---
description: Logiciels de relation client gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de relation client - Meilleurs logiciels et outils gratuits | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de relation client gratuits](https://www.getapp.fr/directory/650/customer-engagement/software)

# Logiciels de relation client

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## Produits

1. [Zoho Desk](https://www.getapp.fr/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
2. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (6964 reviews) — Logiciel CRM web et mobile intégrable
3. [SurveySparrow](https://www.getapp.fr/software/111349/surveysparrow) — 4.4/5 (121 reviews) — Outil de sondage conversationnel.
4. [Freshdesk](https://www.getapp.fr/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Logiciel d'assistance à la clientèle
5. [Zoho CRM Plus](https://www.getapp.fr/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Engagement client de bout en bout avec dix applications CRM intégrées
6. [White Label Loyalty](https://www.getapp.fr/software/2039047/white-label-loyalty-platform) — 4.7/5 (15 reviews) — Logiciel de gestion de la fidélisation des clients et du marketing
7. [Xtremepush](https://www.getapp.fr/software/104257/xtremepush) — 4.5/5 (55 reviews) — Plateforme d'analytique et d'engagement multicanal
8. [Solitics](https://www.getapp.fr/software/2055232/solitics) — 4.2/5 (11 reviews) — Un logiciel de gestion du parcours client et de l'analytique marketing
9. [Slack](https://www.getapp.fr/software/91563/slack) — 4.7/5 (24046 reviews) — Logiciel de collaboration et de communication
10. [Zendesk Suite](https://www.getapp.fr/software/9448/zendesk) — 4.4/5 (4072 reviews) — Le support client rapide et efficace
11. [Hootsuite](https://www.getapp.fr/software/20432/hootsuite) — 4.4/5 (3795 reviews) — Le leader mondial de la gestion des médias sociaux
12. [Pipedrive](https://www.getapp.fr/software/90507/pipedrive) — 4.5/5 (3042 reviews) — Avec Pipedrive CRM tool plus rien n’arrête les vendeurs
13. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1753 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
14. [LiveChat](https://www.getapp.fr/software/8385/livechat) — 4.6/5 (1715 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
15. [Intercom](https://www.getapp.fr/software/91379/intercom) — 4.5/5 (1131 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
16. [Typeform](https://www.getapp.fr/software/91581/typeform) — 4.7/5 (945 reviews) — Faites de la collecte de données une expérience avec des formulaires personnalisés.
17. [Salesforce Service Cloud](https://www.getapp.fr/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — Offrez un service client d'excellence
18. [SendGrid](https://www.getapp.fr/software/20507/sendgrid) — 4.2/5 (752 reviews) — Livraison de courrier électronique. Simplifié.
19. [Sogolytics](https://www.getapp.fr/software/108133/sogosurvey) — 4.7/5 (730 reviews) — Plateforme de création d'enquêtes, de sondages et de questionnaires en ligne
20. [Marketo Engage](https://www.getapp.fr/software/990/marketo-lead-management) — 4.3/5 (710 reviews) — Marketing automation pour les spécialistes du marketing numérique
21. [Apptivo](https://www.getapp.fr/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM pour la gestion des comptes clients
22. [Birdeye](https://www.getapp.fr/software/112535/birdeye) — 4.7/5 (702 reviews) — Gestion de la réputation en ligne
23. [Lime Connect](https://www.getapp.fr/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Aidez vos clients quand c'est important, où c'est important.
24. [Sprout Social](https://www.getapp.fr/software/20453/sprout-social) — 4.4/5 (606 reviews) — Logiciel de gestion des réseaux sociaux pour les entreprises
25. [CXone Mpower](https://www.getapp.fr/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Logiciel Cloud Contact Center

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## Catégories connexes

- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
- [Outils de sondage](https://www.getapp.fr/directory/234/survey/software)
- [Logiciels de satisfaction client](https://www.getapp.fr/directory/1029/customer-satisfaction/software)
- [Logiciels de Customer Success](https://www.getapp.fr/directory/959/customer-success/software)
- [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/650/customer-engagement/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

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