---
description: Logiciels d'expérience client - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels d'expérience client - Meilleurs outils 2026 | GetApp France
---

Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software)

# Logiciels d'expérience client

Canonical: https://www.getapp.fr/directory/601/customer-experience/software

Page : 1/14\
Suivant: [Page suivante](https://www.getapp.fr/directory/601/customer-experience/software?page=2)

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## Produits

1. [Pipedrive](https://www.getapp.fr/software/90507/pipedrive) — 4.5/5 (3042 reviews) — Avec Pipedrive CRM tool plus rien n’arrête les vendeurs
2. [Zoho Desk](https://www.getapp.fr/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
3. [Zoho CRM](https://www.getapp.fr/software/9908/zoho-crm) — 4.3/5 (6964 reviews) — Logiciel CRM web et mobile intégrable
4. [Zendesk Suite](https://www.getapp.fr/software/9448/zendesk) — 4.4/5 (4072 reviews) — Le support client rapide et efficace
5. [SurveySparrow](https://www.getapp.fr/software/111349/surveysparrow) — 4.4/5 (121 reviews) — Outil de sondage conversationnel.
6. [Freshdesk](https://www.getapp.fr/software/10317/freshdesk) — 4.5/5 (3409 reviews) — Logiciel d'assistance à la clientèle
7. [Zoho CRM Plus](https://www.getapp.fr/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Engagement client de bout en bout avec dix applications CRM intégrées
8. [Uberall](https://www.getapp.fr/software/2051136/uberall) — 4.6/5 (37 reviews) — Logiciel de gestion de la réputation pour les commerces de détail
9. [SurveyMonkey](https://www.getapp.fr/software/2371/surveymonkey) — 4.6/5 (10427 reviews) — Outil de sondage en ligne gratuit
10. [Hootsuite](https://www.getapp.fr/software/20432/hootsuite) — 4.4/5 (3795 reviews) — Le leader mondial de la gestion des médias sociaux
11. [Jotform](https://www.getapp.fr/software/10191/jotform-4-0) — 4.7/5 (2795 reviews) — Automatisez des documents dans leur version définitive
12. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1753 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
13. [LiveChat](https://www.getapp.fr/software/8385/livechat) — 4.6/5 (1715 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
14. [Trustpilot](https://www.getapp.fr/software/113149/trustpilot) — 4.5/5 (1202 reviews) — Plateforme de gestion des avis clients pour les entreprises en ligne
15. [Intercom](https://www.getapp.fr/software/91379/intercom) — 4.5/5 (1131 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
16. [Bitrix24](https://www.getapp.fr/software/90602/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
17. [SurveyLegend](https://www.getapp.fr/software/106501/surveylegend) — 4.6/5 (963 reviews) — Plateforme de gestion des enquêtes adaptée aux mobiles
18. [Typeform](https://www.getapp.fr/software/91581/typeform) — 4.7/5 (945 reviews) — Faites de la collecte de données une expérience avec des formulaires personnalisés.
19. [EngageBay CRM](https://www.getapp.fr/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Logiciel de ventes intégrées et de marketing pour les équipes en croissance
20. [TeamSupport](https://www.getapp.fr/software/8670/teamsupport) — 4.5/5 (848 reviews) — Logiciel pour support client B2B
21. [Sogolytics](https://www.getapp.fr/software/108133/sogosurvey) — 4.7/5 (730 reviews) — Plateforme de création d'enquêtes, de sondages et de questionnaires en ligne
22. [Birdeye](https://www.getapp.fr/software/112535/birdeye) — 4.7/5 (702 reviews) — Gestion de la réputation en ligne
23. [Weave](https://www.getapp.fr/software/121867/weave) — 4.3/5 (668 reviews) — Un logiciel cloud de communication d'équipe
24. [Lime Connect](https://www.getapp.fr/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Aidez vos clients quand c'est important, où c'est important.
25. [Sprout Social](https://www.getapp.fr/software/20453/sprout-social) — 4.4/5 (606 reviews) — Logiciel de gestion des réseaux sociaux pour les entreprises

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Suivant: [Page suivante](https://www.getapp.fr/directory/601/customer-experience/software?page=2)

## Catégories connexes

- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
- [Outils de sondage](https://www.getapp.fr/directory/234/survey/software)
- [Logiciels de satisfaction client](https://www.getapp.fr/directory/1029/customer-satisfaction/software)
- [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software)
- [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/601/customer-experience/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/601/customer-experience/software> |
| de-AT | <https://www.getapp.at/directory/601/customer-experience/software> |
| en | <https://www.getapp.com/customer-management-software/customer-experience/> |
| en-AE | <https://www.getapp.ae/directory/601/customer-experience/software> |
| en-AU | <https://www.getapp.com.au/directory/601/customer-experience/software> |
| en-CA | <https://www.getapp.ca/directory/601/customer-experience/software> |
| en-GB | <https://www.getapp.co.uk/directory/601/customer-experience/software> |
| en-IE | <https://www.getapp.ie/directory/601/customer-experience/software> |
| en-NZ | <https://www.getapp.co.nz/directory/601/customer-experience/software> |
| en-SG | <https://www.getapp.sg/directory/601/customer-experience/software> |
| en-ZA | <https://www.getapp.za.com/directory/601/customer-experience/software> |
| es | <https://www.getapp.es/directory/601/customer-experience/software> |
| es-CL | <https://www.getapp.cl/directory/601/customer-experience/software> |
| es-CO | <https://www.getapp.com.co/directory/601/customer-experience/software> |
| es-MX | <https://www.getapp.com.mx/directory/601/customer-experience/software> |
| fr | <https://www.getapp.fr/directory/601/customer-experience/software> |
| fr-BE | <https://fr.getapp.be/directory/601/customer-experience/software> |
| fr-CA | <https://fr.getapp.ca/directory/601/customer-experience/software> |
| nl | <https://www.getapp.nl/directory/601/customer-experience/software> |
| nl-BE | <https://www.getapp.be/directory/601/customer-experience/software> |
| pt | <https://www.getapp.com.br/directory/601/customer-experience/software> |
| pt-PT | <https://www.getapp.pt/directory/601/customer-experience/software> |

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