Avis clients sur authorize.net

Depuis que j'utilise ce logiciel je n'ai pas rencontré de problème car ça me facilite tellement les démarches pour paiement en tout cas c'est génial

C'est joli vôtre conception et vous devez apporter plus d'amélioration dans le logiciel pour une meilleure expérience

J'ai beaucoup aimé le système anti-fraude et ça m'a permis de me concentrer sur mon travail normal et la carte à jour qui est fabuleuse, bravo à vous

Le système de paiement local pour certains qui ne maîtrise pas trop le paiement en ligne

This is a widely used and accepted software. Lots of clients and their purchasing power makes their rates competitive.

User experience is terrible and disjointed. Impossible to look at your account holistically. Customer service was dreadful and not at all helpful. Outages were plentiful as were timeouts and errors.

Deposits are quick enough and usually only take a couple of days. Works well if you need to accept electronic checks.

Customer service is basically nonexistent. You're better off searching online forums for troubleshooting issues. Account specific resolutions take a ton of time.

We have been using Authorize.Net for years on our customer eCommerce sites. Setup is easy and payments are secure.

If a problem arises, our customers normally contact Authorize directly by phone. They won't usually respond to me directly since I am not the account holder. As the IT contact for our customers, it would be nice to more easily be able to contact Authorize without having to go through the customer for technical issues.

Authorize.net is extremely easy to use. I'll be honest - I probably don't use it to the full extent of the software. I generally do 3 things. 1. charge a credit card. 2. Look at our daily reports and 3. Use the transaction search. From time to time, I may look at unsettled transactions and change a setting but that is about it. You don't need to be tech savvy to understand the platform. It is easy, convenient and worry-free.

Honestly, nothing. I've been using it for over 11 years with ease.

Authorize.net is the standard in payment processing. For a complex and established ecommerce website, Authorize.net will offer the features needed and provides a trusted payment solution. Processing fees will be lower than competition like Stripe which larger volume businesses will benefit from.

The interface, lack of reporting, and complexity in setup is an issue for us in 2018 when options like Stripe can be setup and running in a few hours vs days with Authorize.net

Authorize.net is fairly simple to set up, customize, and connect with other software. Giving customers the option to pay invoices online saves me a ton of time.

Of course, there are fees to use any payment processor like this. I feel like the fees can be a little high, but it is what it is.

You can accept any card payments which gives ease of payment and receipt, processing sales is never easier!

As a business you wanna cut down costs and though their rates are fair, youre expecting more options to cut down costs.

I've used Authorize.net as a payment gateway at multiple organizations. It is fairly easy to use and intuitive when it comes to basic functions like payment processing, refunds, looking up transactions. They have a live chat customer support feature which is really handy.

The security features can be very confusing and the resources they have for explaining them are adequate but could be a little more clear. Sometimes the instructions on their FAQs dont seem to match what I actually see on my screen, so I've had to reach out to customer support for pretty basic stuff. Luckily their customer service is pretty good.

The greatest thing about Authorize.net is that their merchant portal is so easy to navigate. If we need to void, issue refunds, or manually authorize a card-- it's so easy to do and find on the left-hand side of the website. If there is something we're not able to quickly do, their FAQ/help page/customer support is great. Receipts/confirmations are automatically sent to the internal contacts that we've chosen--there's even an option to send the receipts directly to the customer. This program is incorporated into our other main software (ShopVox) and works seamlessly.

There isn't anything that I dislike about this software.

This software makes it so easy to process payments. It was very easy for us to build the bridge between our main software and authorize.net to process all payments through them. The website requires no training and doesn't have a million options of choices to pick from like some do- everything is very self explanatory! Their customer service is great and gets back to you quickly.

I don't have many complaints about Authorize.net except the reports. They are very confusing and it is hard to know which report you are supposed to be using and when. They don't provide a great description of each report.

Authorize is really easy to use. Some payment processing platforms can be difficult and frustrating to use. When processing a payment using Authorize, you simply fill out the necessary information and you're done. If the transaction is declined, it will even tell you why, which is helpful when people want to know why their payment didn't go through.

I like pretty much everything about the software... at least the functions that I use regularly and am familiar with.

I like the authorize.net’s online portal is easy to navigate and find transactions.

I wish there was a way to do unmatched refunds for older transactions.

This Gateway works extremely well - you can set up recurring charges. The CC expiration date can be automatically updated.

I'd like to be able to change the next charge date on a Recurring charge. Or I'd like the ability to only do charges on a weekday...so, if the 1st falls on Sat, I'd like the charge to happen on the 3rd.

I don't feel like I use Authorize.Net to its fullest. My primary use falls under the reports, but I appreciate the ease of use.

The biggest con is probably feeling like I am under utilizing the software.

We used this to accept payments and integrated into a multi-store shopping cart site. Initial integration came from both Authorize and the shopping cart program. They knew the information regarding Authorize, so the integration went well.

Pricey in the beginning. Take a look at the fee associated with everything before committing. What is the break even point to using this program.

Easy awesome way to have your payments run through your merchant account. We have ours integrated with a billing system and it run's smoothly with virtually zero problems.

There is not a printable format for the eCheck monthly statement so that makes it cumbersome to enter the fees.

It is rock solid and very easy to implement. Their support team is fantastic and available 24 hours a day. Used them for many years for every e-commerce website we own, which is 4.

Honestly, do not know any. It is another great software company with a product that works as promised over and over again.

Very user friendly on the charging of credit cards and checks. Reliable and quick to use. Daily use is excellent for these purposes

The reporting of void transactions or credit card chargebacks isn't easy.
Searching for a transaction is not easy. The reporting functions do not fully work for me.