Avis clients sur Housecall Pro
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2815 avis
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
L'idéal pour les services a domicile
Publié le 05/10/2023
Avantages
HouseCall Pro est un logiciel qui facilite un agrandissement et un développement à votre entreprise. Ces fonctionnalités m'ont aidé à planifier mes activités de façon efficace. Ces services sont utiles pour les petites entreprises.
Inconvénients
HouseCall Pro a un coût élevé et cela ne permet pas l'accès des Petites Moyennes Entreprises
Réponse de Housecall Pro
Hi Oluwa Locheyi, Thank for the review! We are happy to hear that is helping you with your business by planning efficiently and that the software is useful! If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Gestion d'entreprise
Publié le 14/09/2023
Avantages
Un logiciel qui vous permet de développer votre entreprise Les services qu'ils proposent sont vraiment d'une grande aide pour gérer les petits entreprise Ça m'a permis de construire de belles choses et idées
Inconvénients
Ça coûte trop cher à mon avis il faut revoir les choses C'est pas disponible dans tous les pays !
Réponse de Housecall Pro
Thanks for the review! Happy to see you are enjoying it and its helping your business grow and helps you manage! We hope to soon be available in other countries, however you can access the desktop version anywhere :) If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!
- Secteur d'activité : Agriculture
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Housecall Pro gère notre agenda différemment du conventionnel
Publié le 25/09/2023
Avantages
Les réservations en ligne sont notées et bien structurées
Inconvénients
L'accès mobile de Housecall Pro n'est pas efficace et devrait être amélioré
Réponse de Housecall Pro
Hi Laureine, Thanks for the review! We are happy to see that you are enjoying it! Happy to hear that you think the online booking its well structured! We would love to hear more about the mobile access not being effective, if you could send us an email at proadvocate@housecallpro.com We will be happy to dig in here for you.
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Meilleur logiciel pour les domiciles
Publié le 27/09/2023
Avantages
C'est un bon logiciel et facile à utiliser. Il permet l'amélioration et l'évolution de mes activités, l'efficacité du service offert ainsi que le bon fonctionnement des petites entreprises
Inconvénients
C'est un bon logiciel mais qui ne prend pas en compte tous les services
Réponse de Housecall Pro
Hi Hervé, thank you for the review! We love hearing that has been easy to use, and is efficient with your business needs! We would love to hear what services we are taking in to account and see what we can do help here! If you can send us an email at proadvocate@housecallpro.com with your company name, login email and phone number? Hope to hear from you soon, have a great day!
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Logiciel de Calendrier
Publié le 11/11/2023
Avantages
Top produit de marketing et programmation des calendriers des rendez-vous tte simple et professionnel. Je le recommande
Inconvénients
Facilite l’établissement des calendriers très professionnel et facile à utiliser. Je le recommande
Réponse de Housecall Pro
Hi Akou, Thanks for the review! Happy to see you are enjoying it and its helping your business making scheduling appointments simple and professional! If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Logiciel facile et fiable
Publié le 05/10/2023
Mon expérience avec Housecall Pro est satisfaisante et je le recommande.
Mon expérience avec Housecall Pro est satisfaisante et je le recommande.
Avantages
C'est un logiciel facile et fiable doté des fonctionnalités intéressantes. La planification des activités en temps réel est ce que j'apprécie le plus.
Inconvénients
C'est un logiciel très fiable mais coûte un peu cher. Ce qui freine son utilisation chez les petites entreprises
Réponse de Housecall Pro
Hi Abdelaziz, thank you for the review! We are happy to hear that is easy and reliable for you. If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Outils de nettoyage
Publié le 07/08/2023
Avantages
La version gratuite en essaie qui nous permet de maîtriser
Inconvénients
La non disponibilité dans tout les paysLa non adaptation de certains téléphone
Réponse de Housecall Pro
Hi there, thank you for your review. at this time HCP is only available in the US and Canada, We are sorry!
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Logiciel efficace
Publié le 13/12/2022
Je garde une très bonne expérience de ce logiciel.
Je garde une très bonne expérience de ce logiciel.
Avantages
Ce logiciel est vraiment un don, il m'as permis de planifier mes activités de manière efficace. Les services y afférents sont vraiment d'une grande aide quand vous gérer une petite entreprise.
Inconvénients
Le nom de ce logiciel ne prends vraiment pas en compte tout les services qui y sont. Son coût est vraiment élevé pour les PME.
Réponse de Housecall Pro
Hi Joyce, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
- Secteur d'activité : Équipement et fournitures de bureau
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Housecall pro for cleaning company
Publié le 04/09/2024
Very positive as the app did the best with setting up house calls to be able to get the house...
Very positive as the app did the best with setting up house calls to be able to get the house cleaned inside and out
Avantages
The software is very easy to use and it allows that's to customize each order specifically to the house is going to
Inconvénients
The only time I can say about it is I wish there was more to do with that
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Housecall Pro is the best for service contractors
Publié le 04/03/2024
Avantages
The appointment reminders and automatic communication with clients ensured we kept clear and consistent communication during the jobs. I loved that when a tech was heading to the next job, they could click on the button saying they are on their way to the job and it would automatically send a text to the client with the updated ETA.
Inconvénients
The automatic invoice reminders caused some issues for our clients. We did work with real estate transactions that would get paid once the house went to closing. The agents I worked with got a lot of reminder emails and it was difficult to configure the settings around automatic invoice reminders.
- Secteur d'activité : Agriculture
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Horrible company
Publié le 20/08/2024
Horrible company
They want to lock you in on monthly contract and not give you a way out .
These...
Horrible company
They want to lock you in on monthly contract and not give you a way out .
These guys robbed me for 1600$ before I caught on.
Keep an eye on your credit statement after talking with these guys .
Avantages
The sneaky sales teams ability to snatch dollars from
My account .
Inconvénients
The sneaky sales tactics by their team.
Alternatives envisagées
JobberPourquoi passer à Housecall Pro
I did not Jobber is simple and honest- Secteur d'activité : Relations publiques et communications
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Racks review
Publié le 08/11/2024
Great people , great system, who actually fulfill their promises !
Great people , great system, who actually fulfill their promises !
Avantages
Easy access the ability to sign people up into later payments for your business
Inconvénients
I love everything about house call pro especially the owners GREAT people !
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Compared to other applications, this is really the best application.
Publié le 02/07/2024
After moving recently, I updated my business address in my profile a couple of months ago. However,...
After moving recently, I updated my business address in my profile a couple of months ago. However, during this update, some profane words were mistakenly entered into the license box and saved. Consequently, every PDF invoice sent to customers now displays these profane words at the bottom. HCP informed me they cannot determine the exact date of the change or provide copies of emails sent to customers during that period. This complicates how I can manage disclosure to affected customers, especially since not all of them check the PDFs. It's baffling that HCP lacks email history retrieval capability; this raises concerns about using Twilio in the future. While I take responsibility for the profanity's origin, it was HCP's system that propagated it to customer emails, potentially exposing them to legal liability. If a customer does view the PDF, I will promptly provide them with HCP's contact details."
Avantages
Ideal for new companies aiming to go paperless.
I've never seen such an innovative application before. I recommend it to everyone
I'm sure anyone will use this app and not regret it. It's the best choice.
Inconvénients
HCP is shifting focus towards marketing, moving away from serving professional clients to targeting warranty companies.
There's no efficient way to search for jobs and clients using keywords on the main page, a feature that's commonplace on Google platforms.
My main grievance: Emails sent to clients are done through HCP without providing the pros with copies of what's been sent. This lack of traceability compliance means jobs can be edited post-client billing, with no way for our office to confirm what clients have received, as HCP can't retrieve it beyond 7 days
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Super friendly and helpful
Publié le 29/03/2024
Avantages
The staff is incredible and provides a really comprehensive yet efficient demonstration, to start with an then blew my mind with how simple and straight forward the software is, all the whole tending to so many needs that come with being in the cleaning industry.
Inconvénients
So far, the only thing I don't like is that I didn't hear about it sooner!
Alternatives envisagées
CleanGuru- Secteur d'activité : Équipements publics
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
The Consolidated Payment Solution.
Publié le 16/04/2024
Housecall Pro has elaborate invoicing solution for companies.
Housecall Pro has elaborate invoicing solution for companies.
Avantages
Housecall Pro has incredible billing procedures that maintains accountability.
Inconvénients
Housecall Pro is ideal and fruitful in managing payments.
- Secteur d'activité : Art/artisanat
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Rondell steele
Publié le 10/11/2024
Great they helped me along the whole way
Great they helped me along the whole way
Avantages
The payment process was great I was able to make good
Money
Inconvénients
Nothing to not like everything was clear cut and they even call to help you
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Housecall Pro is the way to go
Publié le 25/09/2024
Avantages
It took less than thirty minutes to incorporate the software with my business. The software has many resourceful features for my business. Invoicing is a breeze and customers can pay directly from the link sent to their email.
Inconvénients
Integration was easy and I did not run into any problems with this software.
- Secteur d'activité : Construction
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 1.0 /10
They keep spamming me
Publié le 09/11/2024
So frustrated with this company. They keep calling even after they assure me that I will no longer...
So frustrated with this company. They keep calling even after they assure me that I will no longer be on their call list, even last time I demanded that they remove me from their database and they didn't.
Avantages
I think it worked when I used it, but it wasn't for me. Now they won't stop calling me no matter what I do
Inconvénients
They keep spamming me. I can't get them to stop calling no matter what I do. It's been 5 years and they still keep calling meit's been 5 years and they still keep calling me
- Secteur d'activité : Jeux d’argent et casinos
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Good, Bad & Ugly
Publié le 18/12/2023
There are many really good thing in the basic scheduling, estimates, service plans, jobs and such. ...
There are many really good thing in the basic scheduling, estimates, service plans, jobs and such. But, my level of frustration with the administrative side of this program is equivalent to how good the dispatch and job creation side.
Avantages
For the most part the base program is really good. Jobs, Estimates, Scheduling, etc. However,...
Inconvénients
The payroll is so full of bugs it needs several cans of Raid to try to wrangle some of then into the corral. The whole money section is full of blue pigs. I can't even corral those hogs for nothin. And the reports leave a lot to be desired as well. Frustrated...
Réponse de Housecall Pro
Hello Kim! Sorry about your issues around payroll. Happy to hear that you do like the invoicing and scheduling. Can you send me an email at proadvocate@housecallpro.com with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Was ok but now is a mess.
Publié le 23/06/2023
went from good to Ok to just been a mess. they get your deposit and keep the money for few daysto...
went from good to Ok to just been a mess. they get your deposit and keep the money for few daysto play with your money and 2 weeks later you get your payment when customer pay them same day.customer service the worse in the country,Mobile devices are not good with this application because you don't get full menu.super complicated to invoice when you try to collect a deposit and them copy that estimate to a job the deposit won't transfer and that create a mess, and yes it never accurate with QuickBooks. always gives errors. price gone way up and now is not worthy. all customer service now is a bot.
Avantages
Use to be good, never great, but some how for a small business help.
Inconvénients
worse customer service ever. plus a mess now,after 3 years I give up trying to synchronize my QuickBooks. since they open new office in Colorado this turn to a mess.it is impossible to talk to a real person if you are a customer already.only talk to a real person if you trying to sing on with them.
Réponse de Housecall Pro
Hello Cal! Sorry to see all the issues you have had. For well over a year now, we have had an inbound support line at 858-842-5746 where you can speak to a representative. We are always working to improve, making our features better and more robust. Can you send me an email at proadvocate@housecallpro.com with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Cordan's review
Publié le 19/06/2023
Overall the program is great for construction workers. It can use a few tweaks and I think this...
Overall the program is great for construction workers. It can use a few tweaks and I think this program could be perfect.
Avantages
The constant flow of information from scheduling the customer to closing the job.
Inconvénients
That my technicians try to attach pictures in the app and it is a hit or miss situation.
Réponse de Housecall Pro
Thanks for the review! Happy to see you are enjoying it and its helping your business! We did recently update the photo function which allows for the photos to upload in the background while doing other work on the app. Make sure that all your techs are using the most recent version of the app and have a valid wifi/data connection. If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
3 months in
Publié le 12/06/2024
Housecall Pro simply works. The learning curve is minimal.
Housecall Pro simply works. The learning curve is minimal.
Avantages
Comprehensive and easy to implement. Our employees like being able to see the schedule and their ability to log in their daily hours for payroll.
Inconvénients
The interface with QuickBooks can be quirky depending on the customers payment method.
- Secteur d'activité : Entreposage
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
great option for an all in one product
Publié le 06/07/2023
an awesome product that fits most needs with little downsides.
an awesome product that fits most needs with little downsides.
Avantages
scheduling jobs in a customizable way tailored to our specific needs and adding attachments that help know more about a job when its being completed from when it was sold.
Inconvénients
it does not have inventory management. we have to use another app for this and there isnt anything that integrates in with housecall.
Réponse de Housecall Pro
Thanks for the review! Happy to see you are enjoying it and its helping your business! We are working on inventory management, and did recently release some reporting that should help here. If you have not already, be sure to take a look at our product roadmap to see recent updates and what is being worked on! If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
Robust in some ways, not so much in others
Publié le 26/09/2023
Avantages
Ease of scheduling and field staff accessibility.
Inconvénients
Reporting, billing, quickbooks connection.
Réponse de Housecall Pro
Hey Brandon, thanks for the review! We are happy to hear that you find the ease of scheduling and the tech accessibility good! We would like to hear more about the reporting, billing and quickbooks connections that you don't like or find helpful! We would also like to hear about the ways we are not robust for you, if you could email us at proadvocate@housecallpro.com with your company name, login email and phone number! Wanted to see how we can help here, look forward to speaking with you. Have a great day!
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Beware
Publié le 25/10/2023
Unpleasantly surprised by House Call Pro. After following their procedures and canceling my...
Unpleasantly surprised by House Call Pro. After following their procedures and canceling my service, I was shocked to find an unexpected charge of $406 on my account two months later. It's crucial for businesses to maintain transparency and uphold their end of the bargain. Unfortunately, House Call Pro fell short in this regard. There are plenty of other companies to choose from, and I’d advise prospective customers to think twice before opting for House Call Pro. Mismanagement of financial matters is a red flag. Beware.
Avantages
we haven't find the house all pro software that user friend
Inconvénients
House Call Pro doesn't seem worth the risk
Réponse de Housecall Pro
Hello! Thank you for the review, We are sorry to hear that you did not find us helpful for your business! Thanks for giving us a try though. We would be happy to look into this for you, with the charge if you can you send me an email at proadvocate@housecallpro.com with your name, company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!
