Avis clients sur CRM Analytics

Great analytics tool used to make data driven decisions.

You need to be heavily invested in Salesforce products to use this.

I was a user of Sales Force while working for a larger company. Many of the features were set up by the company, and these tools and features were quite robust. The sales function tools help you keep track of closed sales, opportunities and events meetings and potential leads. Plus you can customize reports to help you determine your success rate and areas to help you grow your business.

I think that due to this CRM being the leader in this space, that it also comes with many many tools and features, which at times can be a little overwhelming. (Although many good trainings on using this software are also available to help).

I use the analytics daily to keep up with my buisness, it reminds me when i haven't spoken to clients. The Dashboard is something I use daily, and it is very user friendly and easy to keep up with my buissness.

Overall I am exteremly happy with Salesforcea and all of the Analytics it provides to make my business easier.

Ease of use, easy to navigate, in addition to the data that Salesforce is able to bring to the table + additional widgets.

Because of the layers of data and reporting, some areas are difficult to get to without clicking multiple times/multiple tabs.

Reporting and analytics mostly easy to customize and generate reporting but could be more intelligent with categories.

Time taken to load each page snd lack of abundant categories to drill down into. Better dashboard as well.

Any Salesforce plug-in to your implementation is a benefit, and this is a great one. As long as your data is in Salesforce, you have ample tools to run analytics and build reports.

We have a lot of data NOT in Salesforce, so have to use a third party tool to analyze that data separately. We are looking into Einstein, as they say you can use both external and internal data.

SalesForce has the ability to store many accounts with the customers/clients information and easy to find them and create new account.

The software itself could be a little more nice-looking. I believe it can have several updates to make it easier to use.

The export functionality made it easy to share information with those outside the nonprofit organization.

I wish it had greater permissions settings so that I could give volunteers outside of the organization the ability to use the tool.

Easy to understand an use the analytcs tool

Its really expensive, many comapnies cant afford it

Sales force Analytics Cloud has an easy to use dashboard.

Sales force Analytics Cloud has many unresolved issues. After spending many hours working some of my data will have just disappeared or possibly ended up in someone else's account in the company.

I really like how easy it is to use. I use this every single day for my job. I literally sign inn and boom its straight to work. I rarely have an issue. Honestly in the beginning there were a few like usual but now there are non. This has to be on of the easiest and most organized platform I have used.

Like I said there were issues in the beginning but they were sign inn issues. It really had nothing to do with the platform itself. We were all just having issues with remembering our passwords that's all haha!

Salesforce is intuitive and easy to learn. It is nice that it has memory of tabs previously opened on the dashboard, even between user sessions.

It has not be very adaptable for our specific needs as a database for our veterinary patients and clients.

- the integration with Salesforce
- a very intuitive user experience
- cloud based, so has enterprise scalability

- the ability to visualise your data is better on some other BI tools I have used in the past
- it needs to be integrated with another BI tool to unlock its full potential

It has lots of customization functions which are great but time consuming. Reporting functions are nice but you need to dedicate the time to get it right.

Our services were on one of their servers that went down. This crippled operations and sales for a full day. Although we appreciated the constant updates about their fix, there should have been safe guards or back ups that would help them avoid these situations.
The droid phone ap is extremely difficult to use.

Just about everything. It's an amazing platform to bring all of your Salesforce data together in one place and see a truly holistic view of the things that matter. The end user experience is great.

Admin/development work can be very cumbersome and difficult. Generally requires a knowledgeable Salesforce developer, but with that asset you can far.

Salesforce Analytics Cloud is Valuable in areas rich with recorded information, analytics relies on the simultaneous application of statistics, computer programming and operations research to quantify performance. Analytics often favors data visualization to communicate insight, the best part is making reports and dashboards.

It's not really geared to handle lots of campaign changes. It's a bit tough to pick up the logic at the beginning when you first use it.

Very great UI systems, and visual pleasing. Able to utilize multiple aspects of data acquisition.

Lots of options that need tutorials and a great deal of direction on the front end.

The product is nice and simple, which is exactly how products should be.

It's a bit tough to pick up the logic at the beginning when you first use it.

Solid tool. Gets the job done. Easy to setup and manage. The client loved the solution and their sales reps use it frequently. Sometimes it feels like they are still working on new features and thats OK