--- description: Astea Alliance : qu'en pensent les utilisateurs ? Lisez les avis sur Astea Alliance, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Astea Alliance - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/255/field-service-management/software) > [Astea Alliance](/software/100116/astea-alliance) # Astea Alliance Canonical: https://www.getapp.fr/software/100116/astea-alliance Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/100116/astea-alliance?page=2) > Les solutions de gestion des services et de main-d'œuvre mobile d'Astea offrent un ensemble robuste de capacités automatisées destinées à rationaliser et à améliorer la gestion des activités de service sur site, via le cloud ou sur site. > > Conclusion : 27 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 27 Avis | | Simplicité d’utilisation | 3.6/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: IFS - **Pays**: Edina, É.-U. - **Entreprise fondée en**: 1983 ## Contexte commercial - **Public cible**: 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, chinois traditionnel, coréen, danois, espagnol, français, japonais, néerlandais, portugais, thaï - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - API - Contrôles/Permissions d'accès - GPS - Gestion de projets - Gestion des clients - Gestion des sous-traitants - Gestion des techniciens - Gestion du personnel - Planification - Real-Time Reporting ## Intégrations (9 au total) - Avaya Experience Platform - Dynamics 365 - Dynamics 365 Business Central - JD Edwards EnterpriseOne - QuickBooks Online Advanced - SAP Business One - Salesforce Marketing Cloud - Vertex - Webex Suite ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique ## Category - [Logiciels de gestion des interventions](https://www.getapp.fr/directory/255/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://www.getapp.fr/directory/255/field-service-management/software) - [Logiciels de gestion du personnel](https://www.getapp.fr/directory/267/workforce-management/software) - [Logiciels de test automatisé](https://www.getapp.fr/directory/389/testing/software) - [Logiciels d'affectation du personnel](https://www.getapp.fr/directory/520/service-dispatch/software) - [Logiciels CVC (chauffage ventilation climatisation)](https://www.getapp.fr/directory/657/hvac/software) ## Logiciels similaires 1. [Synchroteam](https://www.getapp.fr/software/20560/synchroteam-com) — 4.4/5 (95 reviews) 2. [Vonigo](https://www.getapp.fr/software/103001/vonigo) — 4.5/5 (79 reviews) 3. [BlueFolder](https://www.getapp.fr/software/102599/bluefolder) — 4.7/5 (92 reviews) 4. [AI Field Management](https://www.getapp.fr/software/113589/ai-field-management) — 4.9/5 (68 reviews) 5. [Jobber](https://www.getapp.fr/software/90723/jobber) — 4.6/5 (1420 reviews) ## Avis ### "Astea Alliance Review" — 4.0/5 > **Natalie** | *28 novembre 2018* | Construction | Taux de recommandation : 7.0/10 > > **Avantages**: I like all of the information that is available related to each specific job. We use Astea Alliance for "break-fix" or "service" jobs, which are smaller jobs. I working as an Accounting Specialist and I bill several of these jobs in Astea every day. I enjoy being able to see location information for the project, the price of services and material, all of the actions that have been taken during the lifetime of the project, etc. We also use the attachment function a lot to provide backup documentation for the project. > > **Inconvénients**: My least favorite part about this software is that the search functions can be a little finicky and you have to be very specific with what you are searching for when using the search function in Astea. > > Overall, I would recommend this product to other businesses. It is a great tool to track employee hours, material prices and so much more relating to jobs. ----- ### "Great all in one product." — 5.0/5 > **Daniel** | *30 novembre 2018* | Supermarchés | Taux de recommandation : 9.0/10 > > **Avantages**: The Astea Enterprise product is a huge leap in automation for our company. The advanced workflow application saves our team members times as we can automate tasks that our team would normally do manually. The customization support allows us to set the application up in a way that is easy for our team members to learn. > > **Inconvénients**: The only complaint I would have is about the new Manager Workbench. It is rather slow, and missing some features for our dispatchers to properly use it correctly. This is a new feature so I am sure that Astea will be adding more options soon. > > I have worked with many companies, but nobody has provided the exceptional support that Astea has. Our project manager is extremely dedicated, and their development team has been able to create customizations that we were told by others was not possible. They have always been able to help us quickly, and resolve any issues we have had. ----- ### "User Review" — 3.0/5 > **Utilisateur vérifié** | *30 novembre 2018* | Services aux consommateurs | Taux de recommandation : 5.0/10 > > **Avantages**: MANY features and capabilities. More than I as a user will ever need. > > **Inconvénients**: There's way too many steps required to complete necessary tasks. > > MANY features and capabilities - AWESOME\! But there's way too many steps required to complete necessary tasks. ----- ### "Loaded with features, can be a bit overwhelming" — 4.0/5 > **Patrick** | *8 décembre 2018* | Télécommunications | Taux de recommandation : 8.0/10 > > **Avantages**: The software offers a full feature set and can be used in a number of industries. The mobile component allows real time data entry from the field for instantaneous feedback. > > **Inconvénients**: Because it is very comprehensive, it can be overwhelming to learn. One step at a time is a good philosophy. There are also many things that will require assistance from the folks at Astea, and there is usually a charge for the assistance which can get quite expensive. > > Astea Alliance is a full featured field service software that covers almost every need you may have. It can be customized to an organization's particular needs and procedures, and integration is available for a number of back-end systems. While it is full featured, it can at times be overwhelming to learn if you try to implement everything at once. Best method is to start with the basic feature set, and add to it once you are comfortable. Astea continues to work on making the software more customizable by the end user, but there are many things that will require the help of the developers at Astea. This is discouraging as the hourly rate is high and can get very expensive. It would help to have someone on staff that is tech savvy and has some programming knowledge including being well versed in SQL. Overall, you will be hard pressed to find something you need that Astea Alliance won't be able to handle, either out of the box or through customization. Proper set up and implementation in the beginning will go a long way. ----- ### "Service Order Module within Astea Alliance" — 4.0/5 > **Utilisateur vérifié** | *3 décembre 2018* | Formation professionnelle et coaching | Taux de recommandation : 9.0/10 > > **Avantages**: Workforce planning with the dispatching console in ASTEA is a very self-explaining tool. A perfect visualization of the workorder status, travelling allows to plan highly efficient. Service Contract Setup is extremely flexible. Once set up, pricing is completely automised. > > **Inconvénients**: The system speed is someties very slow. Especially in Australia. The pages are sometimes overloaded with fields and buttons that are required in only 10% of all processes. > > The service module in ASTEA covers all scenarios you could have in workforce planning, billing, invoicing and inventory management. ----- Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/100116/astea-alliance?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/100116/astea-alliance) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées