CureMD

3,4 (67)
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Une solution cloud pour les cabinets médicaux de petite à moyenne envergure

Note globale

3,4 /5
(67)
Rapport qualité-prix
3,1/5
Fonctionnalités
3,2/5
Simplicité d'utilisation
3,6/5
Support client
3,5/5

60%
des utilisateurs recommandent cette application
Classer par

67 avis

Raees
Raees
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

EHR to Claim creation

Publié le 19/09/2022

Our physician and MD are write medical notes CUREMd and they are happy to use because it’s very...

Our physician and MD are write medical notes CUREMd and they are happy to use because it’s very easy to learn and they save a lot of time they create stress free step! Recommendation for small groups

Avantages

Our provider are using this to write a medical notes for patient

Inconvénients

During the scrubbing of claim you face some time issue this part need to be improved

JESSICA
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Revolutionary

Publié le 28/08/2019

Amazing application with a lot of options.
If I have any questions I am able to log a ticket to the...

Amazing application with a lot of options.
If I have any questions I am able to log a ticket to the support team and get an instant answer if I call or receive a call from them; versus experience of waiting for days or weeks from former EMR vendors.

Avantages

CureMD revolutionized my practice. I had used clunky EMRs in the past and always felt they were too slow to upload info. When I first started using CureMD I would compare the experience as learning how to fly a modern drone trying to capture a panoramic view of Manhattan. With the help of CURE MD very knowledgeable support team I have been able to drag myself out of the paper file gutter into the heights of the Medical Matrix. Brilliant EMR software

Inconvénients

interoperability with other emrs and hospitals
but that may be changing in the future in NY State

Alternatives envisagées 

Epic

Pourquoi choisir CureMD 

I needed a more efficient vetted EMR for UPN

Pourquoi passer à CureMD

Epic was too big and expensive for a solo practice
Abby
Note globale
  • Secteur d'activité : Médecine douce
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Very helpful

Publié le 24/11/2024

I loved my experience with CureMD and I am constantly telling my friends they need to use it too

I loved my experience with CureMD and I am constantly telling my friends they need to use it too

Avantages

CureMD is very beneficial in my day to day tasks

Inconvénients

If you aren’t familiar with using electronics, it may be hard to adapt to

Conner
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Not Recommended

Publié le 11/06/2024

Would not recommend to anyone in need of a billing service

Would not recommend to anyone in need of a billing service

Avantages

The service I recieved was subpar. The people dealing with my account could barely speak english

Inconvénients

The service I recieved was subpar. The people dealing with my account could barely speak english. I was lied to while signing the contact, and had to pay 8,500 because I optioned not to use their service. I asked specifically about this issue and was lied to, do not use this company, they are aweful

Daniel
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Great solution for EHR and Management !!!

Publié le 12/04/2024

Avantages

Easy to use
Customizable templates
Integration
Customer service!!

Inconvénients

So far it's a great option, still learning from it

Chris
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

LOOK ELSEWHERE

Publié le 12/10/2020

During the sales demo, they put their best foot forward. Implementation is a nightmare. The...

During the sales demo, they put their best foot forward. Implementation is a nightmare. The training is online and VERY poor quality. The implementation team is rude and inept. They push toward go live as quickly as possible. Our staff and providers walked away from training confused. After six months of trying to get this software up and running, we abandoned it. It cost 5k to get started. It cost weeks of paid staff time. They disrupted EOB reconciliation, making it difficult to determine patient balances. The is terrible software by an unethical company.

Avantages

Moderately priced full featured EMR and practice management software

Inconvénients

This company does two things well. First, sell you a product. Second, make your life miserable. We stopped at implementation. Implementation and training was awful. Office staff and providers complained about the quality of training. They hijacked accounts receivable making it difficult to determine and collect patient balances. Sales will make promises that are never kept. Make sure you get everything in writing.

Alternatives envisagées 

athenaOne

Pourquoi choisir CureMD 

Practice management software was good but EMR is inadequate for pediatrics.

Logiciel antérieur 

DrChrono

Pourquoi passer à CureMD

Cost
Jonaith
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Lacking Substance

Publié le 25/03/2024

Not ideal, I would now recommend and not in favor of keeping it going forward.

Not ideal, I would now recommend and not in favor of keeping it going forward.

Avantages

Web Based and easy to use, Cure Md is your most standard EMR system available.

Inconvénients

The reporting system is leaves a lot to be desired

Sandra
Sandra
Note globale
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Horrible PM/EHR implemenation customer service

Publié le 24/03/2018

Billing solution with good RCM customer care.

Billing solution with good RCM customer care.

Avantages

It's potential to combine PM/EMR and billing solutions. The RCM team is great and customer friendly. If only you could get the RCM team for every help.

Inconvénients

The PM/EHR implementation team is rude and not helpful. They spend 2hr trainings on GoToMeeting showing you on their computers how it works but then when you follow their steps on yours it doesn't . They say multiplatform but you only get full function in IE and it's written in ASP. You spend hours creating templates for them to upload and then they don't use yours but insert their shortcuts (components) that are NOT shortcuts. The provider calendar won't let you reschedule a patient. They want you to re-watch their 2hr training videos to get questions answered before asking them for help. If you need to troubleshoot they call it "training" and then want to charge you if you have too many "trainings" when they should be paying you to troubleshoot.

Ashley
Ashley
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Pretty Good Software

Publié le 22/11/2018

Avantages

Pretty simple to use. Everything is very easy to navigate. You can also use some of this software features on their app which is awesome when you are out and about! This software is pretty great, but as other uses say, it could be easier to use.

Inconvénients

Only works with internet explorer, which I REALLY dislike. Needs to be available on other browsers.

Alan
Note globale
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

The support team is very professional and helpful

Publié le 29/01/2018

Avantages

It was mostly easy to use, there were very few areas that I would improve upon. Most were self explanatory.

Inconvénients

There were a few too many screens to navigate through just to get to the area that I needed. I wish there were a way that you could navigate easier.

Sam
Note globale
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Optimism for betterment

Publié le 13/01/2023

It's been a fantastic experience. Previously I had some issues but their EHR team was very helpful...

It's been a fantastic experience. Previously I had some issues but their EHR team was very helpful with my needs

Avantages

Their development team is very flexible with clients' requirements.

Inconvénients

They can do better than what they already did to their 10G theme.

awais
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

one of the worse EMR in the market

Publié le 23/12/2022

Avantages

they were helpful until we took billing away from them as they we were bleeding money and they seemed not to care much

Inconvénients

PLEASE DO NOT SIGN UP FOR THIS EMR.Customer service is absolutely horrible. we have taken billing from them as they were doing a horrible job and practice was bleeding money and ever since, it's been an extremely frustrating experience. our access has been denied all the time, we will be in the middle of writing and complex patient note and the system will log out by itself and when ask for help, there is none and you will get the usual "something must be wrong with your computer so let's do a screenshare". extremely horrible customer service and EMR is just not up to the par. it lacks so much that new EMR's will offer, I would highly recommend STAYING AWAY FROM THIS COMPANY.

Sarah
Note globale
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easiest EMR so far

Publié le 20/12/2022

I haved worked with this product for 7 years and I overall would recommend it. Customer service is...

I haved worked with this product for 7 years and I overall would recommend it. Customer service is fast to get back to you or answer the phones. They jump right in an screen share to identify the problem.

Avantages

I like the ease of use with this product. I have used multiple EMR's over the years and this one allows for full customization, which as a pain management practice we can appreciate.

Inconvénients

Slow implemenation of requested items, however I know it takes time to develop plans and how to integrate it into the system.

Réponse de CureMD

Thank you Sarah. It's customers like you who help us to improve and evolve the program!

Va
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

DO NOT use CureMD

Publié le 04/06/2022

Not good. i have had better experience with other softwares that i currently use

Not good. i have had better experience with other softwares that i currently use

Avantages

the thing i liked the most was the fact that it’s Web based.

Inconvénients

what i liked the least was Some features are outdated and they would market services knowing their employees aren’t fully qualified

Julius
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

CurseMD

Publié le 21/08/2019

It was not a good two years with CureMD. Leaving the company is not easy. They want us to hold for...

It was not a good two years with CureMD. Leaving the company is not easy. They want us to hold for five years even if their software did not hold up the end of the bargain. Harassing phone calls from their collection agencies and private investigator attempt to scare us. For our business to continue, we had to abandon CureMD. We had to make reports for their deceiving marketing practice.

Avantages

Their website is nice, well maintained and user friendly. The online reviews are good as well.

Inconvénients

For a medical practice that relies heavily on speed and efficiency of an electronic software, CureMD did not deliver. I found myself and my staff spending extended amount of time completing clinic notes. For a 20 patient or so daily encounter, I spent at least 3-4 hours a day or more completing notes. Repeated communication with the customer support was not helpful. They blamed it on internet connection, computer RAM, online traffic among other things. We changed our internet to fiberoptic connection, upgrade all computers to SAT drives and limit online activities of staff but no avail. I often found myself everyday trying to catch up for the works the days before.

Sam
Note globale
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

A Strong software with miner glitches that are ignore

Publié le 07/06/2022

Curemd is a good platform to perform medical activites but they can work harder to remove glitches...

Curemd is a good platform to perform medical activites but they can work harder to remove glitches and make its aprearance better and more userfriendly.

Avantages

Appoinment scheduler is very simple and userfriendly

Inconvénients

There are glitches that makes it slow sometimes

Utilisateur vérifié
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Cure MD the virtual doctors office!

Publié le 25/09/2018

Cure MD allowed me to save a lot of time with transferring results and referrals. Saves the patient...

Cure MD allowed me to save a lot of time with transferring results and referrals. Saves the patient time in their day as well as the medical providers!

Avantages

Papers and pens are Shakespeare days! Cure MD not only makes you feel as if your in the future but also saves you massive amount of filing time and organization. You can store years worth of disclosed confidential medical imaging reports, blood results and much more. The staff loves Cure MD simply because its simple to use.

Inconvénients

Cure MD has no cons! You need Cure MD in every medical office!!

Utilisateur vérifié
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Look Elsewhere for an EHR

Publié le 17/03/2020

We were a small practice and we used this as our first EHR. It didn't last a year and they charge...

We were a small practice and we used this as our first EHR. It didn't last a year and they charge you a cancellation fee or monthly until your term is up, which ours was 5 years. It was atrocious.

Avantages

There aren't many, if any, pros this software has to offer versus any other ambulatory EHR system. If you need basic, you can certainly take a look here.

Inconvénients

The support was awful. They didn't know their own software. They'd tell me a function wasn't possible, and after a while of me toying with the software, I figured out how to do it. I had multiple account managers before I finally got rid of this software.

Gregory
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Horrible

Publié le 20/12/2017

I Strongly recommend against this company. If you do proceed you need a lawyer to review your...

I Strongly recommend against this company. If you do proceed you need a lawyer to review your contract. They will promise you the world during the sell but leave everything out of the contract. They are still holding my data hostage. Make it clear in the contract you have right to all data and can have it migrated at no charge.

Avantages

Nothing good about this company. Had to drop them after the first year. That was 3 years ago. We are still trying to get our data from them.

Inconvénients

The system was painfully slow and almost impossible to document well even with the templates.
Customer service was awful.
The final straw was a salesperson calling me up frantically telling me there’s no way I can meet meaningful use unless I pay them thousands of dollars to step in and assist me. I informed them my malpractice offers a free service and I refused to pay. Despite this, I’d get harassed weekly to sign a credit card release so they can bill me. Come to find out, I was fine all along and met meaningful use without paying them thousands.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Works When It Feels Like It

Publié le 15/03/2022

Overall, worst charting system I've ever used to date.

Overall, worst charting system I've ever used to date.

Avantages

You can type on it. You can also bill through. Not too much to say here.

Inconvénients

At least once a month, the site goes down. This fluctuates, but sometimes happens more than once in a month. I constantly get behind on notes because this software crashes. I'd recommend any other software that I've used so far.

monica
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Poor quality EMR with poor support

Publié le 08/12/2022

we had a terrible experience with the staff and would not recommend to anyone

we had a terrible experience with the staff and would not recommend to anyone

Avantages

The system is extremely slow and kicks you out of the emr for no reason. You end up spending double he amount of time.

Inconvénients

no support systemaccess blocked to retrieve my patients records

Ahmad
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

No Tech support

Publié le 13/07/2019

We have Cure md for over a year now the EHR itself is good its easy to use but their tech support...

We have Cure md for over a year now the EHR itself is good its easy to use but their tech support is bad especially on weekends

Avantages

Its easy to use . And simple easy to go around.

Inconvénients

There is no Tech support on weekends. No person available and you cant leave voicemail for anyone because everyone's mailboxes are full. You email no one answers And try to do live chat that's not available either. Its for doctors so they don't work on Saturdays,

Mikki
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

In general working with this software is stress free!

Publié le 16/08/2018

In general I am happy with the software--it truly could not be easier to use.

In general I am happy with the software--it truly could not be easier to use.

Avantages

I like the simplicity if the software. Everything about CureMD is very easy to navigate. Another plus is that I can view some elements of the software via an app--which is super helpful when I am on the go.

Inconvénients

I do not like that it only seems to function with Internet Explorer. Periodically there are glitches in the system which prevent me from completing a task.

Raj
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Mediocre software, full of bugs

Publié le 05/03/2021

Glad the nightmare is over. switching EMR are always hard but prolonging the misery with cureMD was...

Glad the nightmare is over. switching EMR are always hard but prolonging the misery with cureMD was not an option either

Avantages

easy to use after overcoming the initial learning curve which can be steep

Inconvénients

Full of bugs, prescriptions don't go through often, billing is clunky
once we switched to different EMR our reading access to patient charts was blocked after 6 months. Most EMR will give you free read only access to your patient charts for 5 years. CureMD asked us to sign another contract to provide read only access to our patient data after 6 months.

Beth
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Mediocre EMR

Publié le 18/08/2017

When we signed on with CureMD they were one of the only ones out there in our price range for a...

When we signed on with CureMD they were one of the only ones out there in our price range for a small doctor's office. The market has greatly expanded the last five years and CureMD has not kept up with the competition - in design, usability, or functionality. Customer service not good - no one ever seems to know the answer to any question or they make up an answer the result doesn't work.

Avantages

The ease of use of the patient portal, the ease of adding in patient data and provider notes, running reports, enter appointments into calendar, multiple calendar views

Inconvénients

Only works in Explorer (MAJOR issue), cannot modify templates to users needs, billing department not very responsive to customers needs, very slow to follow up on claims, can't color code appointment types, types of reports is limited and new types can't be added