--- description: Track Vacation Rental PMS : qu'en pensent les utilisateurs ? Lisez les avis sur Track Vacation Rental PMS, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Track Vacation Rental PMS - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion locative immobilière](/directory/181/property-management/software) > [Track Vacation Rental PMS](/software/103071/track) # Track Vacation Rental PMS Canonical: https://www.getapp.fr/software/103071/track Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/103071/track?page=2) > TRACK est un logiciel d'hôtellerie sur Cloud pour le secteur des locations de vacances et de la villégiature qui permet aux propriétaires d'entreprise de gérer leur propriété, le CRM et les réservations. > > Conclusion : 14 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 14 Avis | | Simplicité d’utilisation | 4.0/5 | D'après l'ensemble des avis | | Support client | 3.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Travelnet Solutions - **Pays**: Cottage Grove, É.-U. - **Entreprise fondée en**: 2009 ## Contexte commercial - **Prix à partir de**: 5 000,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - API - Alertes/Notifications - Automatisation du marketing - Communications avec les invités - Comptabilité - Comptabilité de fiducie - Fonctions pour gestionnaires immobiliers - Gestion de contenu - Gestion de l'expérience invité - Gestion de l'impôt - Gestion de la communication - Gestion de la maintenance - Gestion de site web - Gestion des biens - Gestion des calendriers - Gestion des campagnes - Gestion des canaux - Gestion des commissions - Gestion des contacts - Gestion des e-mails ## Intégrations (19 au total) - Autohost - Beyond - BookingPal - Breezeway - Enso Connect - Hopper - Jervis systems - Maestro PMS - NextPax Channel Management System - Operto - PriceLabs - Rentals United - RoomKeyPMS - Tableau - VRBookings ... et 4 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels de gestion locative immobilière](https://www.getapp.fr/directory/181/property-management/software) ## Catégories connexes - [Logiciels de gestion locative immobilière](https://www.getapp.fr/directory/181/property-management/software) - [Logiciels de location saisonnière](https://www.getapp.fr/directory/183/vacation-rental/software) - [Logiciels de channel management](https://www.getapp.fr/directory/738/channel-management/software) - [Logiciels de comptabilité pour gestion des biens](https://www.getapp.fr/directory/3611/property-management-accounting/software) ## Logiciels similaires 1. [Hostaway](https://www.getapp.fr/software/106989/hostaway) — 4.8/5 (1524 reviews) 2. [DoorLoop](https://www.getapp.fr/software/2044823/doorloop) — 4.8/5 (704 reviews) 3. [ResMan](https://www.getapp.fr/software/113985/resman) — 4.6/5 (601 reviews) 4. [Buildium](https://www.getapp.fr/software/101749/buildium-property-management-software) — 4.5/5 (2205 reviews) 5. [Entrata](https://www.getapp.fr/software/122435/entrata) — 4.6/5 (444 reviews) ## Avis ### "Track Pulse lead tracking is great\!" — 4.0/5 > **Alaina** | *30 avril 2018* | Événementiel | Taux de recommandation : 8.0/10 > > **Avantages**: I like that I can create a lead and save important details. The follow up is a great tool for sales conversions and the call scoring keeps our customer service levels up. > > **Inconvénients**: You cannot merge leads together once created which is helpful is someone is calling from a different phone number. I have used Navis software and this is a great tool to make sure conversions are accurate. > > I like the software in general as it is very similar to other property management software at a lower price point. ----- ### "Great PMS Software" — 5.0/5 > **VINCE** | *20 mars 2026* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: Track has been a great product so far for us. We have switched from a in house software and the functionality so far has been great. > > **Inconvénients**: I wish the integration between Track and Breezeway was more robust to help with reporting. Other than that, there are no issues. > > Track is a great platform and has quickly proven to be a huge upgrade for us. Looking forward to continuing to utilize all the features. ----- ### "Falling way behind competitors" — 2.0/5 > **Jeff** | *10 mai 2024* | Hôtellerie | Taux de recommandation : 1.0/10 > > **Avantages**: The accounting \& tax side of TRACK is its strongest feature. The triggers and automations were satisfactory. > > **Inconvénients**: Bugs - the software consistently behaved erratically. Customer support would take (a minimum) of 3 business days to reply IF they ever replied at all. TRACK used to be a good platform, but they have been completely surpassed by larger (and cheaper) competitors who are innovating and adding features. For example - TRACK just recently released an integration with Booking.com. This is 2024, and if your PMS system is making a big deal about this "new" integration, that's an indicator that they are years behind their competitors. TRACK lacks the very basic features that almost every other competitor offers. Their unified inbox is almost unusable. No mobile app. Their channel manager is riddled with bugs. If you're going to try and compete with other vacation rental managers using more modern systems, you're going to need multiple 3rd party integrations to stay with TRACK. Want to send SMS messages to your guest? You'll need a 3rd party integration. > > When we started with TRACK in 2020 - our experience was satisfactory. But for some reason, that changed in 2022. It's a revolving door of "customer success reps" and their support has become almost non-existent. If you submit a ticket - there is only a 50% chance you'll receive a reply, and an even smaller chance that you'll get a helpful response. The biggest issue I have with TRACK - is how they treat customers who explain these frustrations. TRACK (without our consent) raised our pricing. When we immediately told them we did not want to continue because of the price increase - their response was "Sorry, we actually just auto-renewed your contract and you're required to pay us for another 12 months before you can leave." Most reputable companies would realize the absurdity of this bait and switch and allow some kind of exit with an unhappy customer. But not TRACK. They will threaten legal action and force you to pay them for an additional year. But if you think about it, it makes sense. They've fallen so far behind other leading PMS providers that their only option is to squeeze their current customers. ----- ### "Product is easy to set up and very user friendly." — 4.0/5 > **Nikki** | *19 juillet 2017* | Immobilier | Taux de recommandation : 9.0/10 > > **Avantages**: Very cost effective for our company which we have over 850 properties. New features are added throughout the year which gives us more functionality with the product and shows it is continually growing to fit our needs. Track is very interactive on hearing our requests on implementing new features that helps with our business. > > **Inconvénients**: On certain periods of software updates we experience some errors on which we will have to send support tickets to have those resolved. Usually, it only takes a quick refresh to resolve but knowing beforehand when these updates will happen will help eliminate this issue. ----- ### "Frequent Improvements" — 4.0/5 > **Maria** | *16 juillet 2020* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: I really like that the system is very straight forward, you can always trace back your steps and find your way if a mistake is done. Also, they are constantly coming up with new improvements and they truly listen to our feedback on things we would like to see be available. > > **Inconvénients**: Just recently I have been a bit frustrated on their response time to help tickets, not sure if it has to do with the pandemic, but it's taking 2-3 business days for an answer. > > I am really happy we decided to change our Vacation Rental software to Track, they are very knowledgeable and the product is as promised. ----- Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/103071/track?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/103071/track) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées