Avis clients sur ADP Workforce Now

Les avantages les plus appréciés d'ADP Workforce Now sont sa facilité d'utilisation, sa gamme complète de solutions intégrées pour la gestion des ressources humaines, la paie et le temps ainsi que la possibilité de gérer et de contrôler les absences. En outre, ADP Workforce Now offre un réseau mondial intuitif qui permet aux utilisateurs d'accéder à leurs données sur demande et de travailler de n'importe où.

Les principaux inconvénients d'ADP Workforce Now sont sa complexité et le coût élevé des abonnements. De plus, certaines fonctionnalités peuvent être difficiles à comprendre ou à utiliser. Enfin, certains utilisateurs ont signalé des temps de chargement longs et une mise à jour lente.

Nous apprécions la fonctionnalité et le gain de temps que cela apporte à notre organisation. J'attends avec impatience les futures mises à niveau des fonctionnalités de reporting et d'évaluation des performances.

Pour profiter de la dernière réponse, l'expérience globale était assez médiocre en ce qui concerne la navigation réelle des ressources du site

Calculs de paie– Statistiques détaillées– Gestion des ressources– Messagerie instantanée – chat– Dématérialisation– Personnalisation– Gestion de la paie

Assistance en ligne (forum, tutoriels …)– Support technique (téléphone, mail, chat …)

Simple intuitif et performant, saisissez l’occasion

Tout fonctionne à la perfection il n’y a rien à redire

fonctione tres bien, facile a utilisé et rapide

il n'y avait pas de côté negatif, j'ai apprécié le programme

Logiciel très simple et pratique surtout quand il s'agit de payer les employés

Parfois difficile d'accéder à son compte et le service client est parfois lent

C'est un système très stable avec des fonctionnalités utiles. Facile à mettre en œuvre avec un bon support technique.

Il n'y a vraiment pas grand-chose à part le manque de messages d'erreur. Quand quelque chose ne va pas, il ne vous dit pas vraiment ce qui ne va pas, il est donc difficile de savoir quoi réparer.

C'est un système fiable facile d'utilisation et avec une fonctionnalité excellente et pratique.

Juste que parfois trop de publicités et des messages d'erreur.

Les informations sont facilement disponibles

La prise en main et le suivi des worflows est peu claire

The ability to keep important documents 9n file for easy downloading.

The registration is a bit complicated when and if you've been employed through multiple companies using this software .

I am always able to get a support person on the phone, it may mean staying on hold for up to 30-45 minutes, but I am able to speak to a live person and have my concern resolved on the call.

The setup for this program was long and tedious. We were transferring from a different HR platform that had a really easy setup. It took us 4 months to get everything up and running. There was a different person assigned to each feature/function of the platform. Communication was not great during the setup process.

I'm able to track attendance, and it makes their time.

it freezes a lot when entering someone registration

It is feature rich compared to some timekeeping and payroll based software. The level of integration is unsurpassed and your ability to choose how involved ADP is with your outsourcing of payroll is helpful based on the size of your company.

Much like a lot of the legacy software that has been around forever cornering the market (think Deltek or Photoshop), ADP is horrible archaic software circa 90s that has never evolved. Often, newer payroll/accounting software is far superior aesthetically and based on how intuitive it is to use. That's because they created their software with modern design and programming methods. Programs like ADP have been around forever and feel like it. They create upgrades, but almost as a consequence of their market-share and size, they can only do moderate changes for fear of creating too many implementation problems with all of their clients.

As you may know, ADP is a leading provider of payroll and human resources services. Recently, they released their report on the most and least ADP-employed states.The report found that the most ADP-employed states are in the South and West, while the least ADP-employed states are in the Northeast and Midwest. This is interesting, as it may suggest that the most and least ADP-employed states will benefit the most and least from the current ADP workforce adjustment.The report also found that employees in the most ADP-employed states earn more than employees in the least ADP-employed states. In addition, employees in most ADP-employed states receive more benefits, such as paid vacation and sick leave, than employees in the least ADP-employed states.The report also found that employees in the most ADP-employed states are more likely to have a company-sponsored retirement plan than employees in the least ADP-employed states. This suggests that companies in most ADP-employed states are more likely to offer benefits to their employees.As you can see, the most and least ADP-employed states will likely benefit the most and least from the current ADP workforce adjustment. Therefore, it is important for companies to evaluate their current ADP workforce adjustment needs and make adjustments as needed

There is a lot of talk about how the most and least ADP workforce now benefit. I think the answer is, it depends.If you are an individual or company that relies on outside contractors, the most ADP workforce now BENEFIT because you can now find qualified workers more easily. The downside is that you may have to pay more for the service.If you are self-employed, a small business owner, or have employees who are not ADP eligible, you may now BENEFIT from the most ADP workforce because you now have more workers to choose from. The downside is that you may have to train these new workers and you may have to pay them more than current employees.It really depends on your business and what you need the most.

ADP Workforce offers self-service tools for employees, allowing them to access their pay stubs, tax forms, and benefits information, update personal details, request time off, and more. This reduces the administrative burden on HR staff and empowers employees with convenient access to their information.

The cost may be a disadvantage for small businesses with limited budgets.

Ease of use. The product is super simple to understand and makes complex processes easy.

The Time and Attendance feature could be improved a little to address complex processes.

This platform is simple and easy to use to keep track of payroll, pto, and logged hours.

Everything is very easy to navigate on ADP and the app is convenient.

I appreciate being able to receive reports for payroll numbers. It helps me with budgeting

I don’t have any complaints with the program. I think that it is amazing and easy to use

I found ADP Workforce Now's user-friendly interface and customizable reporting features to be incredibly helpful in streamlining our HR processes and making data-driven decisions.

Some users have reported experiencing technical difficulties and slow customer support when using ADP Workforce Now, which has caused frustration and delays in managing HR tasks.

We have changed finance managers 4 times in the last 5 years. For the periods of time that we had no finance manager, I was the person tasked with all things HR and payroll related. Let me tell you, this is outside of my normal workflow but I had to get my people paid. The software is straight forward, click and go, easy to use. Even for those of us that are not payroll or HR professionals. With the COVID hit, there was an added layer of complexity to entering payroll for those out sick. The ADP team did a wonderful job on providing resources and updating those resources often. there is online learning, on demand learning and always a friendly calm voice on the other end of the phone when a would frantically call for help. It's not just the software, it's the people behind it that make it all work smoothly. Tracking PTO is also a HUGE benefit to our employees. the days of " how much time off do I have ? " are long gone. We have encouraged all of our employees to use the self service portal for any changes to their profile thus cutting down on internal paperwork and the need for data entry. It's been a game changer for us.

I honestly can't think of anything that I would change about it. The communication via email is amazing and I always know what is going on with my processes.

ADP WFN covers all the bases for HR, tax, payroll, applicant tracking, timekeeping, and more. I would not say that ADP is the absolute best-in-class for any individual module, however, as a holistic package it's extremely powerful. The ADP WFN package is very price-competitive compared to other payroll software. The integrated nature of the platform (one stop shop) and longstanding, proven track record is what I would most recommend about ADP.

There are 2 large cons for ADP, however, these may be present with other platforms too. First is the initial onboarding and setup. I've onboarded ADP at 3 companies over the past decade, and it can be extremely hit or miss - it's entirely dependent on the ADP team you get. The timeline can also be much longer than one may think to start. Secondly, when problems come up, customer service is where things can tend to go awry. Again, it's completely dependent on the person you get. As a bit of advice, if you feel like a bad response was given, call right back and speak to a different person, you might end up with a great resolution.

ADP has automated several process that used to be manual.

The implementation process was very difficult and lasted over a year. It took almost a year to find a good Account Manager. The continued updates. Just seems that every week I go in and something has changed. The ACA reporting is still a little clunky.

The set up of the software was fairly simple to perform. We transitioned to this HRIS software from Ceridian in the hopes it would offer more of what we were looking for in transparency with our team, tools for better personnel management to our leadership team, and overall ease of use with our employees. A large decision for us too was that we wanted to move away from paper, and ADP offered a completely paperless option which we really appreciated.

While they claim to pride themselves on customer service, the ADP team have been less than helpful on multiple occasions. That's not to say this is the case for all employees, in fact, some have gone way above expectation and I am grateful for that assistance. Others, have been difficult to work with and have even gotten frustrated with myself when calling in for assistance.

Everything is very seamless and contained. The tabs are self-explanatory and easy to navigate. You can gather all the info you need for an individual from the same page. Quick and easy to learn. Processes that can be cumbersome on other systems flow smoothly with ADP's system

I do not have any cons. Minor things that I wanted improved in the past have all been handled with periodic updates and patches.

I love the fact even for single user business it is very innovative software that really streamlines my payroll needs. The support team is outstanding if I run into any issues I can always count on them for help! I also love the fact that I can manage my account remotely from my cell phone!

The price is rather high but I guess it comes with perks. ADP Workforce offers so many other features that is not available in other payroll software programs. I love the reporting features which helps me stay on top of my business.