Avis clients sur Seismic

I love how easy it is to find exactly what you are looking for! The best feature is the version control on documents

We mainly use google drive and the integration with google is not smooth at all.

-Saves our client-facing teams a ton of time since they don't have to build the decks for their client calls.
-Ensures consistency in our brand and the goals for the Customer Success department.
-Our reps can get a preview of the content they're building as they customize - our product changes fast, so being able to preview what they're adding is huge.
-Great customization
-Excellent technical support!

-I used a Mac computer, but I have to keep a PC to manage LiveDocs (via PowerPoint) on the backend. This is really painful.
-Would love to see them support content management in Google Slides and export to GSlides for our end users.

Ease of use, version control is super manageable. Single source of content from our end. Great analytics from LiveSend from sellers and their clients.

Page builder for NewsCenter can improve (I know it's always continuing to grow though)!

I love having a one-stop-shop for my sales reps. There are updates and product enhancements once a month.

I think some of the product enhancements give sellers too much freedom when it comes to editing marketing collateral.

Being able to retrieve the latest version of a document is incredibly important for our team. Seismic always have everything updated. No need to download a copy, every time you search for it, you can leverage the latest copy and update the document.

One would be the mobile app, which I didn't know existed until I saw the previous questions. That would help a ton. Other than that, not many cons to this software

Easy to set up and access file throughout an organization and protect security of files as necessary. Sharing and tracking is also key.

Cant think of anything at the moment.

Integration with Salesforce is quite good. Ability to consume data from external sources is very helpful

Silverlight admin portal makes me switch from my default browser to access it. General speed could be better.

What I like about Seismic is that it is a multi-functional platform that can be an all-in-one for tool for some companies.

What I liked the least is that in the beginning it takes a minute to learn the platform and how to become fully comfortable with it.

The ability to create dynamic folders to pull content in from multiple sources automatically. I love the Community feature, to research discussions, product news, training videos, and post new ideas. The Analytics feature is AWESOME! The capability to LiveSend content and track when the recipient opened the content, how long spent on each page and if they forwarded the content to another recipient is priceless!

The amount of issues that we have endured over the URLs not being able to be populated into Seismic until April of 2018. The RFP functionality is not a feature within Seismic, but rather a custom build. We were introduced during the decision making phase, of the RFP capabilities and what it could do for our company. Here we are just shy of a year, and we are still not using, nor will we likely use what was built as a workaround solution. It is just easier for our users to create on their laptops and share directly with their peers and house a copy within the repository.

The ability to conduct LiveSends of assets directly from within Seismic and not having to download and then include as an attachment in Outlook or other email product. The bonus of being able to track what a recipient views and how long they looked at the content or if they forwarded to someone else is a game changer. This gives Sales and Success a one-up on knowing what a recipient is interested in. The ability to create LiveDocs.

The product does not have the ability to house RFP questions and answers in a database format. We needed the ability for a Sales rep to pull together a quick RFP using a LiveDoc RFP Template to pick and choose what Q&A's they wanted to pull in by product. It does not accommodate. Also, having to maintain an Excel document of hundreds of Q&A's and upload weekly, is less than desirable and clunky.

The folder structure (or lack thereof) and search functionality are such game changers. We also love the "page" functionality. We use it on every new product roll out or partnership.

You have to connect one individual's Google Drive. Not great when you have multiple individuals with administrative access.

Easy setup and customization for our sales teams. Updates to the platform are timely and implemented well. Minimal follow-up training needed with our most novice sales reps due to ease of use. Gmail plugin for live send is fantastic

Content manager can be a bit confusing and overwhelming. Our organization barely scratches the surface on what we can do with content manager so it's features are almost too complex.

No opt out option for mass email sends

Content automation
Embedded in Microsoft
Content management

Usability for premium users (namely, labels of the functions and how they are organized)

Seismic helps to reduce the time to communicate with our customers, as there are prepared text/responses/content/videos, I can just select, customize as needed and send!

Love being able to see when my customers open and read my information.

On occasion, an article I really need is listed but the content is unavailable.

I like how easily I can access it; the ease of usage and wide range of brochures I can find.

Sometimes it takes some time to load/sign on.