Avis clients sur GPS Insight

THE WARRANTY SERVICES WERE QUICK AND HELPED INSTALLING THE PRODUCT.

WE HAVE NO COMPLAINTS. setup and INSTALLION WAS EASY.

Being a fleet mechanic, the service reminders help keep track with all services.

when service page changed the old truck info didn't move over

email updates for maintenance on fleet vehicles.

process on replacing unit that are defective and slow shipping process.

I like the ease of use of website and reps are timely and helpful.

There seems to be a lot of accounting issues such as billing.

Once I learned where everything was it was very easy to use.

I have to click into each driver to see what road they are on. My other one showed it under their name without having to click on the driver.

plug and play usually with no issues and hotline usually answers in a timely manner

i don't always see inputs for pto and connected in real time

GPS Insight has a lot of great features but being able to see all around the truck and the driver has been a saving grace more than once already.

Finding events can be tricky at times. If there is not an alert but a driver says something happened between certain times, it gets tricky finding an event.

Accurate information, easy to use portal, customer service is great!

I can't think of anything we're not satisfied with.

Very easy to use and understand all data

really nothing we dislike about the product

ease of use,

Cannot suspend service while vehicle is not in use for extended period

Easy to use and always looking at ways to improve their product. Like many of the customizable features you can set up to make it the way that you would like.

Updating of GPS software to keep up with new roads. Sometimes customer service can lag on getting back to you but this does not happen that often.

Provides a high level of visibility to resources, ease of use within the portal and provides a very clear and understandable means of resource management.

There isn't anything in specific that can be pointed out at this time. GPSI has been very responsive to any suggestions or changes that have been pointed out to make the portal and it's equipment easy and responsive to use.

The best feature is creating geofences. Instant alerts are sent right away to my smartphone. Also alerts are sent for vehicle speeding, idling, and posted speed traffic violations. You can also check the odometer for each vehicle through the website.

Sometimes the screen will log out after inactivity. Once or twice the network will not work for a few hours. There is a few seconds delay while vehicles are moving but you have to upgrade the plan for real time monitoring. Some reports take a long time to generate based on how much activity has happened over the past few weeks.

Zone setup allows our POS system to mark orders as delivered when the truck returns automatically

Truck maintenance and mileage may be tracked by the office without having to chase down a truck to get a mileage report.
Messaging direct to the GPS unit on the dashboard.

Somewhat cumbersome to set up, but once you are learning it things flow fast.

We can keep track of all of drivers, we have about 20 or so, so this comes in handy quite often. It will also track when the vehicle needs maintenance and will send alerts to me whenever there is something wrong with the vehicle.

More often than I would like, the trackers come undone and I have to call the drivers to unplug and plug it back in. We wanted it to be unknown but was not possible with the large plug in they use.

I think what i like the most about the software would have to be the mapping that is provided. it is very easy to follow where your truck are at any given time. I also use the IFTA reporting features quarterly to keep track of the miles driven in each state.

what i like least about the software would have to be the process you must take in order to add/change a truck to the system.

Several features, mainly I was more involved with the maintenance tracking data.

If a unit sat more than a day with out starting, the batteries would be down to less than could start the unit.

its really acurate and it has help us keep track of where our delivery trucks are going or where they are at any moment. also improves our control on fuel use by using the idle-ling report.

Some GPS units will get lost and during that down time we cant track the route of the truck.
and to be able to fix it the tech requires us to have the truck with us to trouble shoot it. but to do that we will have to bring back the delivery truck from it's route.