Avis clients sur Sumo Logic

Sumo Logic
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27 avis

- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Excellent log analysis tool if you are affordable in pricing.
Publié le 19/06/2022
Application logs pushing to a centralized location & analyzing the logs , troubleshoot using...
Application logs pushing to a centralized location & analyzing the logs , troubleshoot using dashboards which solves our application related troubleshooting in a easier way.
Avantages
FER Creation , dashboards are most impactful for us. Product is not very much esy to use (need some skills).
Integration with our business process are not easy , it takes some time..but once we understands about sumologic features
it gave us a major relief in application log analysis. One word excellent tool but if we know how to use it.
Inconvénients
It's not user firendly, need some study before working.Especially the costing of frequent/infrequent/contimuous tier.
Integration is bit difficult , but our folks worked together to integrate sumologic for pur business needs.
The major drawback is it's support , currently there is no support number we need to send mail only & the support team
works in pacific timezone which is not suitable for indian time like us. For a support case it takes around 2 weeks to close.
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Sumo Logic easy to search logs and find issues
Publié le 26/08/2024
I really like how Sumo logic works it's fast and intuitive
I really like how Sumo logic works it's fast and intuitive
Avantages
It's a easy product to store logs Is I really love the speed and really functional and handy
Inconvénients
Is difficult to control the size of the stored logs and the bill will be skyrocket
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Not intuitive for data retrieval
Publié le 28/12/2018
Avantages
There are user guides at-hand for doing data searches, following best practices. You can quickly access these guides and find what you're looking for in gathering specific information for the data fed to the system. There are also many awesome options for taking data found in your log dive and putting it together to become more useful information (such as seeing how many times a specific event occurred in a specific time frame, etc).
Inconvénients
The way data is stored and retrieved is not intuitive: key words for items allow for a faster search than specifically picking out the exact value of a parameter you're looking for. For example, you know for the purposes of your search that abc="123"; however, searching for that exact thing will take longer to search for then simply searching for "123" ... which will also find values of "123" for parameters, def, ghi, and jkl if they exist. I only want to find values of "123" for parameter abc. ... yet for some reason, there's no good way to retrieve that information, even though we've fed the data to the system, and it exists. This is more of a problem if you actually need to search your data for specifics on a regular basis; if you're just managing the data and only searching for real time data, it may not be quite as important.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Expensive but the best
Publié le 16/05/2024
It worked great and did just about anything I wanted it to do.
It worked great and did just about anything I wanted it to do.
Avantages
The ability to custom parse fields on demand using regex is extremely powerful when troubleshooting and doing forensic analysis.
Inconvénients
The cost, one of not the most expensive but might be the best out there.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Sumologic is a leader in threat detection
Publié le 21/12/2022
Overall Sumo Logic helped us get the certification our company required and the support was great...
Overall Sumo Logic helped us get the certification our company required and the support was great compared to competitors. It seems to be lagging in features of comparable tools but can compete on price.
Avantages
Like how easy the software was to integrate into our current logging stack (GCP, GitHub, auth0). If you do a multi-year deal the price is competitive.
Inconvénients
The query syntax is difficult to work with at times and clunky. The interface and responsiveness could also use some work.
Pourquoi passer à Sumo Logic
Ease of installation and the cost over a multi-year deal. Having used Sumo Logic at previous companies and having success.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Hassle free integeration with AWS
Publié le 08/01/2019
I have generated multiple Dashboards for real time analytics of cloud watch logs.
We were able to...
I have generated multiple Dashboards for real time analytics of cloud watch logs.
We were able to carve out business trends and it led us into process improvement.
Avantages
Sumo logic is very flexible and easy to integrate with different cloud providers. But it's specifically easy to work with AWS.
I had to create an IAM user and provide the credentials to sumo logic collectors which started pulling in data from S3 buckets immediately.
Option to generate variety of Dashboards from real-time streaming data.
Inconvénients
I didn't like the tabular interface. you have to scroll all the way to the right to find your tabs.
It could be have been made more user friendly.

- Secteur d'activité : Conseil en gestion
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Heavyweight in monitoring
Publié le 01/08/2018
Avantages
I like the fact that it looks like a mobile app, it is very simple to use, setting up your dashboard is very simple, real-time monitoring is reliable and being able to add a different filter to every running job, gives makes monitoring very simple
Inconvénients
the "live mode" button sometimes you open up the app and you forget to switch it on, it would be better if the app is always on live mode

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent logging integration with Sumo Logic
Publié le 03/08/2018
We are handling logs of our several applications at the same time and making a map for common...
We are handling logs of our several applications at the same time and making a map for common occurrences. This is good for analyzing where we need to improve. It has helped in monitoring of our servers and finding the faults fast.
Avantages
It is very navigable and offers perfect ui which is very intuitive. You can write any type of query , sumo logic will have answer to that type. We can easily search and export. You can configure it the way you want it to behave and give you the readings in the real time. You can know the properties of a running job from all the jobs on the dashboard which is a great plus from the similar softwares.
Inconvénients
Sometimes it is very hard to reach customer support , you may have to wait till someone can come to your rescue on an issue.

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Continuous analytics Software does the log reporting better.
Publié le 12/04/2022
It was a great product to do continuous analytics with the large data ingested.
It was a great product to do continuous analytics with the large data ingested.
Avantages
data insights and the reporting of the application.
Inconvénients
documentation on API has to be simple and more example-oriented to get started.

- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé Autre pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
we are able to look at our ELB logs and make decisions
Publié le 28/06/2018
Avantages
low price, ease of use. The service does the work for you. Always good to have AWS do the work for you.
Inconvénients
Almost feel this should be free but maybe I need to look at it differently. It could be cheaper than it is.
- Secteur d'activité : Internet
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Quick search your logs
Publié le 07/04/2023
Overall experience is very positive
Overall experience is very positive
Avantages
The search time is pretty good, where it searches in huge dumps of data and return a good result set
Inconvénients
Copy JSON feature is a big problem, where you cannot copy a part of result JSON
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
This sumo helped us fight our way to visibility
Publié le 26/05/2022
Avantages
Ease of use. I can easily ingest data with alot of SaaS applications supporting sumo out of the box
Inconvénients
It is on the more expensive side. You get good features and great service but it isnt cheap.
Pourquoi choisir Sumo Logic
Night and Day difference between Elk stack and a SIEM specific SaaSPourquoi passer à Sumo Logic
Easy of use and CSE product- Secteur d'activité : Services financiers
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Flexible and detailed log analysis software for System Administrators
Publié le 02/11/2018
I use Sumo Logic to ingest logs across a fleet of about 125 servers, including Windows and Linux...
I use Sumo Logic to ingest logs across a fleet of about 125 servers, including Windows and Linux servers. Setup was pretty straightforward. Documentation is detailed and complete. Customer support and tech support are mostly competent and cooperative. I'd definitely recommend this product, especially to smaller startups or businesses that can't or don't want to implement their own logging server infrastructure.
Avantages
Extremely flexible search and reporting
Log ingestion from essentially any source
Good support for major operating systems
Decent technical support
Good communication with customers
Continuously improving the software in all areas
PCI/DSS qualified
Inconvénients
Some very poor UI design decisions
Poor account management
Performance can be very bad for searches over large data sets or long timeframes
Expensive
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
A Powerful Tool
Publié le 26/09/2020
Overall this tool fantastic. It's powerful and is approachable by both the experienced and...
Overall this tool fantastic. It's powerful and is approachable by both the experienced and inexperienced. Once you get into the deeper functionality, you can do pretty much whatever needs to be done with this tool. Just make sure you set it up correctly and what the potential billing pitfalls and your business will be better for having this tool.
Avantages
You can search in complex or basic queries so it is good for both new and experienced users. Searching is powerful and fast and user data can be shared with the organization. We have developers create complex searches and share them with support teams and users that are not as familiar with the tool.
Inconvénients
Pricing can get expensive depending on how you use the tool. Also, although queries can be shared, the original author is the only one who can edit them. It would be nice if it was made more collaborative in that regard.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Sumo Logic Review
Publié le 07/06/2019
An ideal solution for scaling up things when it comes to cloud operations and analytics.
An ideal solution for scaling up things when it comes to cloud operations and analytics.
Avantages
Surest mean to effectively run diagnostics on your servers to root out any faults that may be causing unexpected hitches. With so much flexibility, you can get just anything. The search feature works pretty fast giving you reports whenever you need info.
It has a rather simplified interface that makes you just think of a mobile app. You can use the dashboard to manage logs of various applications. This lets you see areas where you need to make adjustments for improvement. In addition, you can analyze every log and mine all useful data.
It integrates seamlessly with cloud providers and you get the most done with AWS right by your side. Also, if you're stuck at any point, you can reach out to customer care and have your issue addressed in good time.
Inconvénients
The live-mode feature should be made such that when you start the tool, you are automatically switched on because it's easy to forget to switch it on every time you're starting it. It would be such a good thing.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 6.0 /10
Very Clear Dashboard
Publié le 07/06/2020
We use Sumo Logic to monitor our web-based application. This comprises of a monitoring and alerting...
We use Sumo Logic to monitor our web-based application. This comprises of a monitoring and alerting tool for engineers and visualising usage spikes for internal display to stakeholders.
Avantages
The Sumo Logic dashboard is very clear for engineers, and also has a presentation mode that is ideal for display on a large wall monitor for other stakeholders. API integration for simple counts, creating alerts, and setting thresholds is simple enough and easily achievable by following the online documentation and examples.
Inconvénients
The API integration can be difficult to leverage the more advanced features, such as log monitoring. Drilling down to raw numbers for a given time range is not as easy as I would like.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
A great tracker for internal logs
Publié le 18/03/2019
Avantages
I am able to track using our current date api events that a user did. We were really able to make this our own.
Inconvénients
I wish there was a hot list of calls to run or a simple format to search
- Secteur d'activité : Automobile
- Taille de l'entreprise : 1 001–5 000 employés
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Publié le 15/02/2016
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
SumoLogic is very help to analyse the log as a centralized place
Publié le 13/10/2017
Avantages
1. The recent changes for custom time option made easy to change the time
2. The Library and manage section is useful to search the recent queries and collectors.
Inconvénients
1. Not able to query with single and double quote and it needs lots of time to parse the message to get the expected output.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Powerful tool to help you get the most out of your application logs
Publié le 10/09/2018
Avantages
Easy to use. Powerful tools for analysing logs and extracting useful information. Variety of different reporting methods and a good quality log exporter.
Inconvénients
There are many competitors with subtle differences so choose carefully.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent software
Publié le 25/06/2020
Avantages
I am using this regular now and cannot think of using old fashion ssh into server for logs. one tool for all servers
Inconvénients
so far no issues. Need some expertise and practice to learn the queries, but not that hard to learn
- Secteur d'activité : Équipements publics
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Not many out of the box dashboards
Publié le 23/08/2019
Avantages
The flexibility to create your own queries and form dashboards on this is great. You just have to play around and understand the data. Can also receive pings based on logic.
Inconvénients
Not many out of the box dashboards like other software.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Good Way to Visualize Logs
Publié le 18/04/2019
This is a very good value for money log searching tool for startup and small businesses
This is a very good value for money log searching tool for startup and small businesses
Avantages
Really good user interface
The speed of the search is decent
Inconvénients
This is not really a 'con' but just a reality - free version only provides you with 500MB per day. So if you are an enterprise, chances are that you will need to get a paid version
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Really good Logger with robust features and much recommended for All team sizes.
Publié le 20/02/2018
Avantages
1. Adding and parsing Elastic Load Balancer's access logs is just easier.
2. Very straight forward and easy maintenance .
Inconvénients
1. More features would be really beneficial like Graphical and More of Charts
2. Support for more cloud is a way better way to increase Growth i feel.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Logs Made simple
Publié le 04/11/2018
Avantages
Easy to lookup logs using SQL like queries. Great knowledgebase to lookup those queries too.
Inconvénients
The queries can be difficult to compose sometimes.