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293 avis
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Logiciel de comptabilité
Publié le 26/10/2023
Avantages
Il a un service de comptabilité en ligne qui simplifie et automatise la gestion financière des petites entreprises.
Inconvénients
Ce logiciel a un coût mensuel relativement élevé par rapport à d'autres solutions de comptabilité en ligne.

- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Solves the Startup Book-keeping Headaches
Publié le 04/10/2017
All of my book-keeping headaches are gone!
All of my book-keeping headaches are gone!
Avantages
I really like it that Bench people essentially leave me alone and they will do all the bookkeeping stuff for me. It is not my forte, so it is great and done at much lower price point than hiring a firm. The web interface is great and pretty much you upload your expense receipts and they will take care of it.
Inconvénients
Occasionally the bank statement transfers stops, then takes a bit of trial and errors for it to work, only happens perhaps once a year or so. No biggie, but could improve it.
Réponse de Bench Accounting
Hi Manabu - Thank you for your kind words! We're thrilled to be able to ease the headache of bookkeeping for you. We've passed the message on to Nadeeshi and the rest of your team, and you've made their day much brighter. - SP
- Secteur d'activité : Urbanisme et architecture
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Good Quality; Probably too Much for a Smaller Company
Publié le 12/06/2023
I like the product, but am unsure of the value for smaller firms with fewer expenses.
I like the product, but am unsure of the value for smaller firms with fewer expenses.
Avantages
I like the ease of use. There is a lot of info that is consolidated well, and the customer service is quick.
Inconvénients
Overall the service works well, but for a small company with relatively few expenses, the $300/mo pricing is a bit steep. I feel that a tiered rate based on expense quantities would be valuable to smaller companies wishing to offload the accounting work, but can't justify the cost.
Réponse de Bench Accounting
Thank you for your feedback. We strive to offer competitive pricing to reflect the value of the services we provide, including access to a dedicated team of in-house bookkeepers and our proprietary software that automates many bookkeeping tasks.
Most recently, we launched Real-Time Data from your connected financial accounts. This means you get a snapshot view of all your money in and money-out, out whenever you need it, even before your books are closed, allowing you to focus on what's most important - focusing on your business.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
After happily using Bench for almost 2 years, I DONT recommend it at all
Publié le 21/03/2022
I saw many articles about bad experiences with Bench before I decided to work with them. I also saw...
I saw many articles about bad experiences with Bench before I decided to work with them. I also saw dozens of good reviews about them. I didn't mind bad ones and thought it won't happen to me. But it happened.
Let's talk about the service and value I got; It's just bookkeeping software with a guy sitting in front of it. They consistently put my expenses in the wrong category. I had to check all the transactions manually every time. I did this with Xero for less than $40/mo. All transactions from my bank account are automatically imported to Xero and I just need to check once a month. No value here.
I didn't mind paying +$200/mo more for the same result since we had no problem with them. I also felt more secure since there is someone on the line. They offered me to file my taxes for an additional fee. I agreed. They filed franchise and corporate taxes for 2020. Everything was smooth and simple. I decided to extend my subscription for another year.
Last month, in the middle of tax season, I received an email saying that they will not file my taxes since I am a US non-resident. I respectfully understand that they made some decisions regarding their services. I am totally ok with it, but I should be informed about this in advance.
But informing me a few weeks before the deadline, in the middle of tax season, when it's impossible to find an available CPA is a selfish attitude that shows they don't care about their clients.
Avantages
Standard features that all bookkeeping apps have. Syncs my bank transactions to the app. Saves time.
Inconvénients
Service. I paid more only to have a human backed bookkeeping service to file my taxes. But it didn't happen.
Réponse de Bench Accounting
Thank you Arsen for sharing your experience with us. We sincerely regret to hear that this has been your experience with us, as we aim to provide accurate and open communications with our clients. A member of our Client Success Team has reached out to discuss your concerns, and we have passed this review to our Bench Tax team for further review.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Satisfied Customer
Publié le 27/05/2022
I love it. Bench tracks all expenses and the team communicates regarding expenses in question and...
I love it. Bench tracks all expenses and the team communicates regarding expenses in question and suggest "expense categories."
Avantages
I love how user friendly the software is. Everything is easy to upload and the team is able to communicate with you and ask for documents or ask questions.
Inconvénients
I have no complaints about any aspect of the software. Very satisfied overall.
Réponse de Bench Accounting
Hi Veronica, we're so happy to hear you're loving how user-friendly our software is, and how communicative your team has been! We're excited to keep providing the support you need so you can continue to grow your business!
- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Finally a one stop shop
Publié le 18/05/2021
So far so good! Love seeing reports every month.
So far so good! Love seeing reports every month.
Avantages
I love that I can finally focus on what I do best. Customer service is friendly and answers all questions in a timely manner.
Inconvénients
An online chat would be great for faster response. Since I don’t want to be on this platform very often, when I am, I’d like answers quickly.
Réponse de Bench Accounting
Hi, Tony. It's great to hear that you've received the support you need to focus on other areas of your business! Your bookkeeping team can always be reached via the message feed, should you have any questions about "Huck LLC's" bookkeeping. Thanks for being with Bench!
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great option to take bookkeeping off my plate
Publié le 19/01/2022
I've gained more time and mental space to focus on other things since handing my books over to...
I've gained more time and mental space to focus on other things since handing my books over to bench.
Avantages
Using bench takes bookkeeping tasks off my plate, giving me more time to focus on more important areas to grow my business.
Inconvénients
I am not able to get quite as granular with monthly reports as I was doing my own books with Quickbooks, but the bookkeepers are very helpful with providing info when requested.
Réponse de Bench Accounting
It's great to hear we've been able to make your life a little easier, Angela! Thank you so much for sharing and for being with us.

- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Better Suited to Larger Companies
Publié le 15/07/2023
Bench is useful and helped me to navigate the early days of my company, but I could've saved a lot...
Bench is useful and helped me to navigate the early days of my company, but I could've saved a lot of money doing some of the data correlation myself and hiring a tax expert directly.
Avantages
I like that Bench can customize the experience and give you almost any list of metrics.
Inconvénients
Bench is more expensive than other options I've tried, but much of that is my fault. Their pricing is based on working with much larger companies.
Réponse de Bench Accounting
Hi John, we're so happy to be supporting you and your business during the growth of your company. We strive to offer competitive pricing to reflect the value of the services we provide, including access to a dedicated team of in-house bookkeepers and our proprietary software that automates many bookkeeping tasks.
- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Bench review
Publié le 08/02/2023
Avantages
Easy to master accounting software and programmatic marketing is a little easier and is practically with Bench
Inconvénients
One of the easiest software to find and use. No problem likely
Réponse de Bench Accounting
We're so happy to be supporting you and your business, Djabire. It's great to hear that we've been able to give you valuable time back, so you can focus on growing your business!
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Family
Publié le 21/04/2023
Like family
Like family
Avantages
The all ways there when I need them.Ever time I asked a question one day later I had a answer
Inconvénients
When I was doing my taxes with bench they were on a separate platform
Réponse de Bench Accounting
Hi Jose,
Thank you for the wonderful review! We are so glad to hear that your team is always there when you need it! Additionally, we want to let you know that moving forward, Bench Tax will be brought in-house, which means your taxes will be done on the same platform!

- Secteur d'activité : Internet
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
White Glove Service for White Collar Small Businesses
Publié le 03/11/2020
Avantages
The customers service is incredible. I know that there is a TEAM supporting me, while I still know the name of my main contact person. The platform is easy to use and aesthetically pleasing.
Inconvénients
I have not found anything I don't like about my experience with Bench. They're awesome!
Réponse de Bench Accounting
Thanks, Marian!
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
One less thing off of my plate...
Publié le 09/11/2020
I am saving myself hours and hours of handling the bookkeeping. I am confident that it is done...
I am saving myself hours and hours of handling the bookkeeping. I am confident that it is done correctly and I am not missing anything. I like having someone to ask bookkeeping questions to if need be.
Avantages
I was hesitant to start Bench because I thought I could handle the bookkeeping for our business on my own. Managing money has always been a strength for me. However, as my company grows I find that I need to keep delegating and removing things off of my plate. At the same time as a business owner I like to keep as much cash inside the company as possible.
I finally gave the free trial a chance and it has been the BIGGEST weight off of me. I know that my bookkeeping is totally taken care of and done professionally. The stress of organizing everything for taxes is lifted off, and I know that I always have someone working on it everyday on my behalf.
Anytime I have questions I get an immediate response along with very valuable advice. I am a Bench customer for life!
Inconvénients
I don't like that it keeps disconnecting to my bank account. We've had a few technical issues with that. It can be very time consuming and frustrating especially since I am extremely busy already. I also have to confirm purchases from months prior and that can take a long time! When I confirm those purchases it is usually 30+ transactions and at that point I don't even remember all of them so it takes a while for me to locate receipts. I really dislike that too. I wish it were less expensive for us a small business owner as well.
Réponse de Bench Accounting
Hi Emily! We're thrilled to hear that we have been able to take one more thing off your plate. We have also shared your feedback with your team! A member of our Client Success team would also love to connect with you regarding your pain points. We will be reaching out via email shortly!
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
failed to file business taxes on time and did not file personal taxes properly
Publié le 07/10/2022
tldr; terrible - incompetent, will not support client if there are missed filing deadlines,...
tldr; terrible - incompetent, will not support client if there are missed filing deadlines, penalties and fees.
During my sales onboarding call, I talked about my 10 years of doing business in NYC as a sole owner of an s-corp. I have to file extensions from time to time. Bench assured me this would be no problem. They missed the deadline to file my business return with NYC. When I asked Bench about this, they replied that they don't do municipal filings. I asked why didn't my tax preparer notify me - the short answer: he didn't even know NYC requires a seperate business filing. It took several intense phone calls to get a refund. My personal returns were the same. They didn't calculate my estimated tax liability when the filed my extension. I got hit with hundreds in penalties and interest. Again I asked why they didn't notify me. Answer: it was in our disclaimer.
If you look at what Bench offers, they are charging a premium for essentially googling information for you. The actual issues you will need guidance on, they don't offer. Furthermore, they will not advise you of critical filing necessities because it's in their list of "disclaimers".
Find a local tax accountant who understands your business and will have your best interests in mind.
Avantages
The dashboard chat and customer call scheduling were pretty responsive.
Inconvénients
a bit clunky moving from bookkeeping to tax platforms and not knowing which chat/communication to use when customer support tells you to check your messages.
Réponse de Bench Accounting
Hi there, Thank you for sharing your experience with us. We're concerned to hear about some of your frustrations, and our Client Success Team has been actively reaching out to you to address the frustrations.
- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Ease of Use and Best Investment Ever
Publié le 11/08/2020
My overall experience is great. this is my second time using them. I had to leave the first time...
My overall experience is great. this is my second time using them. I had to leave the first time while switching my business format but it’s worth the investment knowing that my books are in order in I can easily track my growth and readjust expenses.
Avantages
The best thing about the software is hands off. In comparison to other software you have to not only implement the software you have to hire someone to upkeep it/reconcile it every month, whereas this is all in one pricing.
Inconvénients
The software may be a little confusing at first but with the customer service they help you navigate how to use the key features. I do wish there was a easier way to download a simple profit and loss and there are some other things that they may not be able to do that you need a CPA for but you at least have all your information in order for the CPA.
Pourquoi passer à Bench
All in one pricingRéponse de Bench Accounting
So glad we are able to work with you again, Destiny. Thank you for sharing your experience! All the best.
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Bench Works!
Publié le 29/04/2019
Overall, I recommend bench to everyone. They do have their shortcomings, but in my experience it...
Overall, I recommend bench to everyone. They do have their shortcomings, but in my experience it can be fixed by not giving so many clients to one person. My current bookkeeper is great and very prompt on delivering my books each month. I hope she sticks around. YMMV, but keep with it, bench is the best out there.
Avantages
My QuickBooks was a mess. I had brought in duplicate transactions from syncing with square and I was going to need to manually adjust thousands of items. Then I found bench! The bookkeepers are relatively easy to get in touch with when you have an issue; you can book a call, chat, etc. Come tax time the year end summary they put together was amazing. It made filing taxes very easy.
Inconvénients
The bookkeepers are spread very thin, and turnover is high. I've been with them a little over a year and I've had 3 different bookkeepers. I had to complain about one of them because he wasn't giving me a complete set of books each month. (They ended up giving a month free while they caught up my books.) It costs much much more than QuickBooks and doing it yourself, and you do have someone knowledgeable doing the work, but all than means nothing if your books are fragmented.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Web-based/Remote Bookkeeping Full-Services
Publié le 29/04/2019
Great experience, we've been with them for 2 years now and we will not switch to anything else!
Great experience, we've been with them for 2 years now and we will not switch to anything else!
Avantages
Extremely professional bookkeepers, easy to use user interface and 100% hands-free. They even have auto-linked bank accounts to pull your bank statements so you don't have to manually send receipts and statements. You can view your dashboard anytime and see live updates on your balance sheet. My CPA loves their books as well.
Inconvénients
Sometimes the connection might be off and I'll have to upload documents anyways, and they'll still need my input for returning vendors/suppliers.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
convenient and accessible
Publié le 29/04/2019
With bench.co I've been able to see in real-time our financial statements without having to ruffle...
With bench.co I've been able to see in real-time our financial statements without having to ruffle through paperwork or calling someone/visiting an office. I would highly recommend this service to any small business owner.
Avantages
Bench.co has literally changed the way I operate my organization & school. Whereas in the past we'd have to wait, and work around local accountants who had 100's of clients in queue, Bench allows me the convenience and access to my virtual accountant 24/7 online and poignantly clear on all aspects of bookkeeping.
Inconvénients
As with all software based services, sometimes Bench can lag in their monthly accounts at the beginning of the new year. This is a very minor inconvenience to the overall experience.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Shockingly Incompetent
Publié le 24/02/2021
I had Bench do a full year of bookkeeping for my company and consulted them on aspects of the PPP...
I had Bench do a full year of bookkeeping for my company and consulted them on aspects of the PPP loan program.
I found them shockingly incompetent. Many mistakes. Much flat-out wrong technical information about the PPP program. It was the most recent encounter with them over the PPP program that motivates me to write this review, to warn the public.
They should not represent themselves as PPP experts.
Avantages
The pros are beside the point because the cons are so overwhelming.
Inconvénients
I had Bench do a full year of bookkeeping for my company and consulted them on aspects of the PPP loan program.
I found them shockingly incompetent. Many mistakes. Much flat-out wrong technical information about the PPP program.
They should not represent themselves as PPP experts.
Réponse de Bench Accounting
Hi James, thanks for taking a moment to share your feedback. We always want to make sure we're continuously addressing client questions and their experience. We had passed your concerns to our Client Success Team and understand a senior leader has been in touch with you to discuss this further. We really appreciate your transparency as we work through this with you.
- Secteur d'activité : Relations publiques et communications
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The Back Pocket Tool That Solved My Bookkeeping Blindspot
Publié le 20/10/2020
Overall, I find Bench.co to be an accessible, easy-to-use, game-changing bookkeeping tool and...
Overall, I find Bench.co to be an accessible, easy-to-use, game-changing bookkeeping tool and resource for entrepreneurs & SMEs. The team is efficient, friendly, patient, and thorough (even when I had an adverse reaction to tackling my stuck-point when it comes to bookkeeping and I managed to even annoy myself I was treated kindly, a currency I don't take lightly, especially this year). I even got a goodie from a referral. It felt awesome to be rewarded!
Avantages
We all know that transitioning from the "idea" stage of a side gig to a real independent consultancy can be tricky. Without the right mentorship or support for small businesses, many are under the impression they don't need a bookkeeper. If I had known then what I know now, it could have saved me thousands of dollars and time which is priceless to time-scarce bootstrappers with multiple streams of income. I also like that Bench.co works closely with FreshBooks so when I need help I hear from both teams when needed. It's not just the AI in software, it's the EQ and human relationships that make it all come together. Bench.com are definitely real humans which I loved!
Inconvénients
A real struggle bootstrappers have is time. Therefore, it was a near emotional crisis to embrace I had to go into my documents like a surgeon to know every weird detail of each expense which is time-consuming as the names may slightly differ from the actual purchase.
Réponse de Bench Accounting
Thank you so much for sharing your experience! We really appreciate it.
- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Seamless Bookkeeping
Publié le 20/08/2019
My experience has been overall positive! My bookkeeper is there when I need him and always...
My experience has been overall positive! My bookkeeper is there when I need him and always professional and friendly!
Avantages
Simply put, Bench took a headache away and made managing my bookkeeping easy and seamless. It also encourages me to be more aware of receivables and expenses + I really appreciate that I can check my books at any time, day or night. The overall look of the site is clean and approachable, and the interface is simple.
Inconvénients
A few times my bank accounts have come "unlinked" somehow and I've had to go back in and link them.
Réponse de Bench Accounting
Hi Christina! Thanks for taking the time to share your experience with us! We've passed this along to your bookkeeping team, and I know they will be thrilled to hear this!
- Secteur d'activité : Services financiers
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very Happy With BENCH
Publié le 28/04/2022
Easy Way To Stay On Top Of My Business, Taxes & Reports.
Easy Way To Stay On Top Of My Business, Taxes & Reports.
Avantages
Very Easy To Use. Has many features & functionality.
Inconvénients
I can't think of any. Very thorough for my particular needs.
Réponse de Bench Accounting
Hi Daniel! Thank you so much for taking the time to write such a glowing review!
We are excited to continue providing you the support you need so can continue to grow your business!
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
RUN FAR FAR AWAY!
Publié le 27/04/2018
Avantages
Nothing food to say honestly. Never got it off the ground. When I asked for a refund it was a hassle
Inconvénients
If you look around and have your ducks in a row you will find these people are price gouging businesses and their pricing tactics are horribly unfair to the prospective customer. My best advice is RUN FAR FAR AWAY!
Réponse de Bench Accounting
Hi George,
I'm really sorry that your initial Onboarding experience didn't align with your expectations, and that you weren't able to experience our ongoing monthly service. We strive for clear and upfront pricing, which is why we have fixed pricing packages based on monthly expenses and add-ons. We are proud of the value we provide our clients as America's largest bookkeeping service. We do not price match with other businesses nor do we heavily discount our catch-up service. While we can't give you back your time, you have been fully refunded. We also have taken your feedback to our team to help ensure that we provide a consistent Onboarding experience and prevent situations like yours in the future. If there's more we can do to assist you, Sarah from our Client Care team is happy to speak with you further.
- Secteur d'activité : Design
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Bench Makes Running a Small Company a Breeze!
Publié le 29/04/2019
Bench has made accounting for our small business so simple.
I struggled with other software that...
Bench has made accounting for our small business so simple.
I struggled with other software that had clunky user interfaces (Quickbooks) and a steep learning curve, I needed something that could ensure that my business accounting would be accurate and up to date without it eating all of my time.
Our Bench bookkeepers have all been wonderful - they're fast to respond, give good information and work really well with our accountant. Taxes were a breeze this year after a full year with Bench! I have recommend them to other small business owners and urge you to try them out. You'll wonder what you ever did without them.
Avantages
Bench makes work simple.
The interface is very user friendly and instinctive, reports are clear and accurate. Our accountant can log in easily and the customer service is stellar.
Inconvénients
There is literally nothing I don't like about Bench.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Must have for sanity
Publié le 05/05/2022
The customer service is helpful with any questions we may have
The customer service is helpful with any questions we may have
Avantages
It's easy to use and understand. Makes our business run smoothly.
Inconvénients
Having an accountant that will answer any question you may have with a real explanation is really a dream come true. For anyone who doesn't have accounting background this really is a must have.
Réponse de Bench Accounting
Hi Victoria, thank you so much for taking the time to write this review! We are thrilled that we have been able to give you your time back so you can focus on growing your business!
- Secteur d'activité : Films et cinéma
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Bench allowed me to go back to focusing on running my business
Publié le 18/08/2020
Avantages
The support team is really helpful and are quick to respond. They’ve allowed me to focus on running a business and no longer have to focus on the accounting portions of my business.
Inconvénients
The only thing I don’t like is the bank integrations. They don’t have all the banks or even if tech companies like cash app or venmo.
Réponse de Bench Accounting
Thanks, Ashley for sharing!