Great Software for any Accounting Dept
New to Version, Veteran User of Company
Esker and Whirlpool have been partnered together for 13 years. Being involved in the our recent migration from their DeliveryWare platform to Esker On Demand, I can see how that relationship has persisted over the last decade. They are quick to help and are really invested in hearing what problems we might be having or what our dreamspace is because their R&D team seem to be naturally curious to identify ways to improve and expand the tool.
Esker has been great about being able to flex to different connections methods to SAP. They are also able to customize the tool to your needs and offer more reporting capabilities than I could ever use.
New features in the past, at least in my impression, have really focused on the AP side (we use Esker for SOP), however my overall impression is that this is changing with their move to expand SOP into a full Order Management experience.
Esker on Demand Makes My Job Easier.
Love it. I'm able to quickly navigate into the system and see exactly what invoices have been submitted, what needs approval, sort by vendor - it's incredible.
We switched to Esker on Demand last year from an on-prem invoicing solution, and boy - has it made all the difference! I now receive a simple email notification from Esker whenever an invoice is waiting approval. From there, all I need to do is click - view invoice - make sure it's all set - click Approve - and voila! Process is done.
The system is very user friendly (no questions about what you need to click when, etc.), and it's terrific that I can sort invoices by vendor, date, amount - and quickly see what's been paid, is pending, and has a hold. Plus there's tons of FAQ information available online for those searching on how to get the most out of the system.
If there are a lot of invoices submitted, it's relatively easy for one to get overlooked. Though, even with that, they'll send you a reminder notification!
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