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45 avis
- Secteur d'activité : Internet
- Taille de l'entreprise : 10 000+ employés
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Easy To Use and Integrate
Publié le 13/10/2015
This is an incredible software solution. It's easy to utilize, simple to integrate, and work through. The feature list is absolutely grand. It has everything you could possibly need to control signage, display, and more. You can even tie together RSS, Social Media, and other API solutions. Whether you want a simple display, or you want to have something scrolling with automated updates throughout a given time, you will find that this can assist with ease. I like the compatibility over the web, using a desktop worked great, laptop functions worked well too, and of course using a smartphone was interesting. Overall, this is a solid app, easy to use, and comprehensive in terms of compatibility and features.
Avantages
Easy to use, integrate, and push forward. The automated updates, API functions, and audio compatibles were great too. Simple, no need to be a tech guru to figure this out.
Inconvénients
None that I could find, honestly.
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A one stop shop platform!!
Publié le 12/07/2018
Easily promote your company's message while utilizing up to date features and technology!
Avantages
This platform has worked its magic to promote our company message across the US within 8 facilities. The ability to add features such as RSS feed, animations and sending messages that really pop has increased employee morale while utilizing technology. We plan on using this platform for many years to come !!
Inconvénients
If you have weak internet connection,there is a potential that the system can go down and will need a reboot of the software.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Great Promise, exceedingly poor delivery
Publié le 01/03/2019
My overall experience with Mvix is supremely disappointing, because I had high hopes. The software, as I noted, boasts excellent potential - the problem is, it simply does not work as it should. The support process was maddening as well - I deployed 5 screens for my biggest and longest held client, and the end result is cost overrun due to never ending issues.
I would not recommend this software to anyone - in fact, I would venture to say don't even waste your time with a trial presentation.
The presentation will make you feel the platform is outstanding - it is anything but.
Very disappointed in this software.
Avantages
The platform has an excellent array of features - many types of media can be used, as well as the many built in widgets. Getting to know your way around the platform is easy, especially if you work in the tech world, were software can be a jungle. This platform has a very clean look and straightforward but very flexible methods of using it.
Inconvénients
The software is horribly unreliable.
The WYSIWIG for building templates is terrible, requiring unwieldy placement of zones in order to get the actual full screen to look clean and professional. Clocks randomly changing to incorrect times. Widgets simply stop working for no apparent reason - just an empty zone where your content should be.
Entire screens just go black for any number of reasons - one of which is no discernible reason at all. Push out a content update? Boom, black screens.
Customer support is terrible as well. Initial responses for issues is actually swift; however, the responses are inept and useless. Different techs contradicting others, and techs sending condescending and trite emails to simple questions - all the while never having found a solution to the 2 weeks of non-stop issues.
Our initial point of contact with MVics simply stopped answering calls and replying to emails.
I paid for 2 1 hour training sessions, and the trainer was well trained - but only when exactly on script. Questions about using various features were poorly demonstrated with no actual test data to show during the training.
Save yourself a LOT of headache, and search for a better solution.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Quality product. Great Value. Easy to Use
Publié le 26/01/2022
Our hotel has used the signage for about 6 years. Quality product. Good value for the price. Easy to use.
Avantages
Easy to use. Like internet-based access so i can even update from home.
Inconvénients
Since we run the signage 24/7, we occasionally run into problems with software updates. However, if needed to be repaired, MVIX help desk is usually quick to fix.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé Autre pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Information beamed from screen to your pupils.
Publié le 08/03/2021
Avantages
Remote access without having to update, it's an all-inclusive package that makes it easy to create a looping presentation without having to have a separate computer set-up. Giving you access no matter where you are at.
Inconvénients
Most of the better features are locked behind a paywall of sorts unless you buy a bigger package. This is fine, but there are a few things that'd be nice if they'd unlock by microtransaction so that you could access them, minor things. Otherwise, if you have a good graphic designer with a little bit of creativity this software is perfect even at the base.
- Secteur d'activité : Médias de diffusion
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Satisfied Customer for BB PEG channel use
Publié le 27/04/2020
Avantages
It's easy to navigate through software. User friendly.
Inconvénients
I would like better control of all media. ie: programming a video time slot would benefit me...I need programming capability play a Video at 7pm then stop and resume Bulletins at 8pm for example.
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Mvix is the best!
Publié le 29/09/2016
I spent time searching for the absolute best solution for our company and I found it in Mvix.
We currently have one installed on our lobby TV and plan to buy more in the future for other locations. It's so easy to centrally manage them from anywhere!
Avantages
There is no better value than a Mvix media player. They perform every bit as good, if not better than top dollar media players. This is the ONLY company I have found that offers their software for free after purchasing the device, everyone else charges high monthly fees to use their software in addition to having to purchase their much more expensive device.
Mvix XhibitSignage is robust and has everything I wanted and more! It is extremely easy to use. I really enjoy working with it.
Most importantly, their Customer Service is excellent. It's very hard these days to find companies that truly pride themselves on customer happiness after they've spent the money. Mvix is there for you when you have questions they are knowledgeable and friendly and have followed up with me multiple times to see how things were going and if we need some help.
Inconvénients
My only regret is that I don't have more TVs to put more media players on! ;)
- Secteur d'activité : Rédaction et correction
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
The best web-based digital signage software
Publié le 13/10/2015
Mvix XhibitSignage has been one of the best pieces of software I've chosen for my business in recent memory. The features are incredibly comprehensive. I really appreciate the fact that I can manage a variety of screens over the internet using a standard browser; it makes it much easier to get things done from any location. Best of all, I feel safe knowing that 256-bit encryption is used and that everything is backed up on a daily basis. I never have to worry about security or losing any data for any reason. The overall ease of use is great; the tools are responsive and all of the function is intuitive. The overall design is fantastic and makes it simple to operate. I really appreciate the dynamic content widgets.
Avantages
Ease of use
Encryption and security
Lots of features
Reliable backup
Well designed
Dynamic content widgets and other visually appealing options
Can be used from any browser
Great support
Great content scheduling options
Inconvénients
No cons or issues to speak of. Any confusion I've had has been easily resolved
- Secteur d'activité : Produits alimentaires
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Great app once you learn all of the tricks
Publié le 16/10/2015
I have been using the app for close to a year. When I first started using I had a few problems and glitches. but now being seasoned with this app I find it very easy to use and easy to set up. My customers love the display and the ease of access I have to all of their menus and the ability to change information quickly.
Avantages
easy to upload media, create templates and playlists, and publish information
Inconvénients
the set up isn't always seamless and some of my customers originally feel discouraged about using the product.
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Thrilled with our Mvix purchase
Publié le 19/02/2015
After evaluating 7 or 8 digital signage vendors, we chose Mvix for a number of reasons. Installing and setting up the computers was a breeze. Their Content Management System is very easy to use and we were up and running in a matter of hours with professional looking content. We were also swayed by the fact that there is no annual fee for the use of their software and their computer came with SSD drives (no moving parts) which we considered a huge advantage over others who still use traditional (slow) hard drives.
Lastly, their support team is very responsive and while we've only had to call twice, we received immediate answers to our questions.
I tell all the retailers I frequent that they need to install Digital Signage in their stores.
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Units are unreliable
Publié le 27/05/2018
Avantages
User is able to change menus remotely. Software has a good deal of flexibility. When it works it works well.
Inconvénients
The software is ok. The hardware (device players) are unreliable. Stop working after power outages. I have surge suppresor powering these units but they still cant handle power outages, electrical storms. They do not last more than a year or so. Replacing them is expensive. For a smaller business, you would be better off running a simple powerpoint through a USB stick.
Réponse de Mvix Traduire en Français
Hi Jacob, we apologize for the trouble you're having. Our systems currently power over 50,000 active screens and we work hard every day to make our product usage easy and reliable. We're so sorry that this is not the experience you've had.
I was able to review your account and check in with the support team, we're sending you a direct email to address some of the issues you're having.
Our devices are protected under warranty for one year after purchase, so any devices that had been affected by a power surge could be replaced for no additional cost.
If you are having any further difficulties with your solution, please open a ticket with our Support Team: www.mvixusa.com/support so we can assist you as soon as an issue arises.
Please be assured that you have our attention and we will do everything in our power to resolve the player issues.
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Good device - Horrific product support.
Publié le 09/02/2016
MVIX behavior is interesting but I guess the overall numbers work for them or they would behave differently..
When the equipment is working everything is fine and customers like me are happy. But the pattern I have come to realize, and unfortunately be subject to, is that each and every time there I have a problem it is an ordeal getting support to actually fix the issue.
In all fairness, eventually it does get resolved, but only after numerous calls or a ridiculous amount of unnecessary emails to get someone to actually address the issue. We've had only 3-4 issue over the last 1+ years, and each incident has taken excessive time and effort to engage customer support. Not referring to the rapid enthusiastic email reply...actual hands on support. Great when it works but if anything goes astray…your in for a bumpy ride, and it doesn’t matter how easy it is to fix…it simply will not happen without exhaustive effort on the customers part to get help in my experience.
Avantages
Devices work well the majority of the time.
Inconvénients
Customer support is laughable. Requires a ridiculous amount of effort and followup to have them actually place hands on to resolve an issue in our experience.
Réponse de Mvix Traduire en Français
Thank you for your review. We sincerely appreciate you taking time to provide us this feedback.
Beyond our much-liked products, we do provide 24/7 (phone + web) support services to all our customers. Our standard support services are provided free of charge to all our clients in accordance with industry leading SLAs.
We take customer service and support very seriously and feedback such as this is very helpful in improving. Our intentions are genuine, but to err is human. In your case, we messed up and we apologize. You were accidentally provided an incorrect timeline and hence our failure to deliver.
Please rest assured that you have our utmost attention as you continue to use and enjoy your digital signage system.
We will continue to improve our support operations and provide the best value product possible. Along with that we will continue to improve our state-of-the-art solutions and the free software.
- Secteur d'activité : Restaurants
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Don't waste your money. Not a reliable way to run your business.
Publié le 18/09/2017
Avantages
I like that you can set screens to change at a certain time and certain date. However, you can't select a screen to display on more than one date even thought it says you can. It will just say another screen is displaying.
Inconvénients
The product is not reliable. Have owned for a year and the service is constantly out. I can't even count any more how many times my restaurant has opened and one of their exhibit boxes that feeds my menu screen is out thus resulting in my customers not being able to view my menu. This is just unacceptable. Reach customer service is a nightmare. You will wait on hold for 20+ minutes via the phone (if you can even find their phone number they hide it) and you will wait 24hrs+ to resolve an issue via email. It's just flat out a waste of money and doesn't work.
Réponse de Mvix Traduire en Français
Hi Brittany, we apologize for the trouble you¿re having. Our systems currently power over 50,000 active screens and we work hard every day to make our product usage easy and reliable ¿ we're so sorry that this is not the experience you¿re having.
Our tech manager has called and emailed you to address your menu board issue. We want to work with you to fix any problems you may be having immediately.
If you are having any further difficulties with your solution, please open a ticket with our Support Team: www.mvixusa.com/support.
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
MVix Digital Signage review
Publié le 07/12/2021
When things are working they seem to work fairly well, but we've had occasional hardware issues that have been frustrating for us.
Avantages
I enjoy that it's web-based, which allows me access from pretty much any location. I also like the Internet-based modules that allow me to pull information for display. Our system is used to display youtube videos relating to our county government departments and functions.
Inconvénients
Some of the modules are a bit basic and could use some "beefing up". For example, the text scroller offers limited control. Ideally I would like to be able to set a delay time between each scroll; for example, I'd like to have the scroll occur once every 5 minutes over top of a video that is playing. As is, I can't do this.
- Secteur d'activité : Banque
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Absolutely aweful
Publié le 01/09/2017
Avantages
The cloud Content Management System looks great and works most of the time. It is easy to use for the most part and is one of the things that drew us to this company.
Inconvénients
Players are constantly crashing, freezing, or having bizarre issues. Their customer support team is slow to respond and generally lacking accountability. We have had this product for almost a year now and have had ongoing issues from day 1. If we had not bought tons of these players, we would have returned them or just moved to a new company.
Réponse de Mvix Traduire en Français
Jason, so sorry to hear about the trouble you're having with our media players. Our systems are powering over 50,000 active screens in the field, and we work hard every day to make the product usage is easy and reliable ¿ we're so sorry that this is not the experience you¿re having.
I was able to review your account and check in with the tech team ¿ we're waiting for a response from your IT department.
Rest assured that you have our attention and we will do everything in our power to resolve the player issues.
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 1.0 /10
Tough to Use and Update
Publié le 03/02/2021
This was our first try with digital signage and it was not a great experience. We had high hopes for it but it just didn't pan out. The hardware let us done more than the software. I think we could have worked with the software. The boxes were like $800+ and they didn't work most of the time.
Avantages
The only pro I think I could in good conscience give to potential purchasers of this software is that it is very logically set up. The software is easy to follow but that is about it.
Inconvénients
The biggest problem for us was how touchy the boxes are that go onto the back of the TVs. If wifi blipped out for a second, the box would have a complete meltdown and then you would have to get out a wireless mouse and keyboard and remote in to the box and reset it. We had to reset the boxes at least once a week. Maybe even more.
- Secteur d'activité : Jeux d’argent et casinos
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Affordable digital marketing solution
Publié le 08/02/2017
MVIX digital signage builders are who they are in the digital platform. It is our first time using this software and its marketing enterprise package is offers all marketing and advertisement solutions we can think about. Above all, at no cost, creators of this solution put everything that marketers would want together and decided to create an affordable platform that offer online businesses a solution they have long awaited. The customer service is also fantastic and assisted us get to implement this software.
Avantages
Customer service is fantastic, affordability and is a solution for digital advertisement.
Inconvénients
None for now
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Free Software, Multi-user - tons of features
Publié le 17/08/2016
Before we purchased, we reviewed over a dozen companies and this company stood out. Free software, reliable service and a very long list of feature - all free. Live traffic, weather, QR code, charts, countdown timer, drag and drop playlist. Very easy to post content on screens. We manage 5 screens at our location. Love the interface. Their training helped a lot... found some cool time saver techniques.
Avantages
Its free and very user friendly
Inconvénients
Cant think of any at the moment
- Secteur d'activité : Emballage et conteneurs
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Really helped get the message out!
Publié le 21/05/2020
Again, very easy and intuitive
Avantages
Ease of setup / activation. Intuitive user interface.
Inconvénients
The unit has the ability to remotely reboot the devices but, that is at a higher level of service than I have.
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Affordable and reliable customer service
Publié le 30/01/2017
Pros
MVIX digital signate is exciting for anybody planning to replace its current digital signage system. The kit was very easy to setup and pocket-friendly, with no repeated subscription fees!
I've been using it for seven months now, and I only had the reason to contact their support when we wanted to re orientate our systems. The customer support was efficient and very helpful in the whole migration and set up.
Great company, Great service - Quick email communication and instant support. I strongly recommend.
Avantages
Great company, Great service - Quick email communication and instant support.
Inconvénients
The interface is at times slow. I think it may be due to congestion. But it comes back in no time.
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
When It Works, It's Great
Publié le 19/04/2018
Avantages
When the program is working and you understand how to use it, the program is great. We use this software to publicize committee meetings, community events and happenings, and to keep our employees abreast of activities, deadlines, etc.
Inconvénients
When their systems crashes, it is an absolute pain trying to get technical support or customer service to respond to an issue.
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Exceptional Software
Publié le 19/03/2015
I have had excellent results with the Mvix's digital signage solution. The simple drag and drop interface is easy enough for all to learn in a short amount of time. The embedded widget feature allows you to easily view streaming media, RSS Tickers and PDF's. It is helpful that there is no software to install it is all cloud based and easily accessible.
We have installed the signage software in 5 different office locations across North America and plan to implement a few new locaitons by the end of 2015. You will not find a better solution out there for the value and cost that Mvix has set this price point at. Highly recommend.
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Great Digital Signage Product!
Publié le 03/02/2017
XhibitSignage turned out to be the perfect digital signage solution for our office building directories. The MVIX team was a pleasure to work with from first contact throughout the whole process.
Avantages
Complete kit was easy to install and set up. No recurring subscription fees!
Inconvénients
Creating templates on the website could be a little tricky at times since you can truly see what your design looks like while creating without constantly hitting the preview button and then going back to make adjustments
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Easy to Use Digital Signangee
Publié le 19/09/2018
Helped manage multiple sites across the state.
Avantages
The abiltilty to manage mulptiple digital signance from one dashboard. It has a lot of options to add content.
Inconvénients
There is a quite learning curve to setting up the layout. Once it is figured out, they platform is easy to use.
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Platform
Publié le 29/01/2017
We picked XhibitSignage after evaluating dozens of Web-based content management softwares. Happy we did. It is extremely reliable, has some really very easy interfaces with the power to be connected to unlimited devices and also provides unlimited storage capacity. Have been using it for almost 3 months for now, absolutely pleased with feature-rich platform. The remote access to our signage screens and ability to control them off-site, automatically reboot devices on a schedule - all works flawlessly. Great platform! love their service !!
