It is easy to use and understand how panel functions. Importing lists, using features like spam doctor and mailbox preview is really helpful. Also they have live support that you can always reach them and ask your questions and get help!
User friendly, great customer support, possible to find free templates, contact list cleaning service, detailed campaign reports
The template selection isn't overwhelming, which I think is a huge positive. They offer a good selection, and they are all really easy to customize to my needs.
I love the help center "how to videos." They don't go on forever, but rather, are pretty succinct and to the point.
I'm thinking about starting a newsletter, so it's nice knowing that the DirectIQ support staff is available 24/7 to help me whenever I need. A really pleasant customer support experience overall. Their 'Email Marketing News' blog is really helpful.
Really intuitive and easy to use.
Good price comparing them to other Email Service Providers
Couldn't find any so far
OK it is a paid email marketing app ( about $100/month) but it is a fully functional solution that caters for all my small business needs. It takes 15 minutes to set-up before you can send your first email blasts.
Before jumping on on board you can try a full features version for free.
user friendly interface
Google Apps integration
mobile app, iPhine integration
good Livechat support
emails tend to make their ways to the spam folder :-(
DirectIQ is both super simple and very efficient. I highly recommend it to everyone - but in particular, to people that are just beginning to dip there feet into the email marketing waters. I say that because of its simplicity, I don't feel bogged down by the interface, which makes for a much more comfortable experience than I've had with other platforms/sites.
Who knows what I was thinking! DirectIQ is heads, shoulders, knees and toes above the competition.
Too many to list...but I'll start by listing the ability to reply all
The only con I can think of was my awful 2010 review
This software is simple to use, and I quickly got comfortable with it.
Easy to load/import email contacts. Also there are nice templates.
None so far.
Email marketing is our favorite digital channel now, thanks to DirectIQ's fanatical support, and easy to understand reports.