
MyTime
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117 avis
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Makes scheduling a total dream
Publié le 24/09/2017
Avantages
Easy to use, great support, sooooo streamlined! They really make it easy to use, which makes running my business(es) much easier
Inconvénients
Hm... I guess I'd like to be able to link up multiple google calendars? My situation is weird though and I suspect no one else would need this feature
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
A hairstylist on Mytime
Publié le 04/08/2018
We originally chose Mytime because our clients were looking for a more modern and easier way to book their appointments. For a long time we were a standard Paper Booking system.
Our clients LOVE being able to book online at their own ease. Many don't have the time to call during business hours, and they love being able to book at 10PM if necessary. We have greatly enjoyed their system's convenience and our clients have too!
Avantages
I love the ease of booking appointments from an app. Also, Mytime links to my other accounts like Facebook and Google, connecting my ratings and comments from other places. Also when connecting multiple forums it allows me to add "book now" buttons with automatic links back to Mytime.
Inconvénients
There are often odd bugs in the app. At random times it will not allow me to block off my schedule or it wont let me switch profiles from personal to business. Managing the App/profile can be a lengthy process to learn, but once you have each process memorized it is very convenient to have.
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Frustrating Booking System
Publié le 30/06/2022
Overall it's not a very efficient Booking System when there's other things out there that have far more useful features. In a small scale Salon this should be fine, but anything over 20 dogs a Day for Capacity this is just outdated.
Avantages
Automated Alerts for Customers for their future Appointment the next Day. Can disable online booking for Customers
Inconvénients
Very outdated technology, has no alert icons, has no indication if you have multiple pets from the same owner expected, same issue occurs at checkout with multiple pets. Long wait times for Customers to Book while you're following up with any manually inputted Staff notes on Pet Profiles at the bottom of the profile. Issues with Retail POS items and trying to process a return
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
My Time adds hours to my day.
Publié le 23/07/2016
Easy to use. A few clients have managed to make mistakes in scheduling but it is rare. This app has been a huge help to me.
Avantages
s a massage therapist I can't answer the phone when I am working. My Time lets my clients schedule quickly without phone tag.
Inconvénients
The software is great. My only critical remark is they don't email statements to me when they take payment from me. And their website could be more user friendly- such as an easier to find log-in button on the front page.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Usually amazing!
Publié le 15/09/2016
Customer support is really the only pause here...it used to be above expectations and now follow up is needed for recognition of issues and multiple calls or emails to find solutions.
Avantages
The continuity of image it creates for my business!
Inconvénients
Every improvement or addition seems to come with bugs.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Best tip I got from a hairdresser was not about hair
Publié le 19/09/2016
I am not a geek but this was easy enough for me to use and teach my staff to use. I learned about this software program from the hairdresser in the shop next door.
Avantages
I need to be in front of clients and not playing phone tag to set appointments. Many of my clients jumped onboard right away to set their own appointments. Others are coming along once they get over the initial scare.
Inconvénients
I need to allow clients to pick if I am working with them in person or by phone or screen share. At this time, they can only write that in the comments section if they know or remember to do that.
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
It's the best booking software for small businesses!
Publié le 10/05/2017
Avantages
I love that my hair clients can book online and it frees me up from having to do it all. I love how the schedule keeps me organized. The online booking connected to my Facebook page was the main reason I chose MY time. These days, you don't really need a website, if you have a Facebook page. Also, I love how the Mytime calendar syncs with my iPhone calendar.
Inconvénients
The only thing I would like to see is a CAPTCHA when someone books, to make sure it's a real person. Other than that, nothing at all.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
We've had a great experience using MyTime for Salon scheduling.
Publié le 01/08/2018
It has helped make running my business easier.
Avantages
I like that it integrates with our website and google and automatically sends out requests for reviews, appointment reminders and follow ups.
Inconvénients
They are missing some key reports for running a business. There is no way to track client referrals even though there is a report for it.
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
MYTIME has helped me grow my business exponentially in a very short time!
Publié le 07/12/2017
Avantages
I love that MYTIME offers online booking that is extremely easy for my customers to use! My customers love being able to book online whenever and wherever they want! My groomers love that MYTIME is like having a very smart receptionist on staff at all times! MYTIME is always adding new features which is awesome
- Secteur d'activité : Santé, bien-être et fitness
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
MyTime is part of my team
Publié le 17/11/2015
I will to add to this later! MyTime keeps us so busy between connecting with our current clients and marketing to our new local customers, im too busy shopping for my seccond location opening in next year!
Avantages
Always available for genuine help.
Inconvénients
because of the new technology they are marketing for the US, there has been a few changes in they processing that make it a bit more time consuming to track some things, but again, every time i need help, i just give them a call.
Réponse de MyTime Traduire en Français
Thank you, Kristen!
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
One of the best investments I have made. I love this service and especially the customer...
Publié le 08/08/2016
I switched to Mytime from another service I've used. Mytime has been great implementing some of the changes and improvements I recommended to help my business. Great product and exceptional customer service.
Avantages
Not having to deal with a separate merchant account. My cancellations have also have gone down since people have to leave their credit card information.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
My helping hand
Publié le 21/07/2016
With my type of Mobil business I need a few more functions to make it perfect for me. It has helped me with having employees and scheduling. My time does try to help and fix what they can. They are changing and updating all the time. I feel soon they will have the options that I need.
Avantages
Having the schedule on my phone. Texting my clients reminders of there appointments. Credit cards saved so that I can easily charge for noshows
Inconvénients
the online scheduler doesn't work for my type of business
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Big fan of this software.
Publié le 02/11/2021
Avantages
I did a lot of research into different CRMs for my business. MyTime was by far the best.
Inconvénients
Sometimes the mobile version does not update.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Makes for a fluid and efficient day
Publié le 16/10/2017
Avantages
I like being able to book appointments of my clients on the spot myself when they reach out. Also like being able to book people on the spot when Im out and about.
Inconvénients
The only issue I've experienced with Mytime has been when the system has gone down. When its been booted back up there's been errors to the book that weren't there before.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great customer service. They did help my business grow!
Publié le 01/09/2017
I had been looking to do online bookings for a while. I couldn't ask for a better vendor than MyTime. There are some minor customization that they are not able to fix, but other than that everything was great!
Avantages
Easy integration, great customer service. They really go out of their way to help ensure that I understand and am utilizing the software. They also have a lot of preset options for lots of different industries.
Inconvénients
As each industry is different, there are some minor tweaks on my checkout process that they are unable to customize. I had several customers book my services incorrectly and were charged incorrectly because of this. There are ways around most of these kinks, it is just a little less efficient.
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Nifty system for service professionals.
Publié le 21/07/2016
MyTime keeps all my appointments organized. My no show rate has fallen to a minimal.
I have had some technical strangeties with the tagged customer promo email blasts. For this reason, along with the absence of automated campaigns, whereby I can send out a series of emails in sequence, I could not give out higher stars in some productivity areas. MyTime is led by a great executive team and I'm sure they will work out the bugs and expand in product services.
Avantages
MyTime just keeps me organized. Easy to set up. Communicates with customers. No fuss appointment managing. Love it!
Inconvénients
Some bugs need to be worked out in area of email contacts and more automation capacity. Meaning, we click a tab and preset emails are sent in a campaign sequence.
- Secteur d'activité : Automobile
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Big fan of MyTime
Publié le 25/08/2016
Avantages
My shop started using MyTime a few months ago and it's good. We didn't take appointments before. People would drive up, wait in line. Customers like calling ahead and a lot of them just go to the website now. It's been great to track customers history and cut down on slow times.
Best thing is that we can be dirty doing an oil change or whatever, and we barely have to touch the computer to see the schedule. or techs will check their phones. Pretty cool!
Price is great and it's been great for business. Happy with MyTime!
Inconvénients
mmm I can't think of any complaints. Maybe it would be nice to be able to order parts through it too so maybe someday!
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
I like it
Publié le 26/03/2018
Avantages
Easy to use and after the upgrade it got even easier. Very easy to keep track of customers and times.
Inconvénients
Sometimes it's hard to tell between am and pm times. You have to get set in a contract to use the product.
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
automated secretary
Publié le 15/09/2016
This has opened my appointment book up so I don't have to be the one to make the appointments. Clients can book online and see exactly what is available. Usually avoids being double booked.
Avantages
online booking for customers
Inconvénients
double booked me fixed now
- Secteur d'activité : Vente au détail
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Recommend MyTime for groomers
Publié le 25/08/2016
Avantages
We started using mytime about a year ago and definitely recommend it. It's reliable and easy to reach them by phone anytime I need them. Their scheduling and marketing work well and my clients like it. Glad I went with them!
Clients are easily able to book online, which is great. And automatic appointment reminders and confirmations just happen - I don't need to do anything.
Inconvénients
No complaints. Everything has worked well so far and they've been available for any issues on the phone quickly.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The Best Scheduling App
Publié le 03/09/2018
Avantages
What I liked most is that not only you can schedule your appointments, but you also get reports on the appointments and revenue, which is very helpful. It is also easy to use.
Inconvénients
The only downside is that there is only a daily preview of the calendar and you can't get a whole view of the entire day, but you need to scroll up and down the app.
- Secteur d'activité : Agriculture
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
If you don't use this software, your using the wrong one.
Publié le 14/10/2018
Avantages
Best point right away is the way you can schedule appointments online. That combined with their emails and text for getting more reviews as reminders to customers.. this software is a winner in all areas
Inconvénients
It is hard sometimes to find something wrong with a software.. This is going to be one of those time.. I love this program.

- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
VERY GOOD EXPERIENCE. USUAL FOR RECORDING TIME SPENT FIELD SERVICE ACTIVITIES.
Publié le 12/07/2018
IT HELPS ME TO MANAGE THE RECORDING OF MY FIELD SERVICE TIME.
Avantages
TELEPHONE DATA MERGES WITH CONTACTS IN PHONE DATABASE. HENCE, YOU CAN MAKE A CALL IN THE APPLICATION. ALSO, I LIKE THE STATISTICS FEATURE OF THIS SOFTWARE.
Inconvénients
THE NAME SORT FEATURE OF THIS SOFTWARE CANNOT MERGE WITH YOUR CONTACT LIST ON THE PHONE. IN SETTING UP A CONTACT, YOU HAVE TYPE DATA ALL OVER AGAIN.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Really enjoying the software for the most part
Publié le 01/01/2018
Avantages
Very user friendly for myself, the business owner and for my staff. For the most part it's been working nicely for us and is making things much more streamlined
Inconvénients
There are some minor functionality issues but they are open to feedback and suggestions to help improve the system.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Great customer service. So far its been great!
Publié le 03/11/2017
Avantages
Easy for clients to book. Gives us less time to focus on the client rather than booking/checking out
Inconvénients
Still some glitches with adding tickets together for services and adding product to tickets. Also the card swiper has been out of stock for months.