It is relatively intuitive for people with only a basic knowledge of business accounting. It allows easy manipulation of accounting data and you are able to provide periodical reports which means you always know the state of your companies finances. It can be accessed from anywhere and at any time and allows you to restrict certain users to particular areas. You are able to give your accountant a direct log in to your accounts which makes annual tax accounting very quick and simple.
Sage One can be tied to your bank accounts so that all items that pass through your accounts can be automatically uploaded into sage saving lots of time on entering data.
VAT filing and reports can be done instantly and sent directly to HMRC.
Can also be used directly with Sage Payroll meaning all information from payroll is automatically added to Sage One accounts.
If you're internet connection is weak this can slow things down a bit though on the whole it is a very stable and trustworthy platform.
The only thing I find a little bit weak is the inability to create direct backups of your accounts either your computer desktop or external drives. The only method of backing up the information is to print reports of all ledgers, invoices, receipts and audit trail. This means you will always have the information but in the event of a catastrophic failure it would be highly time consuming to re-input all the details. There would be no obvious method of doing this.
Using Sage One allowed us to combine our Accounts and Payroll systems into one. It makes it easy to manage our accounts from any location and on any device. It also removed the worry of backing up and securing our accounts records.
The fact that Sage One is cloud based, is probably the best feature. No more endless backups and annoying updates to perform. Everything is taken care of and the support team are amazing. It's also simple to grant access to your Accountant, who can then do whatever that need to when it's your year end etc.
A very clear interface provides an overview of your current situation and makes it easy for you to do your everyday tasks like entering and raising invoices, or checking who owes you money. You can easily produces account statements and everything can be emailed straight to your customers, so far less physical paperwork.
The Invoicing template choices are limited, but with a bit of creativity, you can definitely make something you can work with. The thing that needs the most attention is the method by which invoices and statements are emailed out. they appear to be from the email address you give the system, but are sent by Sage. Consequently, some clients weren't receiving their emails. We just turn any invoices into PDF's and email them ourselves. No big deal as we are still paperless, but it would be nice if we didn't have to. hopefully something that will be addressed on a future update.
The ability to connect my bank accounts is great and a real time saver.
The fact that this is online and can be accessed from any device is a real pleasure. It means as a sole trader that I can enter receipts while I'm on the go or at home when I have a spare few minutes. I know sage was late to the party for online accounting systems but they have managed to make a simple system and one that starts cheaper than the competitors.
The second main feature for me was the ability to automatically connect to my bank accounts and match my transactions as this saves no end of time and is all included in the monthly price.
They also have a feature which allows you download your transaction in a CSV file as well, if you wanted to move them to another system.
It's not as customisable as the desktop version was but once you get over that hurdle and change your way of thinking and acting then you realise they had a reason for making it so simple.
Compliance, ability to integrate different aspects of financial company data.
User-friendly interface. Good dashboard view.
Collaboration with external agencies - HMRC, our accountant & book-keeper.
Functionality has increased alongside our needs as a growing business.
Excellent customer support
No trace-ability of emails sent - only a Yes or No view of whether emails (invoices) have been sent.
Cannot export XL data to our Pension portal (Big booooo for the Sageone!)
No auto-generation of a reference number for purchases like there is sales?! This causes us issues!!
Only 1 user allowed to access Payroll platform for our subscription
Easy now to manipulate. I only wish I could input my bank information into Peachtree but it will not except it.
I have been using Peachtree Complete Accounting for over 16 years. It has taken many years to learn because I was never trained on the software.
My only issue with Peachtree Complete Accounting with Sage is the customer support. You have to wait hours to speak with someone if there is an issue especially if you call you have to just leave your name and number. During tax season it is impossible to reach someone. I once waited over 4-6 hours to get a response.
Ease of use. I have basic accounting training but, by using the help pages, I have managed to run my business without the expense of accountants. VAT returns are just a press of a button and all information is easily found if needed. The package has grown ( at no extra cost) and the stock control and invoicing side has much improved.
Sage support is very good if you have to telephone them - HOWEVER it is expensive! Very occasionally the system has crashed (not often) and it can cost you money to find out that it is their error not yours...
Well if you have clients like I do it will make your life easier and more organized
I first had this software when it was peach tree. It has a ton of features more then you will ever need with the ability to back everything up.
It takes time to learn there is so much. I would start using this software has soon had you can. I started using it in the middle of my second year of business back in 2014 and it time some time inputting data but once it's there this software made my life a breeze but you will need to take time to set it up
We find it does what it says it does. It's very flexible, not only because of Cloud access, but in terms of products, sales invoicing and reporting. The addition of integration of PayRoll has saved us both time and money.
To be honest, Iuse it without fuss. I'd prefer the Other Payments option to be in the 'Purchasing' section rather than the 'Banking' section and maybe a 'custom' layout option for Invoices - not fields, but presentation. That's all.
Improved recording of accounts and better organisation of data.
Ability to generate reports and forecasts.
As a small business this has helped us to manage our both payroll and accounts. The initial motivator to look at online packages was for auto-enrolment. Having used the accounting package as well it's helped us to organise our accounts better and it is a lot easier to get information and reports from it.
The technical support either via self help, web chat and telephone is excellent. I've made a few mistakes initially and these were easily resolved with support line help.
This will be common to all packages. I now feel that using this software is making us do some tasks that our accountant used to do. Unfortunately I feel that some of this relies on a bit of an understanding of accountancy principles that I didn't have. I needed the support to help explain this and how to find some options. Once done though it's easy to find again.
Sage business cloud accounting isn't free but nesscecary and tailored for small businesses. It brings ease and practicalcality when organizing clients and accounts. There are many bisinesses using sage business cloud accounting, so there is no doubt that the software has been designed to cator for the tasks at hand.
The software is simple to setup from entering in the user's company details and client details.
Menus are easy to navigate.
Requires basic accounting knowledge.
It is cloud based, bringing convenience in and out of the office.
The software handles all the nesscecary transactions regarding accounting for small businesses.
The software can be slow at times.
Lacks customization features in areas.
A break in an Internet connection can cause a loss in work.
As someone who is more interested in running my business than getting kinky with red tape, Sage one was the best of all the accounting packages for me. Automated VAT returns as well as bank feeds were my two big requirements and Sage One fulfilled this perfectly.
That it doesn't have a mobile app is an absolute travesty but that none of it's competitors with the same feature set do either means I'm sticking with it for now. As soon as another accounting software company comes along with Bank Feeds, Automated VAT returns (for Ireland without a hack) and a mobile app for receipts (currently, I use receipt bank with Sage), then I'll switch.
Easy to use. Irish VAT returns. Missing features are mostly filled with third party integrations.
No mobile app. Super annoying when trying to get info or input anything on the go.
Straightforward and easy to use. Was very quick and easy to set-up, get customers on and get invoices sent out.
Easy to use and understandable. Produces reports that allow you to quickly see the information you need. Easy and quick to create and send invoices out. Like the fact I can access it from anywhere and on any device.
Frustrating when the server is overloaded or experiencing high-demand and then unable to access Sage One.
Easy platform for non book keepers to keep a finger on the pulse of their financials
That you can have full access to all financial
detail of your business wherever you are
Maybe allow a link through for document storage to keep down the user space needed.
For instance if I upload my slips and document to Sage I’d quickly use up my allocated space, if it could link through to my dropbox where I get far more space
Its ability to send real time accounting documents through its automated processes saves the company or organisation a lot of time.
Its add on modules give users a robust diversity to customize the system to best fit the organisations needs.
Automation of invoice generation, Local Purchase orders, credit notes, petty cash just to mention a few to communicate with bank accounts, make transactions and additionally update the records is actually very impressive.
Great support with free training.
They charge the most essential aspect of it which is the ability to use multi-currency. You would expect this to be free upon purchase of the system as after all it is an accounting system
It is very easy to use, it has almost zero bugs. You can easily backup, import data. I like this product and I use it everyday.
The ONLY thing that I hate about this product is the speed of the software. I do around 1000 invoices per year and the application is very slow to start, close, export backups, etc. Could be really better. I use other product that are really faster.
I was able to have all my book-keeping done in a central location, with the ability to pull reports quickly, when needed.
Fairly simple to use . Once I learned how to use it, I was able to use it every day and make it part of my daily routine, to stay on top of my book keeping.
Longer adaptation phase than I thought. It took me a while to learn how to use Sage and all its features effectively.
Plenty of useful features for a self-employed professional, such as Billing & Invoicing, Bank Reconciliation and Expense Tracking.
I used to use Sage One because it offers all the functions I need as a self-employed professional, but the price kept creeping up (it's between 14 and 54 euros a month where I'm from), so I decided to switch to QuickBooks.
It includes plenty of useful features, such as Billing & Invoicing, Bank Reconciliation and Expense Tracking, but QuickBooks offers pretty much the same with a more attractive UI and at a better price point.
I really dislike how Sage One would prompt me to subscribe to a new, more expensive plan without ever showing the price. I felt that if I ever clicked by mistake they'd start invoicing me right away, since they already had my account number.
As with any accounting software, there is a certain learning curve with Sage Accounting.
Even though it does simplify bookkeeping, you still need to input all your clients information by hand and create your invoices yourself.
I wanted to use Sage business accounting cloud for basic bookkeeping and I couldn't even do this.
My experience was of utter frustration. Not only with the lack of capabilities and difficulty in using the software but even worse, with their billing department. I was charged the wrong amounts every single month. Clients were charged for software that they didn't even use. Some clients were charged for software that I had already paid for. Nobody in accounts could fix it. Not even the directors were able to fix it. What an absolute disaster. I am absolutely at a loss as to how they are still in business.
The sage logo hinted that it may be similar to their line 50 product. Oh, how wrong I was.
There is quite literally nothing good I can say about this software, their customer support nor their accounts and billing team.,
It falls way short of functional. It couldn't be further behind the competition if they did nothing.
Essential features like repeating invoices were missing.
You can't pay with or receive into the director's loan account.
You are restricted in the number and type of bank/cash accounts you can have.
Fixing anything is a mammoth task
and even then, it doesn't actually fic the issues.
Well-known and respected company. VAT Return module is easy to use and works well. Inclusive updates are much better than old year end routines.
inability for imported payments and invoices to be matched up automatically,even when they share a reference number. Having to manually allocate every single payment is time consuming and frustrating.
We had been one of their first online store users when SAGE started with their online store offer. Then the support and customer service was outstanding. Sadly they outsourced their online shop to another company and we needed to move our existing online shop to a new platform. One would think that "SAGE" would facilitate this move for free, as the old platform was discontinued. Well that was not so, we ended up paying a large sum of money for the move. The service level of the new "SAGE" company was horrific, the treatment we received was shocking, everything took weeks and months to finalise. We ended up doing most of the work ourselves and then received a bill for their general set up package and for re-directing the pages to the new site. Unbelievable and shocking! We are also using their accounting software that we like, if we find another way of integrating the accounting part easily with another online shop provider, we will move. They do not deserve our business as they clearly don't appreciate loyal and long standing customers.
The online store platform integrates easily with sage cloud accounting. Nevertheless, the customer service is shocking, shocking, shocking!
the online store provider have no regard for longstanding and loyal customer - shocking and horrific customer service!
Easy to use, available 24 hour a day, makes difficult tasks easy.
When i took over the payroll, I was amazed how easy it was using Sage. It has saved me a lot of time and money and made me more confident.
Help line can be busy during the day, so I tend to always telephone in an evening. Get through in an evening no problem at all.
Love how the invoicing facility makes my business even more professional. Like the way my accountant can just log on whenever they need to, without having to provide them with lots of books and paperwork.
Would like to be able to edit/Personalise/tailor the invoices to fully meet my business needs. This however is a small thing.
All of the modules are connected.
It is very easy to use. Most modules are linked to be able to see things in a real time view. Best of all, it links with TimberScan.
Sometimes, the reports are a little discouraging to use. They don't always come up with the information that you want.
It's simple and easy to use. Maintenance is always pre-warned and is usually done when the system won't be used (midnight).
It can't cope with a lot of heavy traffic. There are times where I cant log in because 'there are too many users accessing the software'.
It appears as though Sage panicked when Xero and other cloud providers appeared in their market and so they rushed out a poor bit of software. They haven't developed it and so it is a long way behind its competitors, with basic functionality missing and a poor user interface. I have also had several problems with basic features (link the bank feed) which they have no idea how to resolve.
The customer support experience is also the slowest and most painful experience I have ever come across from a SaaS provider.
It is telling that they are slashing their prices at the same time Xero is able to raise theirs!
The only two good parts of the software are the discounted price and it clearly shows you how long until the end of your VAT period.
Very little development in the 6 years I have used it
Slow to do basic tasks
The interface isn't user-friendly
There is no way to take a back up your data
The customer service is slow - typical experience is 20+ min wait for live chat, no response to emails and 15+ wait for phone support (on a premium rate number)