Humanity

4,3 (298)
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Planification du personnel et gestion des effectifs

Note globale

4,3 /5
(298)
Rapport qualité-prix
4,2/5
Fonctionnalités
4,1/5
Simplicité d'utilisation
4,2/5
Support client
4,2/5

85%
des utilisateurs recommandent cette application
Classer par

298 avis

Derrick
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

un regard sur cette innovation

Publié le 25/05/2024

Avantages

Wow, suivre mon emploi du temps et mes tâches n'a jamais été aussi simple ! Rend ma journée de travail beaucoup plus fluide.

Inconvénients

L'application mobile pourrait être un peu plus conviviale. Il suffit parfois de quelques clics pour accéder aux informations dont j'ai besoin.

Réponse de TCP

Thank you for your review and feedback!! Happy to send this to our product team as we are always looking to make enhancements to keep our tools easy to use!

Donna
Donna
Note globale
  • Secteur d'activité : Sécurité publique
  • Taille de l'entreprise : 11–50 employés
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

The App We've Chosen to use because it had the best features

Publié le 13/04/2016

We schedule 12-16 people/day on our ambulances. If there is a special event, we are easily able to...

We schedule 12-16 people/day on our ambulances. If there is a special event, we are easily able to add that. SP keeps track of vacation days used as well as . I haven't integrated it into my payroll system . There are improvements we would like and it seems that changes we ask for take forever to implement. The vacation/time off system needs improved. Overall, SP does what we need it to and we continue to use it. There is live support online 24/7 or by email. They will help you from setup to any questions you have down the road.

Avantages

Customer support, live chat, forums and tutorials. Very nice scheduling program with lots of options within the schedule. I like the dashboard to send out a message to everyone or just certain people.

Inconvénients

Some areas could use improvement. The only way to enter time off is to code it as a vacation type. We can't give partial days.

Christopher
Christopher
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Great app!

Publié le 12/03/2019

I’m a driver and Humanity is the app we use to clock in and out. It’s quick and simple to do and...

I’m a driver and Humanity is the app we use to clock in and out. It’s quick and simple to do and use and in my industry, time is money.

Avantages

Very very easy to use. Everything that you need is right there in front of you. You don’t have to navigate thru tons of pages and links to get where you need to go. It’s basic and not over complicated which is what you want on a time clock program. It has never crashed on me.

Inconvénients

The ONLY thing that I have to say that’s negative is that sometimes when I clock out, the app will freeze up or lag for a few seconds. After a few seconds it’ll catch up with itself and do what it’s supposed to do.

Réponse de TCP

Hi, Christopher,
Thank you for taking the time to leave such a great review! We built Humanity to cater to the enterprise business needs with its robust features, as well as to be intuitive and straightforward for everyday users. Thanks to reviews like yours, we're sure we're on the right track.

Jeff
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Works good - has a few issues which I have reported on several occasions but would require...

Publié le 05/05/2017

Providers can see all of their schedules in one place - I do over a hundred. They can sync with...

Providers can see all of their schedules in one place - I do over a hundred. They can sync with some third party calendar programs and check on their smartphones.
The software is not geared toward the healthcare industry, however. MD's work more than 1 position at a time. These should not conflict. Yet conflicts should show if they're mistakenly scheduled for a clinic at another location or for a meeting when they need to be in the clinic. This is a problem.

Avantages

I have the flexibility to set the software up the way I need to for efficient scheduling. My schedules are complex and I am able to create 'workarounds' to better utilize the software.

Inconvénients

I have a few issues: I have many providers (employees) that work more that 1 position simultaneously. It would be wonderful if you could selectively check or uncheck a box for each position to determine whether the position will show if it conflicts with another position. (But not globally turn off the conflicting feature for all conflicts).

If an employee covers 2 positions simultaneously, it shows as a conflict. It would be nice if there was a `work around for this. If you could select/deselect a box to designate whether you want a position to show a conflict, this would be great. That way, some positions that are covered by an employee working another position would not show as a conflict every time.

For example, There are a few positions that staff are assigned to that they do in addition to their main assigned position - e.g. someone working MCH Attending will also cover the OB Dept. This is done on a rotation/alternating basis but changes often. Whenever a provider is working MCH Attending and also covering OB Backup, I have to adjust the time of the OB coverage so that a conflict does not show up. If I didn't, I would have twenty or more conflicts each month and, as you know, once you get in the habit of ignoring conflicts, you then ignore the one that is a `real conflict and a problem results.

The conflict feature is great, yet is sometimes a pain because I have to create 'workarounds' which are less than desirable.

stephanie
stephanie
Note globale
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

I absolutely love humanity! Wouldn't use another software for shift planning.

Publié le 10/10/2017

Avantages

It is so easy to use! Adding new employees is a breeze and uploading schedules is even easier! It can be sent right to the employees email and or cell phone so they always have access to their schedule.

Inconvénients

I love everything about humanity. If I had to think of one thing I dislike I dislike it, it would probably be something as irrelevant as I wish it would save my log in information so I don't have to type it in everytime. This is seriously the best software!

Randi
Randi
Note globale
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Time Sheets Made a Easy

Publié le 05/04/2016

The Custom report function has cut my payroll time in half. I just need to figure out how to export...

The Custom report function has cut my payroll time in half. I just need to figure out how to export it in the format I need without having to do many edits to and payroll would be a breeze. The only thing I wish they would change would be to have the clock-in and out button on the dashboard page to make it easier for my employees to clock in and out. Sometimes they sign-in and forget to actually clock in or forget to clock out so the next employee clocks them out and forgets to sign themselves in... not really a ShiftPlanning issue, really just need my employees to pay better attention and be mindful of their time sheets, but I'' hold my breath on that one.

Avantages

Easy of use, excellent technical support and quick implementation.

Inconvénients

Should have clock-in and out button on the dashboard page.

Amy
Amy
Note globale
  • Secteur d'activité : Services financiers
  • Provenance de l'avis

Note globale

Community Pool - perfect for lifeguard and snack bar staff scheduling!

Publié le 18/08/2014

We started using ShiftPlanning in 2014 and love it. As a community pool, we have limited funds, so...

We started using ShiftPlanning in 2014 and love it. As a community pool, we have limited funds, so we had been managing schedules with pen and paper. Until now. One of the board members found ShiftPlanning and it has exceeded our expectation on many levels. ShiftPlanning not only manages the daily lifeguard, snack bar and front desk schedules, it also allows staff members to trade shifts; to "give up" and "grab" shifts that come available; tracks vacations; allows us to require staff to sign-in at the pool which serves as a time stamp for clocking-in/-out of a shift; downloads hours to Quicken (and other financial reporting apps) for payroll; allow us to send e-mails to specific types of workers. Additionally, the customer service at ShiftPlanning is very supportive, responsive and professional.

Avantages

easy to use; lower cost; fantastic customer support; great value; robust; flexible

Inconvénients

Can't think of a con. Only comment is that ShiftPlanning was difficult to find - we had to delve deep into Google search to find this app. Glad we persevered.

D.L.
D.L.
Note globale
  • Taille de l'entreprise : 2–10 employés
  • Provenance de l'avis

Note globale

Easy to Use and Full of Features!

Publié le 14/08/2014

A lovely service that is equipped with strong features and an easy to use interface. My TV/Film...

A lovely service that is equipped with strong features and an easy to use interface. My TV/Film Production company has been using Shiftplanning for 2+ years and being able to not only have time-track hours, but also schedule shifts, have pay-rates increase or decrease based on either location and or time of the day, ability to keep overtime in check, and integrate our favorite calender for event scheduling is a huge benefit for our company.

I used a few applications before, but compared to Shiftplanning, they seem like beta software limited by under developed features and poor support.

We will continue to use Shiftplanning for many years as long as they continue to develop their already fantastic service, support, maintain competitive pricing.

Avantages

Great Support
Loaded with Features
Integrates
Great iPhone / Android App
Affordable Price

Inconvénients

Not a Con, but certainly would be a great additional feature: Being able to assign tasks to individual employees and have hours tracked to those tasks. That would be awesome.

J. Gary
J. Gary
Note globale
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 10 000+ employés
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation

Many options, very flexible, solves a MAJOR scheduling headache

Publié le 29/03/2016

If you have multiple locations, with multiple shifts, and multiple workers with specific skill...

If you have multiple locations, with multiple shifts, and multiple workers with specific skill sets. if you need to know who can work a specific location and who can't. If you need to know the availability of your resources. If you want your workers to be able to clock in using their phone, or be sure they are clocking in from a specific geographical location. If you want employees to be able to offer up their shifts to only equally qualified employees.

I could go on, but you get the point. THIS is the application.

Avantages

Price
Flexibility
Options

Inconvénients

Complex. Took me three tries to get it implemented they way I needed, but my use case may be unusual.

Jacob
Jacob
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Provenance de l'avis

Note globale

Best scheduling software out there!

Publié le 14/08/2014

I spent many months looking for scheduling software, even after having trialed ShiftPlanning once...

I spent many months looking for scheduling software, even after having trialed ShiftPlanning once as we wanted to make sure we had the best option out there. After having used many different solutions, there was no software that could compete in my opinion with Shiftplanning. We were using Excel to schedule for the last 10-12 years and as we continued with steady growth, the excel sheet just became unmanageable. My employees didn't like the fact of how difficult the schedule was to read on Excel as we continued to grow the staff and a short while after implementing ShiftPlanning to my team; we implemented it with another team to be able to track who is on shift for escalations.

Avantages

ShiftPlanning is extremely easy to use. We easily grabbed our Excel schedule and added it into ShiftPlanning. Making changes to the schedule takes less time than before! Schedule views are awesome and make for a quick verification.

Inconvénients

Some of the new features that come out are hard to keep track of.

Sabrina
Sabrina
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 51–200 employés
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

An amazing Scheduling system

Publié le 09/06/2016

We use shiftplanning for scheduling purpose in our Call Center since more then 2 years and are not...

We use shiftplanning for scheduling purpose in our Call Center since more then 2 years and are not planning to change soon. It's not only a scheduling tool as you can also manage your payroll, training and your staff files through it. It's a complete system handle by a proactive and efficient team.

Avantages

Easy to use, Customization, Customer service, Customer Support, Amazing Team, affordable cost, Webinars, Messaging system

Inconvénients

No possibility to give a 5 minutes delay period before the clocking in is considered lates with the Timeclock tool would be my only complaint at this time.

Lisa
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent Platform for Schedule Management

Publié le 11/05/2023

Avantages

This platform has unified our systems and promoted increased transparency. It alerts users of changes and tracks hours worked.

Inconvénients

There were no features that I disliked about Humanity. They were able to craft the experience to my liking.

Kyle
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Scheduling Made Simple!

Publié le 12/07/2016

ShiftPlanning has been used at our facility for one year now. We are a college campus environment....

ShiftPlanning has been used at our facility for one year now. We are a college campus environment. Thus, scheduling for student workers can be a great challenge due to their dropping and adding classes and potential to working multiple part-time jobs, and of course, due to the differing course load, each student takes on. In the past, we used excel in combination with a learning management system to communicate and maintain student worker scheduling. I am the scheduler for student workers in our area. We have around 8-10 student workers, give or take which part of the year we are scheduling for. We schedule our shifts in a non-linear method. We like the availability feature that ShiftPlanning has. It is a static "when I am not available" table that you or your workers can fill out. At this point I supply entries into these availability tables based on student class schedules and external employment. We do this to prevent students from falsifying availability. ShiftPlannning has a pre-generate schedule wizarding system. This allows managers to schedule weeks, or months ahead of time, based on their current availability. If you are a manager for a college campus, then you may want to consider only doing this once a month for summers, and once a semester for spring and fall. You will be changing availability frequently during the beginning of each semester, almost all summer, and also during finals week. Duplicating the schedule for each week is as easy as two or three button taps on your mouse. Once a schedule is more concrete then this is super easy. During the high volatile periods mentioned above, we highly recommend not scheduling ahead of time. Just do one or two weeks worth of scheduling and make sure to communicate to everyone that the schedule will have a high degree of change. We have also enjoyed the use of the ping feature and other notifications to communicate to students when they should be at work.

Avantages

The strongest features of ShiftPlanning are the many methods for communicating when a worker is to work (general scheduling), when policy changes or other changes at work need to be quickly and easily assimilated to all employees (dashboard notifications), and when notifications need to be sent to just individuals (ping). All of this communication can be managed in ShiftPlanning. Workers can set up their cell phones to receive important notifications. Administrators can control which methods are mandatory and which communication methods are not. A worker can elect to be notified via email and/or text prior to their shift starting. Workers can access ShiftPlanning from any device since this a cloud-based service. Workers are able to make vacation requests ahead of time, even when there is nothing posted for the actual schedule yet. We would recommend a 2-week requirement for this type of request. Otherwise, student workers can request off via a trade shift or drop-shift option, if short notice is provided. All trades can be set to approval first by manager. It is super easy to setup different worker types by area, or by responsibilities. Thus, if you are budgeting out hours between different areas (positions) then you can easily view the subtotal for each while scheduling who should work when. It also gives you a clear distinction in schedule mode as to who can actually work during the designated times you are generating (i.e. 10 AM ' 12 PM, 1 PM ' 2 PM').

Inconvénients

The only concern that we have is with tweaking the trade shift and trade drop feature. Workers who are shown as available for the entire shift don't have the option to select parts of a shift that they are actually available for. Important meetings or events outside of work cannot always be accounted for using the availability feature. The only way this can be done is to not use a static schedule and go to making a policy for weekly updates. Then making it the student worker's responsibility to maintain their own work availability. In our case, we want to stay with a static scheduling system to help reduce the sense of a changing hectic work schedule for our student workers. Thus, students will benefit by having the ability to select from a portion of a shift trade rather than having only the option to pick up all or none of the shift being made available.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Easy Shift Planning and Scheduling

Publié le 10/04/2019

I enjoy using Humanity. It makes scheduling and planning very simple due to their great user...

I enjoy using Humanity. It makes scheduling and planning very simple due to their great user interface. I can quickly check any upcoming shifts, and plan accordingly. I would recommend this shift planning service to anyone who needs one.

Avantages

Humanity is a very easy to use program. To start off, the time availability function is very useful in scheduling. I was able to go day-by-day and show my hours of availability. This assures that you will not get scheduled on times you are not available.

Humanity also has a great layout that is simple and easy to use. It shows your upcoming shifts for the next Week, Two Weeks, and Month depending on your selection. It is a great way to visualize upcoming shifts.

Lastly, the shift trading function is invaluable. You can either drop a shift, which means that another employee has the option to pick it up, or trade. When you trade, Humanity automatically swaps your shifts. It is very easy to use and has great functionality.

Inconvénients

One of my only qualms with Humanity is logging in. Often during log-in, it requires me to input my password a second or third time. I have a long password so this can get very infuriating at times when I know I input my password correctly. Other than than, Humanity has been a great program for me to use.

Réponse de TCP

Hi,
Thank you for the extensive review. We work hard to make the interface user-friendly, so managing schedules is straightforward and seamless for the entire team. It's great to hear we succeeded in making shift scheduling more comfortable and enjoyable for you. We checked with our Product team about the login incidents you described, and we need more details to help you resolve the issue, so please contact our Support team via Live Chat or support@humanity.com.

Sujit
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Must have software for online marketing

Publié le 24/01/2023

Overall its value for money and must have an application if you want to produce video-based content.

Overall its value for money and must have an application if you want to produce video-based content.

Avantages

Ease of use and best quality video production in multiple languages and humanpals.

Inconvénients

The time it takes to render a video after submitting takes around 40 to 45 mins for a full one-minute video.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Using trial version of ShiftPlanning and am very impressed

Publié le 05/07/2016

I am the Help Desk Manager of five employees at Monongahela Valley Hospital. My employees are on a...

I am the Help Desk Manager of five employees at Monongahela Valley Hospital. My employees are on a shift rotation. Things become complicated if someone goes on leave or on vacation. ShiftPlanning was able to import my current schedule from an Excel document. This took a short time and imported most of it successfully. What it didn't import successfully, they were able to correct after fixing the format it was in. The support is great (I use mostly chat). Their chat support is fantastic. If you do not respond in a certain time frame, they email you with updates to your question/problem. I have dealt with other chat support where if you don't respond in a certain time frame, the chat is closed and you have to start over. This is where ShiftPlanning's support outranks most company's.

Avantages

Automatically schedules employees with rotating shifts. Able to set rules that apply only to your organization. For example, my employees cannot be scheduled 2 shifts within 8 hours of each other and they cannot work more than five consecutive days without a day off.
The support is great. When using their chat support, if you do not respond, your session does not end. You will be sent an email with any updates on your question/problem. This is a huge plus for me as I get pulled away from my desk often.
Employees can request vacations and personal days, and can also request to swap shifts with another employee through the software. This can be set to require approval.

Inconvénients

Not a deal breaker for me, but unable to put OFF on days an employee is not scheduled.
For Week mode, unable to remove the employee title from the schedule. Again, not a deal breaker.

Utilisateur vérifié
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Nothing we've tried is more visually helpful in staffing a 24/7 operation than Humanity.

Publié le 14/12/2017

The visual design of ShiftPlanning and its filters do a LOT to help us staff 3 floors of distinctly...

The visual design of ShiftPlanning and its filters do a LOT to help us staff 3 floors of distinctly different functions, all of which have different staffing needs. It also gives us a huge advantage in working ahead on the schedule and tools for averting scheduling 'crises'.

Avantages

Visually, we can see who is where. We are never short a staff member in our areas of essential service due to oversight. The filters make it easy to ensure we have the right people in the right roles.
Training modules have made it helpful to ensure everyone is on the same page for certain crucial information.
Most of all, our large roster of on-call staff are easily able to pick up shifts and populate our schedule gaps in real time. Availability tools make it easy for them to be more transparent, and add a level of accountability which has been helpful for management.

Inconvénients

Some of the default settings have been difficult to figure out or work around. If I open up a shift for, say, 3 on-call staffers to fill, but then need to change the hours on one, it can end up changing all three. What started as a convenient short cut becomes a messy fix. That said, customer service and live chat go a long way in fixing sticky problems quickly.

Alison
Note globale
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

this program saved my business

Publié le 31/07/2016

We spent so much time just getting schedules done and then something would happen - some one is...

We spent so much time just getting schedules done and then something would happen - some one is sick or their grandmother died - Then there was all the communication getting employees with the right skills to cover the shift -. I went looking for a scheduling software and got so much more. We use the dashboard and email features every day to keep staff aware of changes. Our business depends on everybody knowing 100s of ever changing details.
We use the email and training functions to keep the staff current with policy changes, to learn new systems and to refresh knowledge when things seem to be slacking.
Being able to send emails to specific groups let us communicate sensitive information securely to those who need to know.
I recommend this to everyone I know who has to manage any size business.

Avantages

Communication - quick and flexible. most of my 20 somethings have a phone, rarely use email and rely on apps for everything. The phone app still needs some work but it has been the end of excuses about schedules
the bulletin board keeps everyone communicating not just us to them but they communicate with each other.

Inconvénients

Searching forward and back by months is awkward - google has the same issue with their calendars. I often need to go from a day view now to a day view months away. the path isn't intuitive

Utilisateur vérifié
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Humanity Review

Publié le 06/01/2019

Overall I would recommend this software for a small to a mid size organization. It is functional,...

Overall I would recommend this software for a small to a mid size organization. It is functional, however there are much better products available....for a price.

Avantages

Humanity is a good tool for scheduling and managing human capital. One of the best features is the ability to look at all of an employees data in one place.

Inconvénients

some of the reporting functions are complicated and the filters do not always allow you to view exactly what you are trying to.

Réponse de TCP

Hi,
Thank you for your review, we appreciate you taking the time to flag out the difficulties you've had. Please feel free to explore the Reports Overview on our Helpdesk page (https://helpdesk.humanity.com/articles/knowledge/Reports-Overview); for additional questions, you can always contact us via 24/7 Live Chat on our homepage or app dashboard. Regarding the pricing, we would like to point out that we have kept the same subscription packages even though we are continually upgrading our services and launching new features.

Nicole
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Quick access to company time clock

Publié le 17/07/2019

Humanity is what my company uses to clock in and out and track schedules for all employees, it...

Humanity is what my company uses to clock in and out and track schedules for all employees, it eliminates the issues around keeping tracking of time with our traditional digital time clock, it also is very easy to request time off, keep track when other employees call out, and their mobile app makes remote workdays a breeze.

Avantages

Humanity is easy to use, learn, and understand. They have a nice mobile app which makes any remote workdays very easy to track. They make it simple to find the schedules of all employees within the company regardless of which department or office location they are in.

Inconvénients

Sometimes clocking in and out remotes glitches but customer service is always fast to correct the issue.

Réponse de TCP

Hi, Nicole,

What a fantastic review, thank you!

We are happy to hear you have enjoyed the mobile experience, our excellent customer service, and the ability to eliminate issues around time clock tracking.

With appreciation,

The Humanity Team

Mark
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Features & Services

Publié le 23/03/2019

Avantages

The ease of access for the different features. Also, the information is displayed in a user-friendly manner.

Inconvénients

Additional features could be provided along with the option to customize your dashboard so it can feel unique to each user.

Réponse de TCP

Hi, Mark,
Thank you for the feedback and suggestion. We'd love to hear more about the specific features you believe would be valuable to our users, so if you like, you can send us your suggestions at reviews@humanity.com. In the meantime, you can explore our current options to help you personalize your account. Find more information on our Help Desk page: https://helpcenter.humanity.com/getting-started-guides/module-overviews/dashboard-overview. We redesigned some of the Dashboard widgets as well: https://helpcenter.humanity.com/getting-started-guides/dashboard-widgets/new-dashboard-widgets. You can also reach out to our Support team via Live Chat for any questions.

Jamie
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

So easy to use!

Publié le 15/08/2019

Avantages

Humanity has a very clean and simple user interface that makes it super easy to use. After using other apps to try mobile clock-ins, Humanity is definitely the best option out there that I've tried. They recently added options for push, email and sms notifications which were a much needed feature.

Inconvénients

I think there are few little features that could be added to make it more helpful. We have an issue in our practice where employees often forget to clock in or out. It would be great if there was an option to adjust our own time sheets (if permitted by employers of course) or at least the ability to add a note to or flag a particular completed shift so that administrators would know the time entry needs to be adjusted.

Réponse de TCP

Hi, Jamie!

We're thrilled to hear you find Humanity super easy to use and the best option out there!

Adding features or enhancements to our app is something we'll do perpetually.

Check out www.humanity.com/blog for the latest Platform Updates and Product News.

Thank you for taking the time to give us feedback!

Kind Regards,

The Humanity Team

Maureen
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent Scheduling software!

Publié le 15/12/2016

We were looking for a software that would handle scheduling, shift trades and hold our staff...

We were looking for a software that would handle scheduling, shift trades and hold our staff accountable for showing up on time to each shift and more. This software has exceeded our expectations and we fully enjoy using it. The staff is able to upload their photos so other staff can put a face to a name, set their own availabilities, release shifts, see who is clocked in, add their personalized notifications and run reports for timecard and schedules. It is very user-friendly and easy to learn. This software has solved a lot of the problems we used to experience in the past. If ever there is an issue a staff member is readily available to answer our questions. We often get personalized phone calls or emails and chats just to see how the software is doing. They are always improving the software and updating to make even more powerful and user-friendly. It did not take long for us and our staff to start learning how to use it.

Avantages

Easy to use, great customer service and flexibility of the software.

Inconvénients

none at the moment

Mike
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Not really developed from a manager's point of view

Publié le 27/04/2017

I've been managing for over 25 years. Some things are common to all of us - such as needing...

I've been managing for over 25 years. Some things are common to all of us - such as needing notifications regarding not only shifts needing coverage, but who is picking up those shifts. Another example is the interface that managers look at first: not the personnel listing (that's an HR function) but rather a position view - or better, a visual view that is uncluttered and able to be made default. We need to see various things - such as what shifts are uncovered, what shifts are irregular (might normally be Jane, but John is covering it today), etc.

Unfortunately, Humanity does not do these things, and even though I've asked for them, I have not gotten any positive feedback for them. Some of them I've been told that they are not possible.

Humanity/Shiftplanning is the best platform I've found, commercially. I WISH that it did the things I need. I know these things CAN be done (we'd used a custom solution for years) but I wish that Shiftplanning would do them.

It seems that Humanity wants to be an HR platform and not a true management tool for managers.

Avantages

inexpensive, well sited

Inconvénients

It does not come from a management perspective, but rather from an HR one. Alerts are lacking. Shift management display (as a manager, my primary (over 90%) display) is clunky and quite often uninformative.

Jessica
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Overall good software

Publié le 17/04/2017

Humanity is good software for scheduling and providing a central location for staff to view their...

Humanity is good software for scheduling and providing a central location for staff to view their schedule and submit leave requests. Since we joined, a few new features have helped us out such as the partial time off requests, etc. I have a few issues with the software, such as when a staff member leaves, it is a very manual process to remove them from future shifts. I have yet to find a good way of doing this and end up going through the next 6 months manually. As for vacation, our staff accrue time off, and this feature is not supported, therefore our time off requests are very manual too. I see how this is good for companies who are constantly changing staff and shifts, however for us, we use a lot of workarounds as our schedule is pretty set. It would be good to be able to add shift patterns to staff availability.

Avantages

The ease of use for staff members is great.

Inconvénients

Not having the option for accrued time off. It is tedious to remove staff from future schedules when someone leaves the organization. There is not the ability to add staff to a set "shift pattern".