Business management software is used to make the everyday tasks associated with running a businesses more efficient. These apps provide one complete suite of solutions for managing all core business processes. Business management software covers a variety of functions, including client management, scheduling, point of sale, bookkeeping, order and inventory management, marketing campaign management, project management, and employee management. These business apps centralize all business data, from supply chain to issue tracking and customer relationship management.
SaaS Business management apps provide you and your team with remote access to key business information, such as client contact information, issues and tickets, calendars and schedules, invoices and purchase orders, ledger and account entries, inventory and stock levels, tasks and project deadlines. Data and information from other applications and systems can generally be synced with a business management solution to provide an overview of business performance.
Business management software can include a suite of tools in a similar way to an ERP or it might focus on specific functions such as scheduling and booking. These apps can be used to manage a range of daily tasks including sending client reminders and notifications, calculating sales tax and generating invoices, managing budgets and maintaining accounts, updating client databases, managing staff schedules, offering promotions and creating loyalty programs.
A key component of many business management solutions is the ability to manage your sales pipeline. You can use these tools to create quotations, process orders, generate, evaluate and track leads, and define sales commision and targets. These suites also provide tools for job and task management, including defining workflows and processes, delegating tasks, and tracking billable time. Document management forms another key part of business management software, allowing you back-up and store, link, share and collaborate on files and documents.
Business management applications will help you manage your finances, from both an accounting perspective and a customer payment perspective. You can use these apps to generate invoices and automate repeat invoices, manage general ledger, accounts payable/ receivable, purchase orders and payroll. They can also be used to process client payments and to manage expenses and budgets.
The reporting features of business management solutions provide real-time, actionable insights across all business processes. These reports flag-up issues, opportunities and areas for improvement. These tools can be used to aid in key decision making and to increase understanding and communication across departments.
GetApp's quarterly ranking showcases the top 25 Business Management apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, media presence, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.
Scroll down for more details about how we calculate scores.
GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.
The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).
An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.
Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.
The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.
Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.
Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.
If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.
Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.
Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.
In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.
*All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.