Avis clients sur Extensiv Order Management

Skubana offers an easy to use, well supported, cost effective platform to ship, track inventory and manage sales data. We use it for retail and wholesale, international and domestic shipping.

After five months we decided that Skubana has a lot to offer its end user, but it was not a good fit for us as a pure Amazon FBA seller. PO's were auto-generated; however, we had to review each one to ensure it was profitable and a proper order to place at the time (projections were off even after 90 days of data collection). Furthermore, we had a very poor experience communicating with the the support team. It seems we had an account coordinator, who was always available and very helpful, but beyond that - the entire organization felt like a sales team. When it came time to communicate, they were mum and quite difficult to get a hold of. Business development is key to small business (we understand that as a small business) but client relations is even more important. "Disappointed" is the understatement of the year for us in describing our experience.

We've been looking for years for a solution to support our fast-growing multi-channel ecommerce business. We tried several other 'competitors' (though, I would not call them that), but they were all missing the pieces to the puzzle. Skubana was the first software solution to have all pieces to the puzzle. This sets them apart in the industry. They get it. They were built from the ground-up knowing the limitations of their competitor's offerings. They made sure they could address those missing pieces. Chad and his team have been top-notch and it has been a great pleasure working with them from launch to running day-to-day operations. I would highly recommend Skubana.

Our goal at the beginning of 2014 was to find and implement an inventory system across all of our selling channels. It took us over 2 years and many failed attempts. Luckily we found Skubana this year. Finally, I have an accurate view of my sales, inventory and many other perks that make running this business fun again.

The number 1 item I am looking to do in my businesses is automation. When I learned of all the automation features in SKubana it was a no brainer to get it. Many repetitive and time consuming tasks has been set for me in the software and frees me up to do other things ie product research, strategy, play with kids :) etc. I figured if I saved 1 hour a week (I save way more time than that so far) then this software is worth its weight in gold. Thank you for creating Skubana!

We are a fast growing e-commerce business whose sales were outpacing our ability to manage them. We needed a software solution to help us better manage purchasing, order processing, and multi-channel inventory tracking. Enter Skubana. Chad Rubin (CEO) is someone who understands the needs of companies like ours because, well, he runs one. He understands the challenges of scaling an e-commerce business, and has brought some very bright people onboard to help create an excellent tool for anyone in our field. The customer service has been exceptional, and we truly look forward to continuing to grow with Skubana as a key element of our success.

When running an ecommerce business, you look for the tools that are going to put you in position to succeed. Skubana is definitely one of those tools. It came highly recommended by my accountant, and it's one that my ecommerce business will never be without.

Good

I am glad we gave Skubana a shot it helped us automate more of our business, saved us a considerable amount of $$ on payroll and overall just helped us grow our business over the last year plus we have been using them.
I do not usually write reviews, but felt the need to do so in this case with the hope it will help others that find themselves in the same situation i was in.

Love Skubana. Would highly recommend this tool to anyone looking to keep track of their SKU's. I wouldn't go back and try manually keeping track of them for nothing after discovering Skubana.

Pretty much I ‘watched’ a demo by [SENSITIVE CONTENT HIDDEN] SKUBANA and he talked about running a 8 figure business with I think he said 1 person? I now run my operation with my wife part time along with myself (full time). We were operating with 3 other employees before we switched over to Skubana. I’m not a 8 figure seller yet but I can easily see who I can keep scaling with Skubana.

Mostly pleasant, some hiccups with missing shipping labels.

Vast improvement in efficiency processing orders. This app is everything we hoped it would be from the simplicity of use to the excellent customer service

It has been great! Skubana is an important part of our business and has allowed us to manage our inventory as we have grown to thousands of SKUs

We switched from Quick Books Enterprise to Skubana about four months ago to streamline our process and maximize efficiency. Our business model is based on drop shipping from multiple manufacturers and sales orders coming in from multiple channels and market places. Skubana allowed us to automate connections to both, suppliers and selling channels, which saves a ton of time. Even though we are still learning our way around, Skubana team has been extremely helpful throughout this process. The customer representative was instrumental in getting us set up and one more representative who is my go-to guy on daily basis. He is not just exceptionally knowledgeable and experienced, but also very personable and patient. Working with other ERP systems in the past (Infor Syteline and QB), it is very refreshing to be able to reach your support guy at any time and actually get solutions to your problems. Switching to Skubana was a great move for our business, as there is no way we would've been able to keep up with the growth we're experiencing without that team.

They also get back to you immediately and answer all my questions - this is huge.

It's amazing, the number of tools included in the Skubana eCommerce management system. My biggest challenge has been to make sure all data is entered so the system can work.

The Inventory and the Analytic's Program it self gave me a much better idea were I'm making and were I'm loosing as a seller and the Platform is just great!!!

And i want to say too that the customer service is the best with Skubana, Chad Rubin the CEO and Abdullah My Account Manager gave me how much time possible to learn the program at no extra cost at all VS. other ask for training and setup fee..

I can quickly access shipping information when dealing with our inventory.