Avis clients sur Sign In Scheduling
Sign In Scheduling
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780 avis
- Secteur d'activité : Urbanisme et architecture
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Recommande
Publié le 07/03/2023
Très bonne expérience
Très bonne expérience
Avantages
La facilité dans son utilisation ,puis son efficacité
Inconvénients
Le temps de travail,puis la lenteur parfois dans les opérations
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great schedule tool with a host of features!
Publié le 03/10/2018
I have been a user of 10to8 for over a year now, and I have to say it has become an invaluable tool...
I have been a user of 10to8 for over a year now, and I have to say it has become an invaluable tool to schedule meetings with my students. When I first looked for a scheduling solution, I tested out several before making a choice and I have been very pleased. There are several options out there, and both paid and free resources. However, if you seek a full host of resources then expect to pay a monthly fee, and compared to others 10to8 is a good value for sure. They have been very reliable, the support is great, and I enjoy the many features. I have seen many changes and upgrades over the past year, and I anticipate they will continue to get better over time; not to say it is not good already. Very happy with the tool, and hope they will add a full featured app for iPhone in the future. That said, I have referred many colleagues and continue to be an avid user.
Avantages
Many followup tools, such as reminders to both text and email to help students remember appointment times. The schedule tool is easy to use, and there is a CRM tool that helps with notes and other details from the meeting.
Inconvénients
There is no APP for smartphones, though they do have a web-app that allows you to access info. This is okay, but would be quicker and easier if there was a full app to access the schedule.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Functional and simple to use
Publié le 25/09/2020
Avantages
easy to set up and easy to use thereafter
great usermanual aswell!
Inconvénients
not found anything i didnt like about it yet
Not a con as such but too bad that google doesnt use 10to8 as their booking system on "my business page"
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
False Advertising
Publié le 07/05/2019
When the rubber met the road it turns out that this software can't do 75% of what they promised it...
When the rubber met the road it turns out that this software can't do 75% of what they promised it could do, it has been months and months of total frustration. I've wasted more of my time and my admin's time on this than I can count and the stress its caused has been immeasurable. After all this time I'm still not able to comfortably use the software because there have been so many glitches and every time I think I can bring it live something else fails. LOOK ELSEWHERE!
Avantages
To be honest, I'm struggling to find anything I like about this software and am shocked that it's getting 4-5 stars.
Inconvénients
The list is longer than the space provided. My biggest beef with 10to8 is that I was EXTREMELY clear as to what I needed in my scheduling software and their sales team promised that they could do everything I needed with one exception, they also said that it could be set up quickly. This is TOTALLY UNTRUE.
Réponse de Sign In Scheduling
Hi Lisa,
Firstly, thank you for taking the time to write your review, we welcome all feedback be it good or bad.
We have since investigated this issue internally, as of course, we take feedback of this nature very seriously; we strive to provide excellent customer service, hence our excellent feedback that you reference.
While our sales team are adamant that they managed expectations, and discussed potential limitations with you, we would like to apologise for any misunderstanding, confusion, and inconvenience that we may have caused.
We always strive to be open and honest, in fact it's not unusual for us to advise prospective customers if we feel our solution would not be a good fit. We're sorry if you feel this was not the case in this scenario.
I would happily put you in contact with our head of sales, and or senior management team, should you wish to discuss this further. We're always endeavour to find amicable solutions where possible.
Kind regards,
10to8
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Makes my life easier
Publié le 26/11/2020
Extremely intuitive. Makes my life so much easier.
Extremely intuitive. Makes my life so much easier.
Avantages
The ease to organise ones day and to keep track of meetings.
Inconvénients
That it hasn’t got an app. I have to use Safari on my phone, as it is now.
Alternatives envisagées
CalendlyPourquoi passer à Sign In Scheduling
Easier to use and a free version up to 100 appointments.- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
An Effective Scheduling Solution For Business
Publié le 29/04/2024
Avantages
Scheduling and managing appointments is easy thanks to Sign In Scheduling
Inconvénients
Well, it has met needs and Sign In Scheduling has no flaws.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Impressive Features and User-Friendly Experience with 10to8
Publié le 21/05/2023
My overall experience with 10to8 has been positive. It has effectively solved my business's...
My overall experience with 10to8 has been positive. It has effectively solved my business's appointment scheduling problems. The benefits I have realized include better organization, increased efficiency, and improved customer satisfaction.
Avantages
I have been thoroughly impressed with the features offered by 10to8. The product provides a seamless scheduling experience, making it easy to manage appointments and bookings. The integration with my existing business processes was smooth, saving me valuable time and effort.
Inconvénients
While 10to8 is a great scheduling solution, I believe there are a few areas that could be improved. I would appreciate additional customization options for the user interface. Sometimes, certain features can be a bit complex to navigate, requiring some learning curve.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
My absolute FAVORITE scheduler!
Publié le 25/01/2019
I have tried to use other scheduling software and none of them had the functionality and ease of...
I have tried to use other scheduling software and none of them had the functionality and ease of use that this one does. I love being able to send reminders to the client since I do charge for no-shows - which have dropped about 60% since I started using this software. It is also pretty affordable compared to others, which is great for me since not all my business involves scheduling appointments so I am not paying a fortune for something that is used only about half the time I am open and running. Really good value and integrates wonderfully into my Weebly created website as one of their preferred apps.
Avantages
For me I really love that I can get clients to pay a deposit right when they book their appointment. I also really love that it syncs up automatically with my calendar so that I know my schedule no matter where I am.
Inconvénients
I wish that I could have a little bit more customization to allow it to really flow with my website. It does to a degree, but changing the colors and fonts more to the style of my website would be great.
- Secteur d'activité : Matériel informatique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
I love it and couldn't run my business without it.
Publié le 24/04/2024
I love it and it's an important part of my small business.
I love it and it's an important part of my small business.
Avantages
Easy to use and my clients receive automatic reminders.
Inconvénients
Setup is fiddly, it could be easier and it's not easy to talk to support on the phone.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Billing amd payroll
Publié le 08/04/2024
Avantages
Scheduling and authorizations are user friendly
Inconvénients
None at this time. System currently working as required
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Sign In Review
Publié le 12/01/2024
Avantages
I like the Sign in Portal as an employee because it gives me an ease to check in for my work schedule without any struggles.
Inconvénients
the website itself don't have an app where users can just download instead of having to scan the QR code each time.
- Secteur d'activité : Services à la personne et aux familles
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The Best there is
Publié le 08/12/2022
I love this software
I love this software
Avantages
I really appreciate the ease of use of this software both in setting it up and for those setting the appointments
Inconvénients
None I love 10to8. I have only found pros with this software
Alternatives envisagées
CalendlyPourquoi choisir Sign In Scheduling
10to8 is easier and has more optionsLogiciel antérieur
CalendlyPourquoi passer à Sign In Scheduling
Ease of use and options- Secteur d'activité : Assurance
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Love, love, love 10to8
Publié le 08/12/2022
I've had an amazing experience with 10to8. The price is very good. The appointment scheduling is...
I've had an amazing experience with 10to8. The price is very good. The appointment scheduling is easy and the reminders are exceptionally helpful.
Avantages
I love the ease of scheduling appointments, the reminders and the price point. Customers can schedule themselves, which frees my time to do other things.
Inconvénients
I don't like the fact that when someone books an online/phone appointment. I have no idea whether I should get on zoom or give them a call. I would really love it if the customer could choose whether they would like zoom or phone appointment. It would also be nice if the reviews were connected to either Google or the Better Business Bureau.
Alternatives envisagées
Acuity SchedulingPourquoi passer à Sign In Scheduling
Price- Secteur d'activité : Médecine douce
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I love your program.
Publié le 30/10/2017
I was able to reduce my initial start-up costs by using your free version. It is also important to...
I was able to reduce my initial start-up costs by using your free version. It is also important to have online scheduling because when my community acupuncture shifts get full, I could potentially be seeing 18 patients in 3 hours. It's not going to be possible for me to take appointments by phone with that many patients as a sole practitioner. The schedule also allows me to block out time for my own appointments and meetings, so that time is not available for patients to book, which streamlines my life because I only have to look at my work schedule instead of multiple work and personal schedules. I just really like the software and I think you're providing an important service to people like me who are trying to build up a business and can't afford monthly membership fees. I am looking forward to when I have more than 100 bookings a month so I can comfortably upgrade to the paid subscription.
Avantages
1.) I like that there is a free option, it's been incredibly helpful for me while starting up a new business, 2.) I like that I can create two different categories of service for individual and community acupuncture treatments, which use different scheduling methods, 3.) I like that you offer paymetn integration, although I haven't figured out how to use it, 4.) The calendar layout is nice and clear for me when I'm looking over my week, 5.) It's good that I can block out time in my schedule for things like meetings and events when I will not be working or treating patients. There are a lot of features that I like, but I really appreciate that I can reduce my startup costs initially using the free version.
Inconvénients
It seemed awkward at first for me to block out holidays, but I think I've gotten the hang of it now. I wish I had more precise feedback, but I just kind of like this program overall, it works well for my purposes.
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
All Smiles
Publié le 18/11/2022
First Class Support and our clients much prefer to book and pay online.
First Class Support and our clients much prefer to book and pay online.
Avantages
We trialed lots of other systems this by far was the most user friendly system and you don’t need to be a IT guru. I also found the support on any issue to be outstanding no problem was too small and a solution was always provided within the capabilities of the software.
Inconvénients
I would have to say not much as we were one of the earlier users and we have seen many improvements over the years and we wouldn’t use any other system. We have had a two year break but continued our subscription so its ready to go when we start up again.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
No live support!
Publié le 16/10/2020
Great product if you're technically savvy and can resolve your own problems. Sometimes email...
Great product if you're technically savvy and can resolve your own problems. Sometimes email support that takes days is not enough to resolve an immediate need.
Avantages
Good features, good interface, but lacking good support.
Inconvénients
No live telephone or chat support is available. When you have a problem it's all addressed via email and the last problem I had wound up with endless back and forth emails over the course of an entire week. I was begging for a quick live discussion because it was one of those problems where the person on the other end just wasn't getting it and it could have been resolved in several minutes live. They simply responded that no one is available for live support. I finally wound up resolving it myself after tinkering with the software, using trial and error. It took me over a week to solve my own problem. I'm going to be shopping for a new provider.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy, reliable booking tool
Publié le 13/04/2023
Really good, customer service is responsive. I feel monitoring could be improved, especially around...
Really good, customer service is responsive. I feel monitoring could be improved, especially around SMS/email reminders which is critical to our business model. Various occasions when i have had to raise the issue as your monitoring hasn't picked this up.
Avantages
Easy UI and CMS. Easy to contact customer service, although a contact number would be useful to report latency and performance issues
Inconvénients
Lack of Apple/Android Pay via stripe. Something so simple via API, yet never added to 10to8. Also, would love to be able to over my customer discount codes such as 'summer 20% off'. Only possible via setting up a dedicated url which isn't practical
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best investment in the practice we’ve ever made
Publié le 30/06/2023
Stops no shows .Bery pleased
Stops no shows .Bery pleased
Avantages
It’s cost effective .Easy to use and stops no show . Allows easy communication with clients .
Inconvénients
When an appointment is changed instead of the original appointment being deleted and a new one showing I would like it still showing in the history of appointments . Also we still use the old system as we use a small screen and the new system won’t fit on the screen . We can adjust the screen size but then it’s too small to see the whole day .
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I love 10to8
Publié le 09/12/2022
Avantages
It’s easy to use. It’s syncs with my calendar and sends reminders to my clients so I have minimal missed appointments
Inconvénients
I cannot think of anything that I do not like about this software
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great!
Publié le 20/11/2022
Love it!
Love it!
Avantages
Easy to use, clients do not need to log in each time to gain access!
Inconvénients
I love it, hate the new updated look but I keep it on the old
- Secteur d'activité : Conseil en gestion
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Best FREE scheduling service to manage by calendar and appointments
Publié le 09/01/2018
Automation of calendar appointment setting. SMS reminders to attendees. Email reminders to...
Automation of calendar appointment setting. SMS reminders to attendees. Email reminders to attendees. Ability to receive Stripe payments in advance of setting appointment. Integrate with website. Service and location settings by individual person.
Avantages
It's free and it allows up to 100 appointments per month at no charge. AND, it has Stripe integration. most of the services I encountered had neutered features (like no SMS or Stripe). This service is the best value I've found for the price of free. It also offers rooms and locations and profiles. Each of which will prompt for payment if you want. Is sends notifications and reminders without me having to do anything.
Inconvénients
You can't customize much unless you get the paid service. The appointments in your calendar are generic and don't allow for you to see the name/phone number and email of your appointment.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Awesome scheduling software, especially for new businesses
Publié le 22/01/2020
Very good. Customer service is responsive and timely.
Very good. Customer service is responsive and timely.
Avantages
The interface is super easy to setup and you have the option of customizing with your own branding. Very to easy to integrate into websites as well.
Inconvénients
I took a leave of absence for family reasons and After a period of time, they marked my account as inactive
Alternatives envisagées
Acuity SchedulingPourquoi passer à Sign In Scheduling
Easier to use and cost- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great Scheduling Service
Publié le 18/11/2022
Excellent experience overall.
Excellent experience overall.
Avantages
Everything works as it is supposed to. The email and text message reminders are a huge help.
Inconvénients
The emails notifications could include the contact information and answer to the booking questions.
Alternatives envisagées
Calendly- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very easy to use, lots of free features
Publié le 10/01/2018
Avantages
The amount of features available for free is incredible. Things like email and text reminders are usually limited to paid plans for other competing services - those are completely free with 10to8! By offering more features for free, 10to8 gives me a competitive advantage. I also really like it's integration with Weebly which allows me to embed my booking page on my website. The integration with Google Calendar has been seamless and updates very quickly.
Inconvénients
The interface is a little clunky and could use some modernizing/simplifying. While not outdated, it's not very sleek looks a little old. While not major, but it is a UK service so things are formatted a little differently than what US customers may be used to.
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Underrated quality booking software
Publié le 18/11/2022
Avantages
I love how it gives you the best bang for your buck. So many features available and it keeps on improving.
Inconvénients
It could look nicer design-wise but really it’s a very low need.