---
description: Page 2 - Logiciels de gestion des services d'assistance - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 2 - Logiciels de gestion des services d'assistance - Meilleurs outils 2026 | GetApp France
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des services d'assistance](https://www.getapp.fr/directory/580/issue-tracking/software) > [Page 2](https://www.getapp.fr/directory/580/issue-tracking/software?page=2)

# Logiciels de gestion des services d'assistance

Canonical: https://www.getapp.fr/directory/580/issue-tracking/software

Page : 2/5\
Précédent: [Page précédente](https://www.getapp.fr/directory/580/issue-tracking/software)\
Suivant: [Page suivante](https://www.getapp.fr/directory/580/issue-tracking/software?page=3)

-----

## Produits

1. [ManageEngine ServiceDesk Plus](https://www.getapp.fr/software/20521/manageengine-service-desk-plus) — 4.4/5 (227 reviews) — Logiciel helpdesk - cloud et sur site
2. [LogMeIn Resolve](https://www.getapp.fr/software/2055969/goto-resolve) — 4.4/5 (214 reviews) — Logiciel d'assistance informatique tout-en-un
3. [Issuetrak](https://www.getapp.fr/software/101433/issuetrak) — 4.6/5 (205 reviews) — Logiciel de suivi des problèmes pour le service d'assistance et le service client
4. [HelpDesk](https://www.getapp.fr/software/116767/helpdesk) — 4.6/5 (180 reviews) — Logiciel de cas d'assistance pour un support client simplifié
5. [Vivantio](https://www.getapp.fr/software/91516/vivantio) — 4.3/5 (178 reviews) — Logiciel pour centres de services fiable, crédible et souple
6. [Kayako](https://www.getapp.fr/software/8789/kayako) — 4.0/5 (174 reviews) — Plateforme de service client unifiée
7. [Zoho BugTracker](https://www.getapp.fr/software/20531/zoho-bug-tracker) — 4.7/5 (172 reviews) — Bug tracking et logiciel de gestion des problèmes pour les PME
8. [Backlog](https://www.getapp.fr/software/109133/backlog) — 4.6/5 (169 reviews) — Outil de gestion de projet en ligne pour les développeurs
9. [Hiver](https://www.getapp.fr/software/20502/hiver) — 4.7/5 (146 reviews) — Gérez le support client et les leads commerciaux directement depuis Gmail.
10. [BOSSDesk](https://www.getapp.fr/software/120371/boss-solutions-suite) — 4.6/5 (139 reviews) — BOSS Solutions, un leader dans le domaine des logiciels d'assistance
11. [Web Help Desk](https://www.getapp.fr/software/102041/web-help-desk) — 4.1/5 (123 reviews) — Gestion des ressources et des connaissances informatiques.
12. [Supportbench](https://www.getapp.fr/software/105673/supportbench) — 4.9/5 (116 reviews) — Système tout-en-un de cas d'assistance pour le support technique et le support client
13. [TOPdesk](https://www.getapp.fr/software/111785/topdesk) — 4.4/5 (110 reviews) — La plateforme de gestion des services qui facilite la vie
14. [InvGate Service Management](https://www.getapp.fr/software/101213/service-desk) — 4.6/5 (108 reviews) — Logiciel de centre de service informatique
15. [Naverisk](https://www.getapp.fr/software/111597/naverisk) — 4.8/5 (97 reviews) — Surveillance à distance et gestion pour les prestataires d'infogérance
16. [Arena QMS](https://www.getapp.fr/software/2043151/arena-quality) — 4.4/5 (97 reviews) — Logiciel cloud de gestion de la qualité et de la conformité
17. [OTRS](https://www.getapp.fr/software/102025/otrs) — 4.4/5 (96 reviews) — Un logiciel d'assistance pour les équipes de gestion du service client
18. [Luciq](https://www.getapp.fr/software/109757/instabug) — 4.6/5 (95 reviews) — Feedback et rapport de bug dans l’application.
19. [Project Insight](https://www.getapp.fr/software/8397/project-insight) — 4.5/5 (93 reviews) — Automatisez votre travail. Unifiez vos données. Simplifiez-vous la vie.
20. [HappyFox Help Desk](https://www.getapp.fr/software/90516/happyfox) — 4.6/5 (92 reviews) — Logiciel pour support client et helpdesk
21. [Groove](https://www.getapp.fr/software/91569/groove) — 4.5/5 (87 reviews) — Logiciel simple de service d'assistance
22. [Kissflow](https://www.getapp.fr/software/2037563/kissflow-workflow) — 4.2/5 (87 reviews) — Logiciel cloud d'automatisation des tâches et de gestion des flux de travail
23. [osTicket](https://www.getapp.fr/software/10260/osticket) — 4.3/5 (75 reviews) — Système de cas d'assistance client
24. [Userback](https://www.getapp.fr/software/114481/userback) — 4.8/5 (71 reviews) — Recueillez rapidement des opinions visuelles depuis n'importe quel site web ou design.
25. [Sentry](https://www.getapp.fr/software/91580/sentry) — 4.7/5 (69 reviews) — Suivre les exceptions avec la journalisation des erreurs moderne.

-----

Page : 2/5\
Précédent: [Page précédente](https://www.getapp.fr/directory/580/issue-tracking/software)\
Suivant: [Page suivante](https://www.getapp.fr/directory/580/issue-tracking/software?page=3)

## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://www.getapp.fr/directory/3479/it-ticketing-systems/software)
- [Logiciels de gestion des services informatiques](https://www.getapp.fr/directory/1049/it-service/software)
- [Logiciels pour centres de services](https://www.getapp.fr/directory/1249/service-desk/software)
- [Outils de Knowledge Management](https://www.getapp.fr/directory/257/knowledge-management/software)
- [Logiciels de bases de connaissances](https://www.getapp.fr/directory/2823/knowledge-base/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/580/issue-tracking/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp France","address":{"@type":"PostalAddress","addressLocality":"Courbevoie","addressRegion":"IDF","postalCode":"92400","streetAddress":"20 avenue André Prothin Tour Europlaza 92400 Courbevoie - France"},"description":"Comparez et évaluez des logiciels métiers pour PME. GetApp France propose des offres de logiciels, des applications SaaS et cloud, des évaluations indépendantes et des avis d'utilisateurs.","email":"info@getapp.fr","url":"https://www.getapp.fr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.fr/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/GetApp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/"]},{"name":"GetApp France","url":"https://www.getapp.fr/","@id":"https://www.getapp.fr/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.fr/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.fr/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Logiciels de gestion des services d'assistance","description":"Page 2 - Logiciels de gestion des services d'assistance - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.","url":"https://www.getapp.fr/directory/580/issue-tracking/software?page=2","about":{"@id":"https://www.getapp.fr/directory/580/issue-tracking/software?page=2#itemlist"},"breadcrumb":{"@id":"https://www.getapp.fr/directory/580/issue-tracking/software?page=2#breadcrumblist"},"@id":"https://www.getapp.fr/directory/580/issue-tracking/software?page=2#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.fr/#website"},"inLanguage":"fr","mainEntity":{"@id":"https://www.getapp.fr/directory/580/issue-tracking/software?page=2#itemlist"},"publisher":{"@id":"https://www.getapp.fr/#organization"}},{"@id":"https://www.getapp.fr/directory/580/issue-tracking/software?page=2#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels de gestion des services d'assistance","position":2,"item":"https://www.getapp.fr/directory/580/issue-tracking/software","@type":"ListItem"},{"name":"Page 2","position":3,"item":"https://www.getapp.fr/directory/580/issue-tracking/software?page=2","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Page 2 - Logiciels de gestion des services d&#39;assistance - Meilleurs outils 2026 | GetApp France","@context":"https://schema.org","@id":"https://www.getapp.fr/directory/580/issue-tracking/software?page=2#itemlist","@type":"ItemList","itemListElement":[{"name":"ManageEngine ServiceDesk Plus","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.getapp.fr/software/20521/manageengine-service-desk-plus","@type":"ListItem"},{"name":"LogMeIn Resolve","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d657b2f-9729-423d-8d7b-9fbb65196d42.png","url":"https://www.getapp.fr/software/2055969/goto-resolve","@type":"ListItem"},{"name":"Issuetrak","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.getapp.fr/software/101433/issuetrak","@type":"ListItem"},{"name":"HelpDesk","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a836eda-81e3-4eac-aa10-35158a379e59.png","url":"https://www.getapp.fr/software/116767/helpdesk","@type":"ListItem"},{"name":"Vivantio","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.getapp.fr/software/91516/vivantio","@type":"ListItem"},{"name":"Kayako","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6536be83-a240-48b4-9fd3-1c7af757f0f2.png","url":"https://www.getapp.fr/software/8789/kayako","@type":"ListItem"},{"name":"Zoho BugTracker","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/73084b05-a7f3-4517-b24a-95f2f297dd2d.png","url":"https://www.getapp.fr/software/20531/zoho-bug-tracker","@type":"ListItem"},{"name":"Backlog","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/180fcbff-1e39-4d4c-93f8-c3d74518baea.png","url":"https://www.getapp.fr/software/109133/backlog","@type":"ListItem"},{"name":"Hiver","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.getapp.fr/software/20502/hiver","@type":"ListItem"},{"name":"BOSSDesk","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.getapp.fr/software/120371/boss-solutions-suite","@type":"ListItem"},{"name":"Web Help Desk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9833b587-69b8-4c81-adeb-6a8081d5e89a.png","url":"https://www.getapp.fr/software/102041/web-help-desk","@type":"ListItem"},{"name":"Supportbench","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e88f13f0-1e63-4797-9012-4a9f66e02146.png","url":"https://www.getapp.fr/software/105673/supportbench","@type":"ListItem"},{"name":"TOPdesk","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.getapp.fr/software/111785/topdesk","@type":"ListItem"},{"name":"InvGate Service Management","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://www.getapp.fr/software/101213/service-desk","@type":"ListItem"},{"name":"Naverisk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e4067435-d3c9-428a-9029-b2e7933ec117.png","url":"https://www.getapp.fr/software/111597/naverisk","@type":"ListItem"},{"name":"Arena QMS","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90e471f9-a1f1-42b7-9c13-7f7c31a0b023.png","url":"https://www.getapp.fr/software/2043151/arena-quality","@type":"ListItem"},{"name":"OTRS","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64b6e562-5d48-4ad9-b584-f5b7a212fbbb.png","url":"https://www.getapp.fr/software/102025/otrs","@type":"ListItem"},{"name":"Luciq","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1de0364e-e11b-4294-b5e2-ddd6004bd6e9.png","url":"https://www.getapp.fr/software/109757/instabug","@type":"ListItem"},{"name":"Project Insight","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e6c67db8-6cd5-4e1a-be3c-7c5202105c28.png","url":"https://www.getapp.fr/software/8397/project-insight","@type":"ListItem"},{"name":"HappyFox Help Desk","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58b26074-f89b-4b36-bbb2-d3a863772bfd.png","url":"https://www.getapp.fr/software/90516/happyfox","@type":"ListItem"},{"name":"Groove","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ab0ef76-5070-4031-a2da-fbbdaaa97462.jpeg","url":"https://www.getapp.fr/software/91569/groove","@type":"ListItem"},{"name":"Kissflow","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/36d679a5-977a-42fa-9e4f-67a75a0b51c0.png","url":"https://www.getapp.fr/software/2037563/kissflow-workflow","@type":"ListItem"},{"name":"osTicket","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1680b152-98b7-4ff4-870c-0ae1c1f0d508.png","url":"https://www.getapp.fr/software/10260/osticket","@type":"ListItem"},{"name":"Userback","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4d9efc06-973f-4cde-b208-c16416d08a87.png","url":"https://www.getapp.fr/software/114481/userback","@type":"ListItem"},{"name":"Sentry","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5dc917e0-5229-440c-9b19-a373e0bcc6b5.png","url":"https://www.getapp.fr/software/91580/sentry","@type":"ListItem"}],"numberOfItems":25}
</script>
