authorize.net

4,5 (190)
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Traitement de carte de crédit pour les commerçants de petite et moyenne envergure

Note globale

4,5 /5
(190)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,4/5
Simplicité d'utilisation
4,3/5
Support client
4,3/5

91%
des utilisateurs recommandent cette application
Classer par

190 avis

Moïse
Note globale
  • Secteur d'activité : Cosmétiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Authorize.Net est fabuleux

Publié le 21/06/2023

Avantages

Depuis que j'utilise ce logiciel je n'ai pas rencontré de problème car ça me facilite tellement les démarches pour paiement en tout cas c'est génial

Inconvénients

C'est joli vôtre conception et vous devez apporter plus d'amélioration dans le logiciel pour une meilleure expérience

Martin
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Authorize.Net le meilleur

Publié le 14/03/2023

Avantages

J'ai beaucoup aimé le système anti-fraude et ça m'a permis de me concentrer sur mon travail normal et la carte à jour qui est fabuleuse, bravo à vous

Inconvénients

Le système de paiement local pour certains qui ne maîtrise pas trop le paiement en ligne

Pedro
Pedro
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

It's good and it works

Publié le 04/03/2024

Avantages

It's easy to use and to integrate with ecommerce solutions

Inconvénients

Not that cheap for micro businesses that deal with micro values

Jared
Jared
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 4.0 /10

Standard Payment Gateway

Publié le 10/06/2020

Authorize is fine as a gateway but not one I would recommend above Stripe for accepting payments. I...

Authorize is fine as a gateway but not one I would recommend above Stripe for accepting payments. I would recommend it over Paypal, but I still tend to suggest most people consider Stripe.

Avantages

Authorize.net is a simple gateway allowing you to process credit card payments and ACH transactions. It's integrated with lots of applications out there, which provides a great amount of flexibility.

Inconvénients

The UI is very dated and overall system is a bit antiquated. I'd much rather use Stripe as a gateway. They also charge a gateway access fee, which Stripe doesn't charge.

Jay
Jay
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Holds Funds like PayPal Does - Avoid.

Publié le 03/12/2019

I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in...

I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk

I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers.

My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid.

Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions.

Avantages

It was very easy to set up recurring payments and sync with my webmaster.

Inconvénients

- The UI is extremely outdated and looks like it's from the early 2000s.
- Your invoices are not customizable and they look tacky
- Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult
- Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter

Alternatives envisagées 

QuickBooks Online

Pourquoi passer à authorize.net

I moved to QuickBooks.
Valentina
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

authorize.net Is a Powerful, Essential and Reliable Tool

Publié le 29/04/2024

Avantages

I like the effcetive features of authorize.net.
authorize.net has been meeting our needs due to its reliability.

Inconvénients

authorize.net has powerful features.
It has been so amazing to use authorize.net.

Carla
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

authorize.net: A Reliable Visa Solution

Publié le 21/04/2024

Avantages

This visa solution has been reliable and easy to use.
authorize.net has great capabilities.

Inconvénients

I like all the features of authorize.net.
No dislikes for authorize.net.

Valerie
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 4.0 /10

less expensive versions

Publié le 07/12/2023

it is okay, but possibly will be looking for less expensive options that might be mobile

it is okay, but possibly will be looking for less expensive options that might be mobile

Avantages

very nice staff, always helpful when I need it.

Inconvénients

small businesses need less expensive options, I do not have a credit card option to scan out in the common room, just my computer. The hand held unit that I was given years ago, never worked and [sensitive content hidden] never tried another option.

Santhosh Kumar
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Authorize.net is controling of financial transactions

Publié le 15/08/2023

as an accountant Iam a user of Authorized.net for the controlling and identify the error while...

as an accountant Iam a user of Authorized.net for the controlling and identify the error while doing the payments

Avantages

In Authorize.net I like mostly it is useful for merchants and vendors for controlling the payments of their customers. It is very secured software and we can control fraudulent transactions.

Inconvénients

Authorized.net need to implementation on cutomer id with recrring card details removing if it is impelmented it will helpfull to many vendors like us so we can easily identify the error while doing the transactions

Abhilash
Note globale
  • Secteur d'activité : Textile
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

authorize.net Is a Recommedable Solution

Publié le 13/05/2024

Avantages

The functionality of authorize.net is efficient.
Its reliability makes it a wonderful tool for payment processing.

Inconvénients

I like all the features of authorize.net.
authorize.net has zero issues.

Bradley
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Great compliance tool for pro users...

Publié le 07/02/2024

Avantages

Ease of setup and integration with existing web platforms.

Inconvénients

Customer support was a tad lacking. Took far too long to get answers to generic questions.

Vipul
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

best way to manage eCommerce business on authorize.net

Publié le 18/08/2023

Nothing more one can ask for do ecommerce business on authorize.net platform.

Nothing more one can ask for do ecommerce business on authorize.net platform.

Avantages

reporting is the best features to check daily details of volume.

Inconvénients

Nothing so far as most of the features used is getting the best result of data to work on for business strategies.

Joe
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

A Bit Dated, But Functional

Publié le 19/08/2021

Overall, positive experience. Had one day where the servers went down and were unable to take...

Overall, positive experience. Had one day where the servers went down and were unable to take payment for a couple hours. Other than that, zero outages or complaints.

Avantages

We've had very little problems with fraudulent payment attempts. Security settings are quite customizable and ease of setup is good.

Inconvénients

The interface is a little outdated. Other processors like Square and Stripe feel more sleek and modern, more navigable.

Alternatives envisagées 

Stripe

Pourquoi passer à authorize.net

Ease of setup with our software and employees familiarity of Authorize.
Charline
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great customer service

Publié le 24/02/2024

Avantages

Great customer service, helpful on the phone!

Inconvénients

None so far, been a new user recently. No complaints yet

Becky
Note globale
  • Secteur d'activité : Édition
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Authorize.net valuable service

Publié le 17/07/2023

Avantages

The product is easy to use and provides a critical function (online ordering)

Inconvénients

Seems like there are some unnecessary hoops to jump through for different levels of sales.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Quick Onboarding for new merchants

Publié le 12/06/2023

Avantages

Virtually every major e-commerce platform integrates with Authorize.net. It's fees are comparable to most other major processors. Very simple to setup and on board. No complaints from customers.

Inconvénients

I personally haven't run into any problems setting it up. Rates are comparable to competitors. Might be nice to see better deals there.

Alternatives envisagées 

Square Payments
Smriti
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Digital Payment Option

Publié le 30/03/2024

Avantages

I have used this app for a very limited time but I liked its versatility in terms of payment solutions.

Inconvénients

It was very expensive even for very limited transactions that we use this application.

alejandra
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

auhtorize.net as part of payment processing for our business has been a great resource

Publié le 11/01/2023

its been a great experience we are even to have a acess to know the amount coming in and easy way...

its been a great experience we are even to have a acess to know the amount coming in and easy way to placed refunds

Avantages

always efficient and eassy to use, customer even receives his auth transaction email on time no worries about it

Inconvénients

the times i have contacted customer support has been a struggle

Brian
Brian
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Very Useful CC Gateway

Publié le 24/04/2019

Authorize.net is really a payment gateway for your site or business. We have utilized the mobile...

Authorize.net is really a payment gateway for your site or business. We have utilized the mobile application for 1 off transactions and have been pleased with how it works. It is not made to be your whole inventory tracker in the least bit, but it does its job for the occasional transaction. We have been using the gateway on our sites for years. We have used Magento, and WooCommerce and now Shopify for our site. We did have some issues with WooCommerce and finding plugins for the payment gateway that worked for all we needed it to. That being said, for the majority of the time it has worked.
Thank you

Avantages

It really has never failed us when utilizing the application to run transactions on the go. It has worked for us for years.

Inconvénients

Integrations with WooCommerce has proven difficult at times. We have utilized the official plugin for some time, but that has recently started to have problems for us. We ended up switching to a new backend for our site. We'll probably still be utilizing Authorize.net though.

Kenneth
Kenneth
Note globale
  • Secteur d'activité : Armée
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING

Publié le 02/11/2018

Customer service and adaptability of the system with our CRM has been very positive for us. When...

Customer service and adaptability of the system with our CRM has been very positive for us. When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down.

Avantages

Authorize integrated flawlessly with our CRM system. It was one of several options for donor management and processing that was compatable with our CRM. We researched each available system and Authorize was both suggested by a fellow non profit as well as seemed to meet our requirements.

Inconvénients

Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization.

Judith
Note globale
  • Secteur d'activité : Collecte de fonds
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Authorize.net (former user)

Publié le 15/09/2022

My overall experience was good. We got a lot of help setting it up from start to finish and...

My overall experience was good. We got a lot of help setting it up from start to finish and in-between.

Avantages

I liked that I had a lot of options when it came to reporting.

Inconvénients

The cost was getting to be a little prohibitive.

Dave
Dave
Note globale
  • Secteur d'activité : Services d'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

My go to payment processor

Publié le 04/12/2019

Overall, highly recommended. We've never had any serious issues with Authorize.Net's service.

Overall, highly recommended. We've never had any serious issues with Authorize.Net's service.

Avantages

We have been using Authorize.Net for years on our customer eCommerce sites. Setup is easy and payments are secure.

Inconvénients

If a problem arises, our customers normally contact Authorize directly by phone. They won't usually respond to me directly since I am not the account holder. As the IT contact for our customers, it would be nice to more easily be able to contact Authorize without having to go through the customer for technical issues.

Jessica
Jessica
Note globale
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Authorize.net - Easy to Use

Publié le 19/09/2018

Avantages

Authorize.net is extremely easy to use. I'll be honest - I probably don't use it to the full extent of the software. I generally do 3 things. 1. charge a credit card. 2. Look at our daily reports and 3. Use the transaction search. From time to time, I may look at unsettled transactions and change a setting but that is about it. You don't need to be tech savvy to understand the platform. It is easy, convenient and worry-free.

Inconvénients

Honestly, nothing. I've been using it for over 11 years with ease.

Jessica
Jessica
Note globale
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Authorize for Small Businesses

Publié le 23/07/2019

Avantages

We have been using Authorize.net for over 10 years with no complaints. We use it strictly for online credit card processing both manually and on our website. The website is super easy to use and navigate. We recently added the fraud detection suite to our account that Authorize has available. We are very happy with the results and the filters you are able to place to control fraudulent activity.

Inconvénients

Nothing. We have been very pleased with this software.

Maria
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

EASIEST AND SIMPLE

Publié le 29/07/2021

Overall very pleasant. Easy for clients to use and for us as the team to use.

Overall very pleasant. Easy for clients to use and for us as the team to use.

Avantages

Easy for clients to use and for us as the team to use.

Inconvénients

Have to have a second place to login vs it being integrated into our system. Just preference though.