Voici notre liste d'applications pour Logiciels de relation client. Les filtres vous aident à affiner les résultats pour trouver exactement ce que vous cherchez.

196 applications
Classer par
Where communities thrive.
Disciple is where communities thrive. Our community management platform helps people build independent, valuable and trusted communities in a safe space that they own and control. Create your own unique social space today. En savoir plus sur Disciple
Plateforme de développement d'applications et d'engagement client pour les PME
King of App est une plateforme de développement d'applications et d'engagement client qui permet aux PME de créer des applications de smartphone personnalisables rapidement et facilement. En savoir plus sur King of App
Calculateur de score NPS, d'engagement et d'opinion client
GroHawk est une plateforme gratuite d'engagement client qui permet aux entreprises d'entendre ce que les clients disent et de réagir immédiatement, de susciter l'engagement et de fidéliser une clientèle impliquée. Les entreprises peuvent réagir et engager les clients immédiatement après l'obtention des opinions de chacun. En savoir plus sur GroHawk
Web push notifications for mobile & desktop
Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website visitors in order to re-engage & optimize conversions. The cloud-based platform offers features for scheduling & automating the notification process & setting up event triggers En savoir plus sur Aimtell
Outil d'e-mail marketing et de messagerie client de niveau grande entreprise
Pushnami est une solution d'e-mail marketing basée sur le cloud conçue pour les grandes entreprises, qui facilite la messagerie et la communication interplateforme pour recibler les abonnés. La plateforme aide à identifier les publics cibles et à renforcer l'engagement avec chaque ISP différent afin de maximiser les conversions. En savoir plus sur Pushnami
Informations et engagement client pour les marques sociales
CX Social de Clarabridge (anciennement Engagor) est une plateforme d'information et d'engagement client pour les grandes entreprises et les marques sociales. En savoir plus sur Clarabridge CX Social
End-to-End Customer Engagement Inside Your POS
Como Sense is a cloud-based customer management solution which provides the tools to manage customer engagement and loyalty, with POS and email integration En savoir plus sur Como
Engagez vos communautés digitales
Qualifio est un outil permettant de créer des jeux concours sur les réseaux sociaux dans le but d'animer une communauté, de la fidéliser, et de la monétiser. En savoir plus sur Qualifio
Comprehensive Product and Customer Success Platform
SmartKarrot is an integrated Product Success and Customer Success Platform, which assists businesses with customer experience management and behavioral analytics. Key features include account health monitoring, granular segmentation, feedback collection and notifications. En savoir plus sur SmartKarrot
Connect Employees, Collaborate, and Share Knowledge
Concierge, Moxie's secure enterprise social software, connects employees, customers and trusted partners to share knowledge and accelerate innovation in the workplace. En savoir plus sur Moxie Concierge
Wifi marketing & customer acquisition for bars & restaurants
360 Wifi from Kingdon is an automated marketing software that helps restaurants & bars to attract new customers and increase average ticket size En savoir plus sur 360 WiFi
Outil de communication client avec chat en direct et appels vidéo
IVCBox est une plateforme de communication pour les entreprises qui propose des services de chat en direct, d'appels vidéo et de partage de fichiers pour le support client. Le widget de chat basé sur le cloud peut être personnalisé et ajouté à n'importe quel site web afin d'aider les entreprises à communiquer avec leurs clients et à répondre aux... En savoir plus sur IVCbox
Kiosk solution for customer service feedback collection
ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity. En savoir plus sur ServiceGuru Kiosk
Le logiciel de customer success le plus puissant.
Amity est le logiciel de réussite des clients le plus puissant au monde. Amity perçoit les changements dans la santé client, recommande les bonnes actions à entreprendre et mesure leur efficacité. En savoir plus sur Amity
Logiciel gestion relation client et expérience utilisateur
Agendize est un logiciel de gestion relation client et expérience utilisateur. La plateforme dispose d'un agenda en ligne et de fonctionnalités comme Click-to-Call, Click-to-Chat, Formulaires en ligne, et d'autres. En savoir plus sur Agendize
Notifications push pour la relation client
La principale raison d'utiliser PushAd est la possibilité de créer des déclencheurs sur mesure permettant la livraison automatisée de notifications push personnalisées. En savoir plus sur PushAd
Online random generator for raffles & giveaways
RandomPicker is an online random generator for drawing winners for unbiased raffles, sweepstakes, & giveaways En savoir plus sur RandomPicker
Gamification for community engagement
Picnic is a gamification platform to help businesses drive customer loyalty and engagement through points, leaderboards, goal tracking, and more En savoir plus sur Picnic
Abandonded shopping cart recovery for eCommerce
uptain is an abandoned shopping cart recovery solution for eCommerce which helps businesses engage and retain customers in online shops using smart exit-intent popups and personalized emails. uptain offers a number of plugins with Magento, Wordpress, Shopware, OXID, Shopify, JTL, Plentymarkets etc. En savoir plus sur uptain
Solution de gestion des avis et d'optimisation des magasins d'applications
AppFollow est une solution d'analyse mobile basée sur le cloud qui aide les entreprises de toutes tailles à gérer les avis et à analyser les concurrents. Ses fonctionnalités clés comprennent l'attribution de canaux, le suivi des recettes, le partage sur les réseaux sociaux, l'analyse des sentiments, le suivi des mots-clés, l'attribution de tâches... En savoir plus sur AppFollow
Email marketing automation for eCommerce Stores!
Short Description Behavior-based automation proven to help turn email marketing into your #1 growth engine for your eCommerce store. En savoir plus sur Sendlane
Video Chat, Cobrowsing, Screen sharing, Certified signature
Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too. En savoir plus sur VeriShow
Pushes customer engagement further than traditional CRMs
Creedenz CXM facilitates Enterprise business users to encourage, drive and manage customer engagement across core areas of sales, marketing, services and more En savoir plus sur Creedenz CXM
Conversions. Intelligent et simple.
Ils aident les marketeurs d'e-commerce à générer plus de ventes en leur facilitant l'optimisation des trajets de leurs clients. En savoir plus sur Yieldify
Automated print and mail solution for omni-channel marketing
Lob is a software platform that integrates with your marketing stack to automate the creation and delivery of relevant, personalized direct mail as a part of your campaigns. En savoir plus sur Lob
Customer insight surveys and analysis
Qualaroo is a customer feedback software that helps to gather and understand customer insights through targeted website surveys and analytics. En savoir plus sur Qualaroo
Create end-to-end online event experiences that inspire audiences to action.
INXPO’s Event Cloud® empowers organizations to leverage video to reach their stakeholders through engaging online events — on any device, at any time. Our solutions for Marketing, Corporate Communications, Training and Sales Enablement are trusted by many of the world's most esteemed enterprises, including Aon, Cisco, Gap, Microsoft and... En savoir plus sur INXPO
Net Promoter Score & customer experience management software
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess the loyalty of customer relationships, with the aim of driving growth & reducing customer churn. Promoter offers a guided best-practice approach to NPS. En savoir plus sur Promoter.io
Sales enablement platform that manages & shares sales aids
Mobile Locker is a sales enablement platform that helps businesses manage, share, & distribute sales aids & marketing materials. The solution comes with features such as lead capture, a visual dashboard, analytics, personalized forms, search tools, follow-ups, an engagement tracker, and more. En savoir plus sur Mobile Locker
Smart Customer Education
Airim is a cloud-based customer engagement solution designed to help enterprises educate customers quickly on their website or app based on user intent and past browsing behavior. En savoir plus sur Airim
Assessment scoring, survey and feedback tool for coaches
Assessment Generator is a cloud-based assessment management solution which helps coaches and small businesses with online quiz, assessment, and survey creation. Key features include feedback management, customizable branding, employee review, audience segmentation, and reporting. En savoir plus sur Assessment Generator
Drive Customer Engagement
Get Satisfaction is cloud collaboration software that helps you to: - Build online communities - Increase revenue from existing customers - Improve customer satisfaction and customer engagement - Capture ideas on how to build better products faster - Reduce support costs Love your customers! Build online communities that allow productive... En savoir plus sur Get Satisfaction
Plateforme de connaissance des consommateurs et de marketing pour Twitter
Audiense (anciennement SocialBro) est une plateforme marketing pour Twitter qui permet aux utilisateurs d'analyser et de dialoguer avec leur communauté Twitter. En savoir plus sur Audiense
Supercharged Customer Engagement and Support platform.
Interakt is an All-In-One Customer Engagement and Support platform, which lets convert leads to paying customers with powerful marketing automation applications En savoir plus sur Interakt
Predictive analytics and data feedback software
Entytle is a Cloud-based software designed to help grow your B2B business through predictive analytics. Identify opportunities with your existing customers. En savoir plus sur Entytle
Un CRM simple, mais performant, prêt à évoluer avec votre entreprise
SAP Digital CRM est conçu pour aider les petites équipes de vente à travailler plus efficacement et à vendre plus intelligemment. Soyez opérationnel en seulement quelques minutes ! Essai de 30 jours. En savoir plus sur SAP Digital CRM
Suite d'applications d'engagement client pour les promotions sur les réseaux sociaux
Applications interactives pour les réseaux sociaux afin de réaliser des tirages au sort, des concours, des dessins et des sondages avec des fonctionnalités uniques pour Facebook, Twitter, YouTube, Instagram, Pinterest, etc. En savoir plus sur Woobox
Plateforme de sondage Net Promoter Score (NPS)
SightMill est une solution de sondage Net Promoter Score (NPS) basée sur le cloud conçue pour aider les utilisateurs à rassembler, analyser et agir sur les retours d'expérience pour améliorer l'engagement des clients. En savoir plus sur SightMill
Customer engagement platform for e-commerce & hospitality
Gleantap is a customer engagement and loyalty software with the aim of helping businesses to retain customers through SMS, push notifications & email campaigns En savoir plus sur Gleantap
Customer Success Software
Kilterly is a customer success software which helps businesses of all sizes manage & maintain customer engagement & loyalty with centralized data insight & automated communication tools such as onboarding & retention campaigns, surveys, and scoring alerts. En savoir plus sur Kilterly
Customer experience management for retail & service chains
ServiceDock helps multi-unit businesses like retail chains & restaurant groups monitor and improve the customer experience in their stores. Capture more feedback via our messaging-based surveys, get insights instantly in our live dashboard and retain more customers by following up in real-time. En savoir plus sur ServiceDock
Give your B2B buyers frictionless buying experiences
PathFactory is a Content Insight & Activation Platform that delivers the on-demand experience for B2B by enabling buyers with the most relevant information at every step of their unique journey. En savoir plus sur PathFactory
Multi-channel Net Promoter Score (NPS) survey software
Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty En savoir plus sur Antlere
Microsoft Dynamics CRM-integrated web portals
Adxstudio Portals is a portal-based web engagement platform with Dynamic CRM integration for community, retail, government, and customer service sectors En savoir plus sur Adxstudio Portals
Rencontrez votre client en ligne
Récent gagnant du produit WebRTC de l'année 2016, Vivocha.com est un service cloud qui permet aux entreprises de communiquer en toute transparence avec les prospects et les clients directement sur le site web ou l'application mobile grâce à une combinaison d'outils vidéo, vocaux, de conversation et de navigation assistée, ainsi que de partage de... En savoir plus sur Vivocha
Consumer research made simple.
Survata runs consumer surveys for businesses. You create a survey on our site, then we find targeted respondents to answer the survey. This finally makes consumer research simple. We offer quality results in a fast (sometimes 24 hour turnaround) and affordable (only $1.00/respondent) manner. En savoir plus sur Survata
Automatic callbacks for website visitors within 25 seconds
Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted En savoir plus sur Callmaker
Visual customer engagement platform
Optinize is a visual customer engagement platform that empowers marketers to deliver highly targeted and personalized messages across channels and devices En savoir plus sur Optinize
Outil de gestion unifié pour les conversations de service client
Dimelo Digital est une plateforme unifiée permettant aux équipes de service client de gérer tous les canaux et conversations numériques d'assistance à la clientèle, y compris les e-mails, les réseaux sociaux, le chat et les mobiles, via une plateforme unique. En savoir plus sur Dimelo
Convertissez votre traffic en clients
BEYABLE est une suite de solutions d'engagement web en temps réel qui permet aux les marques et les e-commerçant d'augmenter leurs taux de conversion. En savoir plus sur BEYABLE
Subscription analytics & insights for Stripe,Braintree +more
Baremetrics pulls data from your Stripe account to provide you with a variety of metrics. Build customer profiles, send email reports & notifications, and more. En savoir plus sur Baremetrics
Net Promoter Score® to measure, act, monetize and grow your customer base.
CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place – end-to-end and fully integrated – a program can be up and running much faster than comparable in-house programs. It sends over 5 million emails on... En savoir plus sur CustomerGauge
Expériences d'achat personnalisées pour les entreprises de vente en ligne
Outils de marketing personnalisés avec e-mails, popups, publicités Facebook et recommandations de produits pour les entreprises de vente en ligne En savoir plus sur Nosto
La puissance de l'engagement en direct
Whisbi est une solution de commerce conversationnel conçue pour les communications en direct et la conversion des ventes. La solution relie les marques à leur public web de manière transparente et novatrice en combinant les avantages d'un webinaire B2C ouvert et d'un chat en ligne. En savoir plus sur Whisbi
Augmenter l'activation et l'implication des utilisateurs
Améliorez l'implication des utilisateurs en affichant dans l'application des visites guidées qui les aident à effectuer des tâches dans votre application web. Proposez une visite de "mise en route" lors de la première connexion. Mettez l'accent sur les fonctionnalités avancées ou inutilisées lorsque le moment est opportun. En savoir plus sur Tour My App
Customer Success Software
Akita is Customer Success software that helps you reduce churn and increase revenue from your existing customers through up-sell, cross-sell and expansion. Akita provides your CSMs with customer health scores, playbooks, intelligent alerts, customer journey management tools, success KPIs, and more. En savoir plus sur Akita
Secure texting solution for business websites
Message Mate - by Owner Listens - is a simple, mobile-friendly solution for e-commerce websites allowing customers to safely text with businesses with one tap En savoir plus sur Message Mate
Live chat platform for customer care & customer engagement
LiveHelp is a live chat solution that enables organizations to provide real-time online customer care on products or services within a variety of industries En savoir plus sur LiveHelp
Solution de centre d'appels basée sur le cloud
Altitude Xperience est une solution de centre d'appels basée sur le cloud qui fournit un support d'analyse en temps réel aux gestionnaires de campagnes. En savoir plus sur Xperience
Omnichannel, data-driven marketing automation platform
Resulticks is a marketing automation platform powered by local or third party data sources, machine learning and AI that enables brands across industries to leverage a real time conversation marketing cloud for the creation, management, tracking, and reporting of campaigns across multiple channels En savoir plus sur Resulticks
Professional reviews management with full Google integration
Preferrd is a reviews management platform providing cloud-based reviews management software for professional services. With full Google review integration companies use Preferrd to build trust and increase sales by collecting, managing and showcasing reviews. En savoir plus sur Preferrd
Customer retention data platform
FreshLime is a cloud-based customer retention platform designed to grow local businesses by increasing client retention. The solution provides users with a 360-degree view of their customers, and enables targeted interactions including personalized email, text messaging, and social media posts. En savoir plus sur FreshLime
Contact management solution for small to medium businesses
WorldCard Team is a contact management solution designed to help small to medium organizations gather and store contact information through scanning of business cards. Key features include multilingual card recognition, user account management, data synchronization, and classification. En savoir plus sur WorldCard Team
Knowledge management solution for businesses
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control. En savoir plus sur Panviva
On-site & push notification marketing solution
Boostools is marketing solution designed to help businesses plan, launch and manage on-site marketing campaigns. The platform enables managers to engage, retarget and convert website visitors into clients or leads via push/nudge notifications and custom online messages. En savoir plus sur Boostools
A global leader in Voice of the Customer (VoC) solutions
iPerceptions is a leading digital customer research company that extends the value of Voice of the Customer beyond measuring the past, to recognizing visitors’ intentions in real-time for personalized experiences. With over 100M voice of customer datapoints collected every year across 1,200 brands and in 35 languages in over 80 countries,... En savoir plus sur iperceptions
Expérience et engagement client
Thunderhead est un logiciel d'expérience et d'engagement client conçu pour faciliter les interactions multicanaux avec les clients. Le logiciel de Thunderhead, appelé ONE Engagement Hub, rassemble des informations clés sur le comportement des clients pour vous permettre de mieux comprendre vos clients et de savoir comment interagir avec eux de... En savoir plus sur Thunderhead
Customer engagement portal for sales
Smart Rooms by Journey Sales provides a customer engagement platform and sales enablement solution to connect sales teams with buyers. The software provides a platform from which your customers and prospects can gather key information about your products, services and company. Users going through the buyer's journey can use the portal to access... En savoir plus sur Smart Rooms
Cloud-based customer engagement application
SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app. With SimpleFeedback you can receive suggestions, bug reports,... En savoir plus sur SimpleFeedback
Digital customer experience management software
IBM Customer Experience is a management software that helps build personalized web experiences across all devices through multiple channels En savoir plus sur IBM Customer Experience
Informations et analyses en temps réel pour les éditeurs en ligne
Chartbeat mesure l'activité du site en temps réel et l'engagement du public vis-à-vis du contenu avec un tableau de bord facile à utiliser, des analyses on-page, des rapports historiques et plus encore. En savoir plus sur Chartbeat
Cloud based gamification platform
Bunchball Nitro is a cloud based gamification platform that provides high-value online engagement to marketers, employers and media sellers En savoir plus sur Bunchball Nitro
Logiciel de gestion des avis et notes
Feefo est un moteur de retours international doté d'une plateforme à partir de laquelle vous pouvez gérer les avis et les notes des utilisateurs sur votre site web. Le logiciel Feefo vous permet d'inciter les utilisateurs à laisser des notes et des avis directement sur votre site web, tout en ajoutant ceux-ci au site web de Feefo. Les avis et les... En savoir plus sur Feefo
Reviews and ratings management
Reevoo is a customer reviews and ratings management solution, allowing you to collect, manage and respond to reviews and ratings online. Reevoo offers customers the chance to leave reviews not only about products but also about customer experience. In addition, Reevoo's dashboard will automatically notify you about any negative reviews received... En savoir plus sur Reevoo
Reduce Churn by engaging At-Risk Customers
ChurnSpotter enables you to engage your customers in a timely and personalized manneer in order to reduce Churn and grow your MRR. En savoir plus sur ChurnSpotter
Real-time analytics - Drive engagement and digital revenue
Cxense Insight shows you how users consume content on your site in real time so you can provide a better user experience and drive higher digital revenue. En savoir plus sur Cxense Insight
The contact centre that your agents want to use
Our contact centre allows you manage all client contact through a variety of mediums such as telephone, chat, email, video, post, social media & SMS. En savoir plus sur iTouchVision Contact Centre
Your extended call centre
Our Contact Center Solutions provide the skilled and always up-to-date help desk staff your company needs to reduce payroll and overhead expenses. En savoir plus sur iTouchVision Call Centre
Mobile loyalty & payments
LevelUp is a software that allows your customers to pay using their smartphones & then captures their information to increase their loyalty using CRM campaigns. En savoir plus sur LevelUp
Plateforme de gamification professionnelle
L'entreprise de gamification leader sur le marché. Offrant une combinaison de gamification intégrée, de plateforme SaaS et d'analyse de Big Data, Badgeville construit l'avenir du travail. En savoir plus sur Badgeville
Website conversion, analytics & engagement app suite
Website conversion, analytics, and engagement app suite offering increased conversions, fewer bounces, and pay-for-performance pricing En savoir plus sur VePlatform
Plateforme de marketing vidéo personnalisé
idomoo est une plateforme de marketing vidéo personnalisé conçue pour fournir aux entreprises les outils nécessaires à la création de vidéos personnalisées et pour promouvoir l'engagement client. En savoir plus sur idomoo
Mobile customer engagement software
Acromobile is a mobile-specific customer engagement software used to manage your brand on mobile platforms. The solution, built on the Force.com platform, helps you offer more services and brand engagement points for your customers through their mobile devices. Acromobile provides growing businesses with the ability to launch their own iOS and... En savoir plus sur Acromobile
Marketing metric tools for optimizing eCommerce experiences
FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions En savoir plus sur FoxMetrics
Mobile engagement automation for service based enterprises
Relay is a mobile communication platform that helps businesses to connect with customers and build relationships with highly personalized, high-impact messaging En savoir plus sur Relay
Editeur de Logiciel dédié à l'Expérience Client
Akio édite Akio.Cx, la plateforme logicielle Akio.Cx qui permet aux conseillers, dans les services clients, de gérer appels, emails, chats, ... En savoir plus sur Akio
Expérience et engagement client en direct personnalisés
OmniCore de SaleMove est une plateforme d'engagement client omnicanal qui permet aux entreprises d'identifier, de communiquer et de s'engager auprès des visiteurs de leur site. En savoir plus sur OmniCore
Social media contest & giveaway management app
Socialman is a multi-lingual SaaS platform that lets businesses create and manage personalized campaigns and giveaways through multiple social media channels En savoir plus sur Socialman
Interactive 3D Augmented Reality Experience
INDE Broadcast AR is an augmented reality software which enables users to create customizable, interactive 3D augmented reality experiences on any screen En savoir plus sur INDE Broadcast AR
Customer loyalty & engagement marketing tool
CrowdTwist is a cloud-based customer loyalty platform and engagement marketing solution for businesses of all sizes, which aims to drive engagement and loyalty by providing users with the tools to create personalized, omnichannel experiences using predictive analytics and visitor data En savoir plus sur CrowdTwist
Customer experience management platform for businesses
NHANCE NOW CX PLATFORM is a cloud-based customer experience platform which assists businesses of all sizes with intelligence gathering and analytics. Key features include customer lifecycle management, feedback collection, marketing automation, chat, documentation, and automated reminders. En savoir plus sur NHANCE NOW CX PLATFORM
Product experience analysis platform
Gainsight PX is a cloud-based product experience platform designed to help businesses of all sizes analyze user experience (UX) and develop product adoption strategies for customers. Key features include feedback collection, audience segmentation, user retention metrics, and reporting. En savoir plus sur Gainsight PX
Customer engagement platform for businesses
Peepi is a cloud-based customer engagement solution designed to help businesses of all sizes identify and engage prospective customers in order to increase brand promotion. Key features include gamification, customizable branding, reward programs, ROI tracking, and feedback collection. En savoir plus sur Peepi
Customer interaction suite
Proxi.vip is a cloud-based proximity engagement platform designed to help businesses in retail, amusement, hospitality, and corporate sectors facilitate communication with customers. It lets users provide personalized experiences to customers, guests, or visitors using sales data & mobile location. En savoir plus sur Proxi.vip