Zapier

4,7 (2 546)
Plateforme d'intégration pour connecter des applications web

Note globale

4,7 /5
(2 546)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,6/5
Simplicité d'utilisation
4,3/5
Support client
4,4/5

96%
des utilisateurs recommandent cette application
Classer par

2546 avis

Nathan
Note globale
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Automatisation et optimisation

Publié le 14/11/2022

Zapier est avant tout un outil d'optimisation des tâches permettant une économie de temps et de moyens énorme facilité par une intégration.

Avantages

Zapier est excellent pour casser la monotonie des tâches quotidiennes en les automatisant, vous faisant gagner du temps et de l'argent. Zapier le fait en se connectant à vos applications les plus utilisées et en déclenchant des actions en fonction des conditions dont la configuration vous est propre. Voici quelques exemples de tâches pour lesquelles j'utilise personnellement Zapier : - Si notre organisation publie une nouvelle story Instagram, Zapier prend automatiquement ces données et les publie sur notre site WordPress dans la section des médias sociaux du site Web. - Nous avons un formulaire de demande de projet où, pour toute soumission, les projets sont automatiquement créés sur Notion. - Si je tague un projet sur Asana, Zapier envoie automatiquement un e-mail aux collaborateurs indiquant que le projet est terminé.

Inconvénients

Certaines intégrations sont complexes à mettre en place. De plus, les intégrations cesseront parfois de fonctionner et il peut être complexe de déterminer la cause exacte. Habituellement, les intégrations cessent de fonctionner en raison de changements d'API avec les applications connexes, ou s'il y a eu un changement de mot de passe avec un utilisateur dans le compte.

redouan
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Automatisez facilement vos publications

Publié le 19/03/2021

c'est le seul outil que j'utilise pour automatiser mes publications. je gagne énormément de temps. je le recommande à 100%

Avantages

simple d'utilisation et efficace pour publier en automatiques sur les différents réseau sociaux.
Vous gagnez un temps énormes et vous pouvez même planifier vos publications

Inconvénients

il n'y a pas vraiment d 'inconvénients si ce n'est que de jouer avec au début pour bien comprendre le fonctionnement.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Bonne solution pour connecter les plateformes

Publié le 05/02/2023

Avantages

Pouvoir faire transiter des données d'une plateforme à l'autre, sans développement. La gestion de campagne marketing est simplifié et les leads entrent directement dans dans la base de contact"

Inconvénients

Le matching des données est parfois imprécis, il faut bien faire attention et vérifier le fichier

Utilisateur vérifié
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Un outil essentiel pour la productivité et l'expérience client

Publié le 09/03/2023

Avantages

Le fait de pouvoir booster les fonctionnalités de nos différents outils en les liant les uns aux autres.

Inconvénients

La configuration n'est pas hyper intuitive, ça demande un certain temps pour prendre la main.

romain
Note globale
  • Secteur d'activité : Rédaction et correction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

parfait pour le no code

Publié le 15/12/2021

Avantages

integration d'une API en drag and drop facile

Inconvénients

certaines APIs sont disponibles mais pas visibles sur le site

Alejandro
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Zapier the best application integrator

Publié le 20/12/2021

As a digital marketer, I use many applications that I cannot keep an eye on all day or manually pass information from one application to another and I also need all the data to be synchronized. Zapier makes my day easier, connecting the applications that I use, it executes tasks automatically according to the rules that I establish. I love it helps me save a lot of time and money by hiring programmers.

Avantages

Zapier changed the way I deal with applications and tasks. What I liked the most is the automation of work processes, another of its advantages is that Zapier includes a large list of applications to connect. Also that the Zaps are only executed with a filter rules. The user interface is nice so that anyone with basic knowledge can use it without the need to hire a programmer.

Inconvénients

The negative aspects of Zapier is that at the beginning it is difficult to take advantage of Zapier, due to the learning curve, the free version is very limited (the number of 'Zaps and applications), also something that I did not like is the customer support that sometimes does not provide solutions.

Alternatives envisagées 

Make

Pourquoi passer à Zapier

Facilidad de uso, precio, documentación y catálogo de aplicaciones.
Vasileios
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Automate everything with Zapier

Publié le 10/02/2023

I've been using Zapier for a few months now to automate some of my business processes, and I have to say, it's been a game-changer for me. One of the things I love about Zapier is its flexibility. With its vast library of apps and tools, I've been able to create custom workflows that fit my unique needs.For example, I have a workflow that automatically adds new leads to my CRM when someone fills out a form on my website. With Zapier, I was able to easily connect my website form to my CRM, and now I don't have to manually add leads to my system anymore. This has saved me a lot of time and effort, and has helped me stay on top of my leads more effectively.Another thing I love about Zapier is its user-friendly interface. Even though I'm not a technical expert, I was able to set up my workflows without any issues. And if I ever do run into a problem, their support team is always quick to respond and help me out.One potential downside of Zapier for me is the cost. I'm currently on a paid plan, which can be a bit pricey for a small business like mine. However, the benefits I've received from using Zapier have more than made up for the cost in terms of increased efficiency and productivity.Overall, I would highly recommend Zapier to anyone looking to streamline their business processes and automate repetitive tasks. It's an incredibly powerful tool that can help businesses of all sizes save time, reduce errors, and improve their workflows.

Avantages

Zapier offers several key benefits to its users, including:Automation: Zapier's core functionality is its ability to automate workflows and integrate different apps and tools. This can save users significant time and effort, reduce errors, and improve productivity.Flexibility: Zapier provides a vast library of apps and tools that users can easily integrate into their workflows, allowing them to tailor their automations to their specific needs.User-friendly interface: Zapier's user interface is intuitive and easy to use, making it accessible to both technical and non-technical users.Customizability: Zapier allows users to customize their workflows in a variety of ways, including through the use of filters, actions, and triggers, giving users complete control over their automations.Reliability: Zapier is a highly reliable platform that rarely experiences downtime, ensuring that users can count on their automations running smoothly and consistently.

Inconvénients

Cost: While Zapier does offer a free plan, it can be quite limited in terms of the number of automations and tasks that can be run. Upgrading to a paid plan can be expensive for some users, especially for small businesses or individuals.Limited functionality: Although Zapier supports a wide range of apps and tools, there may be some functionalities or features that are not available or that are limited in their capabilities.Reliance on third-party apps: Zapier's integrations rely on third-party apps, which can sometimes result in issues with compatibility, reliability, or security.Learning curve: Although Zapier's user interface is user-friendly, there can be a learning curve for new users to understand the platform's features and functionality.

Sowe
Note globale
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Good but no user friendly.

Publié le 28/01/2023

Avantages

Great for customer service point of view .

Inconvénients

The software could do with intergration and more user friendly.

Shawn
Note globale
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 3.0 /10

Works great, but it's super expensive and there are cheaper options out there

Publié le 11/02/2023

After trying Zapier during its trial period, I decided to cancel my subscription and switch to a cheaper option. Despite its popularity, I found the high cost of Zapier to be a significant drawback, and I was not willing to pay such a premium for its services. I ultimately went with a different integration platform that offered more features for a fraction of the cost, and I have been very satisfied with my decision. The new platform has met all of my integration needs, and I have not experienced any issues with its functionality or performance. Overall, I am glad that I made the switch, as I have been able to save a significant amount of money while still getting the results I need.

Avantages

Zapier is an exceptional integration platform that streamlines the process of connecting various web applications. It's a powerful tool that helps businesses automate tedious and repetitive tasks, freeing up time and resources for more important work.One of the standout features of Zapier is its ability to integrate with nearly every solution on the market. Whether it's a productivity app, a customer relationship management (CRM) tool, or a financial management platform, Zapier has you covered. This makes it an indispensable tool for businesses of all sizes, as it allows them to bring all of their favorite tools together in one place.Another great thing about Zapier is how quickly it works. Setting up integrations is a breeze, and once they're up and running, they work seamlessly in the background. This is crucial for businesses that rely on timely and accurate data to make informed decisions, as it eliminates the need for manual data entry and reduces the risk of human error.

Inconvénients

Compared to other integration platforms on the market, Zapier is significantly more expensive, and for many businesses (especially solo's like me), this can be a major drawback. There are many other solutions available that offer much more for a lot less money, and this can be a tough pill to swallow for those who are looking for an affordable solution to their integration needs.

Ruth
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Essential to get softwares talking & automation

Publié le 05/02/2023

It's relatively easy to use - I'm a mid-level tech type person, not a pro by any means but I usually can figure things out quickly - this software has a small learning curve but not prohibitive. The main thing is figuring out which zap you need to solve your problem, once you've done that, hooking it up and getting it to work is easy. I've used it for connecting teachable to mailerlite, and for automating certificates when courses are completed, I've also used it for auto-adding leads from FB and TikTok ads.

Avantages

It gets my various sites / softwares / platforms talking to each other which means less work for me day to day, I do feel like I'm not using it to it's full capacity but what I do use it for is time-saving and instant.

Inconvénients

I've had trouble with trying to GROUP zaps and have some sort of hierarchy - I still haven't figured that out which bugs me. Whether it's possible to have an 'if this' then 'that' zap, or if not this doesn't fire.. I've been to support about it but not found a solution for my problem. This is in regards to partnering with teachable and having a multi-course bundle fire as ONE membership enrolment. Still searching.

Yolandi
Note globale
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Perfect choice to get your software to talk to each other

Publié le 03/02/2023

I loved it. With integration and automation aside, I found their blog super informative and usefull

Avantages

I loved connecting different platforms and seeing the different options of how to automate mundane and time consuming tasks

Inconvénients

When there was an error in the automation setup, I feel that the explanation and/or next step wasn't clear enough or there wasn't enough detail

Alternatives envisagées 

IFTTT

Pourquoi passer à Zapier

Zapier was not as daunting and intimidating
Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Zapier API Integration Review

Publié le 06/02/2023

Zapier is the first integration tool anyone wanting to do workflows thinks about, I think its great and we've never had a negative experience with.I think it has some limitations and may not be suitable for all use cases, especially more complex integrations that require advanced capabilities.

Avantages

The simplicity of it is almost like a no-code workflow, you can connect various applications and services and automate repetitive tasks, you can also continuously add new integrations and capabilities which is a huge plus.

Inconvénients

I think complexity, there are a lot of tools that are starting to do the same, I mentioned Merge Dev, but in terms of handling complexity, its still good, but there are several tools starting to pop up for your exact needs.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Design graphique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I love how many integrations this has

Publié le 13/03/2023

Saves time on repetitive tasks and makes my different software work together

Avantages

It works with everything I use, it cuts out a lot of duplicate work for me and saves a lot of time and makes my customer experience seamless

Inconvénients

Sometimes more complicated zaps are difficult to set up/ troubleshoot - some errors are hard to understand what's wrong

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Zapier

Publié le 04/02/2023

Avantages

We used to spend a lot of time and resources manually capturing and sorting leads from marketing activities and promotions. We found Zapier to be the perfect solution to this problem, eliminating the need for manual sorting. Now, as soon as a lead is received, it is automatically added to the corresponding CRM campaign, and CRM then takes the appropriate steps based on the lead's behaviour. This has enabled us to move leads to campaigns designed to increase conversions, without needing to put in any additional effort. Zapier manages all of this for us.

Inconvénients

I haven't found anything I don't like about Zapier, but I always want more features.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best help desk suite

Publié le 03/02/2023

Avantages

The best help desk open source platform

Inconvénients

The translation are not completely in Italian.

Fillipe Neyl
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Zapier makes creating integrations fast and easy

Publié le 06/10/2020

There's no secret to use Zapier, all you need to is to play with it, follow simple steps the interface tells you to or read the documentation (that's very abundant). The most recent thing I've learned was to use webhooks and use Zapier to get ou send information directly to apps API. It solves most of the issues I mentioned prior.

Avantages

Zapier changed the way I deal with apps and tasks. Now everything I need to accomplish I ask myself: is it possible to use Zapier to make this easier or even totally automated? From simple things like sending happy birthday emails to my clients, to connecting a ERP app with Google Spreadsheets, there's hundreds of apps with thousands of possible combinations possible to make our lives easier.

Inconvénients

Since they revamped the interface for creating and managing Zaps, there's not really anything that I don't like about Zapier. If worth mentioning something, it would be the missing actions, triggers or sometimes apps to integrate, but that's not Zapier's fault, because it depends of the apps making their services available on Zapier. Some apps like Wrike sell their own automating app, so they don't offer many choices inside Zapier. Others like RD Station Marketing lack of possibilities in their own API, so it's not possible to do much too.

Alternatives envisagées 

IFTTT

Pourquoi passer à Zapier

I have used IFTTT long time before, but when I found Zapier it looked so more complete. Since then I never used other tool.
Josh
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Zapier - Connect "All the Things"

Publié le 20/05/2022

Zapier has saved my team literally 10s of thousands of hours, and the work that we can get done with Zapier has satisfied our clients to no end.

Avantages

Zapier allows even the least technical individual to put together an automation flow that allows key digital tools to interact with one another. Need to automatically send an email to your team when you get a new lead? Easy! Start a client conversation in Slack when a customer ticket comes in? Easy! If you can dream of the process, and the tools are integrated into Zapier, you can likely connect it and automate it.

Inconvénients

Many key features are there, out of the box, but sometimes the custom integrations/actions take some coding work, googling, and tickets to customer support.

Jorge
Note globale
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Automation without programming knowledge

Publié le 24/10/2019

As a lot of companies today, we rely on different cloud services for the everyday operations and Zapier is the glue that sticks them all together. Without Zapier we would spend an alarming amout of time doing manual work that now is delegated to a robot that we pay monthly.

Avantages

I wish i could give Zapier more than 5 stars in the "Ease of use" category, as it is incredibly easy for anyone to setup the communication between 2 cloud services. On top of that, there are plenty of options to choose from as they support ALL the big names and a lot of small ones.

Inconvénients

The pricing scheme could be better. The gap between the professional and the team tears is rough, and the team tear has unlimited users which is one of the best features.

Alternatives envisagées 

IFTTT

Pourquoi passer à Zapier

Broader selection of cloud services supported.
Jeremy
Note globale
  • Secteur d'activité : Production audiovisuelle
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Zapier Is Essential for Business Automation & Promotion

Publié le 08/04/2022

I use Zapier to expand Mailchimp's capabilities, creating automations like "Send new Gumroad customers to "X" Mailchimp funnel". It's extremely powerful, but still fun and easy-to-use for a tech novice. Highly recommended!

Avantages

To say that Zapier is easy to use seems almost like an understatement. You will feel like a tech wiz after you set up complex email automation with a few clicks! And it's shocking how much power you get at the free level.

Inconvénients

As with all modern tech apps, you have to get used to the proprietary lingo, like "Zaps" and "Transfers". But for most users, it's easy to jump in and make some very useful automations.

Alternatives envisagées 

IFTTT

Pourquoi passer à Zapier

Zapier is simply more powerful, with a more intuitive dashboard.
Utilisateur vérifié
Note globale
  • Secteur d'activité : Services financiers
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The BEST tool out there for automation & sending data ... wherever! :)

Publié le 06/03/2018

For data-driven businesses who use a large number of SaaS products .. or any software with an API really...which is... I would hope all of them... ;) , Zapier is an absolute no-brainer. Never again (when selecting new software to purchase) do we have to worry "Oh, well it doesn't integrate with {{insertOtherSoftwareHere}}, so we can't use it until their dev teams builds it for us". You have full control over what data goes where, how it should be formatted, and all the tools you need to test & optimize that "data transport" over time. Further, the automation possibilities are nearly endless.

Want to kick-off an email whenever someone completes a training-video on your site? (without having to rely on client-side javascript tagging): easy with zapier.

Want to test out a new e-commerce solution, but don't want to deal with having two sources of product-fulfillment? easy, just send the order data to your existing ecom platform with zapier, and centralize all the fulfillment there.

the possibilities are infinite, it just comes down to having at least one person who is savvy with either Javascript (Node.js) or Python if you want to do more "custom" things beyond the built-in apps (which ... is still a lot).

Can't recommend enough.

Avantages

1. highly flexible & customizable: if they don't have a pre-built integration with a tool you use, you can easily build your own using their built-in webhook, webhook listeners, and "code" blocks. does require a bit of coding experience, but once you or your team build a few things / experiment & figure it out.. it's an absolute game-changer.

2. you'll think "what would i do without this?" ... that's the hallmark of a great software, and Zapier is without a doubt one of the top 3 most important tools for our business. if you want to be data-driven, the first step is getting the right data to the right places. Zapier enables you to do that EASILY.

3. reliable. i've only had about 2 - 3 "outages" in my zaps since i started using the tool, and they were all due to edge-cases that my custom-code steps didn't handle properly. Zapier gives you a nice debugging / testing interface and allows you to search back through every single "zap" that your account has sent over time... and step through them to sort out what the issue might be.

Inconvénients

1. pulling in "test data" when building zaps - this is one thing that really annoys me... when you're creating a new Zap, and Zapier is "testing the step" that you just set up, it only pulls the most recent "event" that matches what you're doing. Now, this is OK in most cases, but if you have a zap that needs to handle a few different situations "conditionally" ... then it stinks. for example, say you want to build a zap that sends your sales team an email every-time a Stripe charge of over is processed. Well, if the most recent charge in Stripe (or the most recent 3 or 4, etc.) are all lower than, then your test will fail. That's a very contrived example, but ideally, Zapier would allow you to search through past events for the app that you're trying to "zap from", and CHOOSE the appropriate test event.

Minor gripe mainly will only impact those who want to build more complex/complicated zaps.

Khalid
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

swiss knife of AUTOMATION - Zapier

Publié le 06/10/2022

My overall experience with app/software/SAAS can be summed in the follwing points:

A. The given app/software/SAAS has been solving the following business problems :
- helping in two different firms to work together
- automation f backend, google sheets, webhooks and mailjet.
- facebook and google leads at one place
- helping to connect google forms with facebook
- posting of key events
B. i have been able to realize the following benefits with the help of the given app/software/SAAS :
- allowed to doe recurring task efficiently
- allowing syncing of google drive with gmail attachments easily
- overcame our limited engineering resources
- helping us in integration of multiple platforms
- triggering new actions and assessing incoming data.

Avantages

i found the following features as most impactful:
- leads sheets aligned with facebook and google sheets
- automation of all tasks
- works as personal assistant for reminding about zoom meetings and calls.
- no technical knowledge required to handle it
- affordable and cost effective
Yes the product is quite easy to use for:
- universal integration with all apps
- real-time working speed
- easy builder to use
- work without creating complicated API codes.
- workflows can be created easily
Yes i was successfully able to implement the integration of the app/software/SAAS with my existing business processes quite smoothly and easily as i could set it up with a little self-help, effort, and online training guides..

Inconvénients

I found the following features that were either missing or could be improved:
- integration of leads forms
- enhancement of number of tasks in all plans
- no free trail of freemium features
- video training manual needed

I found the following features or aspects of the product that are difficult to use:
- to add functionality costs increases
- limited to 75000 tasks only
- lot of scope in improving collaboration aspect
- more instruction on usage of app needed
- error creating zap difficult to troubleshoot
No, the integration of the app/software/SAAS with my existing business processes not so much difficult as i could set it up with a little self-help, effort, and online training guides.

Jamie
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Zapier adds value to all of my other software by putting the polish on all of my web-based...

Publié le 08/08/2017

We use several SAAS solutions in our day-to-day operations. Zapier is the glue that holds it all together. The automation that we've been able to implement through Zapier is what gives the impression of a slick, unified system. It has allowed us to continue improving by using the best features from a wide array of software to build a customized system that works the way we want it to without having to enlist our own team of developers.

I used to run into roadblocks with software and think, "Gee, I wish I could just..." With Zapier, I actually can.

Avantages

Zapier is exceptionally easy to use. I started by playing around with a few of the hundreds of suggested Zaps, but it didn't take long to get the gist and start building from scratch.

I use Zapier to send automated emails triggered by software that either doesn't offer that option natively or doesn't give me as much customization as I want. The result has been increased communication coming out of my office with far less time commitment to make it happen. With budgets what they are these days, I'm constantly being asked to do more with less. Zapier has made that possible.

Another unexpected plus is that I've discovered other great software through Zapier.

I've got a favorite relational database. I've got a favorite web form. I've got a favorite workflow system when I need input from others. Zapier has allowed me to tie all of those together without having to compromise so I can take advantage of the best features of all of them. Because I don't have to intervene manually, there's no duplicate data entry so errors are minimized as well.

Zapier saves me time every day.

Inconvénients

Multi-step Zaps are great, but conditional Zaps would help me stay more organized. Right now, Zapier doesn't offer that so I end up with three separate Zaps that each have a unique filter, rather than one conditional Zap that can route to different steps based on variable input.

So far, I've always been able to find a work around. It's like having a 2000-piece Lego set, but not having the exact piece you want. You can still build your house, and it will be amazing, but it would have saved you a few steps if you just had that one more piece.

Sam
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Zapier is the tape the holds everything together

Publié le 22/02/2022

As a business owner of a small company, I consider myself the boss, implementor, and janitor of all of our online systems. It is always me, and me alone dreaming up ways I can implement Zapier to make our company run more efficiently. It is also always me cleaning and fixing everything that breaks.

I mentioned in my title that Zapier is the tape that holds everything together. I don't know how my business could operate without Zapier, but I also know, thetape is not indefinitely secure.

With roughly 15 complex automation that each has over 10 triggers/actions, I need to maintain at least one automation every month. This is not a huge deal, but when Zapier is the highway for all applications, it can be tedious to clean up the messes and identify what was missed while things were down.

Having said that, this con is well worth the pros. If I hired a developer to custom code each automation I have, I am guessing the total cost would be well into the 5-figures (USD), and then hundreds a month to maintain it. So Zapier is well worth the cost.

I have used Zapier for over five years, and I can confidently say my capabilities grow every time I dream up a new implementation. I am not a coder, but I am tech literate. I can follow basic tutorials, pull information from community forums, and modify it to what I need. But the second I need custom code that I can't copy/paste, I am forced to ask for help. With my experience level, I can set up some pretty impressive things to Zap.

Avantages

With the number of software integrations, Zapier is almost as limitless as your imagination. The support network, community forums, and Youtube videos allow for one with no experience to implement some pretty powerful integrations quickly. The support is great, and will sometimes help fix your problem, and always show you where to look.

Overall, the more advanced you are with regards to coding or following tutorials, the more you are able to do with Zapier.

Inconvénients

Support is hit or miss, with regards to someone holding your hand. Don't get me wrong, I am always satisfied with the support, but sometimes they go above and beyond, and other times, they just give you enough information to help you diagnose the problem.

Their website is odd whenever you are logged in. If I open a new window, sometimes I need to login again.

Kayona
Note globale
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Best way to make the connection

Publié le 16/07/2019

Overall, Zapier is just a life and time saver! Software companies are popping up every day, often with no regard to how a customer may specifically need it to work with another software. Without Zapier, some functions may need manual attention that very small businesses simply cannot afford to spend the time to give.

Zapier is a must have for any business, big or small.

Avantages

With so much technology being created to make our lives easier, speedbumps can occur when these applications can't seamlessly communicate with each other. Here's where Zapier comes in. This might be the single most important element of my business flow. Zapier is the liaison for all of apps and software, enabling them to talk and connect with each other in ways that, perhaps, they didn't intend.

For example, in my business, we offer a booklet that customers can purchase with add-ons. We do not print the books ourselves; we use a print-on-demand service, so we need the orders sent to that company when they come in. The print company can't connect to our order form, and who has the time to send orders that may come in round the clock, one by one to a fulfillment plant?

Zapier enables us to connect our order form to Gmail so that when the orders come in, an email of the order specifications are automatically sent to the fulfillment company where they can print the book and ship it to our customer.

See? Zapier make life so much easier!

Inconvénients

Although it's fairly user-friendly, setting up a "Zap" (a connection from one software to another, or many others) takes lots of tests with lots of trial and error. This is not necessarily a "con", as most things require tests and are not just "plug-and-play." But I'd advise anyone, especially newcomers to this great software, to count on spending some time to get it right, because it will require quite some time to perfect.

Janosch
Note globale
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

A powerfull door opener

Publié le 03/12/2019

Encountering and getting to use Zapier really was an enlightening experience. There have been a lot of occasions on which I run into a wall before I knew about Zaps. Although it might scare of some people on the more sceptical side I must say, I am a convinced and excessive user of Zaps and would recommend anyone who is considering tools to look for Zapier integration and check which additional doors this opens. Definite recommendation.

Avantages

whenever we evaluate a product for use, be it internally, be it for use with a customer or a team wether or not it is integrated with Zapier has made a great difference. Zapier manages to open the door for many many tools we would not have considered as standalone solutions, but with Zapiers easy and quick integration we are able to combine best-of-breed tools into robust, custom-tailored, specific, effective solutions for scenarios and - most often - also solve side cases in the same run.
ZAier makes it easy to connect Applications on API basis and actually makes the "lets make tool A talk to tool B whenever C happens" reality. Also, there are already many so called "Zaps" (integrations between applications) in place that fit many common usecases. For example - I can create the Stub for an Offer in my accounting solution automatically whenever I move an Opportunity in the sales-pipeline to the "offer" stage. Things like this save time every day and this is just one example. I would call an existing Zapier Integration critical for my tool selection and recommendation process.

Inconvénients

The subscription modell of Zapier is sometimes somewhat tricky. Most often it is recommendable to start with a number of Zaps that are free in a certain timeframe. Thex are limited by the latency and overal number they are applicable, lets say per day. Sadly there is no fallback, such as when an experimental Zap really takes off and is required to go live asap I have been debuging for extended ammounts of time before I understood, that latency issues might be caused by my subscription choice. I wouldn't complain about the cost of zaps, as Cost is actually beneficial because it makes you think wether or not a Zap really is worth it or not.