---
description: ReviewTrackers : qu'en pensent les utilisateurs ? Lisez les avis sur ReviewTrackers, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ReviewTrackers - Prix, tarif, abonnement et avis | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des avis](/directory/575/feedback-and-reviews-management/software) > [ReviewTrackers](/software/102475/reviewtrackers)

# ReviewTrackers

Canonical: https://www.getapp.fr/software/102475/reviewtrackers

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> Le logiciel aide les entreprises à gérer et créer des évaluations en ligne, à s'engager auprès des clients et à répondre à leurs commentaires, et à recueillir des informations clés sur les clients.
> 
> Conclusion : 172 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.7/5** | 172 Avis |
| Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: InMoment

## Contexte commercial

- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Allemagne, Andorre, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade, Belgique, Belize et 154 de plus

##  Fonctionnalités

- API
- Actions découlant d'un événement
- Alertes mobiles
- Alertes par e-mail
- Alertes/Notifications
- Analyse de la concurrence
- Analyse de texte
- Analyse des campagnes
- Analyse des sentiments
- Analyse des tendances
- Analyse prédictive
- Analyse visuelle
- Automatisation des processus et flux de travail
- Benchmarking
- Bibliothèque de contenu
- CRM
- Campagnes multicanales
- Champs personnalisables
- Collecte de données multicanal
- Communication multicanal

## Intégrations (7 au total)

- Brandwatch
- Google My Business Review Manager
- Hootsuite
- OpenTable
- Tableau
- Talkwalker
- Zapier

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique

## Category

- [Logiciels de gestion des avis](https://www.getapp.fr/directory/575/feedback-and-reviews-management/software)

## Catégories connexes

- [Logiciels de gestion des avis](https://www.getapp.fr/directory/575/feedback-and-reviews-management/software)
- [Logiciels d'e-réputation](https://www.getapp.fr/directory/873/reputation-management/software)
- [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software)
- [Logiciels de rétention des clients](https://www.getapp.fr/directory/3876/customer-retention/software)
- [Logiciels de social listening](https://www.getapp.fr/directory/3833/social-listening-tools/software)

##  Logiciels similaires

1. [Trustpilot](https://www.getapp.fr/software/113149/trustpilot) — 4.5/5 (1202 reviews)
2. [Birdeye](https://www.getapp.fr/software/112535/birdeye) — 4.7/5 (702 reviews)
3. [GiveMe5.ai](https://www.getapp.fr/software/182703/grab-your-reviews) — 4.7/5 (86 reviews)
4. [Swell](https://www.getapp.fr/software/118523/swell-cx) — 4.6/5 (355 reviews)
5. [Yotpo](https://www.getapp.fr/software/91286/yotpo) — 4.5/5 (375 reviews)

## Avis

### "Great Product, Lots of Functionality" — 5.0/5

> **Jeff** | *21 mars 2018* | Taux de recommandation : 9.0/10
> 
> **Avantages**: Allows our restaurant to easily track customer reviews from numerous online review sites. We're able to see a quick summary/overview of our current standings on all of the most important platforms as well.
> 
> **Inconvénients**: Little pricy for us compared to some of the other similar services.  However, Review Trackers integrate with quite a few more platforms than some of the other services I've used.

-----

### "ReviewTrackers Review" — 5.0/5

> **Liezel** | *26 novembre 2024* | Hôtellerie | Taux de recommandation : 9.0/10
> 
> **Avantages**: What I like most about ReviewTrackers is you can easily search for reviews/feedback based on timeline/date range. It’s also user-friendly\!
> 
> **Inconvénients**: So far, there’s nothing I like least about ReviewTrackers because we are still using it at the moment.
> 
> The overall experience with ReviewTrackers is very good\! All the reviews either good or bad are captured which we use in decision-making.

-----

### "Dash board" — 3.0/5

> **Aida** | *20 décembre 2019* | Produits alimentaires | Taux de recommandation : 3.0/10
> 
> **Avantages**: Easy to see all platforms and easy to navigate the pages
> 
> **Inconvénients**: Is not accurate &#10;Response time ect &#10;I report back to store owners &#10;When the information is incorrect.&#10;My job becomes very difficult to keep their trust in the business
> 
> Great ideas &#10;Does help me when the figures are correct

-----

### "Helping us help our guests" — 5.0/5

> **Ryan** | *22 août 2023* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: We love that ReviewTrackers is easy to initially set up and its non-complicated functionality is a huge bonus.
> 
> **Inconvénients**: We wished that all reviews from every review site could be pulled in like how RTs pull in Google reviews.
> 
> We don't know what we'd do without ReviewTrackers now\!  Online reviews are huge in the restaurant industry.  Too many negative reviews could truly break down your store.  It's critical to engage with the upset guest as quickly as possible.  ReviewTrackers helps out immensely, especially in communicating with our guests directly.

-----

### "Great one-stop for all reviews" — 4.0/5

> **Michael** | *28 août 2023* | Automobile | Taux de recommandation : 8.0/10
> 
> **Avantages**: Was easy to integrate to social and other review site platforms. Makes it much easier to respond, manage, and review different stores all in the same place. Easy sort categories and makes replying to customers very easy.
> 
> **Inconvénients**: My biggest pain points have to do with the platform cache. If i refresh my browsers, new reviews don't show up until i navigate to one of the other tabs, and then go back to the reviews page. Other pain point is that I set up immediate notifications when we get reviews, but when i get a notification that a new Yelp review has been submitted, I won't see it in ReviewTrackers for almost 24hrs. There is also a large delay from when a customer submits a Yelp review, and when we get a notification that one has been submitted, or when they actually post. We've gotten Yelp review notifications sometimes from days ago (about 2 or 3). Makes it hard if they are a 1 star disgruntled customer for us to respond to, bc we can't fix anything at that point.
> 
> Overall experience is great though. Saves time from having to log into 4 separate platforms to keep track of reviews. Better to do all in one place.

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## Liens

- [Afficher sur GetApp](https://www.getapp.fr/software/102475/reviewtrackers)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/software/102475/reviewtrackers> |
| de-AT | <https://www.getapp.at/software/102475/reviewtrackers> |
| en | <https://www.getapp.com/customer-service-support-software/a/reviewtrackers/> |
| en-AE | <https://www.getapp.ae/software/102475/reviewtrackers> |
| en-AU | <https://www.getapp.com.au/software/102475/reviewtrackers> |
| en-CA | <https://www.getapp.ca/software/102475/reviewtrackers> |
| en-GB | <https://www.getapp.co.uk/software/102475/reviewtrackers> |
| en-IE | <https://www.getapp.ie/software/102475/reviewtrackers> |
| en-NZ | <https://www.getapp.co.nz/software/102475/reviewtrackers> |
| en-SG | <https://www.getapp.sg/software/102475/reviewtrackers> |
| en-ZA | <https://www.getapp.za.com/software/102475/reviewtrackers> |
| es | <https://www.getapp.es/software/102475/reviewtrackers> |
| es-CL | <https://www.getapp.cl/software/102475/reviewtrackers> |
| es-CO | <https://www.getapp.com.co/software/102475/reviewtrackers> |
| es-MX | <https://www.getapp.com.mx/software/102475/reviewtrackers> |
| fr | <https://www.getapp.fr/software/102475/reviewtrackers> |
| fr-BE | <https://fr.getapp.be/software/102475/reviewtrackers> |
| fr-CA | <https://fr.getapp.ca/software/102475/reviewtrackers> |
| nl | <https://www.getapp.nl/software/102475/reviewtrackers> |
| nl-BE | <https://www.getapp.be/software/102475/reviewtrackers> |
| pt | <https://www.getapp.com.br/software/102475/reviewtrackers> |
| pt-PT | <https://www.getapp.pt/software/102475/reviewtrackers> |

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