Avis clients sur Cority

Cority is great overall but there are some glaring issues with support and communication of issues

Cority has helped our clinicians save time by having all employee information in one place to access. Clinicians can view all notes on a particular case at one time. It has helped us to keep all records and documents in an employee profile. Our admin love the system because it allow them to schedule and send out notifications out of the software. It has allowed time savings in all departments of our occupational health clinic.

There are two version of the IQS software, the currently deployed Web 2.0 version, and their new version TruBox. The current version is a bit clunky (requiring Internet Explorer in Compatibility Mode), though the new direction they're heading corrects that.

We use this software for defect tracking the whole way through the process. Equipment/Gage management modules are available that are full featured whether you're one location, or many across the globe. Implementation with existing systems was a breeze.

The only downside I can see aside from the old interface would be that development work seems focused more on helping large enterprises get the most out of it. The complexity may be a bit much for a smaller business.

Have been to the user group meetings and met many of the staff personally. The customer service has always been above and beyond.

Great software for IH & OH, but tech support is lacking.

My employer had just finished implementing the software when I was hired. I was asked to record the minimum amount of data for compliance purposes. However, I soon realized that Cority was the holy grail for EHS management software and the tool could do so much more for the utility if we used it more. When I started perhaps 10-20% of the utility used Cority as an end user. By showing the utility how easy it is to use and showOmg executives that helping us campaign for regular use would allow us to provide more guidance for improving our systems and programs, we reached about 75-80% timely event reporting and usage.

Great company to work with, good customer service. Always impressed with the forward thinking and continued improvement and advancements.

The Customer support is top notch. whenever we are stuck on a problem Cority User Community or tech support is able to help.

We are bringing data to our users through multi-level dashboards and are able to react quickly to ever changing business needs. When we run into issues or questions, the Cority support and help desk model is working well above industry standard

So far so good. We love Cority and see the value in all the modules we’ve gotten so far, but it takes time. We are as good as our data, which means we need to truly invest our time and efforts into making it a great product.

For a short time we were having issues with customer service, but that has recently improved greatly. We find this system so far to be easy to use and a good resource.

IQs is a good product, though in its current state needs to be a bit more user friendly and term friendly. If you want more than Quality personnel to use this software than it needs to be able to be understood by common staff and management. Navigation is somewhat difficult but once you get use to it, its gets better.

Overall I am a believer in the software and use it very often

We use occ health everyday. Works well for general charting.

Based on our years of experience with IQS software, we feel that it's a very capable software with more and more benefits realized the longer it's used.
Highlights include customized screens, auto and manual emails, reporting limited by your imagination only, integration with any ERP system, and a password-protected approval structure to support all industries incl. highly regulated ones.
IQS is a truly versatile system. Tsubaki uses it to manage complaints, employee training, external/internal/supplier audits, equipment maintenance, nonconformances, CA/CI/RP projects, calibrations, supplier accreditations (ISO certs etc.), engineering change requests, floor inspections, APQP elements, track quality costs. And we're not even close to using all features of the system.
The interconnectivity of IQS modules is another strength which simplifies data entry and saves time.
Over the years, IQS Inc. offered us great support, provided by a number of long-term employees.
I recommend IQS to any organization that is looking to make a transition to a unified EQMS data management system that reduces costs and offers additional capabilities such as modules to manage maintenance and training.

Pros - RegAction is a strong software service that can be built to suit your company's needs. This service has completely changed the way we handle our compliance tracking and waste management. With the successful implementation of RegAction we have seen a marked decrease in overall cost and the potential for violations. Additionally, we have received many compliments from regulators and customers on our database management and record availability.

Cons - This software can be a little difficult to learn when starting out. To get the system up and running I found myself calling often for assistance. It's worth mentioning that assistance was always available but often the solutions were not obvious without calling. Also the air module they offer is very difficult to operate unless working along with the support team from RegAction.

Overall - RegAction is an excellent software service which meets all our needs in regards to achieving environmental compliance, cost control, process management. Despite the difficulty starting out this system has been incorporated into our standard operating procedure. Take the time to develop it correctly at the kickoff and it'll serve your needs well.

I am a new user to Cority and I am working for formal education. However, it looks like there are resources under the user community that are available such as videos and webinars.

IQS is a very user-friendly program that has helped our company organize all of our quality control needs. Our initial training went beyond learning the software, to helping us think through business decisions in order to maximize our use of the software. When we upgraded our SQL Server Tech Support made the move quick and easy. This software has replaced the use of numerous spreadsheets and forms freeing up much-needed space. We have customized reports and screens with no problems. Customer Service is very prompt and easy to work with - I definitely recommend IQS!