Avis clients sur ClicData

Ça m'a permis d'améliorer la qualité du service et ça m'a surtout permis à identifier les moyens réduire mes dépenses

Ce n'était pas facile de pouvoir s'adapter

Clicdata helped us solving some issues related to the reporting of other third parties. If you are an Infusionsoft user you know what I mean.

I loved that I could creat specific dashboards bundled into binders, all with automated data sources. This way I could monitor all the relevant aspects of my automation campaigns on a daily basis.

Customer support was great too.

The tool is definitely advanced and while it may appear as intuitive it is not. You will need to learn how it works before using it to its full potential. Also expect to be investing some man hours into it before seeing its full value.

I liked the gauges and appearance of the software. It could look good quickly, which appealed to me.

Functionality was mixed. Some features and functions were solid, others yet to come or hard to utilize.

It's powerful. I can do a lot with it. It helps me distribute our data in easy to understand visualizations to our clients.

Connects to my data files on OneDrive, PostGreSQL easily.

Single Sign-On (SSO) works perfectly with Wordpress. When Faced with issue of setting up, they worked with our other vendors from our Stack to find a solution.

Technical Support Team has all been really helpful in finding solutions to my requirements.

We had a lot of issues with the SSO at first, but the solution was a simple and easy fix (our canaccess data did not match MiniOrange's)

There are a lot of features and functions but it requires tweaking and exploring.

1. End to end automation
2. Less Manual Intervention
3. Performance
4. Customer Support
5. New features
6. Our team who worked on PowerBI and Tableau (Market leaders not actually though) appreciated our tool in terms of adaptation and Self Service platform
7. Customization and many more

1. I think we should do lots of Marketing of our product
2. Conduct Proficiency test on online leaning platforms (How it is going to help beginners and for the folks who worked on clicData for decent amount of time, conducting Proficiency test would give them confidence)
3.

The data processing capabilities are amazing. You need to be prepared to invest some time into learning how the tool works, but after that you will never have any issue presenting data in a meaningful way.

This is the only dashboard tool I have used so it is difficult to identify any weak areas.

The customization ability and all the tools that you have at your disposal. The sometimes responsiveness of the offshore hosted system.

Delayed service, constant downtime for updates, functionality that is lost after upgrades (This includes number indicators that no longer automatically resize the shape when you drag it).

the system is operational with all inclusive in one click minute and constantly improving. the simplicity of the dashboard to build for a technical person is enough to build in minute one ad hoc analysis

the system is not very performing well in terms of speed if you have lot of filters in the normal cloud online team config - I have always to reduce the number of rows to 10000 to get an normal user experience

Price

Data Integrations

Customer Support

Data Merge

Data/Dashboard/Binder Organization

Formulas don't use straight SQL or TSQL
Knowledge Base is limited and vague with a lot of situations
Queries are limited, which limits dashboard capability
Export capabilities are limited

It helps me to show our metrics in a very graphic way.
Every dashboard is unique and customized for specific needs.
It helps me to keep track of the KPIs I care the most.

It is not that friendly user, it will be a good idea to upload more video tutorials.
I think it needs more "plug-ins" to pull data from other software, right now the list of software to connect your data is very limited.
Unless you have an upgraded account, the customer support is very slow, sometimes takes days to get a response.

The data transformation tool set has a lot of options and are easy to use. For an Excel user at the beginning it seems odd, but rapidly you realize that the classic spreadsheet software is not the tool to deliver information to your users. Add to this a great low price and a good set of widgets to build your dashboards, and you can build almost any dashboard.

Although there are ways to make your dashboards responsive to filter by clicking on the screen, it should be more easy to set up.

My personal experience I can see that my company will be very fast groth in few of months because of ClickData. They can provide hole chart of your product that which place best for marketing and where is I am loss that.I can securely share it with my team members.They can show everything in charts so esily understand. It's show which is fast way to show your product in customer it's a mobile or laptops or any other way.

Here is a not single of issue I see they can inspire every time to do your work best and get much more.

The Grafiks and the visiuality of the nummbers are really great

Not so easy to edit the Dashboards. When you want to change some small things you often have to recreat the widget.

The software is web based. CliCdata has wonderful user experience.

There is a lot of lag every week in Tuesday.

The price is very reasonable if only simple dashboards are needed. It is very easy to add and remove users. Users can easily navigate between dashboards.

I need ClicData team to modify or customize the existing reports. ClicData cannot visualize complicated data analysis

Customer service has been excellent for me. Any question or issue I've had has been addressed quickly and reliably. Including "how do I do this?" questions.

Can't say I have anything in particular I have complaints about. I created my original dashboards a couple of years ago and now only update the data. There have many updates and new features added I have not taken advantage of yet.

Easy to implement and flexible to accomodate needs of customers

Issues trying to pay bills.... trying to pay the bill and keep getting notices we will be shut off but issue is on clicdata's end

I work with Clicdata on setting up and updating a complex dashboard. I really appreciate the fact that help is available through chat, and I can also set up a call to go over any issues very quickly.

Sometimes the fixes take too long to get done.

We have published with easy several reports and dashboards by linking ClicData to our SQL Data Warehouse. It is easy to write the data collections and reports. The more complicated task is selecting from the many widgets available to best represent the results we want to highlight.

Not really an issue with the tool but I've not been successful yet at getting others involved is writing their own reports and setting up their own dashboards. We're still working on that as an organization.