QuickBooks Online Advanced

Gestion d'entreprise et comptabilité pour les petites entreprises

Note globale

4,4 /5
(829)
Rapport qualité-prix
4,2/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,3/5
Support client
4,0/5

88%
des utilisateurs recommandent cette application
Classer par

829 avis

Delphine
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Un logiciel professionnel de gestion et de comptabilité performant

Publié le 15/12/2022

Ce logiciel de comptabilité de gestion financière est très précieux pour mon auto-entreprise de formation à distance mais convient aussi aux PME

Avantages

QuickBooks Online Advanced est une solution professionnelle à petit prix, très riche en fonctionnalités mais très simple à utiliser. Il permet d'organiser de façon fluide ses finances, de gérer des stocks, des ventes et des bulletins de paie . De plus, il permet d'intégrer de nombreuses applications. Son ergonomie et ses fonctionnalités pratiques en font un outil Intuitif et efficace.

Inconvénients

Mon seul reproche est que lorsque j'ai appelé le service client, j'ai été aidé par des représentants qui en savent moins que moi sur leur programme. la tarification un peu élevée l faut un peu de temps pour s'y habituer. Surtout lorsque vous configurez le système pour la première fois

Guillaume
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Gérer sa compta pour pas cher

Publié le 01/12/2022

Avantages

-Simplicité-Intuitivité-Ergonomie-Fonctionnalités

Inconvénients

Les fonctionnalités d'import pour générer des factures depuis un excel ne sont pas très développées.

Kouadio franck arnold
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

bon outil de gestion

Publié le 26/10/2022

Avantages

bon logiciel dans la gestion comptable dans le fonctionnement des entreprises débutantes pour booster leur productivité au quotidien avec une facilité d'utilisation

Inconvénients

la tarification un peu élevée pour les petites entreprise dans le de leurs activités

Ali
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The best accounting software

Publié le 24/05/2022

Quickbooks is the most popular accounting software for small businesses and entrepreneurs. And for good reason! Quickbooks makes running your business easy, which is why it's so popular amongst entrepreneurs. Using Quickbooks made my accounting so simple. I love how I could sync everything to my phone and never miss an invoice or payment.

Avantages

QuickBooks is the best accounting software for established businesses and startups. It offers the best tools to make sure you always have the most accurate financial data possible, no matter what. And their technical support is second to none!

Inconvénients

Ability to send invoices via text messages

Réponse de Intuit Traduire en Français

Hi, Ali, and thanks for writing your review!

We're so glad to hear that QuickBooks has made managing your business financials so much easier! That way you have more time to do what you love!

If you have any suggestions on features you think would make QuickBooks even better, please don't hesitate to send them over for our Developers review by using the 'Feedback?' icon in-account, as this is how we improve upon our products.

We appreciate you being part of the QuickBooks family!

-Faith, The QuickBooks Team

Laura
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Quickbooks Online is Sleek, Professional, Easy, but Lacks Some Custom Reporting Features

Publié le 11/12/2019

Overall, Quickbooks Online can replace the accounting software of most small-to-medium businesses. It's easy to use and fast. You can use Quickbooks Online from anywhere, any device, at any time. That's a big deal. I love having the ability to browse it on my computer and then, when I need to, bring it up on my phone when I'm at the coffee shop or with a client. Intuit hit it out of the park with this app.

Avantages

The best feature is easily the sales tracking. It's easy to create quotes, turn them into sales orders, and then onto invoices. The process is easily linkable with many POS and ecommerce solutions.

Inconvénients

QBO lacks some of the most robust reporting features that I'm used to. This is the biggest issue with the online software.

Alternatives envisagées 

QuickBooks Desktop Enterprise

Pourquoi choisir QuickBooks Online Advanced 

We needed a program that would have 24/7 uptime and allowed for faster uploads/imports.

Logiciel antérieur 

Odoo

Pourquoi passer à QuickBooks Online Advanced

Wanted the web-based application for easier availability, scalability, and extensibility.
Philip
Note globale
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

QuickBooks Online Advanced Insight

Publié le 20/04/2023

Project accounting is streamlined in one place.

Avantages

It allows me to automate project accounting, general ledger, account payable and receivable in one place.

Inconvénients

Ever since I started using QuickBooks Online Advanced, I have never encountered any error.

Eric
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

As a General Contractor I wouldn't recommend

Publié le 10/02/2021

Frustrating

Avantages

Nothing really. We used to have QB desktop and it was pretty solid, but it was clunky for our remote accountant to access the desktop version (possible, just challenging for only our accountant or we could be on the desktop version at a time). Otherwise it the desktop version was great.

Inconvénients

Where do I start. Customer service knows 'zero' about the construction industry hence can't relate to questions regarding simple things such as sub-contractor W9 and certificate of insurance (COI) storage. QB desktop has a place for input of COI storage with the addition of 'reminders' when a sub's COI expires. The online version has nothing for this (and this is a big deal for a growing general contractor - keeping track of COI manually is a huge pain). Also, when adding a project (location) for an Existing customer one would think you could go into an Existing customer profile to create a new project - but no, you have to create an entirely new CUSTOMER to do this, when all you are doing is adding a project to an existing Customer. It's baffling. Our accountant also doesn't like QB online and commented it was designed by website designers - not accountants. I agree. We're looking for new accounting software.

collins
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

quickbook online reviews

Publié le 11/02/2023

I enjoy using Quickbooks Online every day. Just a small red flag, I had a problem with integration. The QuickBooks integration of our bank was giving me trouble. Most small business software with financial functions, including Quickbooks, interfaces with it.

Avantages

We have access to several user-friendly tools under QuickBooks online, from which we may predict company results with ease. These features are simple to use and comprehend as well.

Inconvénients

On sometimes, we are abruptly logged out of QuickBooks. This is the one area I believe QuickBooks should focus on, thus I would advise against focusing on anything else. A warning that your QB will log out in a specific amount of time should always be present.

Julie
Note globale
  • Secteur d'activité : Collecte de fonds
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Nice program - room for improvement but gets job done

Publié le 21/10/2022

Avantages

I appreciate all the integrations with our bank and donor software - I don't have a lot of QuickBooks training but am able to manage everything on my own.

Inconvénients

Customer service is terrible - call and chat features all give the run around and say a different department has to help and you end up on hold and never getting answers to important business questions. Best to have a network of other users to help you work through some problems as they come up.

Kyle
Note globale
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Super easy accounting software

Publié le 15/11/2022

Been using this software for about a year now and it is a one stop shop for all your business needs.

Avantages

This is probably the easiest software i have come across to learn and to implement.

Inconvénients

I haven't come across anything in particular that i haven't liked

Samukele
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Helps automate accounting tasks such as bookkeeping and inventory tracking with increased...

Publié le 29/05/2023

An excellent choice for managing all invoicing and bookkeeping.

Avantages

Makes accounting less time consuming,less stressful and still the best for small businesses.

Inconvénients

It sometimes doesn't feel safe to keep everything online.

Chelsea
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best accounting software for small business

Publié le 22/05/2023

Our overall experience with Quickbooks is a cost-effective, easy to use solution for a small business owner without an accounting background.

Avantages

User friendly interface, batch transaction tools, and inventory tracker. Having the ability to upload invoices in batches and input our inventory has saved us many hours.

Inconvénients

They are not integrated with every point of sale software, because of this we have to use a front end and back end POS which is not ideal.

Deanna
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

QuickBooks is great - online advanced version is the Best!

Publié le 06/07/2022

Avantages

I like the ease of access - and the modernised platform, so it's not old and clunky like some of the other bookkeeping softwares on the market that I've previously used!

Inconvénients

It is a little less integration friendly with some other softwares, so that is a bit of a negative point for me.

Alternatives envisagées 

Sage Business Cloud Accounting

Pourquoi passer à QuickBooks Online Advanced

Sage was a bit too pricey for the likes of what I needed. QuickBooks in my opinion was more visually appealing as well.
jesica
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Stay on top of your Business

Publié le 24/05/2023

Super easy to use and understand and get reports right away.

Avantages

Easy to use. Love that you can more more users to your account and it can be managed any where

Inconvénients

Their app can use some improvements as there is limited access to reports on iPads and phones.

Selcuk
Note globale
  • Secteur d'activité : Gestion des investissements
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

A Financer's Dream

Publié le 08/12/2022

The platform is incredibly intuitive and provides a wide range of features and tools that make it easy to manage finances. The reporting capabilities are comprehensive and accurate, and the cost is worth the investment.

Avantages

I have been thoroughly impressed with QuickBooks Online Advanced. The platform is incredibly intuitive and provides an array of tools and features that make it easy to manage finances. The accounting and invoicing processes are efficient and user-friendly, and the reporting capabilities are comprehensive and accurate.

Inconvénients

One of the drawbacks of QuickBooks Online Advanced is the cost of the subscription. While the features are worth the investment, the cost can be steep for small businesses with limited budgets. Additionally, the platform can be complicated to navigate for those with limited accounting experience.

LeAnn
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

So much better than complicated systems!!!

Publié le 11/12/2019

We have realized much richer reporting, faster data entry and uploads, connection to multiple apps such as Bill.com, and a wealth of information readily available through QuickBooks training, online experts, and even YouTube videos.

Avantages

We love that QuickBooks provides an online option that is easily accessible for all of our virtual employees and financial advisers. It has been a breeze to use compared with our old system (Abilla MIP). In today's digital age, we don't often need all the complexity - just the natural, simple, and efficient financial management systems.

Inconvénients

The only thing we haven't liked is that our transition from MIP had to be done manually.

Alternatives envisagées 

MIP Fund Accounting

Pourquoi choisir QuickBooks Online Advanced 

Abila was archaic and our installation was no longer supported. For our organization, even moving to MIP online would have been overkill and costly.

Pourquoi passer à QuickBooks Online Advanced

Most efficient use of time and money with all the features we needed.
Michael
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

QBO Improving

Publié le 11/12/2019

We experience little downtime, despite some slowing of speeds. We're impressed with QBO at this time.

Avantages

Many new features being updated regularly. Does what we need it to do.

Inconvénients

Speed improvements as our file grows is very important.

Alternatives envisagées 

QuickBooks Desktop Enterprise

Pourquoi choisir QuickBooks Online Advanced 

Cloud-based computing was very important in our decision. A company we know that would be around and continue to improve.

Logiciel antérieur 

QuickBooks Desktop Enterprise

Pourquoi passer à QuickBooks Online Advanced

Cloud-based computing is the main reason we switched from Enterprise.
Sabrina
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Multi Small Company

Publié le 11/12/2019

Quickbooks Online Advanced overall has served our purpose well, especially as a small company, but as we continue to grow and with the expense increase we may need to look for other options that are more robust. It was worth it to attempt to make the system work for the cost, but not so much anymore.

Avantages

The software is easy to use and can be accessed by multiple people in multiple locations. There are a multitude of videos available when attempting to do something new.

Inconvénients

The cost has increased from $30 to $150 per month, which is a major increase for what doesn't seem like a lot of extra tools. The few things that our company needs cannot be helped with Priority Circle, we need the system to work more like desktop did.

Alternatives envisagées 

Microsoft SharePoint, CANVAS et Norton AntiVirus

Pourquoi passer à QuickBooks Online Advanced

We are already using Quickbooks online and further research needs to be done before a major overhaul of the system is completed.
Ross
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent Software

Publié le 18/10/2022

Overall my experience has been good, a few times either myself or another user has made a mistake but with the help of online and phone support we got the issue fixed in a timely manner.

Avantages

Overall the software is easy to use and robust New features have a learning curve as with most things, the online help with this is good.

Inconvénients

The price can be daunting for smaller businesses or even individuals

Alternatives envisagées 

Xero

Pourquoi passer à QuickBooks Online Advanced

Recommendation from a friend who uses the lower tier package, but thought the higher tier package would be a good fit for us.
Katherine
Note globale
  • Secteur d'activité : Vins et spiritueux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

QuickBook Online Advanced Review

Publié le 09/11/2022

Overall my experience has been mostly positive. There was a major issue earlier this year where the one account we used was not allowing me to pay for the service. It said my accountant had billing rights, but he wasn't getting bills either. We would randomly and for days at a time not be able to access this one account at all. I would call and call and each representative that I talked to had different "solutions" but none of them worked. One even told me that our entire data was gone because we didn't pay the bill and we would have to start a new account. It was pretty ludicrous. It literally took about five months to get it resolved when finally, the last of about 13 reps that I talked to did what really needed to get done to fix it. Just seems like they're not on the same page as far as knowledge of this software.

Avantages

For the most part, this software is user friendly. It is organized and efficient and keeping my accounting and bookkeeping for the company on track.

Inconvénients

There are several things this software does (or doesn't do) that make it a bit cumbersome. For example, there are certain accounts you cannot load into vendor details because it's not a "cost". But we have "cost of sales" and that is one of our biggest used account but I cannot load it into vendor cards just because it's not a cost account. I don't like the way the reconciliation works. I don't use the automatic feature because it makes it harder than it's worth when I have to go out of the menu altogether for it to register that something that automatically "reconciled" is to be accounting for.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Politique publique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Good for small companies with limited transactions

Publié le 15/06/2018

Avantages

Online accessibility - can work anywhere with an internet connection. Linking to bank and credit card accounts is handy. Linking to Bill.com and Expensify are also easy.

Inconvénients

As a controller and an accountant consultant on the side, I would recommend the online version to small businesses with fewer than 5-10 employees and revenues under $1 million that have very few transactions. For companies that have multiple approval layers and AP invoices, you would need an add on app like Bill.com to handle. We use Expensify and Bill.com to handle expense reporting and AP. QuickBooks Enterprise edition would be a better fit for companies with more than a million in sales and more than 10 employees, but costs can add up on that platform.
-Approval levels are very broad. If I want to allow someone to add classes, I have to give them access to banking and reports that are only for partners to see. Further a la carte customization for permissions would certainly be handy.
-Speed - even with high speed internet, processing multiple AP invoices is very slow compared to the desktop counterpart.
-Accounting integration - when allowing accountants access to the company file, downloading the GL needs to go to excel. If the GL is large, it may exceed the line limit for Excel.
-Some reports are unable to use the custom fields. This creates problems when the custom fields are critical. in our case, we can't run a report of payments received that includes project numbers. In order to get that report, I need to use Zapier to extract payments as they come in and send them to a google sheet. So the only listing I have for payments listed with our custom fields is in Google sheets!

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Quickbooks Online Review

Publié le 04/08/2022

Overall for bookkeeping and accounting this software is simple to use as long as you don't use other features like processing payments.

Avantages

It was very easy to set up and use. Interface is nicely laid out. Reports are easy to find and prepare.

Inconvénients

You are not able to create multiple invoice templates with different company names ie. one company with a numbered name and another with the business name. Also you have no control over online payments. Quickbooks will give you a chargeback but they won't release any info on the transaction so best not to use them for your online store. Use another service.

Alternatives envisagées 

Zoho Books

Pourquoi choisir QuickBooks Online Advanced 

My Accountant recommended Quickbooks.

Logiciel antérieur 

AccountEdge

Pourquoi passer à QuickBooks Online Advanced

Recommended by my accoutant.
April
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy to use

Publié le 11/12/2019

I am completely self taught with keeping books in my business. Quickbooks online has made this even easier than any desktop version. I have been using Quickbooks online since it first came out and I am pleased with the continual progress and improvements made to the system. I feel the fees are very reasonable, but I do take advantage of many of the features. Payroll is the best feature. It saves time and money. I would never want to use an outside source unless I no longer had to do any bookkeeping myself.

Avantages

Easy to set up and use.
Help section is very useful.
Most everything is intuitive to figure out.
It is great to access information from anywhere and anytime.
Mobile access is good.
The Pay Now feature with invoices is very nice and eliminates the need for credit cards.

Inconvénients

CHAT feature is hidden deep in trouble shooting.

Beth
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

All-Encompassing, Integrated Accounting Program for Small Businesses

Publié le 11/12/2019

Sending invoices out to clients on a recurring basis used to vex me! But invoicing with QBO is quick and simple and I can see whether the client has open/viewed the invoice. Now I can even create invoices in batches! I can send reminders, statements, and clients can pay online with credit cards or ACH, allowing cash flow to improve. I can also see AR reports and then follow up easily.

Avantages

Overall this product is easy to use and offers the tracking resources our company needs. I also love the add-ons for processing payroll and the merchant services. It is a seamless, easy process for me to process payroll at a fraction of the cost of payroll processing companies. Also, I have yet to find a per transaction cost lower that Intuit's Merchant Services, plus it cuts the amount of work I would have to do if I used an outside credit card processor. I also like that this is cloud-based, online software that I can access from any computer at home and at work (or even at a coffee shop).

Inconvénients

When I have a question or need assistance, the customer service has not been as good as I would expect to support what is, in my opinion, such a great software. QBO Advanced, however, has upgraded with a service called Priority Circle.

Samantha
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Mandatory for Business

Publié le 11/12/2019

It has been good. The price is a pain, but you get a ton of features even if you dont use every single one. We have enjoyed using QBO for years and will continue to use the service.

Avantages

-The customer service is on point every time. They are super helpful and can help you with errors and questions of any sorts. Any time I have had to contact them, they are quick and helpful. They also are kind!
-New Features added all the time

Inconvénients

- Wont save the date to the actual date. It saves the last date you put in, which can be a really huge error later if you didnt change the date and went about your day.
-Prices tripled and they did add a ton of features, they arent really used by my size company and we had to get the upgraded version for ONE feature we use, which feels like waste