Avis clients sur Compulink Healthcare Solutions
Compulink Healthcare Solutions
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285 avis
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Complete and Comprehensive Practice Management Software
Publié le 13/08/2015
Had this software for more than 20 years and have seen it evolve from a DOS system to a Windows...
Had this software for more than 20 years and have seen it evolve from a DOS system to a Windows system. EMR part of the software is very good. Like the equipment interface. Billing, Recall, and Inventory functions are good.
Software support is good, but response time can take a while. Problems always get fixed. I like the online seminars. There is a lot of functions that I have not used.
Difficult to customize the software. It can be done, but too complicated for me to figure out.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
A software with flexible options for different practice needs
Publié le 06/08/2020
Generally good the software is rarely down and it is usually possible to get a support call back...
Generally good the software is rarely down and it is usually possible to get a support call back within a couple of hours at most. There are some glitches in the software but some of them are eventually getting fixed and they are not interfering with the functionality of the software.
Avantages
Implementation, had sessions booked to train how to use it. Also, I like the cloud based model, don't want to have to worry about a physical server. I also liked how it is flexible, right now I just use the EHR but it is flexible to add dispensing or contact lenses in the future. It is also flexible in cost based on number of computers which is good since I'm a small practice. Easy to book appointments.
Inconvénients
Some glitches like entering IOP has to be done in a certain order and some cosmetic glitches like overlapping text in the software. The software has overall improved and become easier to use over the time of be being with it, but at first it took a while to figure out where things were.
Alternatives envisagées
RevolutionEHRPourquoi passer à Compulink Healthcare Solutions
Cloud based vs server based, cost/ease of implementation- Secteur d'activité : Psychologie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
1 year in... honest review of Compulink
Publié le 04/12/2020
The biggest problem that compulink has is that lots of their software doesnt work. I mean, it...
The biggest problem that compulink has is that lots of their software doesnt work. I mean, it does--- but it doesnt for a psych practice. The best example of this is that the insurance verification doesnt verify mental health codes--- in software titled PsychAdvantage. Its very clearly ophthalmic software that they barely put any effort into making work for psych. Their support is hit or miss- some of them are great- and some- like their business office manager- have ethics problems and border on straight up theivery. Their quickbooks integration flat out does not work-- their own people took 6 months and could not get it to work (their own software) and then did not want to refund us. Who does that?
Many of their employees are unaware of the functions their software reportedly has-- and with good reason- the software doesnt really do that. Technically, it could (telemedicine is this way) but no one would ever use it. The other employees tend to be condescending, and mix in "hmm, I've never heard of the product doing that". They have zero accountability for their software not working, often act condescending, and always want you to "run diagnostics". When they dont want to handle their software not working, they refuse to talk to you. I've come to call this "classic compulink". Also, their ledger straight up cannot handle multiple locations. The software is pretty terrible at handling ERAs, if you're being paid electronically.
Avantages
notes are easy to write. Most my documentation takes about 3 minutes per patient to write up.
When features work, they sometimes work well (albeit often glitchy, often broken)
Finished product (therapy note as a pdf) looks fantastic.
Since we now get paid electronically, we get paid faster.
Inconvénients
-glitchy. Often produces ridiculous errors. Not at all intuitive. To learn how to use the software, you essentially have to get used to all their glitches, so you eventually learn how to avoid them. Dont waste time asking them to fix them, either.
- "Running Diagnostics" is an impractical pain, and a fool's endeavor, as it is yet to actually do anything. I would be pleased if I never ever heard that again from someone at Compulink, ever again. I'll not hold my breath waiting for it to work. I would ballpark that we're currently at 0/50 in this endeavor.
- Insurance verification in a program called Psych Advantage (which we could pretty easily argue should aptly be called Psych Dis-advantage), which actually does not verify the mental health benefits of the insurance is purely ridiculous. There's no way around that other than admitting that you made this program for medical practices and never bothered to actually tailor it to mental health, and that's clear.
-The lack of knowledge and agreement about your own software that you own employees have is disconcerting. I called more than a handful of times about integrating quickbooks ( great example, because their own website says the product does this), yet many of the employees took this as brand new information or denying it outright. A similar thing occurred when their own employees were unaware there was a telehealth built in option.
Pourquoi passer à Compulink Healthcare Solutions
Cost. And that was foolish.- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very Pleased New Customer
Publié le 04/11/2021
Avantages
I like the ease of use and that it is geared towards my business - not one created and then tweaked to work with our company
Inconvénients
I haven't found anything that I didn't like about the software - wish I could be logged in multiple times as I have dual roles sometimes
Alternatives envisagées
ModMedPourquoi choisir Compulink Healthcare Solutions
We needed an all inclusive product - one that had the reporting capabilities we needed as well as the e-prescribing without having to spend a small fortune to do soPourquoi passer à Compulink Healthcare Solutions
It came down to cost - we're a small practice and I had to truly look at our ROI- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Almost fully customizable solution
Publié le 27/08/2021
The customer service is amazing. Support is either an email or phone call away when you need it. ...
The customer service is amazing. Support is either an email or phone call away when you need it. The implementation and training teams are second to none.
Avantages
I love the fact with a little bit of help I can pretty much customize any part of the product to work with our organizational workflow.
Inconvénients
Due to the number of customizations, it does not run as consistently as we would prefer.
Pourquoi choisir Compulink Healthcare Solutions
Too many issues and no customization are available in ECW. It also took a minimum of 20 minutes to get someone from support on the line just to let you know they would have someone else get in touch later.Logiciel antérieur
EcwidPourquoi passer à Compulink Healthcare Solutions
The fact it is fully customizable.- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good but more still need to be done
Publié le 19/08/2020
Overall, Compulink has made my intergration from paper to EHR an easy transition. However, I feel...
Overall, Compulink has made my intergration from paper to EHR an easy transition. However, I feel it's not specifically gear towards optometry but more ophthalmology. I do love the new customer service!!! Always there and extremely helpfull when I needed help.
PS: Do you have optometrist consultant on your design team?
Avantages
I liked the ability to create my own layouts and favorite encouters to be more efficient. Also like the feature where I can just duplicate previous notes and diagnosis. The new contact lens detail selection feature is great. Compulink is easy to navigate.
Inconvénients
The patient on-line registration needs to be revamp for optometry. The patient text messaging feature needs improvement. More diagnoses need to be added on the health hx page: too many searches and clicks. I am on the cloud EHR and the Ambir
e-Signature is way too slow. I am still waiting for resolution. It's going on 2 yrs now.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Highly recommend.
Publié le 10/10/2020
Avantages
Compulink is a company that shares our values. They believe in providing the best solutions so their clients can be the best. Changing practice management software is an investment in time and resources, so we went with Compulink. We are confident they will continue to be the best solution in the future as we grow from a medium organization into a large organization.
Inconvénients
Change is always hard, but the Compulink team is easily accessible during the implementation process.
Alternatives envisagées
RevolutionEHRPourquoi choisir Compulink Healthcare Solutions
Eyefinity specializes in the small optometric practice and integrates every solution into their software. As we grew the best solutions could not be integrated with Eyefinity, and Eyefinity's integrated solutions were not as good as the best solutions. Once we realized that would always be the case we decided we had to change practice management systems. RevolutionEHR did not have the resources to stay ahead of the ever changing government mandated Medicare EHR requirements, so we went with Compulink for the long term.Logiciel antérieur
Eyefinity OfficeMatePourquoi passer à Compulink Healthcare Solutions
Compulink had the resouces and business philosophy to be the best choice now and in the future. Changing practice management systems is too hard to do every 3-5 years. I went with the long term best choice so we will only have to change once.- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Long Time Compulink User
Publié le 08/08/2020
Overall, we have been pleased with Compulink and the number of things it can do for our office from...
Overall, we have been pleased with Compulink and the number of things it can do for our office from accounting to EHR to inventory. We have used it for over 10 years now and have been able to grow an adapt to changing times with it.
Avantages
Compulink is a customizable solution which makes it fit your practice like you need it to. We have some specialty clinics we do with low vision so we were able to develop our own layouts for our low vision exams.
Inconvénients
When you compare Compulink to other software solutions it is more expensive both in initial investment and then also in maintenance fees.
Alternatives envisagées
RevolutionEHRPourquoi choisir Compulink Healthcare Solutions
We needed a solution that had both an accounting and EHR component.Pourquoi passer à Compulink Healthcare Solutions
We chose Compulink because it was the most customizable. We needed something we could make fit our style of practice and still have the robust features for accounting and inventory.- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great customer service with Compulink
Publié le 07/08/2020
It was a lot of work to set up, but that is the case with any EHR. The transition was smooth and...
It was a lot of work to set up, but that is the case with any EHR. The transition was smooth and they are constantly making updates to the system.
Avantages
The customer service of Compulink is outstanding. There is a help icon that you click and submit a question or problems. The Compulink IT staff will call you back and login to your computer if necessary to fix the problem.
The online registration is very helpful especially during COVID. Patients can fill out their paperwork before they come into the office and save time and exposure to COVID.
Inconvénients
All systems have their glitches and technical difficulties which can be annoying at times.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Customized Design for Our Unique Practice
Publié le 16/07/2020
It has been a wonderful 1st year and we are doing extremely well
It has been a wonderful 1st year and we are doing extremely well
Avantages
The ability to customize for a mobile optometry company - The staff was able to think outside the normal practice setting and adjust the software to fit our mobile needs.
Inconvénients
Insurance Set Up was difficult and our implementation person was not as responsive as I would have liked. Several glitches made things frustrating
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Customization is king
Publié le 15/07/2020
Overall I am fairly happy with the product. I have not loved any EHR for optometry, but Compulink...
Overall I am fairly happy with the product. I have not loved any EHR for optometry, but Compulink is the one I have hated the least. I chose Compulink based on them being relatively well established, their customization ability, and the customer service is decent. I do wish some of the core coding could be customized.
Avantages
Customization ability. Decent optical inventory/product ordering functionality. Responsive customer service. Ledger and billing is generally user friendly. EHR is fairly intuitive with tolerable amount of button clicking.
Inconvénients
Patient scheduling functionality could significantly improve. Certain core coding is not able to be customized. Eyefinity interface was boasted during marketing but very disappointing in terms of actual usability.
Pourquoi passer à Compulink Healthcare Solutions
Customization ability, fewer button clicks, cost, familiarity, option for server-based system instead of cloud only, customer service, brand pervasiveness/longevity, aesthetics of screen layout and general appearance- Secteur d'activité : Psychologie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Very out dated
Publié le 15/10/2019
I love their customer service. The rest is very complicated and out dated.
I love their customer service. The rest is very complicated and out dated.
Avantages
I loved the customer support. We have used the system for about 8 years and the customer support is great! They get back to you quickly and always willing to help.
Inconvénients
It is very complicated and seems outdated. You have to build tables in the calendar and add times. Also the updates usually go very bad. One time all of our calendars went missing and we lost all our appointments.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product
Publié le 30/01/2023
very please with compulink
very please with compulink
Avantages
The ease of use and customization of this product is very nice and has made documentation very easy for all who use it and for new people learn.
Inconvénients
All of the updates that happen and having to deal with any issues that pop up from the updates
Alternatives envisagées
WebPTPourquoi passer à Compulink Healthcare Solutions
Yes- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Compulink Usability
Publié le 05/12/2022
Has been very positive. We have utilized the software for a long time. Compulink has worked with...
Has been very positive. We have utilized the software for a long time. Compulink has worked with us to streamline tabs and less customization. There are positives and negatives to having the ability to customize.
Avantages
Love the fact that it's easy to use and that you can customize if need be. End user training is easy and the fact that Compulink offers quick classes that staff can watch is nice
Inconvénients
Would love to see Compulink settle on one or two vendors that would handle a majority of the integrations. Example: Merging web registration, appt scheduling, patient portal somehow together.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Long time user of Compulink Eyecare Advantage.
Publié le 31/08/2020
This is where Compulink shines. The whole team does an excellent job of responding to our...
This is where Compulink shines. The whole team does an excellent job of responding to our problems, inquiries and complete disasters in a timely fashion. With three different office locations and 40 workstations all running from our server, keeping up and running is critical as we are completely paperless. Recently we migrated to a new server and opened another location and had to convert 26,000 medical records from another venders software and I am happy to say that Compulink made it all happen as easy and smoothly as I could hope for. If there is any one reason to choose a software vender it has to be their support department.
Avantages
I love that the software developers are frequently upgrading and adding features to their software. Most of the software does not require a lot of training to use; I have to train my new Externs every 3 months to use the software and it only takes 2-3 days to get the hang of it. The "tab" system of organizing the chart seems to be the most elegant way of handling the large amount of data we enter for each patient. Editing and adding specific patient info is nicely done with the new hovering and selecting a desired function. Data integration with our instruments works flawlessly and speeds up our exam times.
Inconvénients
There will always be some issues, but nothing major. I don't like the color scheme the developers decided to use, or I should say lack of color. I find data easier to find if in color coded boxes or better yet; let me choose to highlight something in color. It would be better if I could edit the data in the pop-up defaults and be able to re-order them as I see fit in an easier way; I never remember to leave the software to edit tables for use later. Looking up ICD-10 codes should be easier too, I frequently use a web search to find a code.
- Secteur d'activité : Psychologie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Consistently Great Experience with Compulink
Publié le 04/01/2018
Total practice management with reliability and ease of use
Total practice management with reliability and ease of use
Avantages
The functionality, flexibility, and extensive nature of the software is impressive to say the least. It
is an affordable option that makes practice management and billing simple. There is a bit of a learning curve, but every person from sales to customer service has gone out of their way to help in all areas needed and to consistently respond to support requests. Training new people on the software has gone well. It is a powerful program that Compulink is consistently working to improve, listening to user feedback. I am relieved we went with Compulink, as we recently had Tsome rather extensive growth. the program has handled our growth without a hiccup and allowed things to continue running smooth. Perfect? No. Worth it? Definitely. Overall, they are highly recommended. There is not one area where Compulink promised and did not deliver. Their staff is professional, the tech support is knowledgeable, and everyone works hard to ensure our success. So thankful for Compulink!
Inconvénients
Learning curve is moderate to heavy depending on experience, but comparable to the powerful nature of the software. Having some minor issues with insurance information no importing from the web registration.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Long Term User Compulink Healthcare Solutions
Publié le 18/08/2020
Compulink is in the business for the long term. They are constantly updating and evolving to meet...
Compulink is in the business for the long term. They are constantly updating and evolving to meet the ever changing needs and guidelines of our medical practice. As with any system, there will always be features that we would like to be different and features that we do not use to full capacity.
Avantages
Software is necessarily complex to manage the compliance and regulatory issues of a medical practice. It has a good revenue cycle feature for submitting claims with a good team behind it.
Inconvénients
Because of the complexity, sometimes it takes alot of clicks to accomplish simple task. In the current version, on some screens, open boxes do not easily move to the side so you can see what is behind them.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Why I like Compulink's software
Publié le 25/08/2022
Compulink support is quick to get back with us on issues we are having. Their staff is very helpful
Compulink support is quick to get back with us on issues we are having. Their staff is very helpful
Avantages
I like that it is easy to use, it's also easy to adjust items that you want to personalize
Inconvénients
I really don't have a negative thing to say regarding this software
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Longevity
Publié le 20/08/2020
We implemented electronic medical records many years before it was mandated. I can not imagine...
We implemented electronic medical records many years before it was mandated. I can not imagine going back to paper charts since Compulink in infinitely better. The compulink team has always helped us with any updates or transitions in the software or hardware that we needed to make and they work closely with our IT provider.
Avantages
We have been using Compulink Software in our office since 1997. Compulink was been a solid company then and has continued to be one of the best options over the years and that is why they are still around when many others have gone out of business or were taken over by other companies. The software is very customizable which allows the user to adapt it to their way of working rather than having to work the way the software forces you to.
Inconvénients
The software (like most) occasionally has indexing issues that can cause some down time. These can be the result of power outages and backup timing.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Compulink is trying
Publié le 28/10/2016
When I started with the product they had just introduced Version 11. They have had multiple...
When I started with the product they had just introduced Version 11. They have had multiple revisions to the product even since then which has made it better in some ways and worse in others. I use the cloud-based version and the software is never down when I need to use it except when my internet provider has failed me. The Practice Management portion of the software works well except for the scheduler. Posting checks and managing payments is simple. The insurance interface is good only for medical claims and won't do most vision only plans. Inventory management works well and it's nice to be able to print frame tags w/ a Dymo label machine rather than an specialty printer. My staff have not complained about the ordering process. The EHR has changed recently which has made it easier to enter data. I'd rate the EHR as average compared with others I've seen but this can be a matter of personal preference. I don't like interfaces that are too simple or too complicated. This one is mid-complicated, but if I could customize it, I could make it excellent. That is available but at a much greater expense.
Avantages
Not overpriced. Customer support is good. They are trying to make it better. They have an online forum where you can make improvement suggestions and if other users agree, then they will try to do it. They don't charge you while you are training on it which is good because it takes a lot of training. They have tons of help files and online training courses and if you still can't figure it out then customer support will help you.
Inconvénients
The scheduler in the latest iteration of the software is terrible. It does not block out time slots for the patients you schedule. This leads to over-bookings by staff who must study each entry on the schedule to see how much time is allotted for the blank spaces under it. The Basic/least expensive version has limited customization and the latest version has made it less so. Long learning curve.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Compulink EyeCare Advantage Review
Publié le 05/08/2020
We started using the EHR when it was federally mandated and have not looked back since. Overall, we...
We started using the EHR when it was federally mandated and have not looked back since. Overall, we are satisfied with Compulink Software.
Avantages
I have used Compulink for over 12 years. I like the ease of use and the ability to customize the screens to fit my needs. Tech support is awesome at calling back and making appointments.
Inconvénients
I feel the price I pay per month for software support is high. My team rarely calls for support so I don't feel like we receive our money's worth every month. Would like a feature to be able to double book on our schedule. Would be nice to have all the bug's worked out of new software updates prior to launching them. It seems like every time we get an update it messes up several things.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Stay far away.
Publié le 22/09/2019
They make it more difficult to manage your practice and be profitable, the opposite of their...
They make it more difficult to manage your practice and be profitable, the opposite of their claims. We've got 25 years in their software, so we are heavily invested. I don't think they will change because the owner doesn't really care about their Optometry clients. That's the feeling we have.
Avantages
Patient scheduling was good, but they seem to make it worse with updates. Spectacle POS better than original set-up.
Inconvénients
You have to be very tech savvy to have everything work properly. It is very tedious to document an exam. They lost our inventory on conversion to the cloud and didn't seem to care. A lot of excuses and we had to re-enter our inventory. We've lost thousands of dollars because their was a glitch in their VSP interface and we get the "oh well, we're trying to fix it".
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
InSite Optics vs. Compulink Healthcare Solutions
Publié le 12/08/2022
I like that Compulink Healthcare Solutions has been customizable for Optician only work flow.
I like that Compulink Healthcare Solutions has been customizable for Optician only work flow.
Avantages
The software is detailed and all encompassing for eyecare needs. I've used it for many years prior to this business, easy for me to use.
Inconvénients
IT WOULD BE AMAZING if you could figure out how to make it possible to email or send receipts through the Compulink software to patients, as I am mobile and bringing/finding a reliable small printer is somewhat frustrating.
- Secteur d'activité : Psychologie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
EHR
Publié le 02/09/2020
the reporting is awesome. I have been able to run a graph for every aspect of the business that my...
the reporting is awesome. I have been able to run a graph for every aspect of the business that my administrator asks for. There is so many reporting opportunities it is actually difficult to decide which report would work best sometimes.
Avantages
posting information in the EHR is quite simple. We were able to design a few templates for unique information gathering. We have gotten help with the templates in a timely manner just as we would have for the compulink owned templates. The only issue is that they are little more difficult in correction if something has not laid out correctly in our own templates. sometimes will need to have a call back but always the representative did work as quickly as possible
Inconvénients
I am uncomfortable with the form design as it is very technical.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Compulink Eyecare Advantage Software
Publié le 08/08/2020
EHR was a subject that seemed to be a hurtle no practice wanted to initiate. This mountain was...
EHR was a subject that seemed to be a hurtle no practice wanted to initiate. This mountain was reduced to a
hill which my practice accomplished with their software.
Avantages
The ease of use in a busy practice. The conversion of my previous data to Compulink. Great instruction of software online at times convenient to me.
Inconvénients
There were not any dislikes since all of my boxes were checked