7shifts

4,7 (1 117)
Logiciel de planification des employés de restaurant

Note globale

4,7 /5
(1 117)
Rapport qualité-prix
4,6/5
Fonctionnalités
4,6/5
Simplicité d'utilisation
4,7/5
Support client
4,7/5

97%
des utilisateurs recommandent cette application
Classer par

1117 avis

Sophie
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Logiciel à utiliser

Publié le 13/11/2020

J'adore cet outil pour la facilité de création des horaires de travail, la communication que nous pouvons avoir avec les employés (En privé, groupe, dans l'ensemble de l'entreprise également), la facilité de sortir les heures travaillés pour le service de paye. Bref, je recommande fortement à tous !

Avantages

Ce que j'aime de ce logiciel est sa facilité d'utilisation. Facile à comprendre et à utiliser

Inconvénients

Le seul point négatif est l'importation de la base de données des employés dont je n'ai jamais réussi d'ailleurs

Réponse de 7shifts

Merci Sophie!

heather
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

7shifts, not just for scheduling

Publié le 28/03/2019

I have found that using 7shifts significantly decreases the number of errors surrounding scheduling and requested time off which is priceless in a labor market like this. furthermore, the time and energy spent on writing the schedule is much lower than when we used a homemade spreadsheet.

Avantages

7shifts makes scheduling easy with a copy to next week feature that allows scheduler to mimic previous weeks schedules.

the repeating schedule feature makes scheduling kinder - allowing staff to set a weekly schedule of availability.

the chat and announcements feature lets communication flow without messier emails and texts.

the app-based time off submissions really simplify and streamline a formerly archaic system that was easy to screw up with paper notes, emails, calendars, notebooks.

the shift pool empowers staff to make last minute changes to their schedules or pick up extra work.

Inconvénients

there's a lot of neat features that you have to pay extra for like an events calendar and labor to sales based scheduling.

Réponse de 7shifts Traduire en Français

Amazing! Thanks so much for the review Heather. We are happy to hear that 7shifts is proving beneficial to your team at State Park, especially in a tight labor market. Please do not hesitate to reach out if there is ever anything we can do to help support you or your team.

Tom
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Game changing app!

Publié le 31/08/2021

Overall it’s great! Customer service is my biggest reason for using 7shifts!!!! Questions get addressed the same day! If there’s a glitch or a feature request, they listen and will try to implement on their next update. This app has come a long way. The app is ever evolving and I see new features being added from time to time. Love the support and love the evolution. Price is also fair. 100% will recommend to any businesses!

Avantages

A super all-in-one app that does pretty much everything. Scheduling, to time clocking, to event calendar, to messaging, to task assigning. Price is fair and function is easy to use.

Inconvénients

Messaging within the app is slow and unreliable. Amount of notifications received is too much and not easily customizable. Not having the ability to show a staff’s shift from another department that work multiple departments when printing is kind of a bummer (if I am scheduled to work as a manager in admin department, I will not show up in the restaurant department even though I am assigned and appear on schedule).

Alternatives envisagées 

MakeShift et HotSchedules

Pourquoi choisir 7shifts 

I started with Microsoft excel. It’s free, but you get what you paid for. Workarounds after workarounds. Then I tried “when I work”. It’s great, but they charge by the employee, which gets pretty expensive after 50+ people. MakeShift was recommended by our payroll company because our time clock is sync’d with MakeShift so we can effectively use labour forecast vs actual labour. But that’s the only thing good about it. Hate the fact I need to use 3 different apps - 1 for manager, 1 for staff scheduling and 1 for messenging… price is also higher too. 7shifts’s pricing is excellent. Flat fee, unlimited employees was huge. Plus the functions available was almost perfect! It hits every check mark and then some. If our time clock data (ADP) can be uploaded to 7shifts or have an integration between the two, that would be a dream come true!

Logiciel antérieur 

MakeShift, When I Work et Microsoft Excel

Pourquoi passer à 7shifts

Price was the biggest decision maker. Ease of use. And the fact the dev team listen and evolve to make the end user’s experience better is the key reason for the switch. I’ve already seen over 10 major upgrades over the past 2 years. No other products out there can do what 7shifts can!

Réponse de 7shifts Traduire en Français

Tom, thank you SO much for such a detailed review with so much thought and consideration - our entire team really appreciates it and looks forward to providing your business with value for years to come.

Matthew
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

7Shifts went to a great platform for a good price to completely unusable and shockingly...

Publié le 02/11/2017

This software previously helped us save time and implement clear communication. It now is unusable and has little to no benefit.

Avantages

7Shifts has a clean website that is easy to use when it is up. The best thing about the software was how it worked before they updated the system to be unusable and increased their prices by almost 600%.

Inconvénients

7Shifts' new tools are not thoughtful and don't work with other systems. They have overhauled their system and the new system consistently has issues that make the website and apps unusable. Additionally, the regular system crashes come as 7shifts went from a very reasonable a month depending on the size of your business, to $57 for what we were paying a month for previously. Poor support along with a "Sorry! You are SOL" way of doing business makes 7Shifts a must avoid. Every update from 7Shifts has also included problem after problem. While the system to sign up for their service never goes down, the apps and website are now regularly unusable.

Kate
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Accessible and responsive team behind this accessible and invaluable app!

Publié le 13/12/2022

I've had a great experience with this app! From the team responsiveness to the ease of use and onboarding employees, to the reporting and tracking

Avantages

team responsiveness if there is ever a question or problem, upgrades, ease of use, GUI

Inconvénients

Some of the features are a little hidden

Alternatives envisagées 

Microsoft Excel

Pourquoi passer à 7shifts

Great features, ease of use, GUI, team, ability to grow my company seamlessly
Utilisateur vérifié
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Best scheduling / timesheet app to date!

Publié le 31/08/2021

Support has been amazingly helpful and all around compassionate. Makes us happy to feel like we're a part of a community where our concerns are heard.

Avantages

Responsiveness. Ease of use. Employees not complaining for once!

Inconvénients

With scheduling, we have staff that want to have the same recurring shift week to week. This changes often so having a template for a time period versus just a person is proving difficult. Staff keep saying "but I thought that was my shift every week?" What's happening is, they offered their shift to someone else so when we copy the prior week to a new week, the wrong employee gets assigned the shift. This is getting hard to manage.

Need the ability to print out day schedules the same way weekly ones look. We print our schedules out daily and assign breaks from them plus we leave notes about the day. Currently the only option to print a day view is in list mode and that does not show you visually where holes in scheduling are. We did find a way around it by printing the day view from the manager dashboard but that prints out the website not just the schedule.

We close out pay periods but they are still just sitting there as open, so that's confusing.

I wish we could name our group chats and create multiple versions with the same people. We like having group chats around topics to keep messages separate and easy to reference.

Réponse de 7shifts Traduire en Français

Thanks for the super detailed review. Please feel free to share this directly with our team at support@7shifts.com so we can work with you to make these suggested improvements!

Josh
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best scheduling software for restaurants

Publié le 13/12/2022

Avantages

Quick and easy to create, copy, and adjust schedules.

Inconvénients

Nothing really. To nit pick 7shifts.com should have the login screen on the home page rather than just be about signing up.

Ryan
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

7 Shifts Review

Publié le 28/05/2019

From the beginning of the free trial that the support team set us up, to the end of the trial just showed how great of a program 7 shifts is. My employees are already raving about it and how easy the phone app is too. The program is great and so is the customer service from the support team.

Avantages

Ease of use, customer service, speed, responsiveness, price, does exactly what we were looking for.

Inconvénients

Can't think of a con...just a great program

Alternatives envisagées 

Deputy, ScheduleFlex, When I Work et HotSchedules

Pourquoi passer à 7shifts

It just seemed like the best product for the price...and again the customer service was great too.

Réponse de 7shifts Traduire en Français

Thanks for the review Ryan! We're excited to hear that 7shifts has been easy to setup and that you and your staff are loving it. Also, thanks for the kind words regarding our customer service. We take the support we provide our clients very seriously so it mean a lot to us to hear that it has been a benefit to you. All the best!

Jennifer
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

So Happy we found 7shifts

Publié le 13/12/2022

This software has allowed us to see more of what is going in the tasting room. Who was on time and who was late, when we might need more staff or less. It's helped us adjust things quicker. It's helps with scheduling and record keeping when it comes to the staff.

Avantages

I love everything 7shifts has to offer. Especially the ability to add tips into the system. The system we used prior to 7shifts didn't allow tip ands isn't connect to our payroll server. This has been a great help!

Inconvénients

I do wish I could see an entire month of shifts instead of just a week at a time. We are a smaller organization so we have less employees than most.

Sarah
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent

Publié le 13/12/2022

Being new to this software I found it very user friendly!

Avantages

Easy to use, if I have questions the response is quick

Inconvénients

I don’t feel like there’s anything I dislike at the moment

recep
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

7shifts

Publié le 11/02/2023

Avantages

With this application, I can easily and comfortably plan my studies.

Inconvénients

There is no edit button. Therefore, a report must be completely deleted and rewritten if there is an error.

Mahmud
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

All in one

Publié le 12/01/2021

Great customer service, easy to use

Avantages

We have been using 7Shifts little over 2 years now and it has been a great experience.

User interface is very simple. It an app that apple would have build. Very basic but yet very powerful. If you are getting this app i highly recommend getting all packages. End of the day it saves you money and head ache. Advil pain killer is expensive and good for your body

Inconvénients

I dont have any dislike so far in 2 years

Alternatives envisagées 

Buddy Punch et ScheduleFlex

Pourquoi choisir 7shifts 

Hard to use, bad customer service, behind todays technology

Logiciel antérieur 

HotSchedules

Pourquoi passer à 7shifts

Easy of use, lots of capabilities, communication with team members very easily, free text message automatically daily reminders to employees for their upcoming shift

Réponse de 7shifts Traduire en Français

Thanks so much for the review Mahmud! We love working with your team at MezzeMe and can't wait for our next visit. It makes our day to hear that your team gets tremendous value out of 7shifts for your restaurants.

Sarah
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Longtime user

Publié le 03/11/2020

Absolutely great! If you have any issues they help you out right away. Plus they are always evolving and take their customers suggestions and implement them.

Avantages

Very easy to use. Lots of integration options and they are continually adding more. Easy for staff to use!

Inconvénients

Not everything you need to do is on the mobile app or sometimes hard to find.

Alternatives envisagées 

HotSchedules

Pourquoi passer à 7shifts

7shifts was very easy to use and they got back to me very quickly with any questions. They features they offered also interested us and it looked ( and is) very easy to use.

Réponse de 7shifts Traduire en Français

Thanks for the kind words Sarah! We are humbled by your feedback, and happy to hear you have found a lot of value in our platform once you made the switch from Hot Schedules. Keep an eye out for even more great functionality being added soon.

Also, I'm going to have a member of our mobile team reach out to you in order to hear about your ideas for improving our mobile apps to better suit you.

Stephen
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great Scheduling Application for an Entertainment Complex!!

Publié le 31/08/2021

Avantages

Very simple integration into the overall day to day operation of the company. Easy to setup new hires and have continued communication as they are on boarded. Simple communication with the entire complex and all staff about changes and important information. Overall a great application that does actually what is says.

Inconvénients

I think some of the available options to the staff are a bit too much. Such as everyone's email and phone number and the freedom to use that as they wish can be a bit of a headache.

Alternatives envisagées 

TimeCamp et Timely

Pourquoi passer à 7shifts

Price and overall appearance of the application seemed to be top notch.

Réponse de 7shifts Traduire en Français

Thanks for the review Stephen! Expect some really good onboarding improvements coming very soon that are going to make your life even easier.

David
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

High powered timekeeping for low entry cost.

Publié le 31/08/2021

7punches is high powered, low cost product that was very easy to launch company wide.

Avantages

7shifts has a great entry level price point for small organizations and companies. It is accessible, durable and transparent. It instills team confidence with employees when they can track their timesheets in real time and communicate quickly with management and colleagues through the application negating the need to maintain posted call sheets or add contacts to personal mobile devices.

Inconvénients

7shifts cannot lock or protect a current schedule once its posted. You must use great caution when editing schedules online or on a mobile device that you are actually editing the correct day and date. If your scheduling manager is distracted during the edit process for a future week it is possible to mistakenly edit (and publish) a current week. Additionally, it would be helpful for the software to utilize a biometric reader in 7punches thereby eliminated the 4 digit code requirement.

Alternatives envisagées 

QuickBooks Time, WhenToWork et Homebase

Pourquoi choisir 7shifts 

We are a seasonal tourist destination and it made sense to switch to a provider that didn't require 12 month commitments.

Pourquoi passer à 7shifts

Low cost fast start.

Réponse de 7shifts Traduire en Français

Thanks for the review David!

Lucia
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great Product!

Publié le 31/08/2021

Overall this program is great! Been using for years but it would be nice for some more options to personalize for our needs. Love the reports feature though to see how staff compare in various categories!

Avantages

I do the scheduling for a staff of 60+ so the ease of copying shifts to another week/day is great

Inconvénients

The integration between this and Toast is great but could still use some work. We primarily use it for the purposes of seeing when staff have clocked in or not and as a manager it would be great to turn this feature on and off for the different departments ( front of house, back of house, bar). It would also be great to turn the feature off for clocking out vs clocking in at the end of the shift vs beginning. As a front of house manager I’m not as concerned with back of house clockins but still get 12 notifications for their staff a day, and I am more concerned about front of house staff clocking in but not as concerned with them clocking out

Réponse de 7shifts Traduire en Français

Thanks for the review Lucia! I've passed along your suggestions for improving our integration along to our team :)

Brianna
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Great, just needs some tweaks.

Publié le 24/07/2019

Scheduling mistakes! I used collect employees' schedules and manually enter them into an availability table that I made on Excel. Then I would refer to that table as I made the schedule. The issues arose when employees would text me their availability or time off requests; those were easy to lose track of. This software puts the responsibility of accurate availability on the employee, it's great!

Avantages

It saves time by allowing the employees to add their own availability, request time off, and switch shifts with each other. This software is a huge help and has solved scheduling problems and prevented some mistakes.

Inconvénients

It only prints a week at a time, there is no condensed version to get a monthly schedule printed. The month-long format that they do have is horribly unorganized & does not print well. This isn't a big issue, it just uses up more paper and space than our previous scheduling method.
The absolute worst part about this software has to do with the roles that employees can be assigned: there is no "training" option under the roles that I created. This makes scheduling new employees very difficult. The work-around is tedious; remove their current roles, schedule them for the time they would train and write their role in the notes of that shift. This is inconvenient because it is difficult to track "unassigned" shifts. It would be great if there was a training option under each role so that when I run the report, I can track how many training shifts an employee has had.

Réponse de 7shifts Traduire en Français

Hi Brianna,

Thanks so much for the review! We appreciate your positive feedback AND your constructive feedback, which we absolutely take to heart. I have broken down your feedback piece by piece and sent it along to our product team to analysis and consideration. We will also have a member of our team reach out to you to see if we can create a better experience for your workflow.

All the best!

Kurapati
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Best software that is easy to use and has the best integrations

Publié le 11/01/2023

This enables us to hold our managers accountable for work hours and receive valuable feedback about their performance from our teams. Both times clocking and keeping track of hours worked are quite advantageous. There is no doubt that business performance has improved. It would be significantly more difficult to organise and communicate between managers without 7shifts. All of it is in one spot with 7shifts.

Avantages

The programme is incredibly intuitive and user-friendly. We appreciate that they consider our suggestions and make adjustments when necessary. It's simple to coordinate team communications and monitor employee feedback. It makes life very simple because it connects to my POS system, and the combined reports from both platforms help me better understand my business. Toast is integrated into our system, so I can also compare schedules to actual labour. Ask every possible inquiry about any software platform to ensure that it is a good fit for your company. We really like 7shifts, and we want to keep using it and looking into the additional add-ons they offer.

Inconvénients

When making and printing a schedule, I wish there were some extra features, as well as a choice to display details for events that day. In comparison to its rivals, the pricing is exorbitant, and the extra fees for add-ons are inconvenient. In the past, there have been technological issues that cause us to lose our log-in information and struggle to regain it. The addition of screen rotation functionality would, in my opinion, present the app with its greatest opportunity.

Rick
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I never thought I'd depend on 7shifts so much

Publié le 10/09/2021

Avantages

The longer we use 7shifts the better it gets. I use it for scheduling, employee newsletters, our employees use it to chat back and forth with eachother and the owners, shift swapping, time-clocking (with PUNCH) and payroll. It basically replaces the need for an HR position. Because we've used it now for a few years, I can quickly scroll back to last year and see our sales trends over time to predict sales and predict staffing requirement. Sometime I forget when we changed our hours last year, so I can easily check that through 7shifts. Also I can play around with future schedules to analyze when we need to hire a new employee or if it's worth it to add or delete days from our schedule.

Inconvénients

Nothing I don't like...but here is an idea for a new feature. I wish I could get an immediate alert (to the owner) if the sales go higher or lower than set parameters for a certain time period. This would tell me that something is wrong (like no sales for 2 hours...uh oh...did we close? is something broken?) or the restaurant needs help (like 3 hours worth of sales in 45 minutes...oh no, we're slammed and need extra hands).

Réponse de 7shifts Traduire en Français

Thanks for the kind words and the great suggestion Rick. We love hearing that 7shifts is increasing in value the longer you use it. Thanks for being a great partner and for trusting us to help your restaurant.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

7shifts A Networking Dream

Publié le 05/11/2020

Overall, 7shifts is quite easy to work with, I've only experienced some minor inconveniences with it. Otherwise, it is significantly more streamlined compared to software that my close friends have shown me that their workplaces implement.

Avantages

As a worker, I've found 7shifts fairly easy to work with. It easily allows me to see my upcoming shifts and if necessary offer them up for others to take. I have not personally used other software, but my friends have told me that they are either unable to trade shifts easily or at all! The messaging features are also quite adequate as they are simple to understand and use. They make it a breeze to contact my coworkers or employer if necessary. Finally, I believe it is a fairly recent development, but 7shifts has a logbook feature that allows for commentary about that day of work. The logbook is exceptional at sharing information with my employer and coworkers, and helps us maintain inventory and smooth daily operations.

Inconvénients

Its recording of my expected pay is not always 100% accurate although that's probably due to taxes. However it might be nice to implement a feature that determines what you'll make after tax. Additonally, I've had some issues trying to input my availability, where the dates will switch before I post my availability. This isn't a deal breaker but just a bit annoying to switch them back.

Réponse de 7shifts Traduire en Français

Thanks for the review! We love getting the feedback of employees that use 7shifts and we are over the moon to see the value you are getting out of the platform. Nice work!

Chelsea
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Much aloha for 7shifts!

Publié le 14/12/2022

I have been very satisfied with the customer service. In Hawaii sometimes its difficult to get answers because of our time difference. But even if I miss customer service, they always get back to me in a very timely manner and I am super grateful!

Avantages

I manage a restaurant that uses Toast as our POS system. The integration was easy and I love the real time information shared between both platforms. The scheduling portion of 7shifts is my favorite and the mobile access. Business needs change on a dime in food and beverage and I need all my staff members to be on the same page at all times. The messaging feature is also very crucial, we live on an island and recently Mauna Loa volcano erupted. Some of our team members live on the other side of the island. We wanted to get work out quickly and efficiently to share information and to go over safety protocols and possible plans. 7shifts allowed for us to reach all of our employees in a timely manner.

Inconvénients

One thing I would ask 7shifts to consider is allowing for a business to customize "flags" for the schedule. For example, if I call someone off of work I would rather leave their original schedule posted for the record and indicate that I called them off.

Tricia
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Best Bang for Your Buckl

Publié le 13/12/2022

I don't know that we could function properly & in our budget without a scheduling program. We previously used Hot Schedules. It was complicated for everyone & had a lot of extra junk no one really used or needed. We moved to 7shifts & it was a breath of fresh air!!! So much easier to use, the reports it provides are fantastic & it has built in tools that guide the scheduler to meeting their labor costs. Labor is undeniably our largest expense. It is also our most important so having 7shifts help us manage that is priceless. By the way, it is NOT expensive!!

Avantages

I find it to be very user friendly for our GM's that build their schedules. I also appreciate the fact that it puts our staff in charge of their schedules. If they play by the rules of 7shifts, they can really make their schedules work for them.

Inconvénients

Customer service; chatting is not efficient & even if the tech is the one that isn't responding, you still get kicked out when the time is up.

Hannah
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

User Friendly!!!

Publié le 06/11/2020

It has been at least one thing that’s made my life a little easier over the past couple of years.

Avantages

I have enough experience to compare this system to others and I love this one. It’s always easy to read and understand. The colors and how it’s laid out always helps me remember my schedules. It also helps remind me what position I’ll be filling in or what time I may be able to leave work or just what the week is going to look like business-wise.

Inconvénients

At times, I don’t get all the notifications that coworkers post in different groups. They’re not typically super important posts but I like to be up-to-date.

Réponse de 7shifts Traduire en Français

Thanks for the review Hannah! We love hearing that 7shifts has made your life easier and integrates with your Toast POS.

GINGER
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

works well for what it does do.

Publié le 12/11/2020

It works well for what it does, but a few small things would make a big difference.

Avantages

It is pretty easy to use. I like that it has staff ph.#'s and you can call or text through app without having to create a contact in personal account. as long as a staff member is in our employ, we have the important info in an easy to find format. It is easy to request time off and switch shifts through the app as well.

Inconvénients

If someone wants to trade shifts, we have to scroll through all their shifts to see if they are going to go into overtime. It does give you a general hour count, but it is hardly ever accurate as sometimes staff get sent home early, and of course the app wouldn't know that. For me it would be great if you could tap someones name and it would show all their shifts in one place, and you wouldn't have to check every day to know whether or not to approve a change, like you wouldn't want to approve a 3rd double shift in a row, but without double checking every day, you don't know exactly what shifts a staff member has or will work.

Réponse de 7shifts Traduire en Français

Thanks for the great, detailed review Ginger! We really appreciate your feedback and I've passed this along to our development team.

Becca
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Events and 7shifts

Publié le 31/08/2021

It has been way better that hot schedules and I am happy thus far especially with the customer service !

Avantages

I like that I can use it on my phone or computer!

Inconvénients

Sometimes the publishing gets confusing and I can’t find workers when I need them

Alternatives envisagées 

Toast POS

Pourquoi choisir 7shifts 

More user friendly

Logiciel antérieur 

HotSchedules

Pourquoi passer à 7shifts

We got both

Réponse de 7shifts Traduire en Français

Thanks for the kind words Becca!