---
description: Interakt : qu'en pensent les utilisateurs ? Lisez les avis sur Interakt, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Interakt - Prix, tarif, abonnement et avis | GetApp France 2026
---
Breadcrumb: [Accueil](/) > [Logiciels de chat](/directory/561/live-chat/software) > [Interakt](/software/103437/interakt)
# Interakt
Canonical: https://www.getapp.fr/software/103437/interakt
> Interakt est une plateforme d'assistance et d'engagement client tout-en-un qui permet de convertir les leads en clients payants grâce à de performantes applications de marketing automation.
>
> Conclusion : 5 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.
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## Statistiques et notes
| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 5 Avis |
| Simplicité d’utilisation | 4.2/5 | D'après l'ensemble des avis |
| Support client | 3.4/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis |
| Fonctionnalités | 4.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |
## À propos de l'éditeur
- **Société**: Fizzy Software
- **Entreprise fondée en**: 2013
## Contexte commercial
- **Prix à partir de**: 49,00 $US
- **Type de licence**: (pendant l'essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile)
- **Pays disponibles**: Inde
## Fonctionnalités
- Actions découlant d'un événement
- Alerts/Escalation
- Analyse des campagnes
- Automatisation du marketing
- Autoresponders
- Base de données de clients
- Bibliothèque d'images
- CAN-SPAM Compliance
- CRM
- Chat en temps réel
- Chat et messagerie
- Contenu dynamique
- Déploiement basé sur le web
- Enquêtes clients
- Fonctions pour secteur de l'assurance
- Gestion de l'assistance téléphonique
- Gestion de la base de connaissances
- Gestion des abonnés
- Gestion des billets
- Gestion des commentaires
## Intégrations (9 au total)
- Adobe Commerce
- BigCommerce
- Cloudflare
- PrestaShop
- Shopify
- Squarespace
- Weebly
- WordPress
- Zapier
## Ressources d'aide
- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
## Category
- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
## Catégories connexes
- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
- [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software)
- [Logiciels CRM](https://www.getapp.fr/directory/230/crm/software)
- [Logiciels CRM en ligne](https://www.getapp.fr/directory/232/online-crm/software)
- [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software)
## Logiciels similaires
1. [Odoo](https://www.getapp.fr/software/102445/odoo) — 4.2/5 (1294 reviews)
2. [Zendesk Suite](https://www.getapp.fr/software/9448/zendesk) — 4.4/5 (4072 reviews)
3. [Bitrix24](https://www.getapp.fr/software/90602/bitrix24) — 4.2/5 (984 reviews)
4. [Salesforce Starter](https://www.getapp.fr/software/112791/salesforce-essentials) — 4.4/5 (223 reviews)
5. [Agile CRM](https://www.getapp.fr/software/102073/agile-crm) — 4.1/5 (524 reviews)
## Avis
### "Amazing all in one customer engagement tool" — 5.0/5
> **Subhash** | *6 juillet 2016* | Taux de recommandation : 10.0/10
>
> **Avantages**: Easy interface,Fast and Smooth.
>
> **Inconvénients**: I couldn't find a problem in the system till now, everything is working smooth. Have listed my feature requests to the product development team of Interakt, and they have delivered a few of them and working on others.
>
> I find this tool very helpful for all my customer engagement needs. One of the best tools when it comes to E-mail Marketing, Customer Support.
The support staff is very active and helpful.
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### "Interakt is the swiss army knife of online customer engagement. Affordable and easy to use." — 5.0/5
> **Utilisateur vérifié** | *19 janvier 2018* | Meubles | Taux de recommandation : 9.0/10
>
> **Avantages**: Interakt is several products for the price of one. It includes a basic ESP, live chat, FAQ creator, notification, push notification, popup creator, light CRM and more. That, and it is extremely affordable for a small business. It would be a great solution for new businesses that need a cheap, all-in-one solution for online customer interaction. They have even created an all-in-one widget that allows you to call, chat, Facebook Message, or create a help ticket. The FAQ designer is also quite nice. And since the platform will keep user information, it will retain user activity into profiles so that you can get a more complete view of each lead. You can also setup some basic automated email campaigns, though if you're looking for a robust automated workflow ESP you best look elsewhere.
>
> **Inconvénients**: The only negative is customer support. First off, the companies appears to be based in India, so which in my experience has only been an issue when dealing with office hours. When I first signed up a few years ago, actually the customer support was very good. However, I think there have been some changes in the support structure there and ever since it has been very difficult to get help. In addition, it seems that the product development side is nowhere near as active as it once was. While it already offers a lot for the money, it seems that the ownership may not be as quick to release future updates. Because of this, it can require a little know-how to implement some of the more complicated features.
>
> Interakt helped us during a time when we did not have integrated customer data. We mainly used it for live chat and for popping notifications. It also hosted our FAQ and served as a way to manage customer inquiries.
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### "fraud" — 5.0/5
> **kiran** | *7 février 2023* | Mode et vêtements | Taux de recommandation : 0.0/10
>
> **Avantages**: Useless and expensive product/ app.Beware. Scam. Fraud.I ended up paying over Rs. 12000/- They levy extra charges also that you come to know later and then do not cancel the subscription if you ask them to and continue to fleece you. I did not have Rs.1 benefit from this. Totally useless.
-----
### "One of the most worthy tools" — 5.0/5
> **Utilisateur vérifié** | *28 juin 2016* | Services et technologies de l'information | Taux de recommandation : 10.0/10
>
> **Avantages**: For me, Powerful E-mail Automation, Smart Notifications and smooth Live-Chat.
>
> **Inconvénients**: I couldn't find a problem in the system till now, everything is working smooth.
Have listed my feature requests to the product development team of Interakt, and they have delivered a few of them and working on others.
>
> I've been using Interakt for a year now and I find this tool so very helpful for all my customer engagement needs. If you talk about Lead / User Management, Order data management, E-mail Automation, E-mail Marketing, Customer Support via Live Chat or Helpdesk and even Notifications for my website.
I couldn't find such a tool in such less pricing. (Btw, I'm on the free plan).
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### "All In One Customer Engagement Platform" — 5.0/5
> **Ghanshyam** | *18 décembre 2015*
>
> Manage your leads , notifications , helpdesk and many more under one platform
## Liens
- [Afficher sur GetApp](https://www.getapp.fr/software/103437/interakt)
## Cette page est disponible dans les langues suivantes.
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## Données structurées