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158 avis

- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Unlimited Features and Customization, Great Support
Publié le 04/12/2018
We came from manually coding our seasonal assets to a landing page for our dealers and distributors. It was a great experience for them but far too much time and effort to maintain. We Then migrated to an FTP solution that saved us a ton of time each season to upload assets but was an awful experience for our dealers. Upon researching DAM systems we came upon Bynder. We were drawn to them based on the branded experience and the ability to make it feel Ruffwear and not another generic file sharing platform. In the first 6 months the number of process improvements and ideas that have come about based on Bynder's abilities is amazing.
Avantages
The amount of customization and branding combined with the features available are incredible. The on-boarding was organized and efficient. Post support, success manager is great to work with. The continuous improvements every month to the platform show the commitment to evolving the platform.
Inconvénients
Due to the amount of features and customizations it can be a bit overwhelming unless you are in the system using it daily.

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 201-500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Bynder is very user-friendly and configurable
Publié le 14/06/2022
Our sales and marketing digital asset management system and our graphics digital asset management system needed to be integrated. We required an easy-to-use and easy-to-manage solution. Bynder gives you access to everything.
Avantages
It was made clear by the Onboarding Manager exactly what needed to be done and when. They gave us with tools to evaluate and spreadsheets to help us verify the platform's suitability for our purposes. The weekly sessions were fruitful, and the "homework" tasks were manageable. The database is well-built, but it also allows for a great deal of customization.
Inconvénients
Metaproperties and permissions may have benefited from a bit more description of how they're used, especially how they're connected. Things didn't exactly go according to plan, so we had to go back a few times and reorganize.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 501-1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Good Overall Product - Needs Continuous Improvement
Publié le 10/01/2019
The help-team is generally really responsive at the onset. But once the ticket has to go to engineering or product, I don't get any follow up on where my ticket stands or projected timelines for solving said problem.
Avantages
Overall I like this product, I think it's generally user friendly for me as the admin. I find it easy to organize my assets and my users.
Some of the reasons I find it cumbersome are because users within my organization are asking the system to do things that it's not capable of. (ie, using it more as a shareable dropbox as opposed to a directory of assets)
Inconvénients
...that said... I find myself having to put in tickets to fix or implement things that feel like they should already be a part of the integration. For example, I asked the system to kick out a report. Within webdam, the report pulled up 4,000 assets that fit the criteria I searched for. However, when I kicked out the excel file, it only showed the first 1,000. What's the point of reporting if I can't see the whole report?
Also, my department established a process in webdam for Regular users and it worked for a year or so and then suddenly stopped working due to changes made in the system. It's currently being sorted out now, but it was a frustrating discovery.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Innovative!
Publié le 29/05/2022
Avantages
Bynder keeps getting good new features. Also the customer support is quick and effective. With those two combined, problems are quickly solved.
Inconvénients
I can't think of anything I don't really like about Bynder
- Secteur d'activité : Animation
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Meets all project management needs of an animation studio
Publié le 29/12/2020
Bynder is the platform where we manage our animation projects and meets our project management requirements in a perfect way so far except reporting tool.
Avantages
Bynder is the most user-friendly and easy to use project management platform with its relative extensive features such as video brand studio, workflow manager and digital asset management infrastructure.
Inconvénients
Although in overall Bynder is the most user-friendly and easy to use project management platform, it is hard to say that reports tool is that much user-friendly and sufficient to reflect all required statistical data.
Alternatives envisagées
Digizuite DAMPourquoi choisir Bynder
Wrokflow module of Bynder was more suitable for creative content creation process.Logiciel antérieur
Digizuite DAMPourquoi passer à Bynder
Bynder's workflow manager was more suitable for tracking the animation development process.- Secteur d'activité : Meubles
- Taille de l'entreprise : 501-1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Intuitive and easy of use
Publié le 09/11/2021
Overall, I really like the way it's setup, and the flexibility you have to customize the product for your brand. We've done away with network folders, we've made more people self sufficient. We now know what assets we have. Duplications are pretty non existent. Got rid of allot of manual work on websites; cropping images, replacing documents etc.
Avantages
I like the lack of folder structure, this combined with a good taxonomy, you'll find what you need in seconds.
Inconvénients
Integrations and flexibility with CMS, but it's getting better. The stability and lack of customization of the Analytics. The rest are just some small issues.

- Secteur d'activité : Articles de sport
- Taille de l'entreprise : 201-500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Functionality vs Speed
Publié le 17/12/2018
We are using Bynder as a digital assets manager to share images, campaign tools, and videos to our internal teams, dealers, distributors, and media associates. So far our outside visitors who use Bynder have found very few issues with the tool. However, others have found the interface daunting and difficult. We have had made huge concessions to our homepage to funnel visitors to our Bynder site forgoing many of the features.
Avantages
I have grown to like Bynder's filter system and understand its power in finding assets quickly.
Inconvénients
1. There are always issues with load time and responsiveness.
2. Setting up permission levels and functionality is a real chore. Maybe it is our needs, but the initial setup was not well-explained.

- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Webdam is an image and asset repository online.
Publié le 30/12/2017
Great image asset manager that allows teams to share assets and control access to those assets company-wide.
Avantages
It let's you share assets with a team or company. I was the admin (in my previous position) for a Webdam install for about 300 users at a university. The assets can be available to all or you can share them with granular permissions. You can store images, videos, documents and other types of files.
Inconvénients
The permissions were tricky to setup and sometimes had to be setup numerous times to actually work. The search was also a bit tricky to get good results.
- Secteur d'activité : Recherche
- Taille de l'entreprise : 51-200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best in class Digital Asset Management
Publié le 09/03/2022
Avantages
Bynder has been a critical tool for our team when it comes to managing our assets and easily finding the content and assets we need. The ease of use is unlike any other tool we've used and what used to take multiple emails and messages now takes a few clicks. The taxonomy and metadata setup and day-to-day use is straightforward and everyone on our team knows how to use the tool with minimal training and setup. We have been able to centralise all our existing content in one central place and have robust access controls in place for external stakeholders, something that is absolutely critical for our businesses. We no longer have to worry about the wrong files being shared with the wrong people - a real god-send.
Inconvénients
Nothing of note I can think of - wish we had implemented Bynder earlier.
- Secteur d'activité : Supermarchés
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
everything you need in 1 place
Publié le 13/06/2022
Avantages
you can centralise, share and organize all your digital media. you can access all your media from one place.
Inconvénients
Everything works as it should work. Just get to trained up everyone. But there is a learning to manage all modules.
- Secteur d'activité : Énergies renouvelables et environnement
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Built For Sucess
Publié le 29/03/2017
Bynder is a great tool - since it is built to your specific needs, there is a lot of thought that goes into the up front to ensure it's success and user-friendly. Bynder's DAM module empowers our marketers to be able to find things on their own, see the brand guidelines, and know what is already "brand approved" in one place. By having featured collections, we can present new and interesting materials that others may not know about in an easy to find way that gets the new assets in our stakeholders hands more quickly than ever before.
Bynder's Workflow module is intuitive and easy it is for our stakeholders and legal teams to review, annotate and provide feedback in a timely manner to our creative team. It has greatly improved our communication and efficiency working on projects.
Avantages
With one central location for people to find files, guidelines, images and inquire about projects, we are much more efficient in providing people what they need, and ensuring brand compliance. Having Collections and the file send feature is extremely helpful. We also use workflfow, so Bynder collectively allows us to be nimble in our creative development and asset management.
Inconvénients
I wish the workflow tool integrated better with the DAM.
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
Great product, excellent people!
Publié le 21/12/2011
This is a DAM excellent product and is supported by a fantastic, responsive DAM staff. I highly recommend working with the folks at WebDAM for anyone interested in sustainably managing, or wanting to improve access to, their collection of digital materials!
P.S. a small note about (webdam)/admin/keywords.php:
"A keyword list enforces consistently throughout your asset library. By using a keyword list, your administrators will be presented with the list to choice from when adding keywords from the Edit Captions page. If you had previously uploaded a keyword list, you will have the option to append your new keywords or replace the previous list.(Seperate keywords and phrases by comma and/or a newline)"
*consistently = consistency
*choice = choose
*Seperate = Separate
*newline = new line
Avantages
WebDAM is an excellent product with a lot of potential. It is powerful, robust and configurable for most any set of circumstances in which it is used. Your support and customer service staff are absolutely wonderful! The webinars I've attended have been excellent and pertinent. Managing user access to specific folders/assets based on group membership is a fantastic custom option. This system has everything we were looking for in a Digital Asset Management system.
Inconvénients
Parts of the interface are cumbersome. Sometimes it's too many clicks from here to there, sometimes it's just not easy to find the function: in training I've conducted thus far, I have had 3 people ask "How do I move files around? Can I drag and drop?" Managing users (folders maybe?), editing metadata on assets, viewing folder and asset data could all stand some improvement, but the functionality remains.
We've been experiencing some odd locking up issues as well. This seems to be related to the auto-logout function (it would be nice if the local administrator could set that auto-logout length of time). When it locks up, only restarting the browser returns functionality. **Have experienced this in Safari & Firefox on Mac OS
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 5 001-10 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Highly versatile interface and GREAT product!
Publié le 11/04/2017
We have pushed BrandConnect "to the limit" a few times, and have experienced nothing but positive customer service and a "what can we do to make this happen?" attitude from the WebDAM team. They continue to evolve the interface so that it is becoming a fully-customizable portal, which is adaptable for different client needs. Dynamic Templates are the perfect way to allow users to customize marketing collateral, while still maintaining the approved messaging and Brand attributes we need, as well as Legal and regulatory requirements. Users have easy, organized access to all approved materials, and can customize and download from anywhere at any time - on their schedules! This has been a game-changer for us as a marketing tool and I look forward to leveraging all the enhancements they have on this year's roadmap. I gave it 4 instead of 5 stars for features only because these have not yet been released but the fact that they are working on the updates and that this product will soon surpass all our expectations is AWESOME!
Avantages
Versatility, all the main features we need
Inconvénients
It isn't COMPLETELY customizable yet, but it is on the roadmap so that isn't even really a valid "con" - I had to search for one, because I love this platform and this vendor.
Réponse de Webdam Traduire en français
Thanks for your detailed review Jenn. Great to hear we¿ve been a game-changer for your team! We definitely have some awesome features and products launching this year, we hope they exceed your expectations.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 1 001-5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good product that is helping us make the most of our digital assets globally
Publié le 02/08/2017
Enhanced collaboration and sharing of digital assets across our global organisation. Ability to keep all our digital assets in one place and organised and tagged to improve searchability and usage. It also allows us to run reports to see how material is being used and who is using it.
Avantages
Simple to use, intuitive, helpful customer support and Bynder continue to provide enhancements and new functionality to improve our experience. It has been a big benefit to our organisation and enabled us to combine two separate digital asset libraries into one effective global system allowing all our teams across the globe to share and collaborate.
Inconvénients
When we reviewed the market we found no one DAM product was an exact match for our needs by Bynder definitely came the closest. We would like more push notification functionality and also stop/start uploads for times where internet connection is patchy in some of the areas where we operate but we know Bynder is continuing to assess and develop new things on their roadmap
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501-1 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Intuitive system -works great.
Publié le 12/07/2018
It's much easier for sales reps to find the content they need, rather than asking me for files multiple times per day. I love that you don't have to slog through folders - you can mix and match tags/filters to find exactly what you want in very little time. It's also been great to have public links to the files (if desired) to send them out to people outside of the company, like prospects.
Way, way better than Dropbox... there's also rudimentary tracking features which could be improved but already have come a long way in the 2 years we've had the system.
Avantages
It is very easy to find what you need, and it's really easy to train new employees on it - I basically tell them it's like searching on Amazon. It's a huge upgrade from the folder-based system we were using before (Dropbox). I really like that if an asset needs to be updated, you only have to upload the new version to one place.
Our client service rep is also wonderful.
Inconvénients
It was a slog to get the system fully implemented. I suppose that's the case with any digital asset management system, though. It is also pretty expensive for what seems like relatively simple software.
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Making the most of Webdam
Publié le 11/04/2017
I've been working with Webdam for the past 6 months and have received great customer service from Chris Marshall. In those 6 months, our organization activated our Brand Connect site and Chris was very helpful in making that happen. The ease of editing at the parent folder level is great. The only issue that I've experienced has been when I submit tickets that are never answered.
Avantages
Brand Connect, Ease of editing
Inconvénients
Search function - seems very old school
Réponse de Webdam Traduire en français
Thanks for recognizing our CSM, Chris! Glad you¿re enjoying working with him as well as Brand Connect.
Apologies for the unanswered tickets, we try to get to all tickets in a timely manner. If this happens in the future, please don¿t hesitate to escalate your issue to your CSM so we can get it resolved quickly. Additionally our help site, www.damsuccess.com, may be useful also.
- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : 501-1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Excellent Asset Manager
Publié le 10/01/2019
Avantages
The browser intergration is smooth and easy to use, allowing drag and drop and other useful features. The custom API abilities are very nice too.
Inconvénients
Lacks a few key features you would expect to present in any DAM like cut and paste of assets, searchability of folder names, a trash can. The biggest downside to me is that if a feature is not working properly, like default sort order not saving for half our users, the solution has to be voted on to be determined important enough to be worked on. This can leave major functionality missing and features not working while you wait for months if not years for a possible fix that's not even guaranteed.

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 201-500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Bynder was the best thing that happened to our department in 2018
Publié le 17/12/2018
It's when the division president drops by -- in person -- asking for photos of a project and you are able to pull them up almost instantly and email the proper size to him inside of 5 minutes. Makes you look like a hero and an organized one to boot.
Avantages
At last, the photos, proposals, documents, style guides, presentations...(you get the pciture) are all in one place and searchable down to the last period and exclamation point.
Inconvénients
The database works hard to deliver our search results, but we always expect more and faster results would be heaven. And one other thing, the wait to see new assets after posting can be agonizing. Particularly if you have additional files to upload with it.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 201-500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Easy place-it, easy find-it.
Publié le 11/04/2017
WebDam is very friendly user. We have a multitude of users from various groups with different needs and capabilities. WebDam allows us to put security in place so we do not share our intellectual properties with just everyone.
Avantages
Drag and drop to upload assets
Inconvénients
The light box is cumbersome. The assets needs to stay in there until they are downloaded from the people we share with but WebDam wont alert us when the files are actually downloaded by the end user.
Réponse de Webdam Traduire en français
Thanks Brigitte! Glad to see Webdam is helping you keep your content secure.
Regarding your feedback on lightboxes, have you tried watching those particular assets or checking the download reports? If neither accommodate to your workflows, contact your CSM for additional help.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 1 001-5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Learning and loving this DAM software
Publié le 26/05/2017
Our teams save time, energy, and frustration on a daily basis.
Avantages
We love WebDAM's ability to organize and display our marketing team's assets. They are searchable and there are so many flexible options for downloading, sharing, and collaborating. WebDAM is more flexible to our needs than I ever expected it would be.
Inconvénients
There is a lot to learn to make this software work for your needs, but anyone who has served as an admin for this should expect that. The Brand Portal is awesome but more difficult to implement. I wish there was a bit more support around that.

- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51-200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great product that grows with your company
Publié le 17/12/2018
Overall we've had a great experience with Bynder. We've been able to steadily grow and the new features they have added and improved have also improved our work streams.
Avantages
The people at Bynder are great. The process of building our product was seamless and our contact always get back to us quickly with answers to our miscellaneous questions. They were also willing to customize the product to fit our needs and willing to grow with us, given we are a small organization but growing rapidly.
Inconvénients
There are some features that I wish were robust. For example, the Guidelines feature is quite limited in formatting and is not as user friendly as the portal. Another example - we'd love to be able to check multiple filters at once. The photo cropping tool was also quite limited but Bynder recently made improvements to this. Another cool feature about Bynder; they listen to feedback and are constantly improving the product.

- Secteur d'activité : Services d'information
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I love WebDAM and so do all of my users
Publié le 22/01/2018
brings all of our assets together under one system and allow access to all users across the company
Avantages
Sharing directly from the system is amazing, along with folder permissions this makes the system extremely powerful
Inconvénients
sometimes the functionality does not always work reporting and uploading tends to go in and out and when a new version is added to the system any previous sharing links contain the old asset
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A day in life of WebDam
Publié le 11/01/2019
My overall experience with WebDam/Bynder has been great. The customer service is outstanding ... I mean they go above and beyond what I could ask for. So professional and helpful.
Avantages
What initially attracted me to WebDam was the low cost and functionality.
Inconvénients
The one thing that I like least about WebDam is that folders cannot be dragged and dropped into the upload window and that they don't appear in searches.
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
WebDAM for Root Capital
Publié le 21/12/2011
WebDAM has been extremely effective in cataloging our vast library of images and even more effective in terms of the ease with which we can extract those images and the data associated with them such as names, dates, locations, industries etc which we use a lot in our storytelling function. The customer service has been nothing less than fantastic. So thank you for this highly recommendable product!
Avantages
WebDAM has greatly increased the ease with which we catalog and use images associated with our work in many ways
- Vast storage space which reduces the need for filtration of images
- Well organized folder system with activation options
- Metadata allows us to catalog information along with every image for story development purposes
- Different download sizes for web or print purposes
- Lightbox system allows us to share images easily for internal and external purposes.
- WebDAM's versatility also allows us to store design files and collateral files for downloading by staff members.
- AMAZING customer service! Prompt responses on service calls and high quality and regularly scheduled webinars.
Inconvénients
The only con I think of with the current version of the software (that we purchased) is that it does not have an inbuilt media player to play video files. I have been informed that this is something that can be incorporated into the package.
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 1 001-5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Review for Bynder
Publié le 11/01/2019
Avantages
Ease of use to manage digital assets
Integrations with Drupal and other third party software
Ability to manage users and permissions
Keyword searching
Load time and speeds
Customer service
Inconvénients
Sometimes glitchy features
Lack of full customization on front-facing brand guidelines page
New features are slow to employ