When I Work Scheduling  

Avis sur When I Work Scheduling

When I Work Scheduling

Staff Scheduling, Time Tracking, Communication, Attendance

4.54/5 (140 avis)
72 366     17 633

Use When I Work to easily schedule and communicate with employees. Send the schedule to staff as a text message. When I Work includes free mobile apps for iPhone and Android. Also included is 2-way text messaging which allows employees to accept open shifts and request their schedule via text message. Activate Attendance and let your employees use the mobile time clock to punch in from their smart phones or set up an iPad as a terminal. Easily see which location your employees clock in from on the map and after you review the time sheets, you can finalize them with the click of a button.
wheniwork.com

When I Work Scheduling Reviews (140)

Latest reviews

 Great for small business

We are a smaller golf course that had to schedule with weather as a factor. Our employees read their sched every day in case of changes. And they love swapping shifts to accomodate their social schedule.

Read the full review
Reviewed 26 septembre 2016 by Don MacKay FCPA

 

 Great Scheduling Software/Application

I selected this app a few years ago due to it offering a 30 day free trial and being free to employees should I continue service (also no contracts with choice of low monthly or annual payments). I was impressed with the user-friendly interface and quick customer service responses that were ...

Read the full review
Reviewed 23 juillet 2016 by Lisa Lietz Sessoms

Lire tous les avis

Category Leaders

Avis
Intégrations
Mobile
Media
Sécurité

#2 sur Logiciel Force de Vente

Voir le classement complet
73
17
11
18
16
11

#2 sur Planification RH

Voir le classement complet
76
16
11
20
18
11

Ce classement résume les 25 applications les plus populaires sur GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Captures d'écran (14)

When I Work Scheduling screenshotWhen I Work Scheduling screenshotWhen I Work Scheduling screenshotWhen I Work Scheduling screenshotWhen I Work Scheduling screenshotWhen I Work Scheduling screenshotWhen I Work Scheduling screenshotWhen I Work Scheduling screenshotWhen I Work Scheduling screenshot: Employee Scheduling Made Easy - Free for 30 Days!When I Work Scheduling screenshot: Schedule Staff from your iPhone, Android phone for desktopWhen I Work Scheduling screenshot: Manage Shift Changes on the FlyWhen I Work Scheduling screenshot: See Who's Working - Create Shifts and Send AlertsWhen I Work Scheduling screenshot: You & Staff Notified Via Text, Email, or BothWhen I Work Scheduling screenshot: Know When Employees Are Available To Work

Sécurité

Encryption

No
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
Vous serez invité à vous connecter avec votre compte LinkedIn

Spécifications

Utilisateurs types
Grands Comptes (> 500 salariés), Moyennes PME (50-499 salariés), ONG, Petites PME (<49 salariés)
Supports compatibles
Android, iPhone-iPad, iPhone, iPad, Linux, Mac, Windows, Web, Site Web Mobile
Géographies
Australie, Canada, États-Unis, Europe, Grande-Bretagne
Langues
Anglais
Support
Assistance en Ligne, Base de Connaissances, FAQs, Téléphone, Tutoriels Vidéo

Tarifs

Modèle: Abonnement, Essai Gratuit, Freemium

When I Work is completely FREE for companies with 5 employees or less. When I Work is offered as a subscription on a month-to-month basis. There are no long term contracts and a credit card is NOT required to try it out. Subscription is as low as $0.25 per employee per week ($1/month) and discounts are offered if you pre-pay for the entire year.

Competitors Pricing

7Shifts: For Restaurants

À partir de: $24.99/mois
Modèle: Abonnement, Essai Gratuit

Snap Schedule

Modèle: Essai Gratuit, Licence Perpétuelle

OpenSimSim

Modèle: Abonnement, Essai Gratuit, Freemium

Les utilisateurs ayant visité When I Work Scheduling ont également visité

Fonctionnalités

  • Employee Scheduling - simple drag & drop interface
  • Online Access - anytime, anywhere
  • Notifications - email, text message & push notifications
  • Communication - text alerts, group text, and 2-way texting
  • Time Clock - mobile phones, iPad, or PC (with Attendance)
  • Payroll - forecast your labor costs
  • Reports - track and review your data, export available
  • Calendar - iCal / Outlook Calendar / Google Calendar Sync
  • Templates - copy previous schedules for rapid scheduling
  • Trade Shifts - approve shift trades from your phone
  • Employee Availability - visible right from the scheduler
  • Payroll - integrations and easy export options
  • Mobile - FREE apps for iPhone & Android
  • Open Shifts - fill open shifts by text message
  • Multiple Locations - view all locations from one account
  • Job Sites - perfect for construction, home health care

Bénéfices

Almost everything you can do in the web app, you can do on your smart phone or iPad, allowing When I Work to fit into your life so you aren't tied down to your desk.

Alternatives à When I Work Scheduling

Analyse Produit

When I Work is employee scheduling software that aims to streamline the entire employee scheduling process through its intricate technology and mobile tools. Along with managing the scheduling process, the solution provides employers with a straightforward way to communicate with their employees.

In addition to its simple staff scheduling features — which enable business owners and managers to create schedules for by-the-hour workers, taking variable shifts and time-off requests into account — When I Work scheduling software also provides a number of additional tools for attendance tracking and mobile employee communication.

Qu'est-ce que When I Work Scheduling ?

When I Work automates one of the most vital managerial tasks: employee scheduling, aiding in improving organization and communication among managers and staff. Minor errors will inevitably arise when creating schedules, no matter what internal processes are in place. However, the When I Work application equips with the right tools to manage these hiccups efficiently and effectively before they become an issue.

The application enables managers to review and edit shift schedules from their mobile devices, along with giving hourly workers an easy way to communicate among one another, as well as with their employers, via text and email. By opening up communication this way When I Work aims to decrease the likelihood of missed shifts, conflicting schedules, and unanticipated overtime costs.

Fonctionnalités Clés

Manage your staff schedule

You can set and manage your staff schedule by using the Scheduler Tool. Buttons to set positions, current location, and site, along with a publish widget button, are located on the left-hand side of the main page in the control panel.

The schedule is the basis of all processes within the When I work application. Managers are elicited to use the pre-designed schedule templates initially to get started. From here they can make adjustments based on weekly changes. When I Work will automatically alert you of any scheduling conflicts based on the preferences you will have chosen for the schedules you have set up.

Create and manage new employee shifts

The When I Work scheduling application gives you constant access to the status of staff availability. You can also see when employees have made requests for time-off, as well as fill open shifts at the last minute. You can then use When I Work’s various communication tools to notify employees of these changes, as well as when new shifts are available for them to take up.

You can add a new shift by clicking on any date in the Scheduler. You can manually set the time, along with any unpaid breaks or additional notes for the employee (e.g. “Don’t forget to clock-in when you arrive”). Click the Notify button to make your employee aware that he or she has been given an extra shift.

Send two-way and group mobile notifications

Both managers and employees can send notifications from devices using two-way text messaging and email alerts. Employees can configure reminders to be sent to their smartphones a few hours or days in advance of each scheduled shift.

When I Work also offers TeamTxt, another messaging tool that allows managers to send group text messages. It can also be used for manager-to-manager communication.

When I Work Attendance module

If you activate have When I Work Attendance (WageBase in the app store) in your account, you will be able to use the software's time clock tool to automate recurring schedules and track employee attendance. By using their desktop computers, tablets, or smartphones employees can update this information on the go.

When I Work’s Attendance module ensures that employees clock in when they’re scheduled to. If employees forget to clock in, actionable alerts are sent out to them. Alerts are also sent to managers to notify them when they’re close to paying overtime.

Employee time-off requests

When I Work scheduling software provides employees with an an efficient way to request time-off, allowing them they to request full days or partial days. You can then select whether this time-off should be paid or unpaid. Employees can also add notes for their manager to review when deciding over the requested time-off.

Intégrations

When I Work currently integrates with ZenPayroll (for When I Work Attendance) as well as the company's Time Clock and Attendance app, WageBase. However, the company are currently putting steps in place to build further integrations.

Tarifs

All When I Work plans are available with 30-day free trials. After that, businesses are encouraged to select pricing plans based on the size of their staff. Basic employee scheduling plans start at $29 per month (for up to 20 employees). This scales to $99 for up to 100 employees and then continues to scale as needed, at a rate of roughly $1 per employee. There is no monthly contract so you can scale up and down as your staff numbers change. This flexibility is particularly useful for businesses with seasonal employees, such as ski resorts or hotels.

Conclusion

  • Benefits for both employers and employees
  • Automate the manual handling of scheduling tasks for hourly workers
  • Instant 2-way communication and notification tools
  • Smartphone notifications when new schedules have been published
  • Employees can request time-off and managers can approve it

Vidéo

Dan  Laurie

Poor Customer Service, Billing practices.

21/03/2017

I signed up for the trial of the scheduling side of the app all the while thinking that I was also getting the time and attendance function as well. Big surprise. A price for the scheduling and I have no idea how much more for the time and attendance part. When I tried to add the time and attendance part the website wanted to charge me another amount. I sent them an email (there is no phone number to call to talk to a live person) explaining this and was told the system would only charge me the correct amount and if it didn't, they would refund me the difference. Really? Is this the way to do business with your customers. The app works sort of, but not for this amount of money. I would rather use a spreadsheet than have to deal with poor customer service and these surprise pricing issues. My advice, look somewhere else for a solution and save yourself the headaches.

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client
Source: Capterra
Helpful?   Oui   Non
Read more
Holly Scott

Mixed Reliability

22/02/2017

Used to schedule my time for volunteering for an online service. Reminders for shifts would often come after the starting time (up to 24 hours) of the shift.

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Oui   Non
Read more
Joshua Christensen

easy and useful scheduling software

10/02/2017

all good really...great customer service, aesthetically pleasing, and easy to use. The best online scheduling software i've used!

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client
Source: Capterra
Helpful?   Oui   Non
Read more
Stephanie Maynard

When I work is great

01/02/2017

We've been using it for over two years and it has greatly improved our scheduling. We love that it notifies employees of shifts and changes.

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Oui   Non
Read more
Adam Kropf

Good scheduling software

30/01/2017

Overall works well, sometimes the apps glitch and my guys cant clock in, but thats been happening less lately. Overall very satisfied.

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client
Source: Capterra
Helpful?   Oui   Non
Read more
Larissa Meade

When i Work is amazing for small business staff communication

16/01/2017

my staff and i LOVE "when i work" app. It is so easy to use, i love the flexibility of changing schedules, of being able to link different venue location with maps, as well as on screen confirmation for my staff. My Staff love the mobile aspect!!! This app has really helped me to stream line my Staff planning.

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client
Source: Capterra
Helpful?   Oui   Non
Read more
Wendee Phenix

Great Product - Intuitive and Cost Effective

13/01/2017

Love this product. They are always working to improve and see where there is a need for improvements. This team is very in touch with their clients and it shows.

Pour

Ease of use for both administrators and employees

Contre

Guess if I HAD to pick I would say it would be nice to change the color scheme.

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering When I Work Scheduling

Great for employers and employees. They have easy access to their schedule as well as co-workers information.

Source: Capterra
Helpful?   Oui   Non
Read more
Samde Solomon

Great softqare

06/01/2017

The software was easy to use. Liked the templates and recurring shifts. Negatives- pay per employee is annoying. Our employee count changes significantly.

Pour

Ease of use.

Contre

Pay per employee.

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client

Time used: 6-12 mois

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering When I Work Scheduling

Check to see if it integrates with your pos to

Source: Capterra
Helpful?   Oui   Non
Read more
Doug Kwong

Saved us a lot of time

05/01/2017

We had only been using the trial version of the software for a week before deciding it was the right tool for us. In just a fraction of the time it usually takes us to build a new schedule, we had the app set-up and were already making changes and communicating shifts to employees. I also like the fact that there are a lot of HR templates accessible to its users. I would definitely recommend this app.

Pour

Ease of use and communication tool.

Contre

First time set up a little cumbersome but got the hang of it

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Oui   Non
Read more
Amit Patel

Real time customer support

22/12/2016

I have had to contact the customer service/help desk twice and opened a service ticket once. All 3 times they were extremely responsive and knowledgeable. They addressed my issue quickly and efficiently. Two times the issue was something I was overlooking and once they weren't able to get an answer right away but followed up.

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client
Source: Capterra
Helpful?   Oui   Non
Read more

Qui est l'utilisateur type de When I Work Scheduling ?



When I Work was built to cater for organizations of all sizes although it is is most frequently used by businesses with 20 to 250 employees. Nevertheless, When I Work can be adapted to the anyone's needs, from large corporations with thousands of employees to small businesses with fewer than five employees. The software is applicable to any business seeking a better way to manage its hourly workers' schedules.

Voir l'Analyse Produit