Avis clients sur Findmyshift

Facilité pour changer les plannings, accès des salariés facilement via leur portable, calcul des heures par semaine et par mois ce qui aide pour le calcul des variables de paie

Quand je veux voir les heures par mois d'un salarié sur une année, il faut que je sélectionne mois par mois

Le logiciel reste facile à utiliser pour effectuer des plannings.

Avoir une description plus complète sur l'ensemble des choses qui peuvent être faite, autre que les planning avec des tutos.

Le rapport qualité/ prix est correcte. L'utilisation nécessite un peu de savoir-faire mais globalement ça passe très bien ensuite. Les équipes sont présent et s'auto-discipline, un vrai bonheur !

La connexion est parfois lente ou difficile pour les équipes sur leur téléphone. Est-ce notre wifi ou bien le logiciel en tant que tel...

Facilité de mise en oeuvreLe personnel plébiscite l'outil

gestion de l'accès du comptable qui ne voit pas les mêmes choses. résolu en donnant mon accès personnel.

Les nombreuses possibilités de personnalisation, le service client réactif et efficace, la visibilité claire, les exports de pointage

L'ergonomie / expérience utilisateur pourrait être rendue plus agréable. Les mises à jour de l'appli génèrent souvent des bugs.

facilité d'utilisation, rapidité d'ouverture, possibilité de créer des postes

lenteur de l'enregistrement, lien envoyé trop vite obsolète

un outil pratique avec un super rapport qualité prix. Tous les travailleurs se sont habitués facilement

Je n'en connais pas, peut-être au niveau de la mise en forme, de sauvegarde non-automatique.

Quick and easy. Support is great. So many different things you can do.

It would be good to be able to put all of the hours you need covered into a system and you work out a rolling rota for a team.

Time off reporting, colour coding for specific tasks

Would like it to be easier to apply bulk time off (check boxes to select which employees to auto populate)

I can chose to use the different features or not. Affordable.

Did take a bit to get the hang of the rostering of times and tasks. (but I am old school). Font of default print outs too small to display on one page as there are so many spaces in report so I always export data to an excell document.

Logic process. Simple language, At the start I did contact support by chat and they were responsive, efficient and quickly got us processing our information. I was really impressed. We have had no need to contact support since we first implemented find my shift.

I would like to be able to block some information from managers, for example pay rates. Notes on staff. It would be better that all managers could not see all staff and other mangers information.

This is very easy for myself and shop managers to use.

Nothing really we are quite happy with this software as ease of use is very good.

Distribution of scheduling is easy once employees register to use the app

Very buggy... the changes I make disappear or revert back to an older version all the time especially if I am opening across different devices over time (e.g. on my phone in the morning, on the laptop in the afternoon)

The training I was given to use this product was great and has worked well for me over the last few months.

For what I use it for, it has been brilliant,

Very ease to use both as the manager for scheduling and staff for accepting shifts clocking in etc

HJaving to switch to desktop to see full rota on mobile app

System is so easy to set up - integrates with Xero.Easy to use.Good value for money.Integral part of our productivity toolset.

I havent found any issues with FindMyShift

Web based - and easy for staff to log in

Adding exceptions to pay rates, take's me a while.

We have been using findmyshift for scheduling in our business (hostel, 30 employees) for a year now - having previously only used excel spreadsheets for our rota. This software has helped us schedule more accurately according to our business level which helped us save hours as well as relieving our team during the busier periods. It's use is very straightforward and does pretty much anything you need it to with a bit of fiddling. The customer support team are very quick to respond to your queries with a live chat as well. On top of that it is pretty much the cheapest in it's category (compared to Deputy or WhenIWork) although it might not look as snazzy or have all the functionalities these have. We will definitely be continuing to use this software for the next year.
Can also connect to your google cal or ical which helped me personally organise my life better :)

It is a bit fiddly at times, and does seem more catered towards office businesses (9 to 6, Monday to Friday) than a 24 hours, 7 day a week business like ours.
The app (for phones, Android and Apple) is a great plus but could be improved upon - The way the shifts are displayed is not super clear, the filter is hit & miss, and how you navigate the app is not the best.

The ability to access the software from anywhere with just a browser is the biggest plus for us. Clear easy to understand graphical interface goes a long way too. The support from FindMyShift has always been fast and helpful.

Sometimes screens can be a little 'busy' - for example the time off planner. However it is hard to think quite what could be done better - there is inherently a lot of information to display.

findmyshift is a friendly app with a very nice and easy to use interface where you can manage employees from anywhere and any device from your web browser.
allows real-time monitoring of employees either in a single company or in several at the same time. where you can monitor with your clock application the hours that employees are working and automatically generate automated reports to calculate payroll and manage costs.
very easy to program, we can manage perzonalizables database and configure reminders of daily changes, notifications by email, text messages or push notification.
As if that were not enough, it allows deducting personnel breaks and making smart calculations to generate a payroll.
and all this we can store it in a completely secure way in the cloud with backups.
findmyshift can use it totally free of charge up to 5 employees and provides us with enough documentation to see everything you can do. and with a very low price we can manage an unlimited number of employees, perfect for large companies and with several branches

It is very difficult to see something negative in this application, since it has several years in development and improvement.
the only negative would be his dependence on the Internet to manage. since if the Internet fails, we could have administrative control problems.
It should be developed in more languages.

We love having access across our management team to the reporting features. It cuts our work time down dramatically being able to see all of our figures laid out.

Our staff find it difficult to use the app - most being quite young, won't open find my shift in a browser: they will go straight to the app. Even when opened in a browser, if they're using the mobile-site it is still not easy enough for them to see who is working and when. We also have a problem with the "reject shift" feature every time a new staff member starts with us: they tend to believe that working is optional as a result of seeing the option.

ability to email and sms staff excellent.

Editing rota on mobile device not an option (useful for on the fly changes when administrator is not at desk.)
After selecting new date range, page goes to end of date range selected rather than start, so have to scroll up to continue making rota on most current date.
Apparent inability to make test or dummy rota other than using publish/unpublish function on live rota. We have complex shift patterns in order to try to give staff certain days off without this resulting in too many consecutive days worked before getting to those days off and it would be good to have a dummy rota to work on to see an overview of potentially workable patterns before committing to live rota.

Web access makes it easy for multiple managers to access. Fairly easy to set-up, customisation of filed names and fairly simple to use.

Rows and columns don;t stay in alignment when scrolling. No easy way of inputting blocks of shifts. We have a 6 and 8 week rota system and have never managed to make the template bit work for us so we copy and paste lines for the year (takes about 3 days to programme half a years rota) / No edit or audit trail to see when a manager Added, moved or changed a shift. Awful interface on touch screen devices and the overview on mobile devices is no good for management purposes.

We've been using findmyshift for years to manage the staff rota for our carehome. Being able to access it anywhere with an internet connection, make changes etc has been invaluable.

The holiday management within the software doesn't suit our industry very well, great for straightforward hourly rates for staff with hours that never change and where additional payments aren't a consideration but doesn't account for the fact that employees must be paid an average wage for their time off taking into account regular overtime, flat rate bonuses for shifts etc. As such, i need to keep a separate spreadsheet for this.