Avis clients sur CrashPlan

The fact that the cost vs amount of storage you receive is incredible with Crash Plan. I have looked through so many providers for online backups and I don't believe anyone comes close to what is offered by this software.

The fact that once you you install the program and sign in, the interface is very straight forward allowing you to select what on your computer you want to back up, all the way down to the entire contents of your C: drive is great and makes the product easy to use.

Notifications are also a great feature to notify you if there was a problem during a backup.

My major issues come down to resource usage and customer support. This software, even though it does fantastic things, is an absolute resource hog.

In the past I have been able to run constant backups incrementally at 15 minute intervals without much slow down of my systems. Within the past year however, on a 16GB memory system, as soon as crash plan begins to backup my memory usage jumps from about 15% to over 50% until I stop the program completely. On windows server 2012, the same issue happens, whether Crash Plan is installed for every user, or just my admin account, the instantaneous system slow down is there to where everyone on the system is effected.

My two attempts at contacting support about the issue resulted in almost a 1 week wait time between calls/emails and the answer I ended up receiving was that they would no longer be supporting servers with the Crash Plan application. However present day their website still says it supports windows servers.

The idea behind the program is amazing, I just wish the execution and support was more clear and helpful.

Nothing. Used tio grood Now assistance is so sub par i wonder how they stay in business.

I’m not a computer expert. My computer expert finds it absolutely impossible to deal with CrashPlan. After months and months of following their suggestions, they now have asked that I personally authorize my computer expert to deal directly with CrashPlan.They are charging me double what I used to pay because we can’t fix the problem. It is impossible to deal with the same person. There’s no ticket created for the problem and I would never recommend this company.

This is an overall great data backup solution. I have used this for many many years for backing up my parents personal and small business computers. Great tool.

I cannot think of any real cons for this software. There are some cheaper options nowadays for data backup. However, this is still a great tool.

This is the best backup software for a home user ever. The best part is that you can backup an external USB Drive. I run it on my mac and have been using it for 5+ years. The software runs in the background and backs up my files so I don't have to worry. They have plenty of settings to limit when it backups and how many resources to use. Since I have a capped bandwidth I set it so I just upload in the evening. I've recovered a couple of files by logging into the web interface and downloading a zip of them.

I'm very sad that they will no longer offer consumer accounts at the end of August 2018 if I'm a small business I would use crashplan. I'm super bummed that the software I recommended to so many is going away :(

Strong encryption helps keep our files safe. Unlike many backup services, Crashplan for Small Business allows you to backup files on any number of external hard drives for no additional fees. Also, you aren't required to move the files/folders you want to backup into a proprietary backup folder...this means you do not have to alter the structure of your file system to have an effective and full backup.

Power Tip: divide your backup into multiple backup sets for increased efficiency and peace of mind.

I wish you could more easily view the backup log so you could reassure yourself that your most important files are 100% backed up to the latest version. UX is usable but a bit awkward...it can take several somewhat convoluted click-throughs to find the setting you need to alter.

We are an architectural firm and have a huge amount of data, partly because of the large size of image files. The unlimited storage and reliability of the product gives us peace of mind.

I haven't had any problems using this software.

They have good support and their website has good online support.

Several times over the past year the s/w just disappears from my computer and I have had to reinstall it. Code42 acknowledges that sometimes this happens. The only way I know this happens is that I get an email saying "your computer has not been backed up for <n> ways". The price has also doubled. The s/w also seems unable to complete the backup if scheduled to run only during off hours. I have opted to quit using it when my monthly subscription expires this month and replace it with a less expensive, faster and more reliable product.

Stable, consistent, efficient, simply works fine

Non very flexible and quite expensive, compared to previous family version.

The most impactful feature is backup and restore.
We use this product to take backup of our entire data on the PC.
The entire backup process goes easy and ofcourse because its automated.

There is no such feature that I find is missing from my perspective.
It gives all the possible and feasible options which are required from a user's point of view.

Software had an amazing design. You could use an an existing old computer as a backup drive for your other computers on the network and share it with additional family members.

this was new and different from competitors

Also - the software subscription fees is quite affordable

With cloud services coming on and advent of networked machines, expecting that Crashplan would continue to offer more differentiating features

Crashplan was easy to setup and provided great customer service for a fair price.

Many of the features of Crashplan were aimed at enterprise clients, and the management portal was somewhat overwhelming for the needs of our small organization.

Crashplan is great because most times I don't even remember it's there. However I am safe in the knowledge that should anything happen to my machine I have an up to date copy of all my data on the cloud.

The web interface is quite buggy and I had multiple issues trying to enter my credit card details into it until it was resolved by a support rep.

CrashPlan is simple to use and has a nice interface. I like the variety of backup options it provides. It is completely customizable for your environment.

I would like to see more options for automated install and registration of users. Something that can be installed on a computer before it is given to the end user.

Makes it really easy to select the files and directories to back up and recover.

Some times a few files get corrupted when trying to recover them.