Avis clients sur Bynder

The amount of customization and branding combined with the features available are incredible. The on-boarding was organized and efficient. Post support, success manager is great to work with. The continuous improvements every month to the platform show the commitment to evolving the platform.

Due to the amount of features and customizations it can be a bit overwhelming unless you are in the system using it daily.

It was made clear by the Onboarding Manager exactly what needed to be done and when. They gave us with tools to evaluate and spreadsheets to help us verify the platform's suitability for our purposes. The weekly sessions were fruitful, and the "homework" tasks were manageable. The database is well-built, but it also allows for a great deal of customization.

Metaproperties and permissions may have benefited from a bit more description of how they're used, especially how they're connected. Things didn't exactly go according to plan, so we had to go back a few times and reorganize.

Overall I like this product, I think it's generally user friendly for me as the admin. I find it easy to organize my assets and my users.

Some of the reasons I find it cumbersome are because users within my organization are asking the system to do things that it's not capable of. (ie, using it more as a shareable dropbox as opposed to a directory of assets)

...that said... I find myself having to put in tickets to fix or implement things that feel like they should already be a part of the integration. For example, I asked the system to kick out a report. Within webdam, the report pulled up 4,000 assets that fit the criteria I searched for. However, when I kicked out the excel file, it only showed the first 1,000. What's the point of reporting if I can't see the whole report?

Also, my department established a process in webdam for Regular users and it worked for a year or so and then suddenly stopped working due to changes made in the system. It's currently being sorted out now, but it was a frustrating discovery.

Bynder keeps getting good new features. Also the customer support is quick and effective. With those two combined, problems are quickly solved.

I can't think of anything I don't really like about Bynder

Bynder is the most user-friendly and easy to use project management platform with its relative extensive features such as video brand studio, workflow manager and digital asset management infrastructure.

Although in overall Bynder is the most user-friendly and easy to use project management platform, it is hard to say that reports tool is that much user-friendly and sufficient to reflect all required statistical data.

I like the lack of folder structure, this combined with a good taxonomy, you'll find what you need in seconds.

Integrations and flexibility with CMS, but it's getting better. The stability and lack of customization of the Analytics. The rest are just some small issues.

I have grown to like Bynder's filter system and understand its power in finding assets quickly.

1. There are always issues with load time and responsiveness.
2. Setting up permission levels and functionality is a real chore. Maybe it is our needs, but the initial setup was not well-explained.

It let's you share assets with a team or company. I was the admin (in my previous position) for a Webdam install for about 300 users at a university. The assets can be available to all or you can share them with granular permissions. You can store images, videos, documents and other types of files.

The permissions were tricky to setup and sometimes had to be setup numerous times to actually work. The search was also a bit tricky to get good results.

Bynder has been a critical tool for our team when it comes to managing our assets and easily finding the content and assets we need. The ease of use is unlike any other tool we've used and what used to take multiple emails and messages now takes a few clicks. The taxonomy and metadata setup and day-to-day use is straightforward and everyone on our team knows how to use the tool with minimal training and setup. We have been able to centralise all our existing content in one central place and have robust access controls in place for external stakeholders, something that is absolutely critical for our businesses. We no longer have to worry about the wrong files being shared with the wrong people - a real god-send.

Nothing of note I can think of - wish we had implemented Bynder earlier.

you can centralise, share and organize all your digital media. you can access all your media from one place.

Everything works as it should work. Just get to trained up everyone. But there is a learning to manage all modules.

With one central location for people to find files, guidelines, images and inquire about projects, we are much more efficient in providing people what they need, and ensuring brand compliance. Having Collections and the file send feature is extremely helpful. We also use workflfow, so Bynder collectively allows us to be nimble in our creative development and asset management.

I wish the workflow tool integrated better with the DAM.

WebDAM is an excellent product with a lot of potential. It is powerful, robust and configurable for most any set of circumstances in which it is used. Your support and customer service staff are absolutely wonderful! The webinars I've attended have been excellent and pertinent. Managing user access to specific folders/assets based on group membership is a fantastic custom option. This system has everything we were looking for in a Digital Asset Management system.

Parts of the interface are cumbersome. Sometimes it's too many clicks from here to there, sometimes it's just not easy to find the function: in training I've conducted thus far, I have had 3 people ask "How do I move files around? Can I drag and drop?" Managing users (folders maybe?), editing metadata on assets, viewing folder and asset data could all stand some improvement, but the functionality remains.
We've been experiencing some odd locking up issues as well. This seems to be related to the auto-logout function (it would be nice if the local administrator could set that auto-logout length of time). When it locks up, only restarting the browser returns functionality. **Have experienced this in Safari & Firefox on Mac OS

Versatility, all the main features we need

It isn't COMPLETELY customizable yet, but it is on the roadmap so that isn't even really a valid "con" - I had to search for one, because I love this platform and this vendor.

Simple to use, intuitive, helpful customer support and Bynder continue to provide enhancements and new functionality to improve our experience. It has been a big benefit to our organisation and enabled us to combine two separate digital asset libraries into one effective global system allowing all our teams across the globe to share and collaborate.

When we reviewed the market we found no one DAM product was an exact match for our needs by Bynder definitely came the closest. We would like more push notification functionality and also stop/start uploads for times where internet connection is patchy in some of the areas where we operate but we know Bynder is continuing to assess and develop new things on their roadmap

It is very easy to find what you need, and it's really easy to train new employees on it - I basically tell them it's like searching on Amazon. It's a huge upgrade from the folder-based system we were using before (Dropbox). I really like that if an asset needs to be updated, you only have to upload the new version to one place.
Our client service rep is also wonderful.

It was a slog to get the system fully implemented. I suppose that's the case with any digital asset management system, though. It is also pretty expensive for what seems like relatively simple software.

Brand Connect, Ease of editing

Search function - seems very old school

The browser intergration is smooth and easy to use, allowing drag and drop and other useful features. The custom API abilities are very nice too.

Lacks a few key features you would expect to present in any DAM like cut and paste of assets, searchability of folder names, a trash can. The biggest downside to me is that if a feature is not working properly, like default sort order not saving for half our users, the solution has to be voted on to be determined important enough to be worked on. This can leave major functionality missing and features not working while you wait for months if not years for a possible fix that's not even guaranteed.

At last, the photos, proposals, documents, style guides, presentations...(you get the pciture) are all in one place and searchable down to the last period and exclamation point.

The database works hard to deliver our search results, but we always expect more and faster results would be heaven. And one other thing, the wait to see new assets after posting can be agonizing. Particularly if you have additional files to upload with it.

Drag and drop to upload assets

The light box is cumbersome. The assets needs to stay in there until they are downloaded from the people we share with but WebDam wont alert us when the files are actually downloaded by the end user.

We love WebDAM's ability to organize and display our marketing team's assets. They are searchable and there are so many flexible options for downloading, sharing, and collaborating. WebDAM is more flexible to our needs than I ever expected it would be.

There is a lot to learn to make this software work for your needs, but anyone who has served as an admin for this should expect that. The Brand Portal is awesome but more difficult to implement. I wish there was a bit more support around that.

The people at Bynder are great. The process of building our product was seamless and our contact always get back to us quickly with answers to our miscellaneous questions. They were also willing to customize the product to fit our needs and willing to grow with us, given we are a small organization but growing rapidly.

There are some features that I wish were robust. For example, the Guidelines feature is quite limited in formatting and is not as user friendly as the portal. Another example - we'd love to be able to check multiple filters at once. The photo cropping tool was also quite limited but Bynder recently made improvements to this. Another cool feature about Bynder; they listen to feedback and are constantly improving the product.

Sharing directly from the system is amazing, along with folder permissions this makes the system extremely powerful

sometimes the functionality does not always work reporting and uploading tends to go in and out and when a new version is added to the system any previous sharing links contain the old asset

What initially attracted me to WebDam was the low cost and functionality.

The one thing that I like least about WebDam is that folders cannot be dragged and dropped into the upload window and that they don't appear in searches.

WebDAM has greatly increased the ease with which we catalog and use images associated with our work in many ways
- Vast storage space which reduces the need for filtration of images
- Well organized folder system with activation options
- Metadata allows us to catalog information along with every image for story development purposes
- Different download sizes for web or print purposes
- Lightbox system allows us to share images easily for internal and external purposes.
- WebDAM's versatility also allows us to store design files and collateral files for downloading by staff members.
- AMAZING customer service! Prompt responses on service calls and high quality and regularly scheduled webinars.

The only con I think of with the current version of the software (that we purchased) is that it does not have an inbuilt media player to play video files. I have been informed that this is something that can be incorporated into the package.

Ease of use to manage digital assets
Integrations with Drupal and other third party software
Ability to manage users and permissions
Keyword searching
Load time and speeds
Customer service

Sometimes glitchy features
Lack of full customization on front-facing brand guidelines page
New features are slow to employ