Maropost

Solution de marketing numérique et de gestion de campagnes à la demande

Note globale

4 /5
(12)
Rapport qualité-prix
4/5
Fonctionnalités
4/5
Simplicité d'utilisation
3,8/5
Support client
4,2/5

75%
des utilisateurs recommandent cette application
Classer par

12 avis

Eric L.
Note globale
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Publié le 06/03/2017

Luke D.
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Game changer

Publié le 09/07/2020

From the very first demo, we knew this was exactly what we needed to take our company to the next level. For a while we were using one of the competitors, and I wish we switched sooner because it literally changed the way we market our product.

Avantages

- the platform
- client support services
- the marketing features

Inconvénients

- cost was a bit high compared to what we used in the past, but the return is there

Alternatives envisagées 

Salesforce Sales Cloud

Pourquoi choisir Maropost 

Referral

Pourquoi passer à Maropost

Sold on the demo
Grant H.
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Bad Software, Rude [SENSITIVE CONTENT]

Publié le 28/04/2022

Unfortunately, while Maropost may seem like a great choice at first glance, it severely lacks features and functionality. Not only is the software notoriously unresponsive and buggy, but the company's [SENSITIVE CONTENT], [SENSITIVE CONTENT], is rude and unprofessional. In fact, we recently reached out to Maropost for help with one of our client projects, only to be met with several insulting responses from [SENSITIVE CONTENT] himself.

If you're looking for a powerful marketing solution that actually works, we highly recommend choosing a different platform. Maropost may seem like a tempting choice at first, but its subpar performance and rude [SENSITIVE CONTENT] make it one to avoid at all costs. There are plenty of better options out there than Maropost.

Needless to say, we would not recommend Maropost to anyone.

Avantages

Unfortunately we were unable to find any unique value or differentiating factors while using Maropost

Inconvénients

The software is unresponsive and buggy, the integrations are limited and don't seem to work correctly, the list-based system is suboptimal and the reporting functionalities fail to meet even basic client reporting requirements.

Alternatives envisagées 

ActiveCampaign

Pourquoi passer à Maropost

Client decision
Fei X.
Note globale
  • Secteur d'activité : Médias de diffusion
  • Taille de l'entreprise : 1 001-5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Maropost

Publié le 20/09/2021

Overall, Maropost works well for email marketing, we use it for automated emails, recurring newsletters and ad hoc marketing campaigns. The tool is pretty good for allowing users of all levels of tech know-how to create content and send out campaigns. Customer support is excellent and always available via online chat.

Avantages

Excellent support - I can always get help via live chat, email, or through our account team. Everyone is very professional and knowledgeable.

Inconvénients

Our company operates a network of stations which are all set up under a single account for ease of management but this introduces issues with access and slowness. We have thousands of lists and campaigns, which makes searching very difficult and the system very slow to load. It would be really nice if they carry the brand filter option or folder option to all their select fields. Sometimes I have to walk away from the page and come back to it because it loads so slowly.

Aaron W.
Note globale
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Highly reccomend

Publié le 07/09/2021

The Maropost team has been great with ongoing education and management of new features.

Avantages

The software is user friendly and simplified compared to other products. Their integration with our membership database had made our operations seamless, and even improved our best practices when it comes to email sending.

Inconvénients

We have not experienced any cons. When we have a new idea or question about best practices, their support team always has a fantastic solution or answer.

Kyle R.
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Good Email Marketing Platform

Publié le 29/03/2019

Avantages

Works as-intended and delivers all of our client emails in a timely manner.

Inconvénients

We sometimes have deliverability issues, but it's hard to peg down what the cause of this is, so can't say for sure it's the platform's fault. Sometimes support can take a while to get back with answers.

Rebecca B.
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 1 001-5 000 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 5.0 /10

Poor User Experience

Publié le 20/07/2019

Avantages

I use Maropost to send sponsored emails to various lists and I like that you can customize the emails with so many options.

Inconvénients

Maropost is not very straight forward. I'm still new to the software but I feel like I need someone to hold my hand through the process and the next steps don't seem logical.

Ryan S.
Note globale
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great platform for improving email deliverability

Publié le 21/05/2018

Improved email deliverability.

Avantages

I like the custom send options. I can opt to send to each customer and the time they're most likely to open it or most likely to convert. I can also opt to send to my most engaged customers first to improve deliverability.

Inconvénients

Not the most user friendly software. Segment rules are strangely worded. Have had a few problems getting conflicting answers from customer support on setting up segments.

Tareq A.
Note globale
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

One of the best email marketing tool

Publié le 12/06/2018

Avantages

* It supports workflows, list, forms, segments everything.
* Has good API supports. Triggering workflows using API is really easy
* Has a great workflow builder
* has a great form builder

Inconvénients

* It's hard to add a single contact to a list manually.
* Their statistics tool should be i improved

Utilisateur vérifié
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Perfect tool for customer engagement

Publié le 21/03/2021

Avantages

Powerful email marketing platform with complete digital marketing feature list. Very professional and responsive customer service team.

Inconvénients

The price is high compared to similar products.

Utilisateur vérifié
Note globale
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Great customer service, makes creating custom campaigns easy, difficult to connect to CMS

Publié le 07/03/2018

Easy to use but basic and integrations are lacking

Avantages

Easy to create content and campaigns, and straightforward scheduling and A/B tests. Visual editing is easy but not complex or advanced. This is better if you know HTML.

Inconvénients

Maropost does not easily connect to our CMS, so we have to segment the morning of the emails. Also the visual editor is very basic, and doesn't allow for modules or additional blocks of content.

Ferdi I.
Note globale
  • Provenance de l'avis

Note globale

Publié le 01/12/2017