
CrashPlan
Note globale
Filtrer
Taille de l'entreprise
Temps d'utilis.
241 avis

- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Great for the money
Publié le 05/02/2018
One of my favorite backup software, unfortunately, I might just have to shop around after they removed the family plan.
Avantages
I loved this program, have been using it for over two years and I can't complain. It backs up your system entirely just in case.
Inconvénients
Was very upset when they canceled their home plan. Backup should be simple to do. In one backup the system took 16gig of resources. Their backup schedule should be a simple setup. Backup files and then backup system image with files.

- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Easy to use back-up plan, but upload speeds could be better.
Publié le 22/07/2019
I can easily backup all my photographs and Photoshop files on my external drive and have them always backed up in the cloud without much thought.
Avantages
It's easy to setup and once you do you can forget it. Also, support team is very responsive nad helpful (had few minor problems along the way and they were quickly resolved).
Inconvénients
Compared to some other softwares the upload speeds could be better (I tested same files with the same network and Crashplan was the slowest).
Alternatives envisagées
BackblazePourquoi passer à CrashPlan
I had used it before and had better offer at the time, than Backblaze. Although, right now there's not much of a different in price.- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Used to be better
Publié le 22/04/2021
Crashplan used to be a better service before Code42 bought it and made changes. It used to just work in the back-ground more or less hassle free. Now it is another tech service that you need to manage. I would no longer recommend Crashplan and am moving to another service.
Avantages
The interface is clean and intuitive. Data de-duplication seems to backup lots of files efficiently even if you re-organize your folder structures. Upload and download speeds are generally good.
Inconvénients
Back-up used to run automatically, but changes to the app in 2020 made it so that the app constantly logs outs so that you have to enter your password and run a back-up manually or nothing is backed up. If you do run a back-up manually, sometimes the app will now log you out before your back-up has finished. Worse still, if you move or delete a large number of files in a short time the app treats your computer as a new device and starts charging you for two devices resulting in being charged double. This is hard to fix because customer support isn't very good.
Alternatives envisagées
CarbonitePourquoi passer à CrashPlan
When I signed up Crashplan was very economical, has a free feature for backing up programs to your own devices, worked in the back ground consistently and reliably and was generally hassle free. None of that is true any more. I miss what Crashplan used to be.- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
CrashPlan Review
Publié le 29/09/2020
This software offers a simple and effective data backup solution.
Avantages
This is an overall great data backup solution. I have used this for many many years for backing up my parents personal and small business computers. Great tool.
Inconvénients
I cannot think of any real cons for this software. There are some cheaper options nowadays for data backup. However, this is still a great tool.
Pourquoi passer à CrashPlan
I have used this for years and was familiar with it.- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Reliable and fast backup solution
Publié le 08/08/2017
Avantages
Trustworthy backup solution. Having used code42's backup solutions for both business and personal backups for over 5 years, I can attest to their reliability and speed of backup.
Business plans allow one to access employee backups online, which saved us a ton of rework.
Personal plans also allow remote restoration, giving real peace of mind regarding the safety of personal files.

- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Has so much potential but is being held back
Publié le 12/07/2018
Unlimited backup storage of my computer system with revision history
Avantages
The fact that the cost vs amount of storage you receive is incredible with Crash Plan. I have looked through so many providers for online backups and I don't believe anyone comes close to what is offered by this software.
The fact that once you you install the program and sign in, the interface is very straight forward allowing you to select what on your computer you want to back up, all the way down to the entire contents of your C: drive is great and makes the product easy to use.
Notifications are also a great feature to notify you if there was a problem during a backup.
Inconvénients
My major issues come down to resource usage and customer support. This software, even though it does fantastic things, is an absolute resource hog.
In the past I have been able to run constant backups incrementally at 15 minute intervals without much slow down of my systems. Within the past year however, on a 16GB memory system, as soon as crash plan begins to backup my memory usage jumps from about 15% to over 50% until I stop the program completely. On windows server 2012, the same issue happens, whether Crash Plan is installed for every user, or just my admin account, the instantaneous system slow down is there to where everyone on the system is effected.
My two attempts at contacting support about the issue resulted in almost a 1 week wait time between calls/emails and the answer I ended up receiving was that they would no longer be supporting servers with the Crash Plan application. However present day their website still says it supports windows servers.
The idea behind the program is amazing, I just wish the execution and support was more clear and helpful.

- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
CrashPlan By Code42 Provides Behind The Scenes Backup
Publié le 09/10/2018
CrashPlan solves my need to remember to do a full backup regularly. It also means that at any point in time if my hard drive fails I don't have to panic because restoring is easy.
Avantages
Once CrashPlan is set up it runs continually, in the background, backing up as you work. I have not noticed any affect on my computer processing speed like I did with other backup software
Inconvénients
Sometimes the backup on the second computer fails to connect.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 10 000+ employés
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
CrashPlan is King
Publié le 17/02/2016
We have been using CrashPlan for almost 3 years now and it continues to impress as an endpoint backup solution. The true beauty of it lies in its stealth, simplicity and reliability. The easiest way to get end users on board with new technology is with technology that is invisible to them. Some of our users ask periodically if the backup is even running because they don't see anything. This is music to the ears of IT professionals.
For around $1/week per user, you can't beat the quality, reliability and the value of CrashPlan PROe. The latest versions (5.x) are rolling out many new capabilities that we are excited to take advantage The home version works just as well for your personal devices, too.
Avantages
It does everything it claims to do, and it does it quickly, quietly and seamlessly. The administrative console is easy to use and navigate. After the environment is up and running, maintenance and administration is minimal.
Inconvénients
There is an occasional delay in responses to online tickets, mostly due to time zone differences depending on who picks it up. Phone support is faster if you cannot wait.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201–500 employés
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
One of the best backup software
Publié le 20/03/2016
Because your data is very valuable, you need to take care of how you handle it. You want to secure your computer, with password and encryption, but you also want to make sure you won't lose anything. Your computer may be under warranty but if the hard drive break, you will lose all your data. You may receive a virus, delete a file by mistake, or overwrite the wrong version of a document.
But, if you are not an IT pro, you don't have much options. Crashplan is so easy to use, that anyone can go on the website, purchase a subscription, and install the software, in minutes. If you manage your company, you can have a business account and manage your employee data, without any specific knowledge.
Finding an online backup software is easy, but one that you can leverage from a single user to thousand of user, from personal to a large corporation, Crashplan is one of the best.
Avantages
Schedule
Versioning
Remote Recovery
End-User management
Bandwidth Management
Encryption
Easy-of-User
Inconvénients
If you have to pay 120$ per computer per year, you may look at alternative that gives other features. Sometimes, Dropbox is enough.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
One of the best solutions we've chosen.
Publié le 02/03/2017
We had a backup solution in place for a number of years. We've finally decided that we needed a change. We spent time evaluating a number of different vendors. Eventually we decided on Code42 Crashplan. There support was great throughout the deployment and it is great with their continued support of their product.
Avantages
Legal hold feature. Ability to lock down controls from administrator level and prevent users from not backing up. Ease of use for the client as well as the administrator console.
Inconvénients
Night mode was removed from newer versions of the console.
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
CrashPlan does exactly what it needs to do
Publié le 09/06/2017
We no longer need to manage our backup infrastructure. CrashPlan takes care of this. Previously, with Windows Backup, we needed to periodically purge our backups because when using a network location, Windows Backup can't do versioning. So we'd end up filling terabytes of storage of the same files over and over again. CrashPlan fixes this problem for us!
Avantages
CrashPlan is really easy to use. I love using it because I can backup to another computer for FREE! The only part of the app that is pay is if you want to backup the the Code42 cloud. If you don't use the cloud, you get easy & free backups! The versioning is also really nice. We can restore a file from any point along it's life. CrashPlan is used to backup our general file server, our email server, and our SQL database dumps. I can centrally restore any file from any server from my location. We migrated to CrashPlan from Windows Backup. It took a lot of overhead out of our backup procedure. CrashPlan has also saved our files from Virus' on a few occasions. With the outbreak of Ransomware, CrashPlan really helps save our files from being encrypted.
Inconvénients
CrashPlan is written in Java, which means, it's pretty much the only reason I have Java installed. Supposedly, a non-Java client is coming, but who knows when or if that will happen. It is also _really_ difficult to manage on a headless server. You basically have to create a SSH tunnel, then from a separate computer 'fake' out that installation of CrashPlan into thinking it needs to connect through the SSH tunnel. Done properly, your desktop CrashPlan will connect to the CrashPlan backend on the headless server. It would be really nice to be able to manage a headless server without any SSH tunneling, or port forwarding, or any of that.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent backup tool, but dropping Home product will lose customers
Publié le 08/05/2018
Avantages
This was the best and lowest cost backup tool on the market...when the Home product was available. In August of 2017 Code42 shifted away from Home and is focusing on enterprise and small business. The Home product was AMAZING. It backed up quickly, offered unlimited storage, and allowed you to backup multiple computers at the same time. Plus you could back up to other friend/family's computers to avoid having to pay for the service at all. This had everything a home user could want and at an amazing price. NOTHING came close. And I mean NOTHING!
Inconvénients
Unfortunately, Code42 has left the Home market and is focusing on enterprise and small business. For those two segments, this is a great product, but I feel like dropping the Home market is a disservice to their existing Home user base. They should have allowed existing customers to continue forward with their Home product and Home product pricing. I get that they want to change their focus, but moving away will really hurt. That's a bad thing, but it speaks to the excellence of their Home product.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Full-Featured Backup Solution With Good AD Integration
Publié le 29/10/2018
We have been very satisfied with the backup capabilities of our CrashPlan implementation. We use CrashPlan for backing up the critical files of our employees. The CrashPlan administrative portal is fairly easy to use, and it has many great features. The biggest issue I've had in using their software is getting users to automatically disable when their account has been disabled in Active Directory; I've had the script working in the past, but every time we update, it seems to break the script and takes quite a bit of time to get it running again.
Avantages
I like that you can get very granular about what you want to back up. You can select entire folders to backup, but you can also specify that certain file types should be ignored. You can even specify that certain files be ignored or included.
Inconvénients
Using their built-in scripting for auto-disabling accounts when the related account is disabled in Active Directory has proven to be a pain. I've had it working before, but every time I upgrade the software, it seems to break that capability without actually changing the script.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A simple endpoint backup solution
Publié le 03/10/2016
I have been using CrashPlan for over two years for about 30 of my customers. Aside from a few issues with memory usage for larger backup sets (issues that were quickly resolved with by a chat with support), I have had almost no problems. Backups run, complete, and restores always work.
The software's focus is on backing up endpoints, not servers. But it works fine with simple file servers and is a very inexpensive way to protect data. It's really a last resort backup for most of my clients - not something they depend on from day to day, but it's a great solution in case they end up with a hole in the ground for an office.
The setup process only takes a few minutes. Restores are relatively intuitive - just pick a date and then pick a file. Small restores can be done through a web interface. I have never had to do any large scale restores, but I can imagine that they would be difficult since there is no way to have a hard drive shipped to you - the restores have to be done over the internet through their software.
Avantages
Inexpensive, remarkably reliable.
Inconvénients
Tends to be a bit of a memory hog.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Big fan of the set it and forget it method of backup with CrashPlan
Publié le 10/05/2018
The versioning of your files is awesome, and the upload of changed/new files is really quick and can be set to backup at certain times with specified processor usage.
Avantages
I love how my business version of CrashPlan continuously monitors my computers for any changes then uploads those changes to the cloud. Even though I run image backups of all our computers on the network, I will backup all important files to these computers which are then encrypted, uploaded, & versioned so that I can always go back in time for previous saves of my files. The support staff is great as well. Price is great for our plan which I believe includes 3 computers (originally just 1).
Inconvénients
The interface is a little unintuitive especially when it comes to restoring previous versions of your files, but once you do it a few times it's no big deal.
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Best Backup Service for Small Business
Publié le 22/06/2018
Avantages
Small app that does a good job of backing up important files. It auto restarts and rarely fails. If the app does fail the system notifies you via email. It keeps multiple revisions of the files so you can not only restore them quickly but go back to a later date if you need to. The app allows you to set up a local backup as well as your cloud backup for quick restores. Definitely, a must if you are required to store legal documents for up to 8 years like our company.
Inconvénients
The app can sometimes get stuck on huge files but most of the time it resolves the issue without assistance. Can sometimes take up a lot of RAM depending on how many files you need backed up.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
CrashPlan Pro (Code42)
Publié le 09/02/2021
I've been using CrashPlan Pro, and now called Code42 for over 10 years and overall I really like how it works. I started with the On-Prem solution, and moved to the Code42 Cloud a few years ago. The Cloud product allowed me to do away with our in-house CrashPlan Pro servers and huge storage arrays.
Avantages
Over 10 years ago, CrashPlan Pro came recommended by an IT friend. I've been using since then.
Inconvénients
Overall, the ease of use for the end user is nice. However, the admin portal and all the intricate settings takes some time to get used to as well as tweaking of the settings.
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Backup Everything!
Publié le 27/10/2018
Works well and we still continue to use it. We find it extremely valuable on our VIP users that we need to make sure we have as many safeguards in place as possible.
Avantages
It backs up everything you tell it to and has a ton of flexibility in how it does that. It is easy to deploy and manage your devices to make sure they are being backed up and haven't fallen behind on backing up.
Inconvénients
It cannot do a bare metal restore. We can easily restore files, but not from the ground up. You will have to spend some time building the machine again to get it back to where it was if you are doing a complete restore.
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Crashplan is always there and running to back up your mac
Publié le 15/06/2018
backups with out fuss
Avantages
I am a software consultant for a fortune 100 company, and they have rolled out CrashPlan to all the macs. The software just runs..and never stinks CPU to back up your machine. You never have to worry about the software...it just does its job and backs you up. Highly recommended.
Inconvénients
when on VPN, CrashPlan still attempts to back you up...I wish there was a feature that would sense that you are on VPN and throttle or delay the backups (a setting, not everyone would like this feature)
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great enterprise backup solution
Publié le 28/03/2019
CrashPlan has been a great product for us. We are able to easily deploy it from our deployment server with 100% confidence that it will work.
Avantages
The CrashPlan agent works really well. We have not had any issues with backups not starting and we have not had to fix the agent connection once. I love the file versioning and the options for restoring files.
Inconvénients
The web console isn't great. The UI is clunky. Assigning organizations and creating users takes a couple more clicks then it needs to.
- Secteur d'activité : Biens de consommation
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Plug and Play functionality with worry-free backups.
Publié le 16/01/2018
Avantages
CrashPlan will backup your entire server regardless of size for virtually nothing. I can't believe they can do it for such a nominal fee.
Inconvénients
This seems like a stupid thing, but I really wish they would auto-send me my invoices each month. I have to reconcile my credit card statement and turn it in to our accountant who requires supporting documentation, and it is a bit of a hassle signing in to get the invoice when they could easily set it up to email me each month.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great for peace of mind and works when needed
Publié le 13/12/2018
Excellent
Avantages
Knowing that if one of our users loses any data we can get it back, we don't need it often but it has definitely saved us a few times. We install it on all of our users computers and they don't even know it is there until they need it, it is lightweight and easy to use.
Support is also excellent.
Inconvénients
There really is nothing I do not like about it, we have tried a few different backup solutions and this is by far the best.
- Secteur d'activité : Animation
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
It's an easy to setup software to keep your files uploaded remotely
Publié le 19/03/2019
I lost my files because the software took weeks to upload everything. When I needed to retrieve my files I saw that not even half of my files were uploaded. Lost single copies to old photos. Customer service didn't provide any help other than "what's there it's there".
Avantages
I liked that it was easy to install, plus it's one of the cheapest options to get your files stored remotely.
Inconvénients
I found that it takes a lot of resources to keep everything up to date, also the transfer speeds are really slow. They should have an options to increase to unlimited bandwidth when the computer is not in use.
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
CrashPan Outgrew Me
Publié le 29/04/2022
It has become more difficult for an end user to navigate, but seems to do the job. I have never needed to restore, so I don't know how that would work.
Avantages
When I first subscribed the service saved money for me. That has changed.
Inconvénients
The service has changed to be business focused and when it did it became more difficult to use and more expensive.
- Secteur d'activité : Recherche
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Life saver as well as data saver
Publié le 23/05/2019
Avantages
Great unlimited backup, versioning, easy to manage pool of computers, highly customizable. Remote restore as well as local restore, let's you access your files remotely in a sense when in a pinch.
Inconvénients
Cache tends to balloon and take up tens of GBs of space, need to be manually purged on a semi regular basis