance plan expired. I asked them to change my mail id as my earlier id was not working properly. Surprisingly for changing email in their online account they need a maintenance plan. Quite unprofessional. I felt cheated.

Réponse de iSpring Solutions Traduire en Français

Hi,

Thank you for posting a review and we're sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.

Thanks a lot and keep up the great work! :)

Mike
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

I have been using iSpring products (iSpring Suite and iSpring Learn for about 7 years.

Publié le 08/08/2017

Avantages

Reasonable/fair billing
No limit for on-line content
I found this amazing when I first started using iSpring Learn in 2010. There seems to be no limit to how much content can be uploaded to iSpring Learn servers. I currently have about 10gb in the system. Other learning management systems I have used charged by the megabyte combined with number of students
Great up-time track record
It goes without saying that students must have consistent access to the eLearning system. I know of only two times during my seven years with iSpring when the system went down.
Single source for authoring (iSpring Suite) and LMS (iSpring Learn)
Completed PowerPoint presentations and QuizMaker tests can be seamlessly converted and uploaded to iSpring Learn
Unique method of classifying/managing/categorizing users in iSpring Learn
This feature is extremely important to us. The majority of our users are taking courses from career centers, community colleges, universities, and companies. As such, we do not actually facilitate classes for many of the students using our materials. With iSpring Learn, I set up an Organization for each company and school and then set up a user from the school who will act as the instructor/facilitator for the class. This person will receive all correspondences (questions, test results, assignments)

Inconvénients

eCommerce is limited. iSpring's definition of a "Course" is just about any content item (presentation, reading material, test, assignment, etc.). My "courses" typically have 10 modules and as many as 28 lessons. Each lesson contains about 5 content items. For eCommerce, it would be better to provide access to a full course (by my definition), instead of a single content item.

Réponse de iSpring Solutions Traduire en Français

Hi, Mike! Thanks A LOT for leaving such a detailed review here on Capterra. We are sure it will be useful to anyone who is looking for an LMS solution!
As per your feature requests, I will be more than happy to forward them to our Product Development team. Keep up the great work! :)

Zoran
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A user-friendly, powerful and cost-effective LMS

Publié le 11/07/2016

We have now been using iSpring products for three years and iSpring Learn has been the cornerstone of our e-learning courses.

iSpring Learn (their LMS) is simply an awesome solution. The User Management is easy to use and well organized. From creating and editing organizations, groups and users to branding your iSpring LMS account and setting e-commerce with PayPal to publishing into your account to generating a variety of reports and exporting them as Excel files or PDFs to localizing the portal into your language, iSpring Learn proves to be a must-have solution for organizations or institutions offering high-quality e-learning content.
A robust and versatile iSpring Suite add-in in PowerPoint makes the whole process enjoyable and requires no substantial skills from the user. With just a few essential PowerPoint skills you can create a stunning e-learning course and publish it to your LMS account with ease.
A recently introduced feature called the Learning Path gives you full control over the learning process enabling you to set different rules, permissions and navigations through the course content.
What we particularly like about iSpring Learn is the fact that it so versatile, powerful and reasonably priced. It's a cost-effective solution that has enabled us to create eye-catching courses which are extremely popular with our students on their personal computers, tablets or smartphones.
Last but not least, whether you are using an iSpring authoring tool or iSpring LMS, the support team is one of the best we have worked with. Whatever question you may have, there will always be someone answering your enquiry in next to no time.
We wholeheartedly recommend iSpring. Of all the different solutions we have tried so far, iSpring were the only to completely live up to our expectations.

Avantages

ease of use, versatility, price, the Learning Path feature

Inconvénients

would love it if it was possible to custom-design and brand the log-in page of your LMS account

Réponse de iSpring Solutions Traduire en Français

Hi, Zoran!
Thank you so much for writing this sincere feedback about iSpring Learn! We are sure it will be useful to anyone who is searching for an LMS at the moment!
We hope iSpring keeps serving you well :)

Jill
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Wow. Great LMS with OUTSTANDING support.

Publié le 26/03/2018

An on-line class that works!! Thank you for a great product and the most outstanding IT support team you could ask for. Three cheers for I Spring Suite/I Spring Learn!

Avantages

It is hard to know where to begin. After experiencing a frustrating year for myself and my learners with another popular LMS, I am celebrating the move to I Spring Learn. The IT support is hands down-beyond outstanding. I am NOT a designer or IT professional but a Registered Nurse by trade and reached out for help a number of times as I developed and placed over 40 hours of content in a learning path. They have your back. Patient, fast, expert help and not just while you are testing as a potential new customer. They stay at your side through it all. After a year of incredible frustration with learning content not "completing" for learners; and no answers from the previous LMS, I Spring Learn saved the day. I love how easy it is to publish professional training materials right to the LMS and how learners can proceed through content problem free. The settings are easy to navigate for both the administrator and the student; the tutorials are plentiful, concise and well done and the gamification feature adds to the fun.
Thank you I Spring for your great products. It is just so easy to succeed with I Spring!

Inconvénients

I have to reach for this....but if I could improve it; I would add the ability to put a picture in the background of my sign in page to spice things up a bit.

Réponse de iSpring Solutions Traduire en Français

Thank you greatly for your positive feedback about iSpring Learn LMS and iSpring support team. We are sure that your review will be helpful to anyone looking for an e-Learning solution here on Capterra.
As per your feature request, could you please send it directly to support@ispringsoltions.com?
Thank you and keep up the great work! :)

Janice
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Very Pleased with iSpring and the Support Team.

Publié le 17/05/2021

I recently had an issue where we needed to produce a report for a user who we accidently deleted from the system. It was a serious HR issue where we needed to provide a report of the courses this individual had taken. However, we were not able to retrieve this report, because this person was deleted from the system. I contacted iSpring Support, and they responded right away, and tracked this report, and provided it that same day. I am extremely grateful for their efforts. This was very important to our company, and I was so glad to be able to provide this to our leadership team. Thank you, iSpring Customer Support.

Avantages

iSpring Learn is extremely easy to set up and start training immediately, while at the same time producing high quality engaging courses. Integrates with power point, so the learning curve is fast while allowing for customization.

Inconvénients

Nothing. Very pleased with the software.

Réponse de iSpring Solutions Traduire en Français

Hello Janice,

Thank you very much for posting your detailed review here on Capterra. We appreciate it tons!

It's wonderful to hear that iSpring fits your needs just perfectly. Also, our tech support team always puts clients first - it's amazing that you had a positive experience!

Keep up the great work!

Sebastian
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Easy entry into e-learning

Publié le 23/02/2022

We got exactly what we needed to get started. The product is constantly evolving, the support is great

Avantages

Easy to use, both for the course creator and the learner. Good price-performance ratio.

Inconvénients

Customizable functionalities usually only available in expensive systems.

Alternatives envisagées 

LearnDash et Docebo

Pourquoi passer à iSpring Learn

Pricing, easy start

Réponse de iSpring Solutions Traduire en Français

Hello Sebastian,

Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It's nice to hear that iSpring's been working great for you so far.

We are sorry that your experience did not match your expectations. However, we have account branding in
iSpring Learn. You can add your logo and favicon, and apply the desired color scheme. To do that you need to go to "Settings" - "Branding".

In case you have any questions, don't hesitate to contact our Tech Support team (support@ispring.com). One of our specialists will be more than happy to assist you!

Hope iSpring keeps serving you well :)

F
Note globale
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Reviewed and evaluated over 20 LMS products, iSpring Learn came on top of them all

Publié le 12/07/2016

My client - a very large training provider - hired me to research, review, and evaluate eLearning solutions for a country-wide multi-organization deployment. I reviewed over 20 LMS products including Adobe Captivate Prime, Docebo, LearnUpon, UpsideLMS, and selected the best 5 products for a comprehensive evaluation. iSpring Learn made it to the top 5 list. After spending a few days using all functions and features of each product I ranked each one based on its pros and cons and iSpring Learn was hands down the best LMS solution on the market today. I found its user interface straight forward and clean - no nested menus to get lost in. The user management component of iSpring Learn supports any size deployment from a handful of users to several tens of thousands in one central location. You can group users by organization so you can service multiple companies with one iteration. Course material is very versatile as it supports just about any format to be uploaded directly and you can have a course ready in seconds. The best part of iSpring Learn is its extensive Business Intelligence reporting capabilities. This is one aspect that sets it apart from its competitors.
During my evaluation of iSpring Learn I had a few technical questions and I used the chat feature on the website to ask them. To my amazement my questions were answered accurately within literally seconds not minutes of me typing them. The support staff are obviously very knowledgeable and responsive. No other company answered my questions that fast. I was so impressed with the technical support of iSpring that I felt compelled to write their CEO a thank you email.
I was supposed to recommend 3 LMS solutions to my client for them to choose from but after being amazed with iSpring Learn's power, versatility and simplicity I only recommended iSpring Learn and demonstrated it to my client who was sold on it immediately.

Avantages

Extensive reporting, user management, user interface, dashboard design

Inconvénients

None!

Réponse de iSpring Solutions Traduire en Français

Hi,
Thank you for sharing your wonderful story :) We are glad to hear that you are satisfied with iSpring Learn LMS and we hope it keeps serving you and your clients very well!
Keep up the great work!

Sergey
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client

The best service for creating a training system and even more!

Publié le 17/03/2016

I work as a sales manager in an IT company. The main goal of my department is to increase employees' KPI and thus, grow the company's revenue. Three months ago we decided to implement an LMS to automate the studying process (including courses, tests and video lectures) and to save time on the assessment of employees' knowledge.
One of the things that I immediately appreciated about iSpring Learn was that it can be customized to corporate identity, which gives users the feeling that it's their company's original service. Plus, it's very convenient that employees can have individual access details. I also like that certificates are generated and sent out automatically, for example, when an employee has successfully passed a test on sales techniques. Also the possibility to discuss published materials allows us to perfect them along the way.
In the past I developed content with PowerPoint, Excel and other programs. I had to spend a lot of time on content authoring, renewing and even sharing. With iSpring Learn, the whole conception of e-Learning management has changed for me. I simply uploaded the existing materials to iSpring Learn, which, to my great joy, has a powerful set of reports. Why is that so important? Because analyzing employees' virtual and real results allows me to trace the connection between e-Learning and the company's success. Plus, iSpring Learn saved me a lot of time, which I now use for communicating with clients and colleagues.

iSpring Learn helped me achieve all the goals I set. This LMS met all my strict demands, which I've carefully cultivated over the last 10 years. My scale of employees' competence consists of knowledge of the product, internal corporate standards, and different sales techniques. The fourth key element is the result, which often relies on the first three elements. Now I have the opportunity to keep track of employee's progress and to provide them with various materials according to their individual needs. Personalized e-Learning has proven to be very effective in my company. After all, there's no need to reinvent the wheel, that's why I trust experts of e-Learning software.

Réponse de iSpring Solutions Traduire en Français

Hello, Sergey!
Thank you very much for sharing your success story. We thoroughly enjoyed reading it.
We are sure that it will be of a great use to anybody, who visits capterra.com resource in order to find the perfect software for their needs.

Justin
Note globale
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

From a Powerpoint Expert

Publié le 24/08/2020

Developing online training modules - the interface allows me to focus on the content rather than the software.

However, I would like to see two tiers of features - possibly, a Basic and Advanced mode, so that as I progress along, I can get more advanced features, like tracking variables in QuizMaster (other than the score)

Avantages

As someone very familiar with Powerpoint, iSpring Suite minimized my time relearning a new interface. I could get to the important tasks quicker.

Inconvénients

The "uncanny valley" effect - the interface is so similar to Powerpoint, but not exactly. Therefore, when certain features are different or not present, it can be unexpected and frustrating.
For example, the ability to edit points for a shape, or how copy-and-paste doesn't work the same way (need to use "insert picture from clipboard"

Alternatives envisagées 

Adobe Learning Manager et Articulate 360

Pourquoi passer à iSpring Learn

I'm familiar with Powerpoint

Réponse de iSpring Solutions Traduire en Français

Hi Justin,
Thank you so very much for posting your detailed review of iSpring here on Capterra! Happy to hear that it fits you needs nicely.
And mentioning uncanny valley is a very gentle way of saying that the interface is confusing sometimes :) I will definitely forward this info up the chain.
Keep up the great work and if anything else pops up, please share with the support team by sending a message to support@ispring.com. Thank you!

Mike
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client

Great product for eLearning

Publié le 23/09/2015

I've been using iSpringLearn since June of 2010 (back then it was called iSpringOnline). My company uses this eLearning platform to deliver comprehensive on-line classes for CNC training - to industry and academia, including FANUC Certified Education CNC Training curriculum. (CNC stands for computer numerical control, and is used with industrial machine tools in manufacturing companies.)
The iSpringLearn eLearning platform provides a robust virtual classroom, and integrates flawlessly with other iSpring products (like Presenter and QuizMaker). We also utilize .pdf files and Word documents, which can be quickly and easily uploaded. Other types of media, like videos, can also be utilized, but to date we do not use them. I think anything that helps you make a point can be delivered via the iSpingLearn platform.
As the content developer, I especially like the simple and logical folder method used to organize content. A main folder contains the entire class. This folder's attributes can remain consistent for all class content (though individual content items can stray from defaults). Sub-folders (directly under the main folder) contain content for main modules. Sub-folders under main modules contain content for lessons. Lesson folders contain the activities for each lesson (presentations, reading materials, tests, exercises, etc.). With one of our on-line classes, for example, there are 10 main modules, 28 lessons, and well over 150 content items.
While the iSpringLearn product has always been very good, countless updates over the years and a recent major upgrade to the user portal (where students work) are amazing. They provide students with a simple-to-use yet comprehensive learning environment.
It's all topped off with great pricing and (in my experiences) unlimited storage. While there is a limitation to a given file's size, I have found no limit on the amount of content I can upload. I currently have over 9gb on the iSpringLearn platform.
I encourage anyone who needs to share training content to include iSpringLearn in their list of potential providers.

Réponse de iSpring Solutions Traduire en Français

Hi, Mike!
Thank you for your wonderful and valuable feedback about iSpring Learn!
We greatly appreciate it.

Soraya
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client

iSpring Learn Review

Publié le 10/05/2016

For the past 5 month, I have had the privilege of using the iSpring Suite software as part of the primary mechanism for interacting with learning content and data collection within my dissertation study. It took a long time and many trial and errors before I was able to find the perfect program for my project. This program was able to fulfill all my expectations in the role as instructor and posed no problem with interaction from the student. Because I was able to obtain such good results from it, I felt encouraged to recommend it to others to achieve the same satisfaction that I got. The program comes with a complete list of user videos that give brief but detailed instructions on how to accomplish any task the instructor or teacher may need.

The iSpring Suite program is a robust add-in to PowerPoint that allows additional presentation features and options for creating dynamic learning content. I found iSpring Suite to be both conducive to on-demand learning and responsive to real-time learning. The specific need for my project was the ability to enhance ready-made PowerPoint presentations to allow for learner assessments (quizzes) and surveys. By utilizing the iSpring LMS I was able to track user activity and interaction with the content. The data reporting features offered by the iSpring Learning Management System was also extremely helpful in analyzing results and learning outcomes.

This software program is both affordable and efficient; and can be beneficial and simple to use by even the lesser tech-savvy individual. For this reason, I would recommend its use in any K-12 and postsecondary educational environment. Any teacher or staff person could utilize this product and create interactive and engaging learning content for their student.

Réponse de iSpring Solutions Traduire en Français

Hi Soraya,
Thanks a lot for sharing your feedback. It means a lot to us! It is so great to hear that you found iSpring Learn to be a perfect bundle for your needs. Authoring tool and an LMS can truly be an awesome pack. :)

Mauro
Note globale
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Robust LMS, professional support

Publié le 16/02/2018

The support received was prompt and quite effective and helped us to solve a blocking problem in less than one hour (Flash was blocked by Chrome).
In addition, the technology utilized by ISpring was quite useful in order to correctly contextualize the issue.
Over and above the professionality demonstrated, also the kindness of the approach was much appreciated.

Avantages

the LMS is easy and very intuitive for starters and newbies. But there are many features, which you may have no adea about. Content management, user management and reporting are clear. Have questions? Do email supporters, they care!

Inconvénients

Sometimes you cannot find something or something can seem to be broken (even when it is not). Do contact iSpring Support, they will take care faster than you expect.

Réponse de iSpring Solutions Traduire en Français

Hello Mauro,
So good to hear you were satisfied with iSpring Support Service as well as with the product :)
Moreover, thanks a lot for sharing your experience here on Capterra.
Keep up the great work!

Junellen
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

iLove iSpring!

Publié le 28/02/2019

Our new hires are more confident and prepared for the job. Now other departments are asking to iSpringify their content!

Avantages

iSpring Learn has helped make our training more dynamic and our employee experience much improved! We save valuable time tracking by using the reports.

Inconvénients

I need more training/info on configuration

Réponse de iSpring Solutions Traduire en Français

Hi Junellen,
We are super happy to hear that more and more people "iSpringify" their content :)
Keep up the great work and thanks for your kind words about iSpring solution! We greatly appreciate it!

Kathleen
Note globale
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

first time using LMS

Publié le 30/06/2021

It's been okay.

Avantages

It does feel intutive intially. Once you get into it, it's less intuitive. You have to use tutorials or articles.

Inconvénients

I thought we would be assigned a 'success manager' of that kind - to help us get started in our new LMS. I felt lost right away and felt as if I spent a lot of time looking through tutorials and articles.... instead of having a single person getting us started with best practices, tips, helpful things.

Réponse de iSpring Solutions Traduire en Français

Hi Kathleen,

Thanks a lot for posting your review here on Capterra! It means the world to us.

As per your Cons, I'm sorry to hear that you were experiencing these issues. You can always ask our tech support specialists for help. Could you please send more details to support@ispring.com?

Keep up the great work!

Robyn
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Perfect solution for online training program

Publié le 30/05/2019

First and foremost the customer service has exceeded expectations. Rep. has gone above and beyond to help get the program launched. Knowing that they are so responsive is very reassuring when and if I should stumble.
Again, we are only about a month into implementation. Everyone that has seen or used the software is excited about the potential

Avantages

iSpring has a variety of quizzes, assessments and simulations that allows me the flexibility to create a comprehensive and challenging training program.

Inconvénients

We are about a month into the software. At this point the only con is the content library. Though there are so many images available, I need some more industry specific. I am being picky here... overall it gives many options

Réponse de iSpring Solutions Traduire en Français

Hi Robyn,
Thank you very much for posting such a detailed review of iSpring products and service here on Capterra! We appreciate it a lot! :)
And by the way, if you have a specific request for CL characters, please send it to support@ispringsolutions.com. We are constantly updating our Content Library based on our clients' demands.
Hope iSpring keeps serving you well!

Yuriy
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client

iSpring Learn

Publié le 30/05/2016

Our project, called 'The Intellectual Ingenuity Club' is now three years old. It is supported by the Institute of Pedagogics and Psychology at Herzen University. Over a three-year period, we have carried out hundreds of mind games and creativity competitions at 78 schools in St. Petersburg and nearby districts. Thousands of children and their parents enjoyed participating in those activities.
We use iSpring tools mostly to create training programs to improve focus, memory, thinking, and quick-wittedness. After two years of partnership with iSpring, we are completely sure that iSpring provides the best PowerPoint-based tools for generating and publishing e-Learning courses. We also leverage the learning process with the help of iSpring LMS: we create an online portal for our learners and parents who would like to keep an eye on their children's progress.
When generating courses for exercising intellectual abilities, we commonly use quizzes and interactive books. The key feature we always use is the capability to limit the response time for each question and/or each slide of a presentation.
The Support Team members are always very friendly and outgoing. You can rest assured they will help you with all the questions that pop up during the working process with an iSpring tool. Thank you, iSpring! You guys are the best!

Réponse de iSpring Solutions Traduire en Français

Hello, Yuriy!
Thank you so much for sharing your kind feedback about iSpring Learn! We greatly appreciate it.
Keep up the awesome work!

Russell
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Initial Set Up and functionality of ispring Learn and iSpring suite

Publié le 08/04/2020

In these current times of isolation web based training will be at the forefront. I am still learning about the package and I know if I need assistance it is there for me.

Avantages

All training material from Japan is in Power point format. Ispring suit intergrates with this software beautifully .

Inconvénients

The help notes do not always address "How to " I have had two main issues so far and was resolved by the help desk. As a trainer I like to work things out by myself however in both cases I hit a brick wall. Both issues were easily corrected when the solution was pointed out.

Réponse de iSpring Solutions Traduire en Français

Hello Russell,
Thank you so much for sharing your experience with iSpring solutions and service. We are happy to hear that it suits your needs.
Keep up the great work!
Just in case, if you haven't checked it yet, here we have lot's of help materials: https://www.ispringsolutions.com/support

Junellen
Note globale
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

iSpring has helped us make major improvements to our training program!

Publié le 12/07/2018

Avantages

The basics of iSpring were easy for our team to learn... if you've used Power Point you can easily create great training modules with iSpring.

Inconvénients

There really are no cons to iSpring. It's worth investing some time to learn some of the more advanced features like creating simulations and interactive learning.

Réponse de iSpring Solutions Traduire en Français

Hello Junellen,
Thank you very much for reviewing iSpring solution for eLearning here on Capterra. We greatly appreciate it. Keep up the awesome work and in case of any questions, please shoot an email to support@ispringsolutions.com. Our Support specialists will be happy to assist!

Rudolf
Note globale
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

enjoyable

Publié le 02/07/2018

Avantages

Friendly, easy to use, online videos helped me a lot to get to grips, had some issues changing my URL as I started out, but I got online help. Still need some help to get my eCommerce tested with Paypal - dont know if this is set up correctly as iI need another credit card to test the purchase

Inconvénients

Seems some of my fields I selected in iSpring does not poplulate in iLearn. So I end up doing it twice?
Would like to get more quiz types?
When publishing online; I have to wait and cannot use MS Presentation while the upload publishing it taking place.

Réponse de iSpring Solutions Traduire en Français

Hi Rudolf,
Thank you for submitting your sincere feedback about iSpring here on Capterra. we greatly appreciate it and hope that iSpring keeps serving you well :)
As per your questions, could you please forward them to support@ispringsoltuions.com? One of our specialists will get back to you shortly!

Michael
Note globale
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Learning site up and running in record time !

Publié le 22/08/2016

I have been using iSpring to create in house training from PowerPoint for a while now and the response from my clients has been great. We have been hosting on my clients internal servers and the results have been very positive. They recently had request from some of there external partners to make some of the content available and I signed up for the iLearn hosting as a solution . I was able to set up a learning site in a very short time and have it reflect my own Branding and payment options in a surprisingly short time even though I have had little previous exposure to Learning Management systems.

Avantages

I was impressed that I could just follow the simple steps outlined to have a fully functional Learning Management site up and running in such a short time. I am a very small operation and iSpring Learn let me present a professional interface and keep my attantion on my main business of developing content .

Inconvénients

Since I have only been using for a short while many of my questions are more likely because I was focused on just getting up and running and have not had the time ( or happily the need ) to dig into the capabilities a lot just yet.

Réponse de iSpring Solutions Traduire en Français

Hi, Michael!
Thank you so much for sharing your feedback about using iSpring Learn!
Keep up the great work and please let us know if you need assistance with anything :)

Dan
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

iSpring Learn

Publié le 15/09/2016

I've had a couple support requests. iSpring has always responded within a few hours with real support, not just "review this FAQ". Real people with real answers. It's refreshing!

Avantages

Ease of use. Support is excellent.

Inconvénients

None

Réponse de iSpring Solutions Traduire en Français

Hello, Dan!
Thanks for sharing!
Keep up the great work :)