Selligent by Marigold

4,6 (15)
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Solutions d'emailing et de marketing interactif multicanal

Note globale

4,6 /5
(15)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,7/5
Simplicité d'utilisation
4,3/5
Support client
4,5/5

93%
des utilisateurs recommandent cette application
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15 avis

Utilisateur vérifié
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great Software

Publié le 23/08/2022

Avantages

The best thing about selligent is that I have had the best open rate in email campaigns if I compare with the rest of the tools I have tried.

Inconvénients

To mention something that I liked less I would say than the usability of some part of the interface, but overall it is good.

Othuke
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Efficient Solution for Email Support

Publié le 02/05/2024

Avantages

The program makes email communication and marketing efficient and manageable

Inconvénients

The speed the software has in making marketing is solid and has no wrong functionality

Jonny
Jonny
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Data modelling is amazing

Publié le 23/10/2019

Smart!

Smart!

Avantages

We selected selligent because we wanted to use our own data! Selligent has the best data management and construction in the market. It has enabled us to do truely unique and advanced things.

Inconvénients

It’s a desktop windows only application. It’s miles behind where it needs to be on web and in browser. Could be great but let down by slow development. They understand data and the future but need to catch up and fast!

Alternatives envisagées 

Salesforce Marketing Cloud

Pourquoi choisir Selligent by Marigold 

Enterprise advanced features

Logiciel antérieur 

Mailchimp

Pourquoi passer à Selligent by Marigold

Data structure
Anja
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client

It is a very powerful tool with numerous features

Publié le 16/08/2017

Avantages

It is a very powerful tool with countless features ( of course it requires thorough implementation to be able to use it to the full extent).

Implementation and configuration require some expertise, but once the system is set up properly, usability is quite good:

- Setting up email & omni channel journeys is fairly easy using the journey map: components can easily be added by drag and drop and modified afterwards.
- A/B tests can easily be set up.
- Setting up and targeting user segments is also quite straight forward.
- We set up & now use the SMS interface which also works without any issues.

- We're quite happy with our Account/partner management they are really up to speed, are very responsive and committed to their clients success.

Inconvénients

We feel that the reporting feature requires a lot of clicks and is not really clear & easy to read at one glance.

We also see some room for improvement in the field of customer support regarding speed/responsiveness and thoroughness.

Matt
Matt
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Efficient, Scalable Email Delivery Solution

Publié le 03/08/2017

Avantages

Selligent provides a strong platform for very efficient delivery of large volumes of marketing emails. Proactive deliverability support, an easy user interface and very competitive pricing solutions make it a key part of our marketing strategies.

Inconvénients

The only negative is that data integration can be sometimes time consuming, they are developing opportunities to improve the data integration solution.

Nicola
Note globale
  • Secteur d'activité : Hôtellerie
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

One-Stop-Shop for CRM Campaign/Program Management

Publié le 03/08/2017

Avantages

Complete campaign and CRM data management with limited need to involve IT.

Life-Cycle Campaign Management Tool allows the execution of complex, multi-channel campaign flows in a simple drag and drop interface.

Integrates forms and landing pages to allow seamless data flows between website and Message Studio databases.

Efficiency in campaign execution with templates and multiplicative work flows.

Facilitates multiple sub-organizations with users ranging from novice to campaign and data experts.

Open Time Personalization with LiveContent allows for very cool functionality within email templates.

Inconvénients

Some functionality limitations in the drag and drop features, however these can usually be remedied with SQL coding.

Jan
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Flexible data model + open API can handle even the craziest campaign scenarios

Publié le 28/08/2017

Avantages

- intuitive GUI that is easy to handle by marketing people
- powerful A/B/C/D ... testing
- great concept of Action List that trigger and control complicated scenarios
- flexible data model and powerful rest api for data integration
- SQL console for those whose who want to understand what happens under the bonnet
- email delivery speed on GRID infrastructure

Inconvénients

- not that friendly for MAC users. Requires a tiny exec component installed on PC to run Campaign environment.
- very detailed privilege tree, requires some time to master

Nick
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Selligent gives me a wide variety of advanced functionality to implement efficient email...

Publié le 27/07/2017

We have gained the ability to setup automated email campaigns and include dynamic/live content...

We have gained the ability to setup automated email campaigns and include dynamic/live content within messages to better personalize our campaigns. This is something we could not do on our previous platform.

Avantages

What I like most about the platform is the ability to set up Life Cycle Marketing programs with as much personalization as my data model can support.

Inconvénients

Sometimes we encounter system bugs that pop up that hinder us from completing campaigns however the Selligent support staff always give us solutions and system updates are regularly released.

Laura
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Excellent Product and Relationship Management

Publié le 28/07/2017

Avantages

It seems that nearly anything we dream up, this software can accomplish. Even if it's not out of the box, our Relationship Manager and the technical support staff are quick to research and implement any necessary steps in accomplishing the feat.

Inconvénients

Under the weight of our daily work and large file size, the user interface and some processes are prone to occasional lag. When this occurs, we are able to work with support to clean things up and restore to normal speed very quickly.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Automation is magical

Publié le 26/01/2018

Avantages

Really helped me streamline my automated marketing emails that I sent to clients. It's streamlined so much

Inconvénients

Not as easy to setup as I would have liked. A bit clunky to be honest. Their support team is A+ though

Angel
Note globale
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Message Studio is easy to use for templates and optimization

Publié le 31/08/2017

Avantages

I like the token syntax and ability for dynamic content and personalization. Reusable templates are easy to create.

Inconvénients

Reporting could be more user-friendly. For a new user, reporting is difficult to navigate. Also ability to pre-target in more than 1hr increments would be useful.

Jennifer
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

This year, customer support seems much improved over previous years.

Publié le 31/08/2017

Avantages

The strongview software allows us greater control over our sending infrastructure (we can utilize our own sending servers/IPs).

Inconvénients

The addition of a drag & drop editor would be helpful - one that automates the process of creating responsive and/or mobile optimized templates.

Lukas
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Sometimes buggy but a very powerful tool.

Publié le 14/08/2017

Avantages

Most functions are adaptable and all features seem to be customazible. Once you have understood the basic logic you can work quickly, especially with express templates.

Inconvénients

Some bugs come up and there is simply no explainable solution without help from Selligent. Crashes suddenly when there is no internet connection. Screen fitting on small resokution displays is terrible. Reacts slowly when saving or switching between menus.

Frédéric
Note globale
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Comprehensive Email Marketing software

Publié le 15/11/2017

Avantages

Selligent offers a wide range of tools for managing email campaigns and offers an advanced statistics table, gathering all the indicators I need, including the rate of opening and click-throughs, but also deliverability.

Inconvénients

Selligent has the flaw of his qualities. This tool is rich and powerful and not easily mastered. Technical expertise is required for implementation, training and follow-up. But once tamed, the software develops its full potential.

Stephanie
Note globale
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

great so far

Publié le 19/01/2018

Avantages

Salesforce is the major benefit over other marketing automation platforms. Engage is a great feature and the engagement studio is useful to visualize campaigns.