Avis clients sur CrashPlan

I loved this program, have been using it for over two years and I can't complain. It backs up your system entirely just in case.

Was very upset when they canceled their home plan. Backup should be simple to do. In one backup the system took 16gig of resources. Their backup schedule should be a simple setup. Backup files and then backup system image with files.

It's easy to setup and once you do you can forget it. Also, support team is very responsive nad helpful (had few minor problems along the way and they were quickly resolved).

Compared to some other softwares the upload speeds could be better (I tested same files with the same network and Crashplan was the slowest).

The interface is clean and intuitive. Data de-duplication seems to backup lots of files efficiently even if you re-organize your folder structures. Upload and download speeds are generally good.

Back-up used to run automatically, but changes to the app in 2020 made it so that the app constantly logs outs so that you have to enter your password and run a back-up manually or nothing is backed up. If you do run a back-up manually, sometimes the app will now log you out before your back-up has finished. Worse still, if you move or delete a large number of files in a short time the app treats your computer as a new device and starts charging you for two devices resulting in being charged double. This is hard to fix because customer support isn't very good.

This is an overall great data backup solution. I have used this for many many years for backing up my parents personal and small business computers. Great tool.

I cannot think of any real cons for this software. There are some cheaper options nowadays for data backup. However, this is still a great tool.

Trustworthy backup solution. Having used code42's backup solutions for both business and personal backups for over 5 years, I can attest to their reliability and speed of backup.

Business plans allow one to access employee backups online, which saved us a ton of rework.

Personal plans also allow remote restoration, giving real peace of mind regarding the safety of personal files.

The fact that the cost vs amount of storage you receive is incredible with Crash Plan. I have looked through so many providers for online backups and I don't believe anyone comes close to what is offered by this software.

The fact that once you you install the program and sign in, the interface is very straight forward allowing you to select what on your computer you want to back up, all the way down to the entire contents of your C: drive is great and makes the product easy to use.

Notifications are also a great feature to notify you if there was a problem during a backup.

My major issues come down to resource usage and customer support. This software, even though it does fantastic things, is an absolute resource hog.

In the past I have been able to run constant backups incrementally at 15 minute intervals without much slow down of my systems. Within the past year however, on a 16GB memory system, as soon as crash plan begins to backup my memory usage jumps from about 15% to over 50% until I stop the program completely. On windows server 2012, the same issue happens, whether Crash Plan is installed for every user, or just my admin account, the instantaneous system slow down is there to where everyone on the system is effected.

My two attempts at contacting support about the issue resulted in almost a 1 week wait time between calls/emails and the answer I ended up receiving was that they would no longer be supporting servers with the Crash Plan application. However present day their website still says it supports windows servers.

The idea behind the program is amazing, I just wish the execution and support was more clear and helpful.

Once CrashPlan is set up it runs continually, in the background, backing up as you work. I have not noticed any affect on my computer processing speed like I did with other backup software

Sometimes the backup on the second computer fails to connect.

It does everything it claims to do, and it does it quickly, quietly and seamlessly. The administrative console is easy to use and navigate. After the environment is up and running, maintenance and administration is minimal.

There is an occasional delay in responses to online tickets, mostly due to time zone differences depending on who picks it up. Phone support is faster if you cannot wait.

Schedule
Versioning
Remote Recovery
End-User management
Bandwidth Management
Encryption
Easy-of-User

If you have to pay 120$ per computer per year, you may look at alternative that gives other features. Sometimes, Dropbox is enough.

Legal hold feature. Ability to lock down controls from administrator level and prevent users from not backing up. Ease of use for the client as well as the administrator console.

Night mode was removed from newer versions of the console.

CrashPlan is really easy to use. I love using it because I can backup to another computer for FREE! The only part of the app that is pay is if you want to backup the the Code42 cloud. If you don't use the cloud, you get easy & free backups! The versioning is also really nice. We can restore a file from any point along it's life. CrashPlan is used to backup our general file server, our email server, and our SQL database dumps. I can centrally restore any file from any server from my location. We migrated to CrashPlan from Windows Backup. It took a lot of overhead out of our backup procedure. CrashPlan has also saved our files from Virus' on a few occasions. With the outbreak of Ransomware, CrashPlan really helps save our files from being encrypted.

CrashPlan is written in Java, which means, it's pretty much the only reason I have Java installed. Supposedly, a non-Java client is coming, but who knows when or if that will happen. It is also _really_ difficult to manage on a headless server. You basically have to create a SSH tunnel, then from a separate computer 'fake' out that installation of CrashPlan into thinking it needs to connect through the SSH tunnel. Done properly, your desktop CrashPlan will connect to the CrashPlan backend on the headless server. It would be really nice to be able to manage a headless server without any SSH tunneling, or port forwarding, or any of that.

This was the best and lowest cost backup tool on the market...when the Home product was available. In August of 2017 Code42 shifted away from Home and is focusing on enterprise and small business. The Home product was AMAZING. It backed up quickly, offered unlimited storage, and allowed you to backup multiple computers at the same time. Plus you could back up to other friend/family's computers to avoid having to pay for the service at all. This had everything a home user could want and at an amazing price. NOTHING came close. And I mean NOTHING!

Unfortunately, Code42 has left the Home market and is focusing on enterprise and small business. For those two segments, this is a great product, but I feel like dropping the Home market is a disservice to their existing Home user base. They should have allowed existing customers to continue forward with their Home product and Home product pricing. I get that they want to change their focus, but moving away will really hurt. That's a bad thing, but it speaks to the excellence of their Home product.

I like that you can get very granular about what you want to back up. You can select entire folders to backup, but you can also specify that certain file types should be ignored. You can even specify that certain files be ignored or included.

Using their built-in scripting for auto-disabling accounts when the related account is disabled in Active Directory has proven to be a pain. I've had it working before, but every time I upgrade the software, it seems to break that capability without actually changing the script.

Inexpensive, remarkably reliable.

Tends to be a bit of a memory hog.

I love how my business version of CrashPlan continuously monitors my computers for any changes then uploads those changes to the cloud. Even though I run image backups of all our computers on the network, I will backup all important files to these computers which are then encrypted, uploaded, & versioned so that I can always go back in time for previous saves of my files. The support staff is great as well. Price is great for our plan which I believe includes 3 computers (originally just 1).

The interface is a little unintuitive especially when it comes to restoring previous versions of your files, but once you do it a few times it's no big deal.

Small app that does a good job of backing up important files. It auto restarts and rarely fails. If the app does fail the system notifies you via email. It keeps multiple revisions of the files so you can not only restore them quickly but go back to a later date if you need to. The app allows you to set up a local backup as well as your cloud backup for quick restores. Definitely, a must if you are required to store legal documents for up to 8 years like our company.

The app can sometimes get stuck on huge files but most of the time it resolves the issue without assistance. Can sometimes take up a lot of RAM depending on how many files you need backed up.

Over 10 years ago, CrashPlan Pro came recommended by an IT friend. I've been using since then.

Overall, the ease of use for the end user is nice. However, the admin portal and all the intricate settings takes some time to get used to as well as tweaking of the settings.

It backs up everything you tell it to and has a ton of flexibility in how it does that. It is easy to deploy and manage your devices to make sure they are being backed up and haven't fallen behind on backing up.

It cannot do a bare metal restore. We can easily restore files, but not from the ground up. You will have to spend some time building the machine again to get it back to where it was if you are doing a complete restore.

I am a software consultant for a fortune 100 company, and they have rolled out CrashPlan to all the macs. The software just runs..and never stinks CPU to back up your machine. You never have to worry about the software...it just does its job and backs you up. Highly recommended.

when on VPN, CrashPlan still attempts to back you up...I wish there was a feature that would sense that you are on VPN and throttle or delay the backups (a setting, not everyone would like this feature)

The CrashPlan agent works really well. We have not had any issues with backups not starting and we have not had to fix the agent connection once. I love the file versioning and the options for restoring files.

The web console isn't great. The UI is clunky. Assigning organizations and creating users takes a couple more clicks then it needs to.

CrashPlan will backup your entire server regardless of size for virtually nothing. I can't believe they can do it for such a nominal fee.

This seems like a stupid thing, but I really wish they would auto-send me my invoices each month. I have to reconcile my credit card statement and turn it in to our accountant who requires supporting documentation, and it is a bit of a hassle signing in to get the invoice when they could easily set it up to email me each month.

Knowing that if one of our users loses any data we can get it back, we don't need it often but it has definitely saved us a few times. We install it on all of our users computers and they don't even know it is there until they need it, it is lightweight and easy to use.

Support is also excellent.

There really is nothing I do not like about it, we have tried a few different backup solutions and this is by far the best.

I liked that it was easy to install, plus it's one of the cheapest options to get your files stored remotely.

I found that it takes a lot of resources to keep everything up to date, also the transfer speeds are really slow. They should have an options to increase to unlimited bandwidth when the computer is not in use.

When I first subscribed the service saved money for me. That has changed.

The service has changed to be business focused and when it did it became more difficult to use and more expensive.

Great unlimited backup, versioning, easy to manage pool of computers, highly customizable. Remote restore as well as local restore, let's you access your files remotely in a sense when in a pinch.

Cache tends to balloon and take up tens of GBs of space, need to be manually purged on a semi regular basis