Avis sur MuniLogic

MuniLogic

Web-based municipal management software

4/5 (5 avis)
Traduire avec Google Translate

Munilogic Review

Publié le 11/03/2015
Provenance de l'avis : Capterra

In the public works department, I do not think that munilogic has saved us any time with the daily road problems within the township. It's not a paperless process since you need to print two copies one for employee doing work and one for office. We did use Action Request Forms which were a two part form. Answer the phone, fill out the form and give one copy to a worker to complete road problem and keep other copy for office. It was marked completed when job was done, yellow copy was trashed and never looked at again. With munilogic, you are constantly on the computer either recording, completing or printing. It's a very time consuming system for a very busy department. The Foreman munilogic program is constantly breaking down and has been down for two weeks and is down as I'm typing this. I believe Munilogic is probably great for Code Enforcement but not public works.

Réponse de Carroll Engineering

These are procedural issues that are misunderstood by the user. In addition, we were never informed of a computer being down - we can't fix, what we don't know about. This is not a true representation of our software.

Note détaillée

Simplicité d'utilisation
Support client

Traduire avec Google Translate

Very satisfied

Publié le 10/03/2015
Provenance de l'avis : Capterra

Richland Township has been using the munilogic system for many years. Carroll Engineer set up the program and trained all of the employees on how to use the program. We use the system almost everyday. We do have some issues at times but Carroll Engineering has worked with us to resolve them. Overall I think the system works for the needs of Richland Township.

Traduire avec Google Translate

Munilogic Software

Publié le 26/02/2015
Provenance de l'avis : Capterra

As far as for our needs in Public Works it works fine and does give us a paper trail and a reference to jobs done in the past. The accountability is nice because we now have a completed work order to reference when we get a phone call.

Note détaillée

Simplicité d'utilisation
Support client

Traduire avec Google Translate

MuniLogic Review

Publié le 03/03/2015
Provenance de l'avis : Capterra

I continue to have a great experience using MuniLogic. It is user friendly and when there are issues that need to be addressed, staff handles them in a timely fashion and is always polite.

Note détaillée

Simplicité d'utilisation
Support client

Traduire avec Google Translate

review of software

Publié le 26/02/2015
Provenance de l'avis : Capterra

STILL HAVE SOME BUGS , BUT WERE WORKING ON SOLUTIONS.
*CUSTOMER SERVICE HAS BEEN A GREAT HELP

Réponse de Carroll Engineering

The bugs she is referencing refer to procedural/process issues and not bugs with the program.

Note détaillée

Simplicité d'utilisation
Support client