Avis clients sur Greenhouse

Covers the basics, allows lots of on platform customization.

Very limited in the on-platform customization. No conditional logic on forms or fields (only department/location). Creates a reliance on third-party platform to solve processes that involve more than a linear progression.
API docs are outdated and unreliable.
Some functionality is limited and relies on a fixed flow (the take-home test/form should extend beyond the scope it's in)
Sandbox account should be much more friendly to acquire. Testing in production is disruptive, but must upgrade to highest pricing tier to get a sandbox (most other HR SaaS tools we work with seem to have alternatives)

The overall UI of the greenhouse is user friendly and navigation is very clear. It does serve mostly all hiring requirements.

Greenhouse doesn't provide any customization be it reports, custom fields, granular permissions or anything. It's mostly the closed system unless you decide to pay additionally for anything.

Easy integrations and the collaboration/feedback piece is great.

Sourcing candidates in the database is difficult. Would love to see some AI search capabilities

I love that GH is actively making a product that lets TA personnel use their craft as opposed to relying on AI. There are so many helpful features that mitigate bias, and we find it easy to help share and use this platform with our hiring managers

Greenhouse continues to be innovative, but not at the same rate as other companies. This is not a true negative, but they are always willing to help find a solution.

Efficient, easy to use, and love the reporting tools it has!

Not having time zones within the scheduling aspect of Greenhouse

It is easy for the end user to navigate also nice reports

I wish you could see when interviews are confirmed and there was a better way to manage positions for workforce managment

Greenhouse really allowed our hiring teams to have more effective debriefs and limit the need for paper during the interview process.

Integration with outlook for scheduling is a challenge. Would like an easier process to disposition a requisition. Reporting on stages of a requisition could be better.

The system's user-friendly nature simplifies applicant tracking, allowing for tailor-made adjustments to the ATS to suit your company's workflow. The customer service is attentive, always ready to tackle queries and offer swift resolutions. Plus, their reporting capabilities are top-notch!

One hiccup is document compatibility; Word files and job descriptions sometimes don't translate well, nudging you to tweak the font sizes for consistency

I like the ease of use and visibility for all of the team.

It was a steep learning curve as the system has a lot of features.

As far as I can tell, it's the top recruitment software platform in the Talent Acquisition market.

The self-implementation which the sales staff provided us as a default was inadequate.

I really like how easy it is to flip through candidates, and see information about their application.

Their data reporting features could be better, they aren't super intuitive.

Design your ideal recruitment process with full flexibility: customize stages, interviewers, permissions, and candidate communications to suit your needs. Enjoy seamless access to candidate funnel information, clear and organized scorecards, easy-to-use referral links with progress tracking, and smooth integration with your HRIS (like HiBob, in our case).

Automation Features: Expand automation options for repetitive tasks, such as interview scheduling and follow-up communications, to save time and boost efficiency. The feature exist for long time but I feel it can be even better introducing maybe some AI components.

Very user friendly, 24/7 available chat support, cutting edge features.

The new profile interface is taking time to adjust to for our teams

1. The layout is straightforward to use.
2. Marking and managing leaves, correction, data collaboration, and digital signature is simple.
3. Timely reminders of company events and tracking of new opportunities and interview process going on for referred candidates.

No Cons are to be shared as such. All things worked fine and smoothly.

It's a huge tool that works great for recrutiers. Has a ton of capabilities

Not user friendly at all. It takes a really long time to find the page you're looking for. Feels outdated and not intuitive

Easy to use and clear for hiring managers to use.

The reporting side could be better - can find it quite bulky but i suppose the more data you add the more you get out of it.

Mostly intuitive to use and doesn't require training to be able to use

When searching for a role or candidate, sometimes it took a few different angles and routes before I found the information I wanted

Greenhouse makes it super easy to track applications and provide feedback when interviewing job candidates. The format for having the job posting in a tab next to the resume and cover letter of the candidate along with a comprehensive scorecard makes interviews consistent and organized.

The internal job posting board our company uses could be organized a little better with more information provided or roles hyperlinked but this is not a dealbreaker for using Greenhouse.

What I like most about Greenhouse is that it offers integration with other tools such as the applicant tracking system and background verification tool, which helps make the recruitment process more seamless and efficient.

I don't like the reporting and analytics feature on Greenhouse as I find it not very interesting and functional. It was the only downside I found on the platform.

I think one of the better ATSs in the market for agencies and recruitment teams, tried several. Greenhouse has one of the most mature tech stack in terms of available integrations. Integrates with sourcing tools like Calendly, HackerRank, HeroHunt.ai and DocuSign.

What can be improved is the the automation features, it's quite hard to get an automated outreach flow going for instance.