Avis clients sur Re-Leased

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85 avis
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Although I am still getting to know the app, my initial reaction has been very positive.
Publié le 22/06/2017
I am much better organized!
I am much better organized!
Avantages
Re-Leased communiates well with a popular accounting app, Xero. I think the combination of using Re-Leased and Xero will result in the most efficient tracking of my real estate portfolio details and my accounting data. I have struggled with other apps to find all that I need in one place. Yes, it is true that I am dealing with two different Apps, however, Re-Leased works so seamlessly with Xero there is little to no inefficiency or duplication of effort in working with the two apps. Also, I love Re-Leased's customer service. Everyone that I have spoken with has been friendly, knowledgable, patient, and quite helpful. Finally, I find that Re-Leased is very intuitive in terms of entering data and figuring out how to move around the app. I hope to have an opportunity to more fully review this product once I become familiar with some of its more advanced features. I have a feeling my comments will remain quite positive.
Inconvénients
Some of the property attributes should be available company-wide, and not only in connection with their respective property pages. For example, if I want to view all of the insurance data together for all of my properties, I should be able to do this. The only other thing I can think of is that the U.S. version could be more adaptive to U.S. terminology. Some of the terms do not transfer over in certain of the more detailed databases (such as tracking insurance details). However, this is not the case regarding anything very significant. Bank connectivity, currency, measurements, gps locations, etc. all work very well for my properties, all of which are in the U.S. So far, there is not anything of significance that I do not like.
Réponse de Re-Leased Software Company
Hi Gayla, we really appreciate your comments. It¿s fantastic to hear that Re-Leased is simplifying the management of your property and is intuitive to use! We will of course consider your feedback and take it on board to better provide value for our customers, particularly as we expand into the US market. And as you mentioned, our customer service team is always available. Thanks Gayla!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Re-Leased has made a significant improvement to the management of our commercial property...
Publié le 10/09/2017
It really makes the management of the property portfolio easier and more straightforward. Critical...
It really makes the management of the property portfolio easier and more straightforward. Critical dates are no longer missed. It's a great way to store our leases and rental documents in the cloud, securely backed up and accessible anywhere.
Avantages
Re-Leased is a sophisticated and intuitive platform that has delivered several benefits to my team and my role as a property manager. Tasks that were once time-consuming and critical dates that were often forgotten are dealt with on Re-Leased. The implementation and support staff are attentive and ready to provide assistance if you are ever in need. It's a great software with a great team behind it.
Inconvénients
There is very little not to like about this software. Improvements are constantly made and it is very intuitive. The reporting side still needs some improvement but this I understand is on its way.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Beware !
Publié le 09/08/2022
They couldn’t care less about their clients. BEWARE - you’re in for a price hike every year -...
They couldn’t care less about their clients. BEWARE - you’re in for a price hike every year - that’s the only time you’ll hear from this appalling organisation.
Avantages
The first year of usage, after that they become relentless to increase the package costs
Inconvénients
Staff serving constant increases each and every year
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Run your portfolio from anywhere
Publié le 17/12/2020
Re-leased has saved a great deal of time particularly in terms of capturing data for new tenancies....
Re-leased has saved a great deal of time particularly in terms of capturing data for new tenancies. The Xero integration means that our accounts department are up to date without any intervention from property managers.
Avantages
Web based and apps make this easy to use on any workstation tablet or phone. The software automates all our regular functions and works as a single point data capture device. The intervention with Xero accounting software is pretty flawless.
Inconvénients
Some of the contact handling is not 100% intuitive, particularly for less frequent users. But this is a minor quibble that just needs a little more familiarity.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
ReLeased & Barnsdales
Publié le 13/05/2021
It is an essential tool for our business and is far superior to other software we have used in the...
It is an essential tool for our business and is far superior to other software we have used in the past.
Avantages
ReLeased is user friendly and intuitive.
Inconvénients
There are a number of features we would like which have yet to be rolled out, but we remain hopeful these will be implemented soon.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A young system but easy to use, the future is Re-Leased
Publié le 17/12/2020
There is no where we would rather be, the very friendly team at Re-Leased make working alongside...
There is no where we would rather be, the very friendly team at Re-Leased make working alongside them seemless
Avantages
How easy it is use, the interface is simple but effective. The constant improvements from listening to client feedback is much appreciated and has improved our working life’s dramatically. The service charge improvements have been the best leap forward this year.
Inconvénients
It can take time to hear back regarding issues with bugs in the system. This has been challenging when we are undertaking time sensitive tasks.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Extremely positive.
Publié le 20/11/2017
Time saving. Better organisation. Ability for geographically spread employees to all see what is...
Time saving. Better organisation. Ability for geographically spread employees to all see what is going on and communicate. Allows us to grow without the need to expand the employment and therefore overhead base.
Avantages
The time saving in managing a multi let estate both from the property management side and also in respect of the accounting as a result of Re-Leased having a full integration with XERO. Integrated software which is cloud based is the way forward for any organisation wishing to minimise overhead, staff management issues and drive efficiency going forwards.
Inconvénients
The software is relatively new and still developing and at this stage it doesn't address 100% of our needs but Re-Leased do listen to our requests and have and continue to add to their software and hopefully we will get there soon.
Réponse de Re-Leased Software Company
Hi James,
Thank you so much for the review. The feedback you have provided here is phenomenal! It is great to hear Re-Leased is saving you time administratively.
Thank you James
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good product. Constantly developing with great support.
Publié le 20/12/2017
We were able to manage Opex at lot better. We were able to create regular/repeating payments to...
We were able to manage Opex at lot better. We were able to create regular/repeating payments to creditors.
Avantages
Matching of payments. Bank Reconciliation. Creditors payments. Month End. Reporting and statements.
Inconvénients
Management Fee setting can be made simpler. Managing Suspense Account - having to create an Income Invoice just to receipt to Suspense.
Réponse de Re-Leased Software Company
Hi Don,
Thank you for review. I have passed your valuable comments regarding the management fees and the suspense account to our product team.
It is great to hear that as a Finance manager you are enjoying the efficient Operating Expense management features the Re-Leased offers.
Thank you Don
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
It is overall good, very helpful with a few downsides.
Publié le 25/09/2017
Rent is sorted well on it. Also have all tenant related documents on it.
Rent is sorted well on it. Also have all tenant related documents on it.
Avantages
It's integration with Xero is really what makes it so valuable with rent payments and stuff. I would say that it's file storage facility is also very important.
Inconvénients
The rigid user interface, such as when you go through folder and click through things then previous tabs on it. Also you cannot preview files when wanting to open them, I also think there should be an easier way to edit documents than downloading, changing then replacing.
Réponse de Re-Leased Software Company
Hi Richard,
Thank you for your feedback, we really appreciate it.
Thank you for your comments on our document storage and editing capabilities. This is something we are looking at.
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Would highly recommend and finding re-leased incredibly useful for our company.
Publié le 22/11/2017
Avantages
Having all of our tenant information in one place was incredibly helpful, especially when various company members didn't share an office and needed to have something they could all access from different parts of the country/world. We all needed to see information about our properties and tenants but as this was constantly being updated we needed somewhere where the information could be stored, updated and accessed by us all. Re-leased has enabled us to check what was happening with various properties, check out tenant information and see what action had been or needed to be taken on a daily basis.
Inconvénients
It takes a bit of time to familiarise yourself with everything and load up information. I think once you've put the time in and practised moving around within the software, it starts to become quite logical and much less daunting. Initially you do need someone to talk you through how everything works and then it starts to make sense.
Réponse de Re-Leased Software Company
Hi Katie,
Thank you for your review. It's fantastic that Re-Leased can work as a communal portal for your company to manage properties and tenancies collectively, regardless of location.
Thank you Katie
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Wouldn't be here today with a clear mind and less stress without it.
Publié le 08/08/2017
A piece of mind
A piece of mind
Avantages
Re-leased caters to the property manager to add all the information on a daily basis and able to give the owners detailed and itemized reports on a monthly basis. Reconciling on a monthly basis is also comforting and reassuring.
Inconvénients
The learning curve, given how un-computer savvy I am.
Itemized maintenance work orders for individual properties.
Réponse de Re-Leased Software Company
Hi Geoffrey,
Thank you so much for your feedback! We really appreciate the time you have taken to review Re-Leased.
I glad that Re-Leased provides comfort and reassurance in your daily operations.
If you would like we can organise a session to go over work orders? I will contact you by email today.
Thank you Geoffrey
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to use
Publié le 18/06/2019
Commercial Property Management and Facilities Management
Commercial Property Management and Facilities Management
Avantages
It's easy to use, the interface is familiar and it works with Xero
Inconvénients
It doesn't provide an option to give a report on property management fees per tenancy, this would be helpful when doing budgets.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
First year has been a bit of a learning curb but the software is now starting to show real...
Publié le 14/11/2017
Has helped annual accounting due to the integration with Xero software.
Has helped annual accounting due to the integration with Xero software.
Avantages
Best attribute is that it intergrates well with Xero accountancy software, option to contact tenants viaSMS is also nice feature if you need to sent information/notices etc.
Inconvénients
Doesn't have a credit/debit card payment option for customers. Would like a option to raise repeat invoices such as deposit payments etc.
Réponse de Re-Leased Software Company
Hi Nicholas,
Thank you for taking the time to review Re-Leased. I have created a development ticket for you credit card payment suggestion. Although this process exists in Re-Leased, to have it titled as a credit card payment would be useful.
Thank you
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very comprehensive, user friendly and quality product which makes eases property management
Publié le 06/12/2017
Easy to manage multiple properties
Easy to manage multiple properties
Avantages
User friendly product, can access on tabs and mobile phones
Comprehensive product which includes management and finance both
Easy to manage multiple properties
Inconvénients
Need to put lots of information about the property which is quiet time consuming, but without doing this product will not be useful.
Réponse de Re-Leased Software Company
Hi Maruti,
Thank you for your feedback. It sounds like you are using Re-Leased on the go!
In term of property information input, there is an upload tool to speed up this process that I would be happy to show you.
Thank Maruti
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Helpful
Publié le 25/09/2017
Lots
Lots
Avantages
Its super handy to have everything in one easily accessible place. User friendly. Easy to use. So much capability
Inconvénients
That you cant preview files you have to download them then open them.
Réponse de Re-Leased Software Company
Hi Iza,
Thank you for taking the time to review Re-Leased. We are happy to hear you are enjoying the system.
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Handy tool.
Publié le 18/09/2017
Avantages
It lets me organize tasks, great service, tenants information, companies documents, it is fast, it lets me get finance reports.
Inconvénients
Nothing so far, everything is good and handy, it has been a nice experience for all the tools it provides.
Réponse de Re-Leased Software Company
Hi Katherine,
Thank you so much for taking the time to review Re-Leased, we really appreciate it!
It is great that you are taking advantage of the many features Re-Leased has to offer.
If any questions arise in the future, please contact me.
Thank you
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Great system to use. Would 100% recommend to a friend or colleague to use in their business.
Publié le 25/09/2017
Avantages
It is user friendly and easy to use. I like that you can do pretty much everything on the one system.
Inconvénients
It would be better if you could search for everyone under the same tenancy and send out emails/ correspondence that way with one button etc.
Réponse de Re-Leased Software Company
HI Danielle,
Thank you for your feedback. I like the correspondence button idea and I will pass it onto the development team.
Thanks again for taking the time to review our product, we really appreciate it!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Still find myself falling back on spreadsheets for more bespoke tasks. Like the autobilling...
Publié le 08/11/2017
Cloud based so can access from anywhere, can be a safety net on dates although when so many come...
Cloud based so can access from anywhere, can be a safety net on dates although when so many come through can almost get to the point where we dont actually look at them
Avantages
Autobilling, Budget v Actual reporting linked to Xero, ability to store documents grouped by tenant and buildings, Key dates calendar
Inconvénients
Rent reviews in arrears when all our billing is done in advance. Have had issues trying to link through to Scans attached to Xero invoices
Réponse de Re-Leased Software Company
Hi Donald,
Thank you for taking the time to review Re-Leased. I am currently looking into how we can set up the rent reviews with the support team and will be in touch by tomorrow.
Thank you Donald
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
we chose to interface with xero which works well
Publié le 15/11/2017
Avantages
it helps is make a minimal number of errors on key lease dates such as expiries, rent reviews and invoicing. human error minimized.
Inconvénients
difficult because our experience has been positive, so strangely not sure what to write in this section.
Réponse de Re-Leased Software Company
Hi Harold,
Thank you so much for taking the time to review Re-Leased. It is great to hear that you are enjoying Re-Leased and it is helping stick to key dates.
Thank you
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Great software, easy to use!
Publié le 09/10/2017
Avantages
Software is very easy to use and understand. Great features. Easy access to it from almost any device.
Inconvénients
Lack or better yet no access to customer support. No access to software from my smartphone or pad.
Réponse de Re-Leased Software Company
Hi Mel,
Thank you for taking the time to review our software.
We really appreciate your feedback and I am glad to here you are using Re-Leased on the move through multiple devices.
In regards to customer support, we have 24/7 support available through the Fresh Desk icon in the black bar of your Re-Leased account.
You can also email support@re-leased.com with any queries and a member of our international customer success team will address your questions promptly.
I will also email you with my direct line.
Thank you Mel, have a great day!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
A positive move from previous provider.
Publié le 18/09/2017
Helped organising my weekly tasks
Helped organising my weekly tasks
Avantages
Rents and repairs are on the same system and its easy to search for properties and tenancies. I like the Maintenance Hub its easy to send contractors all information.
Inconvénients
I would like to be able to upload email conversations. I would have liked some training with a Re-Leased team member present not on video call links.
Réponse de Re-Leased Software Company
Hi Rachael,
I'm glad to hear the Maintenance hub is helping with contractor correspondence.
I can see that uploading emails to Re-Leased is a priority for the Preston Road Womens Centre and I will ensure the development team is aware of these comments.
Thank you
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great system to use, especially if you are away from your office, you still have full access.
Publié le 30/06/2017
We have access to it away from our office, that is my best benefit.
We have access to it away from our office, that is my best benefit.
Avantages
This system is easy to use, navigation via the dashboard is the best. I would highly recommend this product to any business, small, medium or large.
Réponse de Re-Leased Software Company
Wow, awesome feedback Rhonda! We are excited to hear that our cloud-based functionality holds real value for your business. Thanks, Rhonda.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The support from Re - Leased has been superb, highly recommend them.
Publié le 25/10/2017
Easy to use and so this saves time leading to increased productivity.
Easy to use and so this saves time leading to increased productivity.
Avantages
Use of use, the dashboard is very useful. Overall Re- Leased is much easier, logical and clearer than other property databases I have used in the past.
Réponse de Re-Leased Software Company
Hi Susan,
Thank you so much for taking the time to review our product.
It is fantastic to hear Re-Leased is improving productivity at Unique Corporate Property Management Limited. I hope we can catalyse this efficiency in our sessions to come.
Thank you
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Released has been a great new platform for our business.
Publié le 09/10/2017
Avantages
I like how we can create invoices and that Released syncs with our other softwares. It is very user friendly!
Réponse de Re-Leased Software Company
Hi JP,
Thank you for taking the time to review Re-Leased.
I am glad you are enjoying the accounting integrations on Re-Leased, there are many more integrations to come!
Please let me know if you would like anymore information.
Otherwise, you can find monthly updates on the black banner of your Re-Leased account.
Thank you JP
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
It's been excellent
Publié le 18/09/2017
Avantages
It's very friendly and fast, so far I haven't encountered any issue since it's very easy to save the data. At the moment everything has been very helpful since it reminds me tasks that I need to do.
Réponse de Re-Leased Software Company
Hi Jennifer,
That is fantastic to hear. If anything comes up, please let me know and I would be happy to go through it with you and the Love UK team.
Thank you